Price2Spy Reviews

4.7 (95) Write a Review!

About Price2Spy

A price monitoring, comparison and repricing tool meant to help eCommerce professionals keep an eye on their competitors or retailers.

Learn more about Price2Spy

Pros:

It's easy to use, quickly understandable and with an integrated chat to the support team.

Cons:

If competitors' price has change over certain percentage, it should be an alarm risen. Also whether that price will enter into its historical prices should be subjected to approve.

Price2Spy ratings

Average score

Ease of Use
4.6
Customer Service
5.0
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.2/10

Price2Spy has an overall rating of 4.7 out 5 stars based on 95 user reviews on Capterra.

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Filter reviews (95)

Chris
Chris
Marketing Director in UK
Verified LinkedIn User
Printing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The software every ecommerce and marketing manager needs

5.0 4 years ago

Comments: We have had a great experience with P2S. I initially set out to evaluate the top three products and then choose the most suitable. Right from that initial trial, the experience we have had with P2S has been excellent, from the features the platform provides all the way through to the help and advice from the support team. You really feel like you have a genuine person to go to about anything in relation to the platform. Setting up the products in the system was even assisted by the P2S team, we simply gave them the products we wanted to compare to our competitors along with our competitors URL's and they helped set them all up.

Pros:

The cost is so competitive for what you get in comparison to other price comparison sites. The functionality and features. Linking to Woocommerce and others.

Cons:

The only thing I would say is that the interface could be modernised a bit to use a more up to date look. But to be honest it does not affect the functionality so it's not really important anyway.

Price2Spy Response

4 years ago

Thank you very much for your kind words, Chris! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

Arturo
CEO Consultant in Mexico
Computer Hardware, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy to use yet high-end to meet information analysis

5.0 3 years ago

Comments: When we started the evaluation, in 48 hours we were already receiving daily information about the prices we were interested in following in 2 countries, and in a week we had already generated automated reports for our employees so they could start working with the relevant information in each country. In the end, we require information from 10 countries. It is very important, to take the time to properly define the information you want to obtain.

Pros:

The software exceeds the competition in several topics. The most relevant is the possibility to incorporate additional fields into the database and the management of multicurrency. Support equipment also stands out. In our case, they always presented different solutions to our particular needs.

Cons:

The software solved 100% of our needs. We only request an addition to include resellers in Market Places.

Price2Spy Response

3 years ago

Thank you so much for your kind words, Arturo! We really appreciate you taking the time out to share your experience with us. We will do our best to keep delivering the service you need!

Plamen
Marketing Manager in Bulgaria
Medical Devices, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Total STEAL For The Money!!!

5.0 last month New

Comments: Amazing tool. Highly customizable, while not overly complicated.Great email reporting customization features that allow you to get exactly what you need and exactly when you need it!

Pros:

Very reliable - works with every site you throw at it!The email updates and options to limit & customize them are outstandingly handy!Not overcomplicated as most other services, but still there hasn't been a thing I needed and did not find :)

Cons:

I takes you a few minutes to get the hang of it and the interface but once you do the have your hands untied to an unbelievable extent!

Price2Spy Response

last month

Hello Plamen, It's a pleasure to read such compliments! We'll do our best to keep up with the good work.

Andrea
Andrea
Senior Operations Analyst in US
Verified LinkedIn User
Consumer Goods, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Customer Service for an affordable service

3.0 4 years ago

Comments: Price2Spy provides great value for their service. If you are looking for a basic Price2Spy plan, then I would highly recommend them. We are primarily using them as a price scraping service and not to manage MAP compliance.

Pros:

The customer service at Price to Spy is excellent. You receive a dedicated account manager, and there are back-ups if they are unavailable. They are intelligent, responsive, and easy to work with. They do not change extra fees to set-up, code minor adjustments, or to perform batch loads. They have a data team that can help rematch or search for new URLs, and they are pretty accurate at matching to the correct products even when dealing with changes in packaging/branding. Their web interface and reports is very intuitive.

Cons:

Like many price scrapes, there are errors with incorrect prices being scraped due to changes on the website. I often have to check the prices myself and raise the the issues. It usually takes the 1-4 days to resolve depending on how busy they are.

Price2Spy Response

4 years ago

Hi Andrea! Thank you very much for your review and your kind words about our service! We are glad to hear that we provide you with a good overview of the market prices. We always strive to have a timely reaction and adapt as quickly as possible when a website changes its structure or tries to avoid data scraping. If you have any suggestions as to how to improve the overall impression, please feel free to write to your account manager.

Fabio
CEO in Italy
Sporting Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Price2Spy is good

5.0 4 months ago

Comments: As an ecommerce price checking is an important part of Our business. Price2spy is the software that fit better Our user case. We think it is perfect also for small sized business like Us.

