Sage 100 Reviews

4.1 (292) Write a Review!

About Sage 100

Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.

Learn more about Sage 100

Pros:

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing.

Cons:

You'll notice lag in the system regardless of the hardware resources assigned to it.

Sage 100 ratings

Average score

Ease of Use
3.8
Customer Service
3.7
Features
3.9
Value for Money
3.7

Likelihood to recommend

7.2/10

Sage 100 has an overall rating of 4.1 out 5 stars based on 292 user reviews on Capterra.

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Filter reviews (292)

Adam
Adam
SR Supply Chain, FP&A analyst in US
Verified LinkedIn User
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good for small to medium business

5.0 4 years ago

Comments: It was a great overall experience and was simple enough for a smaller business to implement while still having the horsepower.

Pros:

Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well. Order allocation is clean and simple and has warehousing plugins that work well too.

Cons:

I really wish that price breaks and price levels worked better. It was very difficult to get the accurate pricing inputted to the system.

Blake
Blake
Ecommerce & Consumer Products Manager in US
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Huge improvements over earlier Sage products

4.0 3 years ago

Comments: We've been able to greatly improve how our manufacturing processes across various locations are reflected in our budgets and accounting practices. It's saved us thousands of hours per year in terms of extracting the data, manipulating it, and putting it back into Sage for final reporting. You can now do that within Sage 100.

Pros:

Our organization moved from Sage 50 to Sage 100 and wow, what a difference! We thought Sage was the issue, but really the business had just outgrown the more base version of the software. Sage 100 can fully handle complex costing and processes present in a modern day manufacturing business. It can collect data at various nodes in the process and roll them up for budgeting and forecasting.

Cons:

We use a lot of agile software platforms on our sales and ecommerce side of the business, and Sage 100's API catalog doesn't really keep up with what's needed to move quickly in 2020.

Matthew
CFO in US
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Not a customer focused company

3.0 5 days ago New

Comments: sales process we poor experience

Pros:

The overall feature set was good and met expectations.

Cons:

The sales process was rigid and not customer focused.

Anne
Accountant in Burkina Faso
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Practical for commercial enterprises

4.0 3 months ago

Comments: This software is the best ally of commercial companies for accounting management.

Pros:

Manual and automatic bank reconciliation availableBilling capacity and management of outstanding payments and remindersFunctions for analysis of available production costs and costs

Cons:

software a little general, too genericAlittle expensive

Stosh
owner in US
Sporting Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

To many steps to do simple daily process

4.0 3 years ago

Comments: Sage works, support companies and eide bailey sold it to us did not do there due diligence in my opinion selling us the software we needed that would handle what we do. Integration problems and being told to use a certain card processing that did not work without a bridge with fusion costing us more money and have had it out 4 times in the last week.

Pros:

The accounting portion is probably the most complete.

Cons:

To me there is several cons we have found after the purchase. My biggest complaint being the amount of time it takes to do simple process. Example: when we have price changes and adjustments to make, it can not be done from a central place. As a dealer that is retail and wholesale both, we have to change retail in one screen, wholesale on another, and finally cost in a completely different location. When you have 30k items this takes 4 times longer than other systems. My other major complaint is dealing with several different companies to get everything you need to support sage for daily operation. We have experienced finger pointing back and forth from the support companies of whose problem it is and nothing gets corrected for months. As I say we are over 2 years from our sign up and it has been a multitude of issues and we are still not complete. Delays on large orders put into fusion portion are a time killer.

Jim
CFO in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 100 Review

5.0 3 years ago

Comments: We migrated from QuickBooks Enterprise to Sage 100 in 2015. We have had no regrets on this migration and believe we have much better control of our inventory which drives our financial results.

Pros:

Sage 100 has all of the features that our small business needs. We require inventory management with bills of materials and work orders. Sage does an excellent job handling this.

Cons:

It is not a case of dislike but more of under optimized. The general ledger system is not fully developed for drill down capability. All of the information is in a relational database but accessing inquiring type information is more cumbersome than it needs to be. We have written Crystal reports to accommodate this need.

