About Prisync

The pricing software that helps you listen to your competition, optimize prices and maximize revenue from a single dashboard, easily.

Learn more about Prisync

Pros:

So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling.

Cons:

Quite limited features unless you get an expensive plan.

Prisync ratings

Average score

Ease of Use
4.7
Customer Service
4.9
Features
4.5
Value for Money
4.7

Likelihood to recommend

9.1/10

Prisync has an overall rating of 4.8 out 5 stars based on 126 user reviews on Capterra.

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Filter reviews (126)

Avraham
Avraham
Digital marketing Manager in Israel
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A must have app for E-comm

5.0 3 years ago

Comments: They help me start earning money in E-comm, with great service and a very easy to understand and use app. I tried for a brief time another solution like Prisync (in the free period I tried another app in parallel) and Prisync was better at the interface and customer service and solution (Smart Match).

Pros:

TL;DR After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit. And for the long version - We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for). Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc. We did and still no success. In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented. So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling! What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.

Cons:

Didn't found one yet but I started using the API only resently. As of now things work great from our side

Alessandro
Project Manager in Italy
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Competitor Price Tracking Software

5.0 last year

Pros:

It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends

Cons:

Sometimes troubleshooting takes a long time for the support team

Alternatives Considered: Price2Spy

Reasons for Switching to Prisync: The limit is on the products and not on the number of links put under control and the price is significantly lower

Michael
Administrator in UK
Sporting Goods, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Effective Software. Effortless to use and insightful.

5.0 2 weeks ago New

Pros:

Integration of the product was trouble-free.

Cons:

The Dashboard is insightful. However. extra customisations to what information can be displayed would be a potential improvement.

Roberto
oprichter in Netherlands
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Doen;'t work and NO help to resolve anything

1.0 last year

Comments: These guys work from Turkey and do not give anything for you company

Pros:

Overview price and competitors ................

Cons:

Repricing and brand match and rules do not work

Nicola
Executive Assistant in Spain
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Useful

5.0 3 weeks ago New

Pros:

Have found to be a useful product with good responsive support

Cons:

At the moment I do not have any complaints about the software

Jeffrey
Director of Business and Development in US
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Competitor Pricing Software available!

5.0 12 months ago

Comments: Amazing from the very first time I logged onto their site to look into the software. [SENSITIVE CONTENT] has been integral in getting our company set up and running with Prisync. She has made time available for questions or additional support everytime we have reached out to her.

Pros:

Dynamic Pricing and Daily reports automatically generated.

Cons:

Initial setup does take some time and man power if done at the organizational level instead of having Prisync manually scrape(Manual Scrape does deliver incredible results).

Alternatives Considered: FreeMind, WiserNotify, Avidemux and Price Optimization

Reasons for Switching to Prisync: Top tier customer service and a well priced product.

Caio
Corporate Sales Executive in Canada
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Delivers good MAP Monitoring

5.0 8 months ago

Comments: Great experience, especially the customer support, which is always there to help and do what they can to serve you.

Pros:

The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time.

Cons:

The MAP Monitoring has been surprising me, but still, there are maybe some accomplishments to deliver, such as a better report specific for MAP Monitoring. Today I still have to export the data and upload it to my own excel sheet, where I can manage the data the way I can see who is violating our prices and who is not, in a way that combines all competitors' violator listings together.

Alternatives Considered: Price2Spy and Helium 10

Reasons for Switching to Prisync: The better approach and software development to MAP Monitoring.

gokhan
gokhan
Account Manager in Turkey
Verified LinkedIn User
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use and Great Communication With Low Prices

5.0 5 years ago

Comments: As a main distributor of GoPro and DJI, we use Prisync for checking the price levels on the market.
The most important thing is being able to check the price history of our retailers as a report.
It is really good to know that the team is ready in any problem or need of help.

Pros:

being able to reach price history . Interface is really simple and easy to use. The communication of the team reaaly fast and qualified. They lead you how to benefit from the system more.

Cons:

Change of URLs should be controlled manually

Juan Carlos
Juan Carlos
CEO and Founder in Colombia
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great and affordable product

5.0 5 years ago

Comments: Better cusomer insights.

Pros:

Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.

Cons:

Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Katy
Katy
Buyer in UK
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Trusted competitor price tracker

5.0 4 years ago

Comments: We are able to keep on top of and be aware of our price positioning within the market and adjust accordingly so that we are always better priced or in line. This saves time scrawling the internet manually and means that we can just log in to one portal and see a summary of our price positioning at any given time.

Pros:

It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.

Cons:

Unable to remove out of stock products at the moment without doing it manually.

Vinh
Product Procurement/Coordinator in Australia
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Prisync Review

4.0 4 years ago

Comments: The support team is knowlegable and helpful.
The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera)
Thank you

Pros:

The app is very easy to use the can be overview quite easily

Cons:

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good. - No report to tell me which links are broken or not returning result - Still occasionally give me wrong prices. Though once report, it get fix quickly - I often get issue where i can't change the name of a product.

Onur
CEO in Turkey
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A look beyond the horizon

5.0 7 years ago

Comments: We are an online tyre expert, competing in a market that has very similar characteristics to a commodity market. We have been using Prisync since August 2014 to monitor market prices, which have enabled us to come up with a dynamic pricing model, where we always match the price level of our competitors. Using Prisync feels like working with a sales team of 5. It is a very efficient solution if you have market oriented pricing strategy.

Pros:

Great team, very responsive, focused on customer success

Cons:

Product matching can always be improved a bit more.