Pros:

Price2spy enable Us to keep monitored Our main competitors with little effort and have become ain important part of Our pricing strategy. I definitely like the product.

Cons:

There is nothing actually that We dislike. We would like to see some improvements to make a better User Experience on the interface but overall it is already very good

Price2Spy Response

2 months ago

Hello Fabio, Thank you for spearing some time reviewing Price2Spy. Great to hear that you don't have any complaints, and regarding User experience, we will do our best to improve it even further.

Livio
Ecommerce in US
Wholesale, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great company - awesome service

5.0 4 years ago

Comments: Great customer service and affordable subscription plans.

Pros:

Customer Service is great and the platform analytics is extremely helpful.

Cons:

There is no way for customers to import a csv with product URLS. It has to be done through customer support.

Price2Spy Response

4 years ago

Many thanks for your feedback, Livio! We are very happy to hear that you're satisfied with our support and services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Alexandra
Alexandra
Head of purchase and procureent in Germany
Verified LinkedIn User
Consumer Electronics, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Price2Spy helped Fotoprofi to reach further profit growth

4.0 last month New

Comments: Keep our costs low, we can react on time if neededKeep the margin for our products as high as possiblegreat service team and fast reaction whenever there is a question

Pros:

easy to use easy to implement in our daily check up, easy to anlalyseas long as you choose manual work, it is very price competitve

Cons:

that we decided to go the manual way, so not about the software - more about internal strategy

Lars
purchasing employee in Netherlands
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great online environment for price management

5.0 3 months ago

Comments: Since using P2S, we can now offer our products in line with the market.

Pros:

- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly

Cons:

No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.

Price2Spy Response

2 months ago

Hi Lars, Great to hear that you have had a positive experience with Price2Spy!

Andrea
Owner in Italy
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

very good

5.0 last month New

Pros:

Very easy to use, every time a competitor is changing the price, you will receive a email alert!Customer service is very helpful

Cons:

Interface is not really fast, but I use email alerts more then anything else.

Adam
Senior Pricing Analyst in UK
Retail, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Recommended

4.0 2 months ago New

Comments: Flexible tool and very good customer service

Pros:

Possibility to report issues directly on the website.

Cons:

For some complicated website parameters need to be set up at additional costs.

Price2Spy Response

last month

Hello Adam, Thank you for reviewing Price2Spy. We're very happy to hear that you find our product so useful and that you're satisfied with our customer support.

George
Australia
Used the Software for: 1+ year
Reviewer Source

review p2s

4.0 7 years ago

Comments: Fantastic customers services. quick responds and quick problem solving which is very critical for pricing. It is easy to use. New starters found it is very quick to pick up. Pulling data out of it is easy. Excellent visualization as well for example the dashboard on category level and also price trend down to product level. I haven't had much chance to explore more but there are some very good features such as match recommendation. Hope to learn more that is my experience.

Pros:

Easy to use. good visualization. easy data dumping.

Cons:

in general less intelligence. for example, 1. if competitors' price has change over certain percentage, it should be an alarm risen. Also whether that price will enter into its historical prices should be subjected to approve. 2. Doesn't recognize if the match is correct. Sometimes we made a mistake when searching prices and we are very keen if there is a 3rd party who can do the examination. For example, price variation among its peers. 3. Wish to have more feature to tell us how market has moved. For example, allowing drill down feature on the dashboard. Image user can click on a chart and it goes down to a next level and next and next.. and so on. This will allow users to explore and navigate by themselves which usually brings more insights and sparks to them.

Price2Spy Response

6 years ago

Thank you for the detailed review! We are always happy to get some constructive feedback from the clients and we are working on some new features based on your suggestions.

Tad
Owner in US
Warehousing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Outstanding product and customer service!

5.0 5 years ago

Comments: It allows us to make sure our pricing is fair, based on the average market price. We don't want to be too high or too low.

Pros:

It is user-friendly and easily customized. There are many different reports to give you the info you need.

Cons:

I honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.

Price2Spy Response

4 years ago

Thank you very much for your kind words, Tad! We really do appreciate it and we will do our best to continue our high standard of service delivery!

Toon
Owner in Netherlands
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very accurate, perfect customer service

5.0 7 years ago

Comments: At ToneControl.nl we have bene using P2S since many years now, they keep developing the software and are always willing to implement new features upon request. Very fast and professional customer service. Warmly recommended!

Price2Spy Response

6 years ago

Thanks for the positive review Toon! We are happy that Price2Spy is helping you with your business.

Leah
HR and Office Manager in UK
Wholesale, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Very useful product with excellent user support

5.0 4 years ago

Pros:

Variety of reports Easy to use site and interpret data Great variety of reports Great value for money Time saving Excellent support team, always respond rapidly to any query

Cons:

The pop up wizard can be a little annoying...

