SAP S/4HANA Cloud Reviews

4.3 (307) Write a Review!

About SAP S/4HANA Cloud

Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning.

Learn more about SAP S/4HANA Cloud

Pros:

You can find a lot of information in the web and that it makes it easy to learn the basics.

Cons:

It can house many reports, which are customizable, but they hardly ever work. There are a lot of ways to get at the same data, and the different ways disagree with each other.

SAP S/4HANA Cloud ratings

Average score

Ease of Use
3.8
Customer Service
4.1
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/10

SAP S/4HANA Cloud has an overall rating of 4.3 out 5 stars based on 307 user reviews on Capterra.

Have you used SAP S/4HANA Cloud before?

Share your experiences with other software buyers.

Filter reviews (307)

Shovon
Shovon
Business Analyst in Bangladesh
Verified LinkedIn User
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A CRM for Big Company with great integration functionality

5.0 7 months ago

Comments: Good to have for a big company to manage the business and control all the layers

Pros:

Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes.

Cons:

Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain.

Balaji
Data Analyst LEad in US
Chemicals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

sap s/4 hana review

4.0 10 months ago

Comments: Overall, this tool is definitely needed for companies to migrate from SAP ECC. My experience with the tool has been good. The business users too feel that most of the processes are already available in the Business Content of SAP

Pros:

This is something enterprises definitely need to move if they are running on SAP. The best part of S/4 HANA is its processing time and intelligence. The speed at which the processing is done is amazing

Cons:

Like other SAP products, this tool is expensive and the consulting or resources for the implementation are very expensive.

Dominique
Dominique
supply store manager in Cameroon
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

sap s/4hana all in one Data management software

5.0 3 weeks ago New

Comments: My experience with the software was very excited. I went through a training session by an old trained employee, my responsibility vas ti release Items in the system, and transfer it to the operational level (production or asset care of infrastructures). Easy to handle after a minimum training session

Pros:

Handle high performance and acuite applications in the business. Access Data in the business, manage them to garantie it quality at all levels in the entreprise. Cost reduction by giving treated and proven information needed by it user to manage th Manage the. Cloud base management software available Anny Time

Cons:

Customization require an acuite knowledge of the software and the business being setting.Highly secured and sensible to be handled by non-trained person.

MIKE
MAINTENANCE PLANNER/SCHEDULER in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

SAP EXPERIENCE

1.0 4 years ago

Comments: HAS EVERY FUNCTION YOU COULD WANT TO MANAGE THE MAINTENANCE DEPARTMENT IN A MANUFACTURING FACILITY. THE PROBLEM IS IT IS NOT USER FRIENDLY AND YOU HAVE TO GO THROUGH SO MANY MODULES TO ACCOMPLISH SIMPLE TASKS

Pros:

IT CAN DO JUST ABOUT ANYTHING YOU WANT TO DO FOR MAINTENANCE PLANNING/SCHEDULING AND REPAIRS INCLUDING PARTS

Cons:

YOU HAVE TO GO THROUGH WAY TO MANY LOOPS TO COMPLETE TASKS. NOT USER FRIENDLY. YOU CAN MANAGE THE PARTS FOR EQUIPMENT REPAIRS OR PM'S BUT THERE ARE SO MANY SCREENS YOU HAVE TO GO THROUGH TO ACCOMPLISH THIS.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Daily user feedback

5.0 2 months ago New

Comments: Overall, I have found SAP S/4HANA Cloud to be a powerful and reliable ERP system that has helped improve the efficiency and effectiveness of our business operations.

Pros:

As a user of SAP S/4HANA Cloud, one of the main benefits I have experienced is the real-time data processing capability. This has allowed me to make faster and more informed decisions for my organization.Additionally, the cloud-based deployment of the system has made it more accessible and easier to use for my team. It also allows for easy scalability, as we can add or remove users as needed without having to worry about managing on-premise infrastructure.Another positive is that it is an integrated system allowing all the business process to run on a single platform, which in turn helps to improve data accuracy and consistency.It also offers a user-friendly interface and advanced analytics capabilities, which make it easy to access and analyze data.

Cons:

The implementation and customization of the system can be complex and time-consuming, which may require a significant investment in terms of resources and expertise.The system can be expensive, especially for smaller organizations.The system is a relatively new product so not all third party integrations are available yet.Somethings are not customizable as per the requirement of the business.There may be limitations in terms of customization and flexibility, compared to on-premise ERP systems.Users may require specialized training to fully utilize all of the system's features and functionality.

Jalacia
Inventory in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Top application to use.

4.0 4 weeks ago New

Pros:

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons:

What I least like about this software is the sign in page .

