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About ClickMeeting

Create any type of virtual event with ClickMeeting. Host meetings, webinars and huge events within one platform.

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Pros:

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use.

Cons:

This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

ClickMeeting ratings

Average score

Ease of Use
4.5
Customer Service
4.4
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.3/10

ClickMeeting has an overall rating of 4.4 out 5 stars based on 161 user reviews on Capterra.

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Filter reviews (161)

Anja
Anja
Operations Manager in Serbia
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing Software

5.0 10 months ago

Pros:

I like that it is very easy to use. It is easily integrable and my team loves it.

Cons:

Honestly, we like everything about it. We haven't had any issues so far.

ClickMeeting Response

10 months ago

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Michał
Owner in Poland
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great solution for online education

5.0 10 months ago

Comments: Very good, very good program - I highly recommend it

Pros:

1. Easy to use 2. Very predictable 3. Great feature for managing the audience

Cons:

It's not possible to have more than one CTA prepared in the same time

Alternatives Considered: Zoom Workplace

Reasons for Switching to ClickMeeting: Easy to use for everyone - younger and older, more and less advanced in using this type of applications

ClickMeeting Response

10 months ago

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Kira
CEO in Canada
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Scam - Cancelled Account and They Keep Reinstating Without Permission

1.0 7 months ago

Comments: Terrible. Customer service was extremely slow, they hung up on me online several times and when I finally got through they either lied to me or didn't follow through. I have now spent 7 hours total cancelling an account that I tried out that was supposed to be a demo and was never used.

Pros:

nothing

Cons:

I cancelled the first time in Nov 2023. They put it on a hiatus for 3 months which I agreed to. I cancelled before the 3 months and they charged me anyway. I asked them to cancel my account (by the way, they left me on hold for 3 hours and I had to follow up 5 times and they said that my account was cancelled. They didn't cancel, they put it on hold again, and I just got charged again for a service that I am now on the 3rd time of cancelling.

ClickMeeting Response

6 months ago

Hello Kira, we are sorry to hear about the problem you encountered. Our platform operates by applicable Polish and European laws. Please contact us in a private message and provide the email address assigned to your account. We will verify your request thoroughly and help you with the further procedure. All the best, ClickMeeting Team

Ola
Project Coordinator in Poland
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

‘A trustworthy and versatile tool for all virtual meetings’.

5.0 3 months ago

Comments: My overall experience with the program has been excellent. I use it for both smaller online meetings and larger open webinars, and it has never let me down. The program consistently performs well, making it a reliable tool for all my virtual communication needs.

Pros:

The program is easy to use, includes all essential features, runs smoothly, and doesn't freeze. It operates very efficiently, making online meetings seamless and hassle-free

Cons:

Everything is fine, I can't find any problems

ClickMeeting Response

3 months ago

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Jake
Head of Learning in Germany
E-Learning, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The best platform for webinars

5.0 last year

Comments: Very good and getting better all the time.

Pros:

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Cons:

*Connection in China is patchy *Not enough people use it

ClickMeeting Response

last year

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Beverly
Brand Strategy Diectorr in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

ClickMeeting is user friendly and easy to launch.

4.0 2 years ago

Comments: ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.

Pros:

ClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.

Cons:

Enabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.

Alternatives Considered: GoTo Webinar

Reasons for Choosing ClickMeeting: The worst customer service ever; very unreliable performance.

Switched From: Webex Suite

Reasons for Switching to ClickMeeting: At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.

ClickMeeting Response

2 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Antony
Team Lead in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantabulous A/V/W Conferencing Program

5.0 4 months ago

Comments: Audio and video conferencing. Business instant messaging.

Pros:

ClickMeeting offers robust BIM and video conferencing capabilities. It also enhances quality video calls over the internet.

Cons:

Currently, I am facing zero issues when using ClickMeeting.

ClickMeeting Response

4 months ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Carrissa
Real Estates Advisor in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

ClickMeeting: A,V & W Conferencing Platform

4.0 6 months ago

Comments: Audio, video and web conferencing has been at breeze with ClickMeeting.