Shawn
VP in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100 Love Hate Relationship

3.0 3 years ago

Comments: It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software and it does the job for us. Currnetly running Sage 100 2019. Upgraded from 2017 because we had to due to payroll module support. For a small business this is very expensive software and I often feel that we could do what we need with less expensive software. For what we pay annually to Sage and what we pay every 2 years to a Support company for basically mandatory upgrades, I am not sure we get our moneys worth. This will probably be the last upgrade we do for a Sage product. Will start looking for an alternative, more modern feeling cloud based solution with plans to rollover in 2022 unless something changes with our current platform.

Pros:

There are a lot of features that help us run our business

Cons:

Many of the features are inconsistent in the implementation. Lack of standardization in reports.

Victoria
IT Manager in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect ERP Software for medium sized businesses

5.0 3 years ago

Comments: We have been with Sage for almost 7 years and it has saved us much time and money. Our old software was clunky and not customizable. We are able to now do multiple tasks at the same time, even within different companies.

Pros:

Ease of use, ease of customization. Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.

Cons:

After a sales order is completed, you cannot "resurrect" it - you must generate a new number and "copy" the old sales order from history.

Kathryn
Acctg & Benefits Mgr in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

waiting for many enhancements Sage 100 Contractor

4.0 3 years ago

Comments: been a struggle and had to create many manual systems outside the software to operate and manage the business

Pros:

covers all the basic functions

Cons:

missing many key functions, has too many restricted areas that need to be more user-friendly, that were not designed by real life users

Chris
VP in US
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Long Time User

4.0 3 years ago

Comments: Customer support is usually goo

Pros:

The day to day use of the software works well

Cons:

Every time we update the software or move to a new version, we have glitches and have to call for support. It's also harder now to make custom reports for payroll (since it is a stand alone module)

Jeff
Controller in US
Government Administration, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Solid mid-market enterprise accounting system, with quirks

4.0 4 years ago

Comments: Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. Consider a cloud-based software as an alternative (Sage Intacct perhaps, although the price skyrockets compared to Sage 100).

Pros:

-very cost-friendly pricing for small or medium sized businesses. this is the biggest selling point for Sage to me - it beats Quickbooks as a more ERP level system but is still very reasonably priced -solid on standard accounting -multi-company/location/entity reporting -import/export works well -test company option helps new users acclimate -simple bank reconciliation module -security and role definitions -GL reports are very useful to financial experts

Cons:

-bank reconciliation doesn't force you to reconcile to the GL cash account. That defeats the purpose of a reconciliation... -there is almost no customizability to the financial statements. I guarantee you will need to export (Excel) or use a different software (Crystal Reports) to build your monthly financials. -Sage 100 products are hosted in-house, so in the age of the cloud, you will still need to purchase and support your own server, a pain for a small or medium sized business. -there are no "drill down" options in financial statements. That ability in Management Reporter was a huge plus in Microsoft Dynamics products. -Multi-fund reporting cannot be consolidated (unless this is an add on module we didn't purchase) -There are no reports that show unposted JEs -AP voids and invoice reversals are a NIGHTMARE. Seriously, my staff lose sleep over trying to never need to void a check in Sage. -Dashboards are basic. It feels very "old" as a system compared to new cloud-based options. -No auto reconciliation. I've heard that's a selling point of Xero.

Sharon
CFO in US
Publishing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A FULLY INTEGRATED SOFTWARE SOLUTION

5.0 3 years ago

Comments: Using Sage 100C has provided more flexibility to the workforce and has increased productivity over the old VPN solution. With an increase in work from home scenarios, this has proven to be a helpful addition to our software solutions in conducting business.

Pros:

The program has many robust features with integrated billing, and having the ability to select batch or live processing allows us to be flexible with each department. The fact that you can modify areas of the software to support your own needs is a big positive in our book. Sage does a great job with reports and extracting data to excel. The fact that it fully integrates through GL makes it very easy to use within the entire organization.

