MyAppointments Reviews

"USER"

Pros: I liked that it keeps me on track with my appointments.

Cons: If you don't cancel after your trial that it will chagre you for it.

"Students and staff love using MyAppointments at Midland College in Texas"

Comments: MyAppointments has an excellent program so far. Waiting to see what the future holds with this app.

Pros: This program is very easy to use. It is a very successful program with the students and staff. Being able to check appointments from our phone is amazing. Very easy to close out at the end of the day. We like the social media compatibility. MyAppointments sent staff out to personally train us in our own environment. Rep was awesome!!!

Cons: Gift Certificate and card is not easily accessible. Figured out Client Account is the best option right now.

"Its my virtual secretary for appointments"

Pros: It sends text msgs to the customer for their appointments, the customer support is very friendly and helps you resolve issues on the spot

Cons: 1 customer - 1 text msg for 1 days appointment, irrespective of the services they have booked. This is more of a feature enhancement.

"Somabel Med Spa in Texas is in love with MyAppointments"

Pros: For 20 years we have been using the desktop program (Elite) and we are excited about the conversion to the cloud base solution. The best part of my relationship with the company is there customer service and eagerness to help me any time I call in. I especially appropriated Reps.

Cons: I am excited about my new online profile page for my clients to see.

"Excellent choice"

Comments: All in all the program works well.

Pros: I like the ease of booking appointments from mobile devices. The screens are easy to navigate and it meets the needs of our salon. The BEST part of this program is the support staff you call when you need help. They are fabulous!!!!!

Cons: I think the only thing that would rock would be the ability to edit a register transaction after it is closed like the old Elite software.

"Easy to use and efficient use of time"

Pros: It is extremely easy to set up and hit the ground running. The price is more than fair and I love that there is no contract. The product is easy to customize and the interface is intuitive. Patrons are able to easily and conveniently book their appointments.

Cons: At times the software runs slow, however technical support is always readily available to assist with any conflict.

"The BEST Business Decision Ive made..!!!"

Comments: Made my life easier

Pros: I looove the fact that this program is user friendly..my customers enjoyed the ease of scheduling their appointments without having to contact me ...So it was a win-win for both.. Because I could continue working on my clients and check and approve appointments later in my day.. Everything i have learned bout this program i absolutely love...and i cannot wait to recommend to many of my industry friends...Thank you MyAppointments for making my load easier and allowing me to make more $$$..

"So Simple"

Pros: MyAppointments makes organizing my day so simple.

Cons: I have no negative comments to report on this software.

"I'm "wowed" by this company and their integrity!"

Comments: It helps me to stay better organized and my clients love the text reminders

Pros: We met the MyAppointments team at America's Beauty Show in Chicago 2018. I really was impressed with a representative. He was wonderful and explained everything very simply. Today one of the representative came to my salon and continued to do the same. I'm wowed by this company and the integrity it seems to have. Thank you, I appreciate the one on one training.

Cons: I can't think of any con, it is so easy to use.

"great customer satisfaction 100% and i highly recommend this software to all businesses."

Comments: it makes my life easy because my clients don't have to call me anymore they can book an appt directly from their cellphone.

Pros: user friendly and very simple . love the face to face interaction. I first met the my appointment team in orlando and i fell in love with the program instantly. i really love how fast they get back to me quickly and efficiently. im very happy they continued to call me to keep up with my progression as a new business owner. The support rep. actually came from Gainesville and trained 2 of my appts and they pickedup the software very b quick and easily. im very thankful to them!!!!

Cons: im looking forward to upgrades and more control over customization. i love the feature that allows my clients to book an appointment on their own and i wish i could customize it a little more so i can customize it to my website.

"the best"

Pros: being a busy family of 5 this is a must to keep up with activities and work related jobs. quick and easy to learn!

"They take such good care of us! They even sent team all the way from Florida to help us."

Comments: Its cheaper, better and more user friendly than our last scheduling program.

Pros: We love that it is so similar to Elite. It meets all of our needs and some here at the salon. They answer the phone first time every time if we need tech support and they speak plain English.It is also very user friendly.

Cons: We don't like that it doesn't prompt us for a formula while checking out a customer but we were assured they would develop a feature for us!

"Exceptional customer support. Easy for me, easy for clients!"

Comments: It provided the virtual 'reservations desk' I was seeking and allowed clients to book appointments without contacting me.