Erika
Web Marketing Manager in Italy
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent pricing tool

5.0 4 years ago

Comments: It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a really fast way.

Pros:

Prisync is really easy to use. Moreover, customer service is very fast and nice. You can get competitors prices in a few hours and be told with a daily report of any changes.

Cons:

You need any single url of your competitors products.

Andrew
V.P. Purchasing in Guyana
Food & Beverages
Used the Software for: 6-12 months
Reviewer Source

Very positive experience, VERY useful too, pays for itself if you use it enough, Amazing team

5.0 6 years ago

Comments: Already submitted review.

Pros:

-Easy to use -Excellent Team -Pays for itself -Very Powerful *Track pricing and STOCK on multiple sites for multiple SKUs at a high value affordable cost. *Track your competitors, see what they are out of, see if they change prices. *Track your wholesalers, see if they are out of stock, see if they are selling below MAP.

Cons:

These are more cautious than Cons: The price is good IF you have time to use it. If you have inactive periods due to any reason, it's more sensitive than for other types of apps (not competing apps, just other types). Also, you'll want to take some time to get your data-import ready BEFORE you start using the software in earnest (so during the trial). Get someone to help you make the import and get it right, so you don't waste valuable time.

Suzie
Marketing Administration Assistant in UK
Used the Software for: 1+ year
Reviewer Source

I use Prisync daily and find it very helpful and easy to navigate.

5.0 6 years ago

Comments: Very useful in my day to day job. Excellent customer support!

Pros:

The interface is very user friendly and straight forward.

Cons:

Issues with links not working, so have to manually check and report links, which is time consuming.

A
Owner in Netherlands
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect service + ease of use

4.0 5 years ago

Comments: Good price quality.

Pros:

The software is easy to use and when help is needed One mail or chat is enough. New functions are constantly being added.

Cons:

Sometimes a link does not work while the item is just in stock

Sophie
Website Administrator in UK
Used the Software for: 1-5 months
Reviewer Source

As a company we have been using Prisync for a total of 4 months and i love how easy it is to use!

5.0 5 years ago

Pros:

The best thing about Prisync's software is how quick it is to use, i am able to simply export a spreadsheet with my preferred brands or products and i can quickly see/use the spreadsheet to see which products we can increase or decrease in priced to match our company competitors.

Cons:

Unfortunately, the only downsides to Prisync is that the filter categories are not that accurate. For example, to filter your products into 'I'm Cheapest' filters the products that are already matching competitor prices. Which means you do need to filter through the products to actually work out which ones we are cheapest on throughout our competitors instead of it just showing which ones we are actually cheapest on.

Ertan
Category Manager in Turkey
Used the Software for: 2+ years
Reviewer Source

What a great tool that helps keeping yourself updated about competitive price !

5.0 5 years ago

Pros:

Prisync has a great user friendly interface and it helps that analyse all what you need quickly. You also get real time notifications so it provides to take needed actions rapidly.

Cons:

I am sure that they try to develop for better product matching system automatically, instead of manual product matching. I believe it helps to us to save time.

ruben
mr in UK
Business Supplies & Equipment, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Excellent

5.0 3 years ago

Pros:

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand. All in all, great tool, great team, great company and great experience.

Cons:

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

Jason
Director in New Zealand
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent

5.0 5 years ago

Comments: Time saving and increase in sales

Pros:

Hi high recommend this app to save you time and money for competitor analysis, do what can take hours in minutes

Cons:

Everything works well and the team are very helpful on the setup and quick with there responses. Highly recommend.

Vlad
Owner in Romania
Used the Software for: 1+ year
Reviewer Source

It's a good tool for pricing monitoring with a preatty good balance between costs and functionality.

4.0 6 years ago

Pros:

I can track the competitors price. I like the price index and the fact that you can export reports.

Cons:

The app dosen't substract always the correct price. Sometime it shows that the link is broken even if is not. I would be useful to have a report with broken links and export this report. It also be useful to be available a master export with all the links of the comeptitors, products, SKU, category, etc.

Monica
marketing specialist in Romania
Consumer Electronics, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient and easy to use competitor price tracking

5.0 4 years ago

Comments: Great

Pros:

It is extremely intuitive to use and very efficient. We only tested the professional version that was extremely helpful to keep an eye on prices but we will upgrade to the premium version as we need it for more than 100 products and also are looking forward to test the market place feature. We will also benefit from the API integration feature.

Cons:

Cannot think of one. The only downside I see is that the basic version does not have the API integration feature.

Katrina
Executive Director in Ireland
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Convenient tool

4.0 3 years ago

Pros:

This product makes the control of the prices much easier and the customer service is on really good level.

Cons:

The price monitoring of some websites goes down frequently. Though it does get solved it means the monitoring is inaccurate. Quite limited features unless you get an expensive plan.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best

5.0 5 years ago

Pros:

Support and value for money is very good

Cons:

No auto recognition of competities products

Paul
Overseeing prices in Romania
Used the Software for: 1-5 months
Reviewer Source

Very usefull, it helped with the organizing of price related information about our competitors.

5.0 5 years ago

Pros:

It's easy to use and it has intuitive functions. It didn't take us long to upload about 800 products either automaticaly using the Batch Import button or one by one. If we had a problem they were very quick to respond, they are allways very helpful.

Cons:

Well, some of the urls don't allways turn up a result so you have to check it again and report it. But I guess this is from the way some websites protect themselves from price grabbing.