Pros:

It is straightforward to create, schedule and join webinars with ClickMeeting. It offers HD video and DOLBY voice during video streaming.

Cons:

ClickMeeting can’t function in absence of internet connection.

ClickMeeting Response

5 months ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Verified Reviewer
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great platform for webinars

5.0 7 months ago

Comments: We are using it for 2 years and I’m very happy with the platform

Pros:

It’s very easy to use, customer support works great, platform has all the essential features for running webinars

Cons:

There is no major disadvantages, maybe could be more customizable invitations and more interacting features

ClickMeeting Response

6 months ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Ewa
owner in Poland
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

good for an online conference

5.0 3 months ago

Comments: It was easy and stable solution for my online conference for educators

Pros:

intuitive interface stability of the platform easy way to adjust the look to my branding

Cons:

lack of the option for inviting sb for more than one meeting in one e-mail

ClickMeeting Response

3 months ago

Hello Ewa, Thank you for your review. We are glad that you are satisfied with using our platform, and we wish you many participants at the future conferences for educators :) Best regards, ClickMeeting Team

Ladislav
Digital marketing manager in Czechia
Security & Investigations, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good value for money, very fast support

4.0 2 years ago

Comments: Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.

Pros:

Very quick response. Not only the support but also changes in paid plan.

Cons:

I dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.

Alternatives Considered: Zoom Events and Webinars, GoTo Webinar and YouTube

Reasons for Switching to ClickMeeting: There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.

ClickMeeting Response

2 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Marzena
CEO & Founder in Poland
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Automatize webinar creation process with ClicMeeting!

5.0 2 years ago

Comments: I am very happy with ClickMeeting. I can easily record videos, use automation to send invitations and reminders for upcoming webinars. I can send follow-ups after a webinar, gather feedback by sharing surveys, and target products for sale! And during a meeting or webinar, I can engage the audience so they are not just passive listeners. Published tests during a meeting always make a positive impression :)

Pros:

What I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.

Cons:

It would be worthwhile to extend the default settings to include integrations with an appointment booking system.

ClickMeeting Response

2 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team

Ernest
project coordinator in Poland
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very good communication tool for the Foundation

5.0 last year

Comments: Overall, it is a very good tool for our applications, i.e. for webinars and symposia. The ability to serve 3,000 participants or even more in our business is essential, and ClickMeeting provides such an opportunity. The ease of interacting with participants is also what distinguishes this product.

Pros:

ClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.

Cons:

An option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.

ClickMeeting Response

last year

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Mirosław
Director in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Click Meting review

5.0 10 months ago

Comments: My experience using ClickMeeting is very positive.

Pros:

It is easy and transparent platform that works perfectly in a school setting.

Cons:

One aspect of ClickMeeting that could improve is its limited interactive features.

ClickMeeting Response

10 months ago

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Duong
Duong
Marketing & Communications Senior in Vietnam
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good platform to connect with clients

4.0 2 years ago

Comments: We have been using the platform through the pandemic and it's certainly a great tool.

Pros:

The platform provides a seamless experience to for both hosts and attendees. Along with various features to help improve the engagement in a webinar, the price for all of them are quite reasonable.

Cons:

Sometimes our attendees cannot join even with good internet connection. There is still no option to change virtual background on the browser, this is difficult for big corporates that have strict rule of installing third-party application on their devices.

ClickMeeting Response

2 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Karolina
Communication and social media Specialist in Poland
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great tool!

5.0 last year

Comments: A great platform for organizing meetings and webinars. The tool is very easy to use and allows you to send automatic reminders to event participants.ClickMeeting allows you to upload a presentation, moderate a chat or conduct a Q&A session.

Pros:

Simple operation.Notification support.The ability to upload presentations and display them to participants in high quality.Possibility to conduct a webinar for up to 500 people.

Cons:

None :) ClickMeeting works very well and I wouldn't trade it for any other tool.

