About Box
Box empowers teams to work from anywhere with a single, secure collaboration platform built for the entire content lifecycle.
Easier to use than Dropbox. Better customer service.
If you don't know what "folder" a document is in - or even its exact document name, the search tool can be very difficult, and almost useless.
Filter reviews (5,195)
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Filter reviews (5,195)
Abhik
End-to-end encrypted cloud storage for windows and Mac users
Comments: My experience with Box cloud is good. Anyone can try secure cloud file sharing for free. But it is a bit costly while upgrading.
Pros:
Box cloud supports end-to-end encryption for all uploaded files. That means no one, including Box providers, can look into them. This makes the platform very safe and confidential. All standard cloud file-sharing and synchronisation features work well with the Box cloud.
Cons:
Box cloud is ten times more expensive than other alternatives like google drive. This makes it difficult for average users to afford it, except for the free 10GB service. Box cloud also doesn't have a Linux client. So, Linux users can't use Box cloud.
Maaz
Alternatives Considered:
Review of Box
Comments: All in all, I'm really happy with Box. If you're looking for a secure and user-friendly platform for managing and collaborating on your content, I would definitely recommend it. The cost and limited storage space might not be ideal for everyone, and the setup process can be a bit of a challenge, but in my experience, Box is a great choice for businesses of all sizes.
Pros:
Box is a fantastic platform for businesses that need a cloud-based solution for managing and collaborating on their content. I've been using it for a few months now, and I'm really impressed with what it has to offer. Here's my take on Box:Pros:Easy to use: The interface is intuitive and user-friendly, making it simple for me and my team to store and share files.Great for collaboration: Box has all the collaboration tools we need to work together on projects effectively, like file sharing, commenting, and version history.Secure: Security is a top priority for Box, with features like encryption, two-factor authentication, and access controls, so I feel confident that our business data is safe.Integrates well: Box integrates seamlessly with other tools we use, like Microsoft Office, Slack, and Salesforce, which makes it even easier for us to work with a variety of software solutions.
Cons:
Cons:Cost: It can be a bit pricey compared to other file storage and collaboration platforms, especially if you have a large team.Limited storage: Box's business plan doesn't offer a ton of storage space, which could be an issue if your company has a lot of files to store.
Verified Reviewer
Solid cloud storage
Comments: I have mainly been using Box for document storage and on rare occasions have I used the file-sharing option so my experience with editing documents, collaboration, and the use of apps such as Zoom, Zapier, Airtable, etc. has been very limited so far.
Pros:
The user interface in Box is