Spendesk Reviews

Great efficiency tool for small companies

Pros:

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons:

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Makes daily expenses tasks super easy

Pros:

Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons:

Since it is a cloud-based software, it is dependent on a reliable internet connection

Alternatives Considered: Qonto and Mooncard

Sucess Story

Pros:

100% control over all teams and their spendings Easy to use via app or directly on the platform Streamlining of Cash-out Customization of fields for export incl. cost center logic

Cons:

Missing export file with images for German accounting software Datev

Alternatives Considered: Pleo and Expensify

Reasons for Switching to Spendesk: Great customer support known from previous companies

Great accounting automation for distributed teams

Comments: We're a small team scattered around Europa and Asia & thanks to Spendesk, much of our accounting, requesting payments & doing personal expenses has been automated - giving us more time to focus on developing our business rather than filing manual reports & chasing receipts across departments.

Pros:

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability - The accounting integration (in Germany) was easy and straightforward - Great approval flows - It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons:

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance - Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital - Currency conversion charges are quite high

Very nearly perfection, but I have a use case not handled well

Pros:

This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.

Cons:

It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur. The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.

Absolutely amazing tool to manage you team spendings

Comments: We implemented Spendesk as soon as we heard from them for my compan Hivy.
Hivy is a Saas helping Office Managers to answer every employee needs. What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online.
Spendesk was the perfect tool to make my team move faster.
I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem.
That's what I call customer support :)

Pros:

Best customer support <3 Very smooth and user-friendly design Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons:

Cannot be used with existing corporate cards.

I have been one of the first customer of Spendesk, saved me a lot of time and mistakes

Comments: Time saving, seamless approval workflow, team management, Xero integration

Pros:

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons:

I want to use it for all my subsidiaries OCR please ? A dedicated email than I can use to forward my receipts directly to the solution would be great too

Everything undercontrol

Pros:

Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons:

Spendesk should have been live 5 ago to avoid past problems :)

Alternatives Considered: Ixaris

Reasons for Switching to Spendesk: They understood our needs and visit us in our offices even being in another country. We are in online world but human beings need to meet each other to understand properly all scenarios and problems.

Happy to recommend

Pros:

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons:

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Forest Admin uses Spendesk

Comments: Forest is a Saas company. As any saas company we have a lot of online spending : IT, subscriptions (git, adobe, etc) or travel expenses to visit our customers.
We had only 1 credit card (mine) B.S (as Before Spendesk :p) which was used for every subscription leading to problems. I could not have a clear view on all my subscriptions ! I was also blocked because of spending monthly limit... Using Spendesk helped me to control each and every one of my subscription + no monthly limit. I also use Spendesk for all my online spending and don't lose time at the end of the month chasing for invoices (something which is time-consuming and that I hate on a personal level).

Pros:

issue 1 card per subscription with budgets autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons:

I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

Easy and amazing finance administration tool

Pros:

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons:

There are too many approvals needed for every single operation

Life changer!

Comments: Loads of international travel and receipt management - worry free

Pros:

I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons:

literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Manages accounting better than other pieces of software!

Pros:

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Cons:

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Never be stuck waiting for the company card

Comments: Easy to use, super efficient, and keeps everything tidy (approval requests are logged, receipts can be attached to each expense, cards are issued for a specific vendor and with a maximum payment limit).

Pros:

Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Cons:

Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

SaaS business review

Comments: Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved

Pros:

Easy to use, use friendly, gives you quickly overview and control of spending's

Cons:

For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have

Useful

Pros:

Intuitive, practical, incredible support.

Cons:

Chatbot is always displayed even if I don't need help

Great tool to save time and increase expense monitoring!

Comments: Great tool to monitor credit card expenses, collect receipts and facilitate accounting booking!!
Users and accounting team are found of this tool in our company since it has been implemented

Pros:

Easy to implement Time credit Great monitoring

Cons:

Could be cheaper purple color ;-)

Good review

Comments: Very easy to use, I use it almost daily since I work in marketing and am responsible for buying stuff for the office. I love the reminders to upload the receipts. I feel a sense of completion when I've uploaded a receipt.

Pros:

Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.

Cons:

Nothing, maybe make it possible to copy the card number.

Perfect tool for open company

Comments: Use it for 4 years now, so usefull for employees.

Pros:

If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.

Cons:

Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea

Easy, Painless, Efficient

Pros:

- Easy to use - Intuitive - Easy to manage user accesses and spending policies, to avoid creating complex procedures - Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.) - can integrate with accounting All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

Cons:

- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.

Easy to use and an enjoyable experience

Comments: It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform.

Pros:

The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

Cons:

The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Awesome to simplify expenses

Pros:

Super easy to create/use/approve virtual cards for online expenses

Cons:

It would be amazing if it could be combined with a forex solution, à la Revolut

Great office management tool

Pros:

Ease of use and speed of customer support response and help

Cons:

Sometimes the cards take a few minutes to load. Also the log out time is very quick meaning you can't stay logged in to your account throughout the day.

Great help in everyday work

Comments: Spendesk helps us keeping track of budgets and enables our employees to responsibly purchase what they need for their work - and that in a very efficient way.

Pros:

Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it.

Cons:

I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase.

Best Tool for Consolidating Company Spending

Pros:

Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Cons:

Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.