NetHunt CRM Reviews

4.8 (151) Write a Review!

About NetHunt CRM

NetHunt CRM helps you manage leads, monitor sales pipeline, track team performance, and automate sales processes to close more deals.

Learn more about NetHunt CRM

Pros:

It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

Cons:

Syncing with Google was a little confusing at first.

NetHunt CRM ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.1/10

NetHunt CRM has an overall rating of 4.8 out 5 stars based on 151 user reviews on Capterra.

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Filter reviews (151)

Howard
Howard
Consultant in US
Verified LinkedIn User
Financial Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Incredibly Flexible CRM

5.0 3 years ago

Comments: Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions -- I haven't found any bugs or real disappointments. A quality team and product.

Pros:

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

Cons:

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

Pascal
Pascal
CMO in Thailand
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Excellent value for money with many features and unlimited contacts, and email sends!

5.0 2 months ago

Pros:

It seamlessly integrates with Gmail. It has unlimited contacts, and email sends so that we don't have to fear exploding cost.

Cons:

What is missing is a website tracking cookie that allows you capture website browsing behavior and to trigger emails.

Scarlett
Paralegal in US
Legal Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great software

3.0 4 months ago

Comments: I have had a great experience using Net Hunt.

Pros:

This software allows you to have multiple databases for each area in your firm. Easy of use is the greatest quality.

Cons:

Searching for different subjects can be confusing.

Seth
Seth
Sales & Marketing Director in US
Verified LinkedIn User
Restaurants, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great experience so far

5.0 4 months ago

Comments: Great so far! I adopted to use with a newly hired Virtual Assistant and it has been a great tool for the two months we have been adopting it.

Pros:

We love that NetHunt integrates with Gmail pretty seamlessly. Our marketing team has used tools better for automation, and our operations team have used tools better for customer management, all of which are good at manager contacts at scale. NetHunt's sweat spot is balancing these while also making individual outreach a breeze.

Cons:

There have been a few features that are unclear. We spent a lot of time building out Workflow automations in a way that is intuitive and mimics how similar software works only to discover NetHunt's workflows operate differently. Had there been better advanced user information this could have been avoided. Thankfully their support has been both responsive and helpful in each of these instances. It would also be nice to pull reports based on a broader swath of criteria. Our pipelines are non-money-generating but the report that would be most helpful can only pull based on the $ criteria.

Michael
Principal in US
Financial Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Daily NetHunt User

5.0 last month New

Comments: Great overall experience. Customer service is fast and dependable. Everything works as it should.

Pros:

The software is easy to implement and to use. There aren't too many options that I don't need that could make it overly complicated.

Cons:

It lacks social media integration to launch posts across multiple social platforms

Marcelo
Marcelo
Managing Partner in Brazil
Verified LinkedIn User
Capital Markets, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

NetHunt CRM: A Powerful Tool for Smal Private Equity Fund

5.0 3 weeks ago New

Comments: Overall, my experience with NetHunt CRM has been very positive. It's an affordable and powerful CRM tool that can help Brazilian businesses improve their sales and marketing efforts. Its simplicity, flexibility, and integration with Gmail make it an attractive option for businesses of all sizes. I would highly recommend NetHunt CRM to any Brazilian business looking to streamline their customer relationship management processes.

Pros:

As a private equity investor in Brazil, I've had the opportunity to work with a number of CRM tools, and I can confidently say that NetHunt CRM stands out as one of the best options for Brazilian businesses.One of the things I like most about NetHunt CRM is its simplicity and ease of use. It's a user-friendly platform that doesn't require a lot of technical know-how to get started. Additionally, its native integration with Gmail allows for seamless communication tracking and management, which is particularly important for Brazilian businesses that heavily rely on email communication.Another great feature of NetHunt CRM is its flexibility. The platform is highly customizable, allowing businesses to tailor it to their unique needs and workflows. This is particularly important in Brazil, where each company has its own way of doing things.

Cons:

One potential downside of NetHunt CRM is that it may not be the best fit for large-scale businesses that require advanced reporting and analytics features. While NetHunt CRM does offer some basic reporting capabilities, it may not be enough for larger companies that need more robust data analysis.

Cole
Owner in US
Printing, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall, one of the best

5.0 last month New

Comments: It has been good. There is a lot to learn and I know that I can really have the software doing what I want if I learn more about the integrations (with Zapier, for example). I would like to upgrade to the Business edition for the automations and reports, but I cant stomach the per user fee to add just a little more functionality.

Pros:

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

Cons:

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

nesrine
business developer in France
Marketing & Advertising, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

user-friendly CRM

5.0 last month New

Comments: I have been using Nethunt for 1 year now and I am extremely satisfied with it

Pros:

user-friendly CRM, easy to learn when you are a starter.the task feature is helpful and certaintly very clear and not complicated

Cons:

nothing remarkable to mention.

Marcelo
CEO in Israel
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Best CRM

5.0 2 weeks ago New

Comments: I've been using it for two years and renewed my license.

Pros:

The interaction with LinkedIn is something disruptive.

Cons:

I have no complaints. It helps me a lot.

Patrick
owner in US
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product

5.0 last month New

Pros:

Ease of use and immediate customer support

Cons:

it takes a little bit of fine tuning to get the sales funnel up and running, had some challenges

Sreejan
Associate in India
Financial Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

The solution I was looking for!

5.0 3 years ago

Comments: Overall it has been very helpful and the ease of use is superb!

Pros:

The ease of organizing contacts, adding tags to classify them and have multiple folders for different events! This is exactly what I was looking for !! The ease of integration with GMAIL is an added advantage.

Cons:

I was not able to make sub-folders in NetHunt. I would like to get that functionality to make things even better.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Nethunt

4.0 11 months ago

Comments: Very positive

Pros:

Gmail intergration ease of use, prompt service

Cons:

Reports can be made more accessible and also the integration with gmail mobile app can be improved

Crystal
Founder in Singapore
Human Resources, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Mind Blowing Workflow Process Management

5.0 3 years ago

Comments: mindblowing! It is just so easy to use and the user experience - CLEVER. With NETHUNT, you literally dont have to worry about building your own software to manage work processes. Saves you time as a product owner. Save your team - UXUI designers and developers from building something for own use. You not only save money but time. Literally, just set it up within 1-2 days depending on how OCD you are.There you go! Your team can now function without having to go through from google sheets to google docs to finding things all over the place. PLUS it has the function of project management!

Pros:

The ease of use and how it is beautifully integrated with gmail. The ease of having everything on something you check on a daily basis. I like how every folder you setup is like your database. Everything is linked up. More importantly, every email is now link to every folder you want it to be. It is easy to track projects and to assign project managers on it. The user interface is easy to use, clever. If all companies adopt this, work would be alot more fun and organised! It is cleverly integrated with Zapier (which i am in the midst of setting it up and figuring our workflow)

Cons:

I wish we could have the notification functions such as when someone submits and invoice to us, we would be able to set notification for payment. Or automating contracts/documents to clients and vendors without having to link through zapier.

Ovidiu
Freelancer in Romania
Internet, Self Employed
Used the Software for: 1-5 months
Reviewer Source

The solution I've been looking for

5.0 5 years ago

Pros:

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one. Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread! There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt. I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs. I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Cons:

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking. This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Lindsay
Office Manager in US
Museums & Institutions, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

NetHunt has greatly improved my team's efficiency and workflow!

5.0 4 months ago

Comments: I have been using NetHunt for less than 6 months, but my overall experience has been great and using it has made a vast improvement to my workflow.

Pros:

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

Cons:

As of no, I have no complaints or issues with NetHunt.

Chris
President in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Great CRM For Gmail!

5.0 3 years ago

Pros:

The ability to work directly in Gmail is the biggest pro. Also having visual labels up front to guide you through where a deal is, what the deal is or what task is needed, is a definite pro.

Cons:

Not too many cons. While I'd like to see some more features added, it's working just fine now.

Scott M.
District Commissioner in United Arab Emirates
Verified LinkedIn User
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

I love this product!

5.0 4 years ago

Comments: Customer Support is arguably the best feature of this product. If you have a question that is only vaguely related to NetHunt, like how to use integration in a new way, they will work with you to make that happen and fulfill your need.

Pros:

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Cons:

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Nishant
Web developer in India
Business Supplies & Equipment, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Effective Leads management giving enough time to focus more on the growth of business

4.0 12 months ago

Pros:

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Cons:

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

Chelsea
Senior Program Manager and Education Coordinator in US
Education Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Make your life easier with NetHunt

5.0 4 months ago

Comments: It's honestly been great. Customer service and product help is always available.

Pros:

NetHunt helps me to work more efficiently.

Cons:

Sometimes the updates throw me and my team members for a "loop" and we have to figure out how to update accordingly. I think that the interface could be more user friendly and I think a project management component would be useful to support diverse client needs.

Jared
Insurance Agent in Singapore
Insurance, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best email organiser in Gmail

4.0 4 months ago

Comments: Great! Have been using it to organise my gmail for many years.

Pros:

Love that it is built on Gmail. So can perform all tasks easily within Gmail. Makes checking data and managing tasks easier.

Cons:

Sometimes it is quite buggy and slows down gmail.

George
CEO in Ireland
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

CRM and ATS in one package

5.0 2 years ago

Comments: NetHunt not only a simple and intuitive CRM it also allowed us to dump standalone ATS and configure it according to our own workflow.

Pros:

Flexible and versatile tool easily adapted to our needs.

Cons:

Auto-create function sometimes attach wrong record to email thread.

Yanina
Yanina
Sales Assistant, CRM Manager in Ukraine
Verified LinkedIn User
Outsourcing/Offshoring, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

A perfect system for sales

5.0 5 years ago

Comments: User-friendly interface, good support team.

Pros:

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Cons:

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Aurimas
Aurimas
Founder / Managing Partner in Lithuania
Verified LinkedIn User
Commercial Real Estate
Used the Software for: 6-12 months
Reviewer Source

Great tool for our startup business. Best value for money we could find.

5.0 5 years ago

Comments: We have started following our sales flow that helps a lot with increased sales.
We started storing all our sales material in one place.
Makes communication between two offices much more efficient.

Pros:

Being at the same gmail page gives a lot of productivity. Mass mailing works great. Lots of effort from the team to solve issues, to develop their product, listed to our needs.

Cons:

The app on mobile devices could be improved. As Nethunt does not limit nor charge for records, we have uploaded nearly 100.000 of records. And that makes our search a bit slow sometimes.

Thomas
Thomas
Senior Business Advisor in Sweden
Verified LinkedIn User
, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice Gmail and Google G-Suite integration, great flexibility and easy to use.

5.0 5 years ago

Comments: An efficient, powerful and easy to use CRM solution that integrates with my needs and cost efficent.

Pros:

The flexibiility allows you to adapt folders and workflows to your needs. Built-in support for team collaboration. I also very much like the mass mailing options where you can easily email potential new customers and track the results. Nethunt features including the mobile app (at a super competitive price) together with Gmail and Contacts with tagging create an easy to use, efficient and powerful combination that is hard to beat.

Cons:

This is not a standalone CRM system with a lot of large enterprise features so do not expect that. The software has support for integration with Zapier. This is still in a closed beta release so you have to contact Nethunt for your integration needs.

Millie
Head of Sales in UK
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly, clear and easy to read information

4.0 5 years ago

Comments: multiple users all on the same platform, easy to see data and also good for pulling information into spreadsheets.

Pros:

clear and easy data which is easy to read. Pulling reports as well is simple and useful. The new Timeline is great too.

Cons:

That I can't have a client profile before creating a file for the trip itself. It would be much easier if we can collate the information maybe next to "files" and "call log".