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About Bob

With Bob, you customize the entire review process with personal settings, reminders, messages, and flows to loop in managers and peers.

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Pros:

Very intuitive, gives the organization one stop shop for all HR related issues (assessments, reviews, surveys, benefits, etc.).

Cons:

Sometimes things are not that logical in how it works, for example, people are able to go into negative holiday balance.

Bob ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.7/ 10

Bob has an overall rating of 4.6 out 5 stars based on 157 user reviews on Capterra.

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Filter reviews (157)

Ben
Ben
Owner in UK
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The nicest HRIS I've ever used

4.0 2 years ago

Comments: Bob is a highly effective HRIS for small-medium sized SaaS companies

Pros:

Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid.

Cons:

Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles.

Gary
Head of People in UK
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Makes us look professional

5.0 2 years ago

Comments: Great solution and great company. Really easy to implement and the ? At the bottom that shows you a video on how to use the page is incredible for set up. Everything you need is in HiBob and there is always 2/3 different ways to do a task to suit each organisation.

Pros:

HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really professional as a company.

Cons:

The mobile app is great but you can’t see other people leave. A company view like there is on the desktop would be perfect.

Alternatives Considered: BambooHR

Reasons for Choosing Bob: Breathe is good for a 1-20 man company that just wants to track holidays and not use a spreadsheet. If you want more then you get HiBob.

Reasons for Switching to Bob: Other companies experiences. They warned me off it from the time to set up and implement to overal use of the product.

Verified Reviewer
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Not worth the pricetag

2.0 2 years ago

Comments: Disappointing. For the price you pay, it's simply not worth it.

Pros:

It was easy on the eyes from a user perspective for employees

Cons:

The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow properlyThe setup of this was a nightmare especially syncing it to payroll and creating the pay and leave rulesRestrictions around which users or administrators can have access to things in particularMany steps to do something simpleNo on demand support even during implementation it was all self serviceIssues with leave submitted syncingSurveys are incredibly basic, questions are double barrelled, non actionable and aren't backed by research or science

Sheera
Talent Acquisition in US
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great HRIS for scaling organizations

5.0 3 months ago

Pros:

HiBob has completely transformed our HR processes! It’s user-friendly, engaging, and boosts team morale!

Cons:

HiBob is great for engagement, but reporting can feel limited, and customization options vary.

Stefan
HRBP in Sweden
Entertainment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Are you looking for something new?

5.0 2 years ago

Pros:

A central platform that can connect to all other satellites in your organization, versatile in so many ways.Bobs modules are great, you can define your own system and build as grow, from start-up to corporate

Cons:

We would love to have Calculation fields in compensation planning.And be able to define our own calculations for ex Annual Bonuses

Alternatives Considered: Oracle PeopleSoft, BambooHR and Workday HCM

Reasons for Switching to Bob: We wanted an HRM to feel like a hoodie, not a suit and tie

Marija
People Manager in Sweden
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Affordable, customisable and easy to navigate

5.0 2 years ago

Comments: We are satisfied with hibob as our HRIS solution. We are a remote company so it´s really important that all is in one place and that we can track each other bank holidays, different announcements and just being able to get all relevant data with few clicks.

Pros:

The easiness of setting up and customising the system to the company's needs. Not to forget that the price was less than what we were paying for another software that has not had half of the features like hibob. In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even accessible from your phone.

Cons:

Some of the features could be more customisable such as an organisation chart, conditioning on reviews but if you do report it to the team they communicate if that customisation is on the roadmap or if they believe they will develop it. It would be great to have webinars on new features and great practises of hibob employees itself.

Ashley
Senior Manager, People Operations in US
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Fantastic, Flexible Option

5.0 last year

Pros:

Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.

Cons:

My least favorite feature is no good screen to view all holidays across the company for employees.

Alternatives Considered: BambooHR

Reasons for Switching to Bob: Bob had more flexibility and more integrations with our other systems.

Helen
HR Business Partner in UK
Research, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Effective and Intuitive

5.0 last year

Comments: Very positive, lots to do and adapt for each business

Pros:

It seems unique it is adaptability to any and all businesses

Cons:

There are so many elements to bob, so there is a lot to learn

Shay
Shay
People Solutions Specialist in US
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Bob to the rescue!

5.0 2 years ago

Comments: Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI.

Pros:

Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away!

Cons:

I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app.

Alternatives Considered: ADP Workforce Now, BambooHR, Paychex Flex, Workday HCM, monday.com and Paycor

Reasons for Switching to Bob: We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements

Kristin
CHRO in Germany
Management Consulting, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great hr tool for midsize companies

5.0 2 years ago

Comments: Bob as solution as well as bob implementation team and support are outstanding

Pros:

Implementation and deployment was a breeze. The adoption rate of the business is high.

