Sync.com Reviews

Pros: Fast. Affordable. Secure. Intuitive. For half the price of Dropbox, plus the ability to recover old versions and deleted files. For business, teams are basically free, compare to Dropbox where an account with teams isan amount per user, sync is a small amount per user. Sync also has a vault feature, which is a nice for backup files and long term storage of files that you want to keep safe and don't need to work with everyday. Love that when you share folders with someone, the shared folders only count toward the original users quota. This makes it possible for a PRO user to share large files with free account users. With Dropbox, I couldn't share large folders with clients unless they had a paid Dropbox account.

Cons: If you try to change too many file or folder names in too short a time, Sync starts to produce conflicting files, especially if you have two computers syncing to the cloud at the same time. Dropbox algorithms seem to resolve file conflicts better. There is not much customer support to speak of, just help boards and email.

Pros: We chose this software mostly for the security features. We also like that we can have multiple computers in our office sync together, so any one of us can be working on any file and instantly we all have the updated versions of the files. We like that we can share folders with our clients, and clients can also securely upload files into shared folders.

Cons: When the files are uploading/syncing across multiple machines, it does seem to slow our internet down significantly.

Comments: It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service.

Pros: - Easy to set up an account.
- Easy to install and use in your PC.
- Real-time update of documents across machines, cloud, time zones and continents.

Cons: - Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work.
- It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it.

Pros: I was looking for an alternative to Dropbox, Google and Microsoft's OneDrive and found it in Sync. I needed something inexpensive and easy for my clients to use. Most aren't tech savvy. They just want to set it and forget it. Another thing going for Sync is it is a secure storage system. They can't look at the file contents and no one else can either. It is encrypted end-to-end. With business plans from 1TB to 10TBs, there is something for any size business.

Cons: The only one that comes to mind is, when a directory is shared between several users/computers, it can take a moment after opening a directory on the computer for it to be updated to show the new files in it. But just a few seconds so nothing major.

Comments: I ended up creating a sync account for my tech-challenged aunt who wanted to be a snow-bird but still be able to access all of the files on her desktop from her laptop (for business purposes). I got it setup on both devices, moved the pertinent files into her sync.com folder and it worked like magic. Never any hang-ups and plenty of free storage space for what she needs. I have used dropbox for years personally and in business, but I started her on sync.com because it offers 5 GB of free space (compared to Dropbox's intro offer of 2 GB). I also access sync.com through the web interface to use her files because we collaborate on a few of our clients and it is so easy to download and upload files (that part I prefer sync.com to dropbox) when needed. I've never had any glitches, the speed is incredible, and I have nothing bad to say about sync.

Pros: I love the amount of free space and the speed of uploads and downloads.

Cons: Nothing.

Comments: Simple, safe cloud backup for corporate documents

Pros: I like sync.com because it allows us to backup our corporate files and documents, in addition to having local copies. Synchronization is seamless and it supports multiple users to access the files and folders. The storage space they offer is also huge for the premium version. It allows you to create links to access documents, with expiry option for external users.

Cons: The cost can be considered high as compared to other cloud storage applications which offer similar features at no cost

Pros: First and foremost, I like that this backup service uses end to end encryption and with servers in Canada. The service works well and usually has a small memory footprint on my mac.

Cons: Their concern for security limits certain aspects of the iOS app, so it doesn't integrate into other apps like competitors. The only thing I miss is on the iOS app is a search function.

Comments: Replaced my old Dropbox account for client files management

Pros: - Easy to setup and control the workflow
- Fast sync and you can choose exactly what folders to sync
- Easy to share folders and documents for sync with other and collaborate
- Includes a history for your activities
- Can check if a file has been downloaded (great for clients review)
- Team shared folders
- More pricing options
- Easy access and management through the web application

Cons: - Does not have as many integrations with third parties yet compared to other platforms
- Hard to tell which files and folders are shared and to whom within the desktop app

Pros: It's a cloud service that is well-priced and with many great security features for sharing files.

Cons: It still needs to have some features that other famous cloud providers have, like unlimited file batch upload from a smartphone.

