18 years helping Irish businesses
choose better software
About Make
Make is a visual platform that lets you design, build, and automate anything - from simple tasks to complex workflows - in minutes.
Customer support is great. Amount of apps and integrations constantly being added to the system.
It's a bit unclear exactly what is happening that counts against your limits, but the lowest paid plan is so little I upgraded to that when I needed to.
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Filter reviews (394)

Alternatives Considered:
the most intuitive workflow manager out there
Comments: Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it.
Pros:
- excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows
Cons:
- custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability
Alternatives Considered:
Make: it sped up my development significantly. It's a user-friendly tool offering endless opportunities for automation and data processing
Comments: I started using Make recently to get data from a client's server through webhook, and then automate all the data processing, saving, and connection with other apps. I did in 2 hours what I imagined would have taken me 1 month. It's crazy easy to setup
Pros:
I love the fact that you can connect to any other tool to get data, and the webhooks setup is extremely simple. There is an almost endless amount of compatible apps that you can connect to and the workflows are easy to setup. Also, the benefit for startups makes it a really attractive deal for founders who are starting on a budget
Cons:
Make is a great connector and automation tool, but it's just that. It's just a tool in your quiver, and you have to have active accounts on all the other platforms. it'd be great to not having to deal with it, maybe with an Oauth or similiar.
Good value in case of simple flows.
Comments:
Overall, integrating this with a custom developed platform was a painful process.
It is an excellent tool for small to medium businesses that need to automate light processes (like requesting feedback after an order was placed, or autoreplying); but it falls short when it is needed for integrating with other custom APIs; as an example: a JSON schema cannot be defined upfront, it can only be inferred from an actual endpoint call - meaning that the model that Make suggest, may not reflect the actual response that will be received in various scenarios.
The model definitions, are stored in a data store (which is also part of the platform), but the data store is extremely limited in terms of what it can store vs cost; so for custom solutions the costs will increase rapidly.
Pros:
It provides a friendly and easy-to-use interface for defining and maintaining simple flows - these are called scenarios and they are comprised of tasks. It has connectivity with a wide range of services (pretty much all mainstream social apps, chat apps and email apps) The interface also allows you to see the general status of the execution, along with stats like number of running instances and an overview of completed/ failed scenarios. Also, the fact that this is provided as a SaaS solution made it appealing from a setup & configuration point of view.
Cons:
It is lightweight, meaning that anything above defining a simple flow that sends messages to a number of persons is extremely hard to implement. Although it has support for JSON or for calling web APIs, this is cumbersome, even for a technical user. In a similar fasion, it comes with the ability to define webhooks, but these are generally focused on mainstream social media platforms. Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario itself - at times, this made it hard for the business users to determine what had gone wrong.
Make Software
Comments: What really stands out is the flexibility. Whether I need to automate a simple task, like transferring data between spreadsheets, or set up complex workflows involving multiple tools, Make handles it without breaking a sweat.
Pros:
What I like most about Make is how intuitive and flexible it is. Honestly, I’m not a coder, but with Make, I don’t need to be. The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle. I’ve been able to automate tasks that used to take me hours, like syncing data between apps or setting up notifications, without ever feeling overwhelmed. What really stands out to me is how customizable it is—you’re not locked into rigid templates. I can tailor workflows exactly to my needs, whether it’s something simple or a multi-step process involving multiple apps. It feels like I’m in control, not the other way around
Cons:
Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master.
Alternatives Considered:
Make Up Your Mind & Use Make!
Comments: Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well!
Pros:
Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List!
Cons:
I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself.
Alternatives Considered:
Supercharge your workflows with Make
Comments: I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible.
Pros:
Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve.
Cons:
The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot.

