BrightHR Reviews

"Feedback"

Comments: Really simple and straight forward. I am satisfied with the level of training received today.

Pros: The employee section is really useful as well as uploading documents.

Cons: I need to use it a little bit to notice some cons.

"Excellent product and customer service"

Comments: No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Pros: Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Cons: Some areas needed a bit more explanation and guidance on how best to use

"Keeps all your HR info in one place"

Pros: I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Cons: This nothing I don't like about this software!

"Very good, Saves alot of paperwork and it is all together."

Pros: I can keep track of everything in 1 place, Its is so easy to use.

Cons: Nothing, It is so easy to use, It is a perfect tool for a small company like ours.

"excellent costomer service"

Comments: we have only just started using the system but it is already showing benefits in logging absences and storing documents.

Pros: has every thing we would need. I especially like the folders to save sensitive documents. it will help keep everything in an easy to find and access place.

Cons: the set up of employees is time consuming but obviously I understand why this is.

"New User"

Comments: Had considered alternative products but Bright HR was highly recommeded by an associate organisation. The experience thus far has been exceptional from the initial contact up to where we are now.

Pros: Ease of use, but more importantly the level of professionalism which which the product has been offered, implemented and supported.

Cons: Nothing to dislike as yet - will keep you informed

"[SENSITIVE CONTENT HIDDEN] was a great help"

Pros: I am really enjoying using BrightHR so far. I had an induction call with [SENSITIVE CONTENT HIDDEN] and was really impressed with her knowledge and patience!! Thank you :)

Cons: Cons: What did you like least about this software?

"User Friendly"

Comments: quick and easy to set up, really helpful support and account management

Pros: a straightforward system and simple to use

Cons: we've not gone live yet so the proof will be in the pudding!

"Move from HR Online"

Comments: We have requested to cancel our contract and go back to HR online which we felt was a much better platform for our needs.

Pros: Nothing.
There is nothig that me or any of my 75 employees like about this app

Cons: Everything - there is much less functionalitiy than we had with HR Online and this is supposed to be an 'upgrade'
• User interface is complicated and too many clicks needed.
• TOIL must be logged by Managers and not employees.
• Approval notifications can only be ‘all’ or ‘no one’.
• The notes section is not as detailed & does not retain historical information.
• The Managers cant see the notes.
• The salary section does not retain historical information.
• The roster is time-consuming and cumbersome.
• The reports are not as concise as they were and we have less options.
• Leave requests do not seem to take account of the weekends or public holidays as they did on HR Online.
• The app is not downloadable on ALL android phones.

"Great Support"

Comments: If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

Pros: its very easy to use, and the dashboard helps you navigate through the platform

Cons: All the features are easy to use and keeps all holidays etc all in one place

"Abertay Housing Association"

Comments: It is a little too early to say but I am hoping that the reporting system will be most useful. The rota system will also assist with one of our Managers who has to juggle staff members with locations.

Pros: Ease of use for staff, mobile app is so helpful and the ease with which information can be updated.

Cons: There are features which I had with HR Online which don't appear on Bright HR which were extremely useful. I understand that they are being considered moving forward and therefore if they are introduced the system will be second to none.

"Modern, user-friendly HR management software"

Comments: As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Pros: Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team.
All functions can also be carried out using the mobile app which works without problems.

Cons: No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).

"Great support"

Pros: It's HR all in one place - great for employees, rota and payrol

Cons: If you don't wish to subscribe any longer your a bit lost with all your data.

"Very Easy to Use"

Comments: Very smooth. From start to finish it was very easy to use, with great assistance!

Pros: It is very easy to use, I was able to set it up with ease. Any questions that I had and was unable to find answers to my account manager was very helpful and had answers for all my queries.

Cons: There are a few things which would be great to be included, for example blocking certain periods of holiday out (ie our peak trading times).

"Welcome call"

Pros: Customer support was very friendly and talked me through everything I needed to know. Use of the site is really easy and accessible which is what I need for my teams.

Cons: Too early to tell so far, but I really cannot see any cons to the software. It’s quick and simple and allows me to focus on what I need to do.

"Bright HR"

Comments: Bright HR has brought a whole new professional image to our company and as we have grown this is exactly what we needed.

Pros: So easy for my members of staff to book their holidays and see all of their HR files in one place.

Cons: no real cons as is 100 times better then our previous system.

"Really easy to use system"

Pros: Everything is so intuitive and easy to navigate around. I love the idea of moving to a paperless system for my employees. Customer support is excellent - very helpful and approachable.

Cons: I can't think of anything that I dislike.

"It is fine but limited"

Pros: It is cloud based and has a mobile app

Cons: Your receipts don't have your VAT number on - how hard can it be?
I want to be able to export all data so that I can see what fields are missing for which employees

"BRIGHT HR"

Comments: SIMPLIFIES OUR HR SYSTEM.

Pros: EASY TO USE, AND VERY EFFECTIVE TO OUR ORGANISATION.

Cons: CAN'T UPLOAD SHIFTS ON IT FOR STAFF TO BOOK.

"Nev's News & Booze"

Comments: Very good

Pros: Straight forward once explained!
Great to have software to help my business to run smoothly.

Cons: I don't really use any software as were only a small business I'm hoping it will help me run my business run much more efficiently.
The only thing I can say I least liked about the software was the price!

"Onboarding"

Comments: So far it really fits in with us as a company & the ethos of compliance we want to adhere to. It is going to be a great benefit for the company & in particular the employees.

Pros: We've just started using it & it appears very easy to use with clear prompts to follow.

Cons: Its too early to say as we've only started using the software

"HR Bright"

Comments: helpful, keeps me organised

Pros: clear and easy to use
helpful to keep track of individuals holidays

Cons: not being able to edit a shift pattern, would be easier if you could edit instead of having to create a new pattern

"Bright HR"

Comments: Looking forward to using the software soon.

Pros: Really easy to use the software and it seems to be flexible, which is really important in my non-standard business.

Cons: For the annual leave, it would have been good to have an option to allow people to view everyone's annual leave without being able to authorise requests.

"Pleasant"

Pros: Clean, very user friendly, with good features.

Cons: A tool to import data into the system would be much appreciated, also connectivity with Bl!p

"Bright hr"

Comments: very positive

Pros: user friendly. allows me to have a central structure and data base to keep track of annual leave and any other leave

Cons: there was nothing I didn't like about the software