Cons:

Absence of dependent fields when we started and it lacks the ability to customize reporting and homepage for different user groups

Alternatives Considered: Personio and BambooHR

Reasons for Choosing Bob: Sap not suited for our needs - not agile enough

Switched From: SAP SuccessFactors HXM Suite

Reasons for Switching to Bob: Better suited for our global needs

Jenny
HR Manager in UK
Import & Export, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly and current

5.0 2 years ago

Comments: Really positive, would recommend as it's very engaging in design, but also useful in terms of a HR portal.

Pros:

I really like the social media style communication on the profile page, this has brought our teams together so well across all locations.

Cons:

Some of the dashboards could be adapted to show more of a breakdown. For example time off by reason, not just by month.

Alternatives Considered: Sage HR

Reasons for Switching to Bob: More modern than Sage which fits our people better.

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Hibob, making employee life easy and better

5.0 last year

Comments: Using bob has made employee management easier

Pros:

Performance management and offboarding features

Cons:

I wish bob could also serve as a clock-in device. Overall, it is a great software

Pierre
People Services Specialist in Netherlands
Philanthropy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

An honest review of HiBob

5.0 2 years ago

Comments: A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.

Pros:

Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.

Cons:

There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.

Przemysław
Lead IT Administrator in Poland
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best HR tool

5.0 10 months ago

Pros:

Nice design, ease of use, different features like onboarding, tasks, benefits, goals management.

Cons:

It crashed a few times during last year, price is high.

Shannon
Payroll and Benefits Administrator in Canada
Apparel & Fashion, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

My Bob Review

5.0 2 years ago

Comments: Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions).

Pros:

Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy.

Cons:

It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great HRIS & PMS

5.0 2 years ago

Comments: I use Bob daily and it's essential for being able to view our people and resource planning, as well as for day to day people operations and reporting.

Pros:

Very easy to use as an HRIS, really great Dashboards feature and good basic Performance Management System.

Cons:

The Reporting feature could be more intuitive.

Linnea
People Growth Partner in Sweden
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best HRIS on the market

5.0 2 years ago

Pros:

I've used several HRIS in my profession, but so far nothing compares to Hibob. It takes some time to set up and could be complicated as an admin, but it's extremely well designed and easy to use for the end user (employees). And the customer support is very good and responsive.

Cons:

I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )- The employee being able to schedule 121:s with their manager.-The ability to manually add tasks (in case of a tailored on/offboarding for one specific role)

Kristiyan
system administrator in Bulgaria
Gambling & Casinos, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

HI BOB review

5.0 2 years ago

Pros:

Very easy to operate and check the stats for every person in the company.

Cons:

About hi BOB i have no complains it works perfectly fine.

Jasmine
Assistant in US
Public Relations & Communications, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Try Bob! Today.

5.0 9 months ago

Comments: My overall experience is good , I think that its a good app to have and its going to get bigger as the years to come.

Pros:

I really enjoy having Bob on my tablet. It lets me see the polls or if certain questionnaires have been started I can see who engages with the comments and if they are good to take up on so that in the near future we can set the standards

Cons:

I am a new customer so i havent had any bad things happen while using bob yet. and i look forward to

Brian
Global People Operations Specialist in UK
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Lovely product!

4.0 2 years ago

Pros:

The user interface is modern and intuitive. The platform is highly customizable.

Cons:

The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price.

Lucie
Global Head of People Ops in Czechia
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best HRIS I’ve worked with so far!

5.0 2 years ago

Pros:

Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle. Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions. Highly recommend Bob!

Cons:

NA - We are really satisfied with HiBob!

Sophia
People and Culture Advisor in Australia
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Fantastic Software

5.0 2 years ago

Comments: Incredibly happy, we did a lot of research and we are really happy with the outcome.

Pros:

Easy to use, we haven't had to provide much training on how to use for the rest of the business. I love that it is so customisable, people ask for features and there is a way that we can build it out to suit our business needs.

Cons:

It would be great if we could have the ability to draft offer letters through the platform. It is a little clunky using the e-sign to do that so we have had to do a few workarounds.

Kitti
Recruiter in Spain
Gambling & Casinos, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy going

5.0 2 years ago

Pros:

Very easy to use, it has a lot of useful features.

Cons:

Im happy with the product, customer support could be a bit more efficient but all in all very good product.

Mads
People Lead in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great platform with room for improvement

4.0 2 years ago

Comments: Ok, could be better as there are a few gaps in performance management and tracking. But overall fine.

Pros:

The home page is a user-friendly and nice to see an overview of birthdays/anniversaries/time off when opening up Hibob.

Cons:

The difficulty with adding time off policies for different countries and for people who have non-standard part-time hours.

Rachel
People Operations Coordinator in UK
Financial Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good for SMBs

5.0 2 years ago

Comments: Generally I really like using Bob - user-friendly as an administrator, and the support team is responsive and helpful

Pros:

Easy to use and integrates well with other software

Cons:

A lot of manual work is required if we need to make updates to the whole company - definitely wouldn't recommend to large companies (500+)