ClickMeeting Response

last year

Hello, Thank you for the review! We are glad you enjoy using our app. Best regards, ClickMeeting Team

Iwona
President in Poland
Nonprofit Organisation Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A good work platform

5.0 last year

Comments: We are happy and so are our co-workers. The option to edit recordings is great

Pros:

ClickMeeting enables organizing meetings in lightning-fast time, which significantly facilitates everyday work. Simple operation, even for laymen

Cons:

Nothing. For my work, this platform does the job

ClickMeeting Response

last year

Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team

Arthur
Co-fondateur in France
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great support from the Clickmeeting team!

5.0 2 years ago

Pros:

Great support from the Clickmeeting team!

ClickMeeting Response

last year

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Basil
Secretary General in Belgium
Civic & Social Organization, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

very good experience

5.0 2 years ago

Pros:

The platform allowes a very easy and good hosting of different events. We mainly use it for Webinars and never had any issues.

Cons:

While the platform does allow users to upload their own branding elements such as logos and backgrounds, some users may find that the options for customization are somewhat limited. This may be a drawback for users who have specific branding requirements or who want to create a highly unique and personalized webinar experience.

ClickMeeting Response

2 years ago

Hello, Thank you for your rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Verified Reviewer
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good webinar platform with a number of improvement possibilities

4.0 3 years ago

Pros:

Inuitive user interface, rich functionality

Cons:

Dutch language support is missing Customizing messages and alerts Full HD streaming Cropping when using a virtual camera

Alternatives Considered: GoTo Meeting, GoTo Webinar and Eventbrite

Reasons for Choosing ClickMeeting: Lack of user registration

Switched From: Microsoft Teams

ClickMeeting Response

3 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Maciek
Maciek
Founder in Poland
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best choice for online events

5.0 3 years ago

Pros:

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Cons:

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

ClickMeeting Response

3 years ago

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Małgorzata
manager in Poland
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I recommend ClickMeeting!

5.0 3 years ago

Comments: ClickMeeting is an excellent communication platform. It is effortless to use. It is one of the best tools I have used.

Pros:

I like the most: - ease of use - high quality records - good communication tools with users - polish language version - very good help desk this year

Cons:

Nothing... I do not have any complaints.

ClickMeeting Response

3 years ago

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Francisco
President in Belgium
Law Practice, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Clickmeeting Review

5.0 3 years ago

Pros:

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

Cons:

The quality of the service is quite good, without any setbacks

ClickMeeting Response

3 years ago

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

igor
CEO in Poland
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Think before you invest in this tool

1.0 3 years ago

Comments: Tool is only for basic needs. If you think about building business webinars look elsewhere.

Pros:

-> very basic -> reliable -> clean ux -> can export to xlsx

Cons:

-> this tool is not build to make marketing, lack of standard features like: --> tracking source who signed up for the --> switching between webinar types -> timeline consist duplicates -> you can by accident start live webinar before start time -> you can not save and customize your template, each time you need to build from start

ClickMeeting Response

3 years ago

Hello, we highly appreciate your feedback. 1. ClickMeeting offers integrations for audience behaviour tracking which could be found here: https://integrations.clickmeeting.com/. 2. If you create a live event, you cannot change it to an on demand one (or other type). Contact us to accomplish it. 3. Timeline consists of all live event sessions started in your account (one event could be started more than once (accidentally), so each sessions has its own statistics and they are not considered as duplicates. 4. As for the template, there is no such possibility but you can create a "test" event with all necessary settings. 5. Moving on to the event start feature, once you joined the room, there are two buttons to prepare and start the event available for a user but if you clicked the wrong button you have 5 sec to undo event start and start it later on. Please do not hesitate to contact our Customer Success Team in case you any questions or doubts: https://clickmeeting.com/contact

Kamil
Marketing Manager in Poland
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Clickmeeting is really good for webinars and online meetings!

5.0 2 years ago

Pros:

Support, easy to use, simply and clever design!

Cons:

Some technical issues happened. We are also happier when we have highest option than the simply one.

Alternatives Considered: LiveWebinar

Reasons for Switching to ClickMeeting: Better demo

ClickMeeting Response

2 years ago

Hello Kamil, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team