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About AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.

Learn more about AnyDesk

Pros:

The software uses barely any space and runs super smooth in any device. The user interface is clean and simple which is suitable even for beginners.

Cons:

Whenever you have a weak internet connection it takes longer and it lags a bit.

AnyDesk ratings

Average score

Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.9/ 10

AnyDesk has an overall rating of 4.6 out 5 stars based on 1,740 user reviews on Capterra.

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Filter reviews (1,740)

Raphael
Raphael
Technical Assistant in Portugal
Verified LinkedIn User
Civil Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Remote access with no problem

5.0 3 months ago

Comments: It is an easy to use software where you can access other computers remotely without problems.

Pros:

I find fast and efficient how fast I can connect to a computer in another continent with safety.

Cons:

It happens rarely buy some internet problems, but I think it was my provider and not the software.

Judy Mae
SYSTEM ENGINEER in Philippines
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tool in assisting clients online

5.0 7 months ago

Comments: My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients

Pros:

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Cons:

I'm not being biased on this application but it really is a good thing to have this application.

Tyson
San Miali Electricians in Kenya
Building Materials, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Game-Changer for remote Access and Collaboration!

3.0 last year

Comments: Overall experience with AnyDesk has been fantastic! I appreciate it's speed, performance, and ease of use. It's a reliable tool for remote access and collaboration.

Pros:

I love the speed and performance of AnyDesk. it allows for smooth and seamless remote access, making it a top choice.

Cons:

According to my time of usage AnyDesk I think that they should consider to reduce the pricing.

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk, AnyTime

5.0 8 months ago

Comments: Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money.
Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line.

Pros:

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Cons:

The remote address field is quite hidden

Reynaldo
Network Specialist in Mexico
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool to control remotely from anywhere

5.0 7 months ago

Comments: I've been using from some years to connect external and is working great.

Pros:

Can connect remotely and secure to computers to give support or manage.

Cons:

at the moment everything is working good.

Anton
Owner in Germany
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Remote-Software

4.0 6 months ago

Comments: In principle, it is good software, but because of the breach you have one less customer because of me. I also think the licence is definitely in the higher price segment.

Pros:

Works most of the time pretty good. (about 99%) It is good value for money.

Cons:

The late information about a breach. So i've changed to another remote-tool.

Harmz
Support Engineer in UK
Education Management, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good, but critically flawed.

3.0 5 months ago

Comments: We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.

Pros:

The app is fantastic and super easy to connect remotely to machines

Cons:

The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.

Muhammad Aamer
Muhammad Aamer
Ful Stack Developer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

3.0 last year

Comments: It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

Pros:

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

Cons:

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Mohammad
Mohammad
arma in Jordan
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk review from my experience

3.0 last year

Comments: My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros:

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons:

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

Beatrice
Beatrice
Financial Analyst in US
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Convenient Remote Access Tool

5.0 last year

Comments: AnyDesk is a convenient tool we use with my team for technical support. If anyone is unable to perform a task, they can get help remotely using AnyDesk. It does not require complicated installation or set up, which can confuse a beginner. Once you install and share your unique ID with the person on the other end, the process grants them full control of your computer for technical support.

Pros:

I like how fast AnyDesk connects with another device remotely when you share the access code and have a stable internet connection. It gives someone who is miles away the ability to control your device and guide you on how to perform a task within the shortest time. It has a clean interface and it is easy to use even for beginners.

Cons:

The blinking cursor is sometimes unresponsive. The connection seems to drop suddenly without warning. I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical guidance from a person in a different geographical setting.

Dennis
FACADE DESIGNER in United Arab Emirates
Architecture & Planning, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best deal Anydesk

5.0 8 months ago

Comments: I use it everyday. It makes my work so easy. It's really a good help, especially since I'm working a hustle job.

Pros:

Anydesk let me control at full access my computer at home while working remotely. I can access it anytime and superfast in my laptop and my mobile phone.

Cons:

Avoid reconnection because of slow internet connection.

Sara
Engineer in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Anydesk, anytime, anywhere

5.0 8 months ago

Comments: I use Anydesk at work but also during my free time when I need to remote connect to another computer to give assistance.
Never hangs and requires very little resources, plus it's very easy yo use for everyone and makes my work easier and faster as i can fix many problems without the need to be "on site".

Pros:

Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you the number ID and allow remote access. The interface is simple and easy to understand, with latest connections below and your ID in the top. To connect to a remote machine just fill the white upper blank field and wait for connection. Be sure to have a good quality line on both sides. Once connected you will interact as you were physically in front of the computer, with your keyboard and mouse. Of course you can also transfer files. The free connections last for 60 minutes. A really good program, you should have it on your pc.

Cons:

The field where you have to write the ID number of your peer is a bit hidden

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk: Empowering Seamless Remote Collaboration

5.0 8 months ago

Comments: My experience with AnyDesk has been excellent. Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like limitations in the free version and occasional audio/video quality issues, AnyDesk remains my top choice for remote desktop software.

Pros:

Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments. Intuitive interface simplifies setup and navigation, making it accessible for users of all levels. Cross-platform compatibility facilitates seamless collaboration across diverse devices, enhancing productivity.

Cons:

Free version limitations may hinder access to advanced features like file transfer and session recording. Audio and video quality during sessions may suffer occasional lag or compression artifacts. Dependency on stable internet connection could pose challenges in areas with unreliable connectivity.