One of the best Marketing automation hubs
Pros:
Tools usually don't have native integrations with each other.Make.com is your best friend in these cases. You can easily set up conections between tools and do all kinds of workflow management stuff (Branches, routers, filters, transform data etc).Usually tools have an integration with make but, if you don't have it, you can always use the API.
Cons:
It can become expensive because you pay per each operation that runs

Alternatives Considered:
Amazing Software
Pros:
It’s the easiest way to connect workflow and automate process
Cons:
I don’t know exactly.. I think the only things is the number of app social to connect. There isn’t TikTok and YouTube. This 2 app is so important to automate social workflow
Alternatives Considered:
If you think in terms of business integration, then Make is unavoidable
Comments: It's a pleasure to create with it.
Pros:
You can put together the most complex integrations quickly, easily, cheaply, and without coding.
Cons:
There's nothing I don't like about Make.
Great Cost Effective Platform
Comments: Make was recommended as a cheaper alternative for our API management, and it did a great job with having simple setup and affordable pricing
Pros:
Fairly easy to set up if you have someone with workflow knowledge and the pricing is solid
Cons:
Nothing was bad from our experience, would recommend for anyone that can't build in house API systems
The no-code life saver
Comments: Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation
Pros:
The user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created.
Cons:
There are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks.

Alternatives Considered:
Fantastic alternative for Data Automation
Comments: We are using Integromat to keep data in sync across various platforms, and also to automate some menial data entry tasks. I love, love, LOVE using Integromat! It is so much fun to work with. The visual workflow is very intuitive, and makes it easy to visualize the complex workflows that I've been building. As mentioned in my Cons, the poor documentation made it very hard to learn some of the quirks of the platform, but I'm so glad I stuck with it. I highly suggest you do the same!
Pros:
The awesome visual design makes it really easy to visualize data and workflows. The interface is much easier to work with than the typical list-based interface of major competitors. I've been really impressed with how much thought and polish has gone into this product! Integromat clearly understands the needs of data automation workflows, and it shows in the intuitiveness and powerful functionality of the product. Also, Integromat's free plan is very flexible, and allowed me to test the product with ease without having to worry about running into limits.
Cons:
This is a big one, but I'm glad I didn't let it scare me away. Integromat's documentation is currently VERY poor. There are a lot of little quirks in the way Integromat works, particularly with handling arrays and objects ("collections"). It was only after a lot of trial and error and a few support requests that I figured out how all these things worked and was able to competently build the workflows I needed. I really hope they can work on improving the support docs, because this is the biggest thing holding them back at the moment IMHO!
Switching task-intensive automations from Zapier
Pros:
Zapier will always be the king of the low-code automations game, but their pricing is pretty ridiculous. There are certain app integrations for which I need to stick with Zapier, but thanks to Make, and some clever Webhooking, I've been able to significantly reduce the number of daily tasks used by Zapier. This has enabled me to drop back down to their 2,000 task/month plan (I was on the 5,000 task/month plan and was already bumping up against that). Make definitely takes some time getting used to, especially if you are coming from Zapier. But after a few days, I got a pretty solid handle on things and was off to the races. Another benefit is that Make seems to have significantly greater flexibility when it comes to some of the core apps. For example, Zapier does not allow you to share Google Drive files/folders with specific users. Make allows you to do this in a few clicks. Similarly, you are limited to a single line item when creating a Zoho Books invoice in Zapier, whereas in Make you can add as many line items as you'd like. Little things like this make a big difference for me.
Cons:
The learning curve is a bit tough; they could use a lot more support videos. Additionally, their support is severely lacking when compared to Zapier. I would certainly pay extra for premium support if that were an option.
Alternatives Considered:
Tremendously powerful, well worth the learning curve!
Comments: I can't count the number of hours I've saved by using Integromat. Every single day is simpler because of Integromat's automation. I enjoy building the scenarios and really enjoy everything I'm able to do with the time I don't spend doing repetitive processes!
Pros:
As a regular user of Integromat, Zapier, and IFTTT, I can say that Integromat offers an unparalleled range of features and capabilities. Don't expect to start using it effectively within minutes; it will take a bit of time to learn the architecture, and more time to make sound decisions about building the most efficient scenarios. The tutorial videos are excellent and the site documentation is very good. Customer support is also very helpful. With time and patience, you'll soon be able to SAVE HOURS OF TIME by incorporating Integromat into your business and personal responsibilities. The sky is the limit!
Cons:
In the past, a few services I needed were unavailable. Since they continually add to the list of supported connections, this is not a major con in the long run. With Webhooks, it's possible to do almost anything you need.
Alternatives Considered:
Automation made easy and cheap
Pros:
Ease of use and Learning curve. Is so easy to learn, understand and implement. Price. Perfect for testing ideas and after implemented.
Cons:
Maybe need more documentation or use cases as examples, but this will be covered day by day because will be more users.

