Doxy.me Reviews

Doxy.me review

Comments: I have had a very positve experience with it, very easy to use.

Pros:

I like that i can meet virtually for appointments.

Cons:

There is nothing i dislike about doxy.me. it is a great program.

Doxy.me is the only telehealth/teletherapy tool for me!

Comments: Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

Pros:

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

Cons:

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

Great Platform

Comments: I use Doxy.me regularly to connect with my overseas clients and find it easy and great to use.

Pros:

An easy reliable platform to use, keeping patient confidentiality

Cons:

nothing has been a problem so far while using Doxy.me

Works but with many inconveniences

Pros:

It seems like a free service, so it's an option for appointment based meetings

Cons:

but I have always had consistent issues for connectivity for both video and audio. Lagging has been a common issue so I would prefer other applications.

Reliable simplicity makes sense.

Comments: I like it. And rely on it daily for my work.

Pros:

I like the low price and reliability. Simplicity makes it easy to use.

Cons:

Sometimes call quality used to vary but it is better now.

Easy to Use, worth every penny

Comments: I have used Doxy for 4 years. I checked out a number of competing platforms, all of which had more cons than pros. Doxy keeps it simple for me and more importantly, for my clients.

Pros:

This is the simplest, most user-friendly telehealth platform I have ever used, including the one within the EMR system I use. Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions.

Cons:

The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. I just have to be careful and prepared to troubleshoot with clients.

Reliable and secure

Comments: Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great.

Pros:

Security encrypted end from end and HIPPA compliant.

Cons:

occasional technical issue on other end with clients, mostly Android phones

Doxy is the most professional and HIPAA compliant platform for counselors and doctors.

Pros:

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

Cons:

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Exceptional Value

Pros:

Doxy.me is easy to set up and use, offers exceptional value, and is reliable.

Cons:

I use the free version, occasionally the video quality is not as nice as I would like it to be, yet this is not a deal breaker for me.

No-clunk, user-friendly, clean way to do telehealth for both clinicians and clients!

Comments: It has been incredibly smooth for me as well as for my clients!

Pros:

It's incredibly user-friendly and clean looking which only helps me use it more often!

Cons:

I wish that the free version had a way for me to blur my background.

Reliable virtual platform

Comments: I have enjoyed using this platform and it has been quite reliable.

Pros:

I like that it is HIPPA compliant, easy to navigate, user friendly, and they offer a free version. My practice fluctuates and at times is slow which would not benefit me to pay the subscription.

Cons:

It would be nice if they offered different pricing options. I realized the higher you pay the more the "bells and whistles". The paid subscription has some great features which can be customized.

I love this Product

Comments: It is easy to easy to use and each time I have had a problem they have responded well

Pros:

Ease of use and it has all the elements I need

Cons:

I have no complaints about the product.

An fabulous product that I wouldn’t be without

Comments: Great. I have recommended Doxy.me as the platform to my clients and my Supervisees, my colleagues and my peers.

Pros:

The ease of use. Clients don’t have to download anything, just click on the link I send when I open up Doxy. The waiting room feature is great. It’s still free. Quality of video and audio.

Cons:

I can honestly say I haven’t found any faults with Doxy.me and I’ve been using it for 2 years

Doxy.Me is a great online platform

Comments: Very positive. They are very responsive to questions and support issues. The system works well.

Pros:

I started using Doxy.me during the pandemic when we all had to scramble quickly to move from in person to online. I've found the platform to be very easy to use for me as well as for clients. I continue to use the free version as I am not working as much and don't need the extra features.

Cons:

I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet outages happen).

Great platform, capable of resolving problems.

Comments: Doxy.me is great! I'm very pleased with it and will continue using it as long as I'm in business. Other than the long delayed help with technical problems, doxy.me is great. I'll bet that in the future they will not allow a complaint to linger for months as they are perfectly capable to helping resolve such problems.

Pros:

It's easy to use and the price is affordable.

Cons:

It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and discouraging clients) Doxy was slow to help though I kept complaining for months. When they finally contacted me directly and worked with me the problem was resolved perfectly. They had said to use Chrome, but now they said use Firefox. The other issue was my ethernet cable which had a problem (I thought ethernet was to be preferred but cables wear out - who'd have guessed?) going over to Wi-Fi then totally fixed it.

Doxy works well

Pros:

Good audio and video and it's hipaa compliant

Cons:

I wish there was an alert to let me know when clients entered the waiting room. I also wish the virtual backgrounds worked better. Pt sometimes could not see parts of me. I looked ghostly

Dawning Phoenix says thank you

Comments: Extremely positive overall, mostly due to the HIPAA compliance with ease of use for clients and no required identification, which really makes clients comfortable on a platform they've never used before. No complaints from them!

Pros:

Flexiblity, client anonymity, a basic package option that does not require using or even purchasing features I have zero interest in utilizing.

Cons:

Audio quality is inconsistent but reliability has improved since access problems during high demand in 2020.

User for over 1 year

Comments: Great, very little issues, occasional disconnect but not sure if it's on the clients end or not.

Pros:

Secure, easy to use, good connectively, no complaints from clients.

Cons:

Please add "touch up my appearance" to the video settings. It blurs out a lot of the wrinkles, pock marks, signs of aging, and sun damage! :)

Doxy is great for telehealth!

Comments: Doxy has made it possible for me to work from home. It has made it easy to acclimate new clients who have never done telehealth. My clients and I are very happy with the ease of use and quality of the audio and video. As a patient myself, I have used Zooom and other platforms and found them cumbersome, poorer in quality and harder to use.

Pros:

I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.

Cons:

Occasionally the audio goes out or the video freezes, but I suspect that is due to users internet service. When clients have fiber optic internet there are rarely issues.

Affordable, efficient, Hipaa compliant

Comments: Overall I have had a very positive experience and the fact that I'm able to get this quality for free is priceless.

Pros:

I liked that this platform provided the option to continue services for free while being HIPAA compliant and being 1 of the first video platforms to do so during the pandemic. It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations.

Cons:

At times the audio and visuals can be glitchy

Psychotherapists perspective

Comments: I am most satisfied with the service afforded by Doxy.me

Pros:

Reliability and ease of use for clients.

Cons:

In the future we will have the ability to afford more of virtual and realistic presence. But, I am not certain this is necessary. This works and affords those in remote areas options.

Easy to use and usually consistently works

Comments: great usually makes it easy for me to meet with clients daily. Clients enjoy being able to see who they are talking to.

Pros:

ease of use, waiting room, analytics, meeting history

Cons:

No groups, not able to share screen unless pro

Doxy works very well for me

Comments: It's there when I need it. With a very limited practice I appreciate that no cost is involved. Clients quickly become comfortable using Doxy.

Pros:

Easy to use for both practitioner and client.

Cons:

There are occasional problems but my experience is that these are quickly overcome

Doxy.me is a professional Godsend

Comments: I am dependent on Doxy and appreciate a powerful and valuable tool, for free!

Pros:

It is a vital and free HIPAA compliant video conferencing tool for telehealth therapy appointments!

Cons:

it gets glitchy every once in a while. But there is not much to dislike.

Therapy Sessions

Comments: They are a good and supportive company that I use on an daily basis

Pros:

The ease of using and support of the program that helps me do my work in supporting clients.

Cons:

Nothing - they are a good company with great features and help me do my work. I hope to continue using this program.