Sanket
SAP MM Consultant / Supply Chain Specialist / Freelance Writer in India
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

SAP S4 HANA Giant ERP Player

5.0 last month New

Pros:

1. It is a real time tracking software for every business process.2. It is very convenient to use once you understand flow of business processes.3. You can manage every process of your business with SAP Standard funtion processes.4. You can customize this software as much as you want. 5. SAP has a vast area of implementation. It is used in almost all types of industries to manage their business processes.

Cons:

1. It is very expensive.2. It can be implemented only by big giant companies who can afford it. 3. Complexity level is high if you are new to the software. 4. Time needed for implementation is massive.5. You will be need to learn and practice if you want to handle SAP Software.

Dhaval
SAP FICO Consultant in India
Accounting, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SAP HANA Review for Business perspective

4.0 last month New

Pros:

Basically this is Enterprise resource planning. It helps business to integrate all the things and make things easy and understandable. More importantly it works proactively and functionality are awesome and helpful for the users

Cons:

We can say this bit expensive for some buisness. It includes very much data so sometimes it becomes hard to find data

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SAP S4 HANA Most Effective Tool for Pharmaceutical industry

5.0 2 months ago New

Comments: Overall experience for SAP S4 HANA is great , it's very easy and understandable to beginners too.

Pros:

Manages overall compliance and tracking of goods in Pharmaceutical industry with it's various valuable sections.

Cons:

Sometimes it becomes very slow & hangs while working , which become bit difficult to work efficiently.

Naleen
Analyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great HR Insight Tool

5.0 last month New

Pros:

Great insight tool which gives every minute detail of an employee/contractor.

Cons:

Interface needs to be improved as it lags the competition.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

SAP's platform for the future

4.0 5 years ago

Comments: Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company.

Pros:

Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025. SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components. From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised.

Cons:

Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ANALYTICS AND ERPS - WHAT BUSINESSES NEEDED

5.0 4 years ago

Comments: It is very reliable, fast and efficient. It has enabled many companies to streamline processes and access a myriad of information related to their companies in real time

Pros:

1. The data processing speeds are greatly improved on the HANA platform. This is due to the in-memory technology incorporated into the system. 2. Very easy to set up and integration with SAP is almost flawless. This is especially true with cloud. 3. The user interface is not only eye catching, it also incorporates analytics which enable the users to create interactive dashboards, graphs and widgets. 4. Since it is a database in itself, which supports data to be stored in columns (as opposed to the previously used MS SQL, which stores in rows), it allows for faster data processing, analytics and more efficient storage of data. 5. It allows a company to monitor key KPIs. 6. In terms of security, it is very efficient. It relies on encryption, patching and best practices when it comes to security. It is also linux-based which provides a very secure platform

Cons:

1. The hardware and software specifications required to run HANA may be unavailable to some businesses hence if a company wants to use it, the would have to acquire them. 2. The dashboards and some of the analytical features are unavailable on mobile. 3. While customizing and writing stored procedures, one must be very careful as the application is linux-based hence it is case sensitive.

Bhagya
Senior Manager in India
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP S/4 - Brilliant ERP

5.0 2 years ago

Comments: My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros:

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons:

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

Robel
Robel
Junior Accountant in Canada
Verified LinkedIn User
Environmental Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Review

4.0 5 years ago

Comments: - Overall SAP is very efficient, reliable, and user-friendly

Pros:

Easy to use and understand, like the save query as it saves me alot of time in repetitive searches I have to do Reports such as: accounts payable open items, cash reconciliation, cash - open items, payment monitor, and supplier account information are easily generated and always accurate

Cons:

-When entering invoices with many lines in SAP, calculated tax amounts for each line sometimes changes as I add more lines in the invoice. Software sometimes has trouble calculating correct tax and gross amounts for invoices when multiple lines, cost centres, GL accounts, tax codes are entered -As I enter invoice items while entering an invoice in SAP in the view all screen, I'm unable to enter a credit memo line item. To do this I'd have to go back into basic view, enter the credit memo, then go back into view all.

Ben
Credit Analyst in US
Verified LinkedIn User
Farming, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SAP Review

5.0 4 years ago

Comments: I use SAP daily. Currently, it allows me to lookup customer balances and extend credit limits. I have also used to it post financial entries and reconcile account balances. It's very versatile and allows me to do a range of activities to get my job done quickly and efficiently.

Pros:

I really enjoy using SAP. I use it daily first in my accounting role and now in credit. It is very practical and easy to use once you know how to use it. It has extreme versatility and functionality. I would never want to use another finance software after using SAP!

Cons:

I think it could be a bit more aesthetically pleasing; that being said its all about functionality.

Ilia
Ilia
Business Development Manager in Australia
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

I used this as a CRM

4.0 2 years ago

Comments: The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun.

Pros:

Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.

Cons:

The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense.

Jose Alejandro
Jose Alejandro
Consultor SAP Basis Netweaver in Guatemala
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

SAP ERP is still worlds leader

5.0 4 years ago

Pros:

I've been working with SAP ERP for last 5 years, and its a very complete suite for ERP tasks, it had made easier our job, many processes have even been speed-up and upgraded lately, they are faster than before, and its an software very much customizable, and has an good support from all modules Finance, Sales.