Cons:

I would like to see larger fields to capture pertinent information. Additional user-defined fields that can be integrated with report design would be a nice addition. The ability to modify the canned reports and turn them into a custom report would really be helpful.

Kimberly
Marketing, Director in US
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A Well Travelled Work Horse

4.0 4 years ago

Comments: Its a great product for the small business client looking for audit-compliance, reporting and a trust-worthy product without spending a lot. If mobility is not a huge concern for you and you want to keep your operating costs low, choose Sage 100.

Pros:

Sage 100 is very well suited for financial record keeping, distribution management and reporting on these business operations. Functionally, it is very reliable and straight forward to use. It was the first accounting software I ever used in a professional setting and I continue to think in terms of the way items are processed in Sage 100. Because it has been around for decades, there is a substantial amount of knowledge available to new users by way of Sage City and the number of consultants available for support is also a huge asset. The subscription pricing makes it very simple to purchase and include as an operating cost for the lifetime of the business and there are great integrations available in the channel.

Cons:

I wish there was a mobile app that gave access to the approval functions and other areas of the product that would be convenient when traveling away from the office - or even just working remotely. Remote accessing a server is very inconvenient and there are so many browser-based systems in business already. Sage 100 feels behind the times without this functionality.

Kristina
Office manager in US
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 100cloud Review

4.0 3 years ago

Comments: Way better than peachtree older version. Have not had any issues other than it's kinda slow

Pros:

I like how everything is linied together kinda of like quickbooks. It's pretty simple to use and has step by step guidance

Cons:

Its kinda slow at times. We upgraded from peachtree so it's way better than that. Honestly nothing I can say bad other than its slow

Derek
IT Manager in
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Sage 100 ERP Standard

2.0 5 years ago

Comments: Please consider a different ERP system before implementing Sage 100 ERP. It's not very good.

Pros:

This software is OK for accounting. And that is about it. Any additional modules or functionality (you are buying this as an ERP, not just Quickbooks software) has an additional cost.

Cons:

Very difficult to administrate. Online help is next to nothing. Proprietary database (ProvideX). Sage Support is very expensive and more often than not they will tell you that they can't help with your problem and you need to talk to your Sage consultant.. Upgrading software can be quite complex if you have any customizations. Next to no innovation in the software. I recently did a version 2014 to version 2017 upgrade (they have new versions every year). The biggest feature upgrade in those 3 years? You can now resize the window and have the text "somewhat" scale. Wow, just wow.

Yanet
Operations Coordinator in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100cloud from a non-profit user

4.0 2 years ago

Comments: It has met all of our AP and AR needs.

Pros:

All the modules are located on the left side of the home screen. It may not seem like a big component; however, when you're wanting to go in and out-things it's a game changer. Some days, I have up to ten different windows in which I'm cross referencing. I can reconcile while looking at my AR and AP. Making entries and printing checks is a breeze. The steps are easy to follow and the tutorials are simple.

Cons:

Be sure to double check modules when updating software. We updated and quickly realized some modules hadn't carried over correctly. It was taken care of fast but could've caused problems down the road. It would be nice to have a checklist of when everything is being updated to see when changes did/didn't occur.

Dvon
President in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Very Sad!!! Very Very Sad!!

3.0 5 years ago

Comments: I would never recommend this software. Any looking for a way out. I know other companies who use this software and are taking the same approach. Maybe after enough people leave their service, they'll start acting like a customer friendly company; not a company that says ...... "I gotcha!!" Time to take the ride!!!

Pros:

It is a sturdy platform. Served its purpose. Has good features .... a good overall solid mid sized company package.

Cons:

As in previous reviews, they are now price gouging with huge support price increases. Can't get any update without getting support plan. They do not have a "pay for support" option only for the experienced user of their software. Now we can't get phone support. Only support given is through web chat. That really sucks!! Imagine trying to teach someone how to use the Report Writer feature through web chat. Very Sad!!!

Kara
Accounting Manager in US
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100cloud Software

4.0 3 years ago

Comments: Sage100cloud takes a bit to get used to; but the every-day functions are not difficult to maneuver. When you get into deeper more complex functions (which Sage offers) then it becomes quite difficult to learn how everything works together. It's a muscle machine and can handle a lot of data (we are in the manufacturing business).