Price2Spy Response

4 years ago

Thank you very much for your kind words, Leah! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Garboan
SysAdmin in Romania
Media Production, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Fast development for personalized report - on request

5.0 6 years ago

Comments: Personalized reports

Pros:

The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

Price2Spy Response

6 years ago

Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Jason
Director, Information Systems & Ops in Australia
Leisure, Travel & Tourism, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Price Monitoring made Easy

4.0 4 years ago

Comments: Price2Spy helped us automate what was a labor intensive requirement. And the result arrive in our inbox every day with a full competitor price analysis.

Pros:

The software makes the repeative task of monitoring our own and competitive pricing a breeze. Support was great and help went above and beyond what was expected. Setup is simple and it has paid for itself many times over.

Cons:

Would like the ability to send more than 1 automated report at the basic levels.

Price2Spy Response

4 years ago

Dear Jason, thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy. Regarding the automated reports, we'll be happy to provide you additional automated reports!

Marie
Product manager in Belgium
Medical Devices, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review Gymna

4.0 3 years ago

Comments: Good and good customer service

Pros:

I like the Excel overview because this is very clear. I can fast see if I have to change prices.

Cons:

If links change you have to adapt everything (which is normal of course)

Price2Spy Response

3 years ago

Many thanks for your feedback, Marie! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Antoine
Netherlands
Import & Export, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Price2Spy Review

5.0 7 years ago

Comments: easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.

Price2Spy Response

6 years ago

Thanks a lot for the positive review! Hopefully we will continue the same way.

Angela Anastasia
Project Manager & Copywriter in Romania
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

After 2 months, we are happy we found this useful price monitoring tool.

5.0 5 years ago

Comments: It helped us monitor our competitors and their pricing policies without having to manually check their websites every time.

Pros:

The many types of reports we can pull out in order to manage the pricing information. The price / quality ratio. The Customer service (very prompt and helpful answers to our inquiries, very open to our suggestions and demands). The high level of customisation of the account and features, according to each business's needs.

Cons:

Price2Spy has offered excellent price monitoring services, and all of our suggestions were taken into consideration. We have great confidence that the features that we asked for and are not yet available will become basic Price2Spy features in the very near future. Therefore, we cannot point out any bad / faulty / inefficient / insufficient or unsatisfactory features of Price2Spy. There simply aren't any, in our opinion.

Price2Spy Response

5 years ago

Dear Angela, many thanks for your feedback! Price2Spy team highly appreciates it and we will definitely continue doing our best in helping you out benefit most from using our services!

Ammar
Analysis Consultant in Saudi Arabia
Capital Markets, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Price2Spy one of the best price monitoring tools

5.0 2 years ago

Pros:

-The ability to monitor competitors’ movements in real-time, in addition to the ability to negotiate with suppliers.

Cons:

Can not capture the prices of some websites.

Price2Spy Response

2 years ago

Many thanks for your feedback, Ammar! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Shani
Business Analyst in Israel
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Price2Spy

4.0 3 years ago

Comments: they are doing great job and their customer support is awesome. Very nice to work with them!

Pros:

customer support is great and price is fair

Cons:

the tool is sometimes slow and get stuck when there is many data

Price2Spy Response

3 years ago

Many thanks for your feedback, Shani! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Kallum
Director of Paid Search & Social in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Software, Helped Us Orientate Our Market Position Accross Hundreds Of Products

5.0 4 years ago

Comments: Overall great experience, easy to learn interface, actionable & easy to interpret reports and a reasonable data collection frequency.

Pros:

Very easy to read data, the 'share of cheapest product' auto-generated reports were key in helping us decipher our market positioning. The Price Matric report is invaluable when assessing product for product competitiveness, other tools make it harder to get this granular detail so quickly.

Cons:

Overall a good experience, there were some features lacking when we signed up but I have been told they are releasing a set of new ones. Also the interface is a little dated looking, however this does not affect the performance at all.

Price2Spy Response

4 years ago

Thank you very much for your positive review, Kallum! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

marsella
planners in Indonesia
Wholesale, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great pricing software!

4.0 7 years ago

Comments: We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.

Pros:

A clear and easy-to-read report layout.

Cons:

Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.

Price2Spy Response

6 years ago

Thank you for the positive review! We will do our best to keep up the good work. Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.

Herlina
Owner in New Zealand
Online Media, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Useful Tools

4.0 7 years ago

Comments: I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.

Pros:

Easy tracking, instant notification via email

Cons:

We have to update the URLs manually all the time which is troublesome

Price2Spy Response

6 years ago

Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.

Wendy
Inside Sales Representative in Canada
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Good software but still needs improvements, excellent customer service!

4.0 7 years ago

Comments: The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Pros:

It saves me time to manually check all the websites

Cons:

It is not capable of checking multiple product pages like Amazon, so I have to manually check those. Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Price2Spy Response

6 years ago

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.