Cons:

Sometimes vendors give you high hopes on this software, and sometimes it has it limits, so i've seen some users that think this was going to be an ultra speed erp, and it is not.

Verified Reviewer
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

How to manage all your company account information in the same place

5.0 4 years ago

Comments: In general, is a so important app in my daily work, without sap we can do anything, and you can do everything there, is your company magane a lot amount data, is so important

Pros:

I use everyday SAP in my work. We run a lots process there. Is a powerfull software and you can adapatable it to your company needs, to make invoices, to run revenue process, to keep balances tracking

Cons:

Sometimes when a lot process are running at the same time, the app just turn to slow. But I think is because our PCs are quite old.

Ravikumar
Ravikumar
Sap Basis Consultant in India
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Its a tremendous user performance optimization

5.0 4 years ago

Comments: Its almost 3 to 3.5 years experience of this software it was tremendous experience of this software it will get good user performance and business productivity and also its customer satisfied the overall performance

Pros:

Its a column based and row based which is faster user data access , auto compressing the data and also parallel processing

Cons:

Its time taking if we are not giving the software required hardware like memory, CPU, Disk space etc.. and also the will suggest the certified hardware partner.

Verified Reviewer
Verified LinkedIn User
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Not for everyone, but if it fits your needs it is great.

5.0 last year

Comments: Good, beware of costs cause it is expensive.

Pros:

It can do everything! It can be molded to do exactly what you need, it is safe and robust to handle the biggest of business

Cons:

Quote and budget wisely! Changes will soon stack up and you will be making constant implementations to make it do what you want to do, it does everything out of the box, but probable not the way you want/need it to.

Daniel
Daniel
Consultor Jr in Venezuela
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

SAP and their products they are just the Top of ERP's

5.0 5 years ago

Comments: You Guys just wont regret it only ur development environment its set and running

Pros:

I have been working with SAP hana for about 6 months, I have tried and used the tool and it seems to me that it is an extremely complex and complete tool. The trasactions of hundreds and even thousands of concurrent users and the speed and versatility with which HANA develops seems to me amazing. Although not being open source, its variety of customization in terms of interface and modules to be implemented is very good. The Cloud is the future of storage and databases without doubts and Hana provides an excellent service with local storage provides a greater sense of security of our data.

Cons:

Despite the tools and software that SAP provides for the migration of other environments to HANA, I had some problems presented at the time of migration of my platform. Once this has been solved, everything went perfectly. As the system is very complex, companies without certified personnel specifically in HANA can take years to use the software to the maximum due to the learning curve

Luke
Electrical Engineer in US
Verified LinkedIn User
Medical Devices, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

1980's Interface, Poor Funcationality

1.0 4 years ago

Comments: SAP is not a very good ERP suite, there are many other options that perform far better and cost much less.

Pros:

- Can manage enterprise through software - Can help to get manufacturing housed under one suite

Cons:

- Not at all user friendly - Sluggish performance - Outdated interface - Does not interface with other SAP programs very well - Requires significant quantity of staff to keep it running with basic functions

Verified Reviewer
Verified LinkedIn User
Human Resources, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

‘It’s a total package – hard to beat’

5.0 4 years ago

Comments: It’s a system hard to replace by competitors. I haven’t found a user who is not satisfied with SAP.

Pros:

SAP Business By Design is a well thought out ERP solution designed with the expertise gained in this field for over a decade.SAP have integrated CRM, accounting, project management, SCM, supplier relationship management, HR, executive management dashboards, and compliance in one single package and is offered as a SaaS. While SAP manages upgrading, hosting and maintenance, the system itself is scalable relatively to expansion of the business. Its super updating process allows users to manage accounts for multiple currencies in different stations. One of the outstanding features is the self learning material found in the system which helps to get the full potential of this complex all in one system.

Cons:

As an advanced ERP and cost wise, this is more suitable for medium and beyond organizations.

Tadeo
Tadeo
Purchases - Machinery & Spare Parts in Venezuela
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

International Purchases

5.0 4 years ago

Comments: Is a system with which I work every day bought all kinds of spare parts and equipment for the different polar lienas

Pros:

The ease that I have to put order, charge prices, search purchase history, review supplier data, among others

Cons:

The difficult thing that it is done to the suppliers to be able to fill the Request of offer and be able to associate it with its number of parts.

Nicholas
High temp in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sap cloud erp

5.0 2 years ago

Comments: My overall experience with SAP has been a good one I would highly make him rent this software for any company to use.

Pros:

It's easy to use easy to teach someone to use it's multifunctional we use it on a daily basis in our company.

Cons:

I currently don't have any complaints about SAP at the moment if I do I'll let you know on my next review on the product.