Sufiya
Assistant Manager in India
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Flexible and Effective Remote Desktop Option

5.0 7 months ago

Comments: its user-friendly interface and strong security measures.Overall it is good.

Pros:

Anydesk is my go-to app whether I'm using my Android phone, MacBook, or Windows computer. Because of its excellent cross-platform compatibility, I can access my gadgets from anywhere with great convenience.

Cons:

If you're not ready to upgrade, you may want to think about other free options due to the limitations of the free version.

Nizar
Data Steward in Tunisia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

AnyDesk the best remote control software

5.0 12 months ago

Comments: AnyDesk is definetly the best remote control software it has all the features needed for the best virtual assistance experience.

Pros:

Whenever i have an issue using any working tool, all i need to do is reach out to the IT team which directly connects on my device using AnyDesk and becomes able to fix the issue

Cons:

Rarely the remote control connection takes a little bit longer than usual, usually the fix for this issue is to just restart AnyDesk or the computer itself.

Khaled
Khaled
Cluster Duty Manager acting Front Office Manager in United Arab Emirates
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Anywhere access means AnyDesk

5.0 10 months ago

Pros:

I have a report that i must be in the property to access and do , but with any desk it saved me the place and time to do so

Cons:

Time of loading needs a bit of attention which will improve alot

Mohamed
Mohamed
ESTIMATOR in Sri Lanka
Verified LinkedIn User
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GEM OF A SOFTWARE FOR WORK FROM HOME

4.0 12 months ago

Comments: I'M USING THIS SOFTWARE MORE THAN 2 YEARS
WORTH USING IT

Pros:

I CAN ACCESS MY OFFICE PC & SERVER ANYWHERE IN THE WORLD AT ANY TIME

Cons:

WHEN WE USE THE FREE TRIAL FREQUENTLY, IT ASKS TO PURCHASE THE LICENCE

Dan
ICT Support Technician in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A straightforward and remarkable Remote Desktop Software.

5.0 8 months ago

Pros:

I like how AnyDesk ensure fast files transfer.Again,it offers remote support to our clients.It is simple and fast to access and control remote devices with AnyDesk.

Cons:

I'm yet to encounter anything that is challenging with AnyDesk as it suits best my needs.

Juan Pablo
Juan Pablo
CEO in Colombia
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

AnyDesk is the mammoth of remote control software

5.0 last year

Comments: Its a great alternative for remote needed company process, its lightyears ahead in terms of ease of use, compared to other remote support softwares.

Pros:

AnyDesk screen sharing capabilites and ease of use is its best advantage. Great alternative for in house tech support and hardware control departments.

Cons:

AnyDesk’s speed when processing in low bandwith could improve.

Victoria
Victoria
Chief Risk Officer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Remote work with low latency.

5.0 last year

Comments: We use AnyDesk in our remote work deployment, according to our work update protocol we should increase our staff working remotely by 10% this year.AnyDesk allows us to remotely access the devices that make up our network, even when the employee is not present at their workstation.In our company, it has been very useful and efficient, providing us with speed, security and collaboration between the company's staff and those who work remotely.

Pros:

AnyDesk is light and fast, allowing us to connect to remote devices with as little as 16 milliseconds of latency.End-to-end encryption and two-factor authentication allow us to maintain secure connections and keep our information safe from prying eyes.It is available for multiple platforms (I have installed it on Windows, iOS, and Android) and works efficiently.

Cons:

We have not found any negative points regarding this software, it works as expected and allows fast connections.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk Review

5.0 last year

Pros:

It helps us to access the remote desktop and remote support without giving handover the physical remote system.

Cons:

Sometimes while screen sharing the quality of video decreases which is very annoying.

Arunima
Developer in India
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk Review

3.0 6 months ago

Comments: It was worth it and highly recommendable.

Pros:

Its features and functionalities and I am satisfied with it.

Cons:

Screen Sharing functionalities and features.

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Remote desk tool you need for sure

5.0 10 months ago

Pros:

I use Anydesk to build firewall for remote offices and i love its features. Lets talk about security, when you install Anydesk, you have to authorize remote person to access your PC. It was wakeup LAN feature too. It has built in file transfer feature which will help you to trasnfer any files between remote and loca PC also chat facility to talk to your colleagues. Good thing is it uses port 80 and 443 for the client to connect to remote PC which is standard port and hence nothing to worry about firewall rules.

Cons:

Only issue i have found with Anydesk is sometimes unattended access stops working and we may have to restart to make it work.

Alina de Lourdes
DIRECTOR in Ecuador
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

IMMEDIATE SOLUTIONS

5.0 11 months ago

Comments: Very good. It allows me to request internal company problems and solve problems for my clients.

Pros:

The ease of installation and that it is widely used by related companies, which makes work easier

Cons:

So far I don't dislike anything. Any desk has given me solutions, not problems

Angelica
Ads Assessor in Italy
Computer Networking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The best ally ever!

5.0 last year

Comments: Absolutely very positive. It's a software that I continue to use and install continuously on all my PCs and work and non-work devices!

Pros:

I have been using anydesk for at least 5 years and every day I am convinced more and more that this software is very important for my work but also personal uses. I have a job that requires a PC and sometimes I find myself working remotely, away from other colleagues in the office. Several times there are problems on site and, since I can't be there, I use anydesk to check their computers and solve the problem. I also love that it's very intuitive, quick to connect and simple to use. I've never encountered any bugs or slow mouse movement, exactly as if I were using the desktop of the real PC!

Cons:

There are no particular features that I don't like. The only thing i would improve is the generation of the link code