Good tool but with lacks
Pros:
Make is a good alternative to Zapier, its more affordable cost makes it a good option when you need to automate processes between apps.
Cons:
Sometimes we can't implement the same connections that we run on Zapier.
Quickly gets you into high pricing range
Comments: While implementing a new process structure and integrating automations in our work flow management we worked with a specialized consultancy that recommended us using make for the workflow management. While the solution is a great add on for surely a huge amount of use cases it wasn't the right one for ours as it increased the complexity and especially the monthly pricing. Working with SmartSuite we actually now prefer using the integrated features.
Pros:
- creating processes with different Automations and integrations - nice user interface (clear process overview in a easy to read graphical manner that allows also non-technical users to understand the workflows happening)
Cons:
- high risk of expensive monthly fee structure

Great API-Automation Tool
Pros:
It is easy to setup your own connections even with lack of experience. Automations are user friendly and have many examples. Overall API performance is great.
Cons:
Credit consumption is hard to track as it presents overall results.
Make a Wonderful Integration
Comments: I love that Make is a product that is true to its endeavours to help information flow between apps that don't natively wish to communicate.
Pros:
Make, makes things as simple as possible to implement functionality that adds value, and provides information flow between applications that cant already do that themselves.
Cons:
Sometimes testing takes a while to ensure the information is correct and works properly.
Integration and Automation
Comments: Make is a very robust tool that can help org's fulfill a wide array of business needs in a quick and efficient manner. Any drawbacks are seemingly outweighed by the amount of time and money saved by being able to quickly integrate and automate processes between various services and platforms.
Pros:
Make's ability to integrate with a wide array of services and platforms that may or may not be integratabtle otherwise has really helped our org streamline the creation of some vital business processes as well as streamlining the actual processes themselves as well. The tool is highly reliable and intuitive to set up and use.
Cons:
Some of Make's UI can be a little frustrating to work with (in a very minor way) from time to time. Auto-saving and versioning features could be better as well.
Alternatives Considered:
Make is Good
Comments: Good, I am only studying Make and Prepare to commercial use
Pros:
easy to work and easy to use if you new user - also a good help texts
Cons:
for today can't find what exactly least in Make but I think you can give me some order
Useable
Comments: This will be a great product if used as it was developed, we used it as band aid and whilst it worked it was never going to be a permanent fitting.
Pros:
We used MAKE to integrate an old PHP site to a Merchant site and needed web hooks etc. The product is relatively easy to work with considering we do not have an in house tech/dev team.
Cons:
MAKE did what we wanted it to do in the short term but it has since been removed as it was just another layer to support.
Best automation platform on the market
Pros:
The most amount of applications it can integrate with.
Cons:
Steep learning curve as compared to competitors like Zapier.

Saira's review on Make
Comments: My overall experience with integromat/Make is awesome, it is called a no-code platform that enables us to automate our businesses. I'm using and recommending people to use integromat/Make for 2+ years.
Pros:
All the features that Make has are awesome all the time. I personally recommend people to use Make/Integromat because Make is cheap, easy to use, works fast, fantastic customer support.
Cons:
There is no backup for scenarios that have been deleted.

Alternatives Considered:
I automated work of 2 people within 1 week.
Comments: As an online news outlet, we use this tool to automate the content moderation, image manipulation, and sharing of the news on social media channels, including WhatsApp, Telegram, Facebook, Instagram, Twitter, LinkedIn and so on. Previously there were 2 people who were doing this task all by themselves repetitively and now everything is automated using Make. Now those 2 people just have to engage with our audience making their time well spent. Totally recommend this product!
Pros:
You can automate almost everything with a couple of buttons. The platform is really easy to use and user-friendly making it a breeze to use. I learned and deployed production level no-code automation in 2 days when I was beginning.
Cons:
Some third-party services are still not available. But they really do respond to our suggestions. Make was previously called Integromat. I used Integromat first and It was a little bit painful to migrate from Integromat to Make, Not because platforms are different. But because I had to transfer all the credentials and data. If you are new to using the platform, then you would never worry about this.