Pros: I have been jaw-drop amazed by the personal, human, attentive, responsive customer support. Within two hours of sign-up, I received a text from my assigned customer rep! He was prompt in his responses and knowledgeable to help. He was genuine in getting to the bottom of what I needed out of the software and helping me get it to the point that it was doing exactly what I needed it to. If we came to a non-templated need, he contacted the people who were able to change things and customize to my specific, unique needs. It's extremely user-friendly. Clients have also been on and booked appointments with ease and I have not had any issues or complaints from them having any trouble.

"Can't Wait to use this in my Training Center for Continuing Education!!!"

Comments: MyAppointments has changed the way I book appointments -- no more carrying an appointment book and pen. Also, my clients can stop calling me day and night to ask when I am available -- instead, they just book online from their cell phone!

Pros: I was at the show in NY last month and wasn't looking for software and saw a friendly face at the MyAppointments booth. His anme was Leroy. Without saying a word, I could tell he had something REAL to offer so we started to talk. He started to tell me about MyAppointments and from that point onward I was sold! I am using it today and love it. Easy for me to book appointments and easy for my clients. I plan to soon open a training center for continuing education for licensed beauty and barber professionals. This software is so easy that I am planning to use it at the training center. Oh, and I really love the "real people" experience I get from MyAppointments!

Cons: I have no comments here I have no comments here I have no comments here I have no comments here I have no comments here

"Pink Hair"

Pros: Very easy to work with and if I have a question it’s very easy to contact a representative.

Cons: Sometimes when I’m in a rush it’s too many steps to make an appointment or review a clients past appointment

"Iam not great with technology and was a bit scared but was so amazed on how easy it was to learn/use"

Pros: I love how user friendly it is, I have not had any issues using or learning it! I love how it sends text message reminders to the clients and also to me whenever a change has been made to my schedule!

"AMAZING"

Comments: i love the fact that they actually sent out someone to set it up and teaches how to use it, our other software company charges for that and i have it 5 years and STILL CANT UNDERSTAND AND UTILIZE 80% OF IT.

Pros: This is very user friendly and my staff LOVES being in control of their bookings, it makes them feel like an important part of this business

Cons: NONE SO FAR, im so excited to start using it

"I've learned to use this software program under 30 minutes"

Comments: Makes life easier...more time for margaritas!

Pros: Within an hour after signing up for free membership I received a text message from a representative ready to help me. Over the course of a couple of weeks he was very patient due to my schedule he was very accommodating. Being that I let him know I was computer illiterate I found that this was pretty easy to navigate..easy to book appointments and to add clients. I highly recommend this software for any pet grooming business.

"My Appointments has redefined my LIFE!!"

Pros: I came in contact with My Appointment during the IBS Show (New York) in March. My business, life, service, and quality of life has change because I am less stressed about managing my appointment book or clients. I have more time to focus on providing service and marketing.

Cons: You have to be crazy to dislike anything. You have to be crazy to dislike anything. You have to be crazy to dislike anything.

"Fell in love immediately!!"

Comments: Will improve our school transition to the work force.

Pros: The system and fast and easy to work from any device. The training was very informative and exciting! This is a great system for all ages! We are a school and added the program to help the students transition to the work force!

Cons: I have nothing bad to say. I have nothing bad to say. I have nothing bad to say. I have nothing bad to say.

"No more texting back and forth with clients! That's the best part!"

Comments: helped to be better organized

Pros: The software is very easy to use, support is awesome. I love how I can see my appointments on my cell phone or laptop. In the past clients would text me back and forth asking me which days and times i am open. Now with MyAppointments, my clients can see my openings right from their cell phones and select a date and time without ever having to text me. I have used a desktop program in the past and love having all my data stored in the cloud -- no more having to back up data. I highly recommend this program to anyone.

Cons: I can't think of any cons at this time I can't think of any cons at this time I can't think of any cons at this time

"Thank God For Human Companies..."

Comments: Meets my business needs and solves a pressing client management challenge. But human contact means everything when push comes to shove...it makes a difference to have a human being get on the phone.

Pros: Software is easy to use and set up. Support was amazing. I had difficulty initially navigating the system, primarily because I was not sure of what I needed. I received a text from one of their amazing professionals, who easily walked me through what I needed. But utilization of my time I have had in ages.

"Awesome!"

Pros: Became aquainted w/the company at premiere Orlando. Very professional, personable service. Easy and affordable. Great investment!

"Convicence in all ways possible"

Pros: I really enjoyed how user friendly it was.

Cons: The only thing that I experienced that could be a con is that it could take some time to get the hang of it.

"Excellent Customer Support"

Comments: Having used this scheduling program since February, I have been very impressed by the efficient technical support. My learning curve was a steep one, and the technical support staff diligently removed any obstacles I had. Suggestions I as a consumer have had, are taken seriously.