Comments: I wanted to like these guys so badly. Now I just want to warn everyone to stay away. I have no idea how anyone uses this product. it is barely functional.
I am stuck with a 5 mbps download speed. Nice trap. It will take me most of this year to get my files off Sync and onto a better provider.

Pros: I wish I had something to fill in here, but I don't. Every time I try to work with this product, it is just hours of frustration....

Cons: Poor tech support.
Download speed of 5mbps...seriously. Try to download terrabytes of data with that speed.
Raw photography files are not supported for preview..We are talking a standard that is 12 years old now.. You want to find that picture of your summer vacation? You will have to download every file and browse it on your desktop.
No version control.
No ability to upload or download only.
Sync across multiple platforms means everything gets deleted if you make a mistake.
Uploading through the browser alters the metadata of the file.
I have not had any positive interactions with their tech support since I opened my account with them

Pros: Sync.com is cloud based drive like drop box.
It supports end to end encryption.
You can set no of download on any shared file that may help you restricting further distribution of your shared files.
You can grant view only, read only, upload and other rights to users.
You can set a session timeout limit to avoid too much bandwidth consumption.

Cons: Slow upload and download due to end to end encryption

Pros: This platform is a great low cost (free) tool for backing up data files to the cloud in a safe and secure format. I found it very easy to navigate the platform and was able to quickly upload files of various standard formats: pdf, jpg, word, and excel. The mobile app provides ease of access to your e-cloud storage as well the the webplatform that can be accessed from any device.

Cons: I can’t say that there is anything that I don’t like about Sync. I havent run into any specific issues since i started using it a little over a year ago.

Comments: I write books. Whenever I close down my writing software it updates the cloud storage automatically to cloud storage.

Pros: It simply sits quietly in the background and gets on with its job. It's free!

Cons: Nothing. It does everything that it claims it can do

Comments: No benefits, only problems and data lost.

Pros: Nothing positive, only negative experience

Cons: I am a private user with 500 GB storage paid for 1 year. 1. The desktop app (version 2.XX, the latest sync.com offeres) is NOT WORKING. Neither under Windows 7, nor under Windows 10 Enterprise. Even after many installations and deinstallations it just keeps indexing, freezing, not synchonising and uploading the data. Instead, it looses the files while the so-called "synchronisation process". 2. The data upload via the browser panel is just pure pain. Watching the upload progress from Europe to the sync.com servers in Canada makes me cry bloody tears: it is just so terribly slow, slooooooow. The browser panel is also not able to reconnect to the cloud once the Internet connection is lost. I do not even mention that while uploading a list of files, some files are not uploaded and I mostly have to restart the WHOLE process. After using the service only for a few days, I am already thinking to ask for the refund. Sync.com is definitely NOT an alternative for Box, Dropbox, Google Drive, OneDrive, etc. It is just pain in the ...s.

Pros: Privacy is the biggest thing that sync offers.
Absolutely no fear of losing any files.
Easy file upload.

Cons: This offers very limited free storage as compared to google drive or a few other freely available tools. 5GB is certainly not sufficient in today's digital world.

Comments: Secure cloud storage in Canada

Pros: Canada based - thus keeping sensitive files in Canada. Encrypted, more secure than some competitors. Easily share files or directories even with non-users. Accessible in browser or app. Maintains a log of activity. 5GB free to start but simple ways to get that increased.

Cons: Not as much free space as Google Drive. Easy to overlook compared to Google, Dropbox, etc. Haven't really encountered any issue yet.

Comments: Positive and efficient

Pros: I have used Dropbox for storage in the past but Sync is a better option when considering price per month. It's a secure way to save files which I particularly love because I am in employment law. There are many documents in every case and a safe way to protect these documents is crucial.

Cons: I've been using Sync for just under 6 months. I have not noticed any downside to the software to date.

Comments: Great!

Pros: Easy to use and secure! Meets my needs! I trialed at least 3 cloud services and this one was the one that I went with!

Cons: No complaints, I have enjoyed using this software. The only thing I would change is instead of having to download a file to view that it just pop up in a view window once uploaded.

Comments: this problem is affecting our business
I do not trust it at all

Pros: not sure what to write here, I don't like anything about it
this system doesn't sync

Cons: we make changes in our files and it takes days to update, if you are lucky