Pros:

We have used Sage for over 10 years. Our primary business is manufacturing. Sage has a wide range of tracking and amazing functions that can be done. If you need a robust program and have the budget for it, this is the one to go with.

Cons:

Learning how to use all the completx functions proves to be difficult and training & software are very spendy.

KIMBERLEY
Contoller in Canada
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage - Tacking your Companies costs

5.0 2 years ago

Comments: Sage is easy to install and can be used for all types of industries from small to medium sized. Easy to train and configure to your companies needs. Highly recommend this product

Pros:

Sage is easy to setup. The ability to customize your invoices to include Logos and what is required to be shown on your invoices is essential. The ability to setup your fonts and how you want reports to print and look makes it very personable.

Cons:

I would like the ability to copy a Journal entry to reuse as opposed to saving as a stored entry. Coping entries on the fly is much faster. When a credit appears you cannot back out of this (no choice to exit) can make a mess of your gl

Larry
VP in US
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bill of Materials with ERP

5.0 3 years ago

Comments: We upgraded recently from MAS90 to Sage 100 and get kept going with few problems. Sage 100 works seamlessly with our various Windows applications. The seamless ERP integration, history and reporting features have provided valuable support for our company over the years. It was one of our best early decisions.

Pros:

When we started the business 20 years ago, we needed a good Bill of Materials integration with an ERP system. This software provided that. The company has grown with the software. The software easily integrates with the Microsoft Office tools.

Cons:

There are a lot features for much larger companies that we do not use. The CRM feature is not easily integrated. It requires separate installation.

Brenda
Controller in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100Cloud

4.0 3 years ago

Comments: Sage is a good product with an excellent support staff.

Pros:

The product walks you through most of the modules with ease. It allows me to give ownership to the departments that work their modules and monitor their progress. Thankful for Sage University, bundling the training so that individuals get a better feel of what their use of Sage effects within the whole organization.

Cons:

The number of redundant stops in updating. The lack of ability to reopen completed items like sales orders and work orders. The inability to utilize recurring invoicing through AR, as it does not have the capability of tying out the ship to address with sales tax.

Nicole
Accounting Manager in Canada
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

LOVE Sage 50!

5.0 3 years ago

Pros:

- User Friendly - Easy To Use - Simple To Understand

Cons:

- N/A ..... I literally love everything!

Joleen
Office Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

2020 Review of Sage 100 Cloud

5.0 3 years ago

Comments: Overall we are very pleased with Sage 100 cloud. Our IT consultant finds it easy to help us trouble shooting if needed, and customer service has been very helpful. We have also found it easy to adapt to our company needs. The upgrade to Sage 100cloud was seamless.

Pros:

The product is user friendly, the pull down windows are very helpful for new employees. New employees were easily trained to use the product.

Cons:

It would be a great enhancement if all reports would not close after print/print preview. Our checks are not standard laser printer checks, and it was a little challenging to set up to print correctly. Smart printers would not allow the adjustments. Final fix was to purchase an inexpensive printer.

Sefa
Engineer in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My daily must at work

5.0 4 years ago

Pros:

I have been using Sage Mas90 for more than 9 years. We are a manufacturing company and many of our data are entered or stored in this program. We have our Bill of materials, accounting stuff, customer information in this program and we update or write data in daily basis. I use it mostly for pulling data and using it for building our product. Without it things would be very unorganized and hard to manage.

Cons:

For the purpose i use it as an engineer, i have no problem.

William
Accounting Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Review

4.0 3 years ago

Comments: Overall, Sage has been a good experience. It doesn't work well over a VPN connection, so it is difficult to work from home, but other than that, I haven't had any bad experiences with Sage 100c.

Pros:

The ease of use of this software is what I like most about it. We only use the GL & AP modules and I haven't experienced any issues with those modules.

Cons:

The software really needs a real cloud-based version that does not have to be installed on a server. The name Sage 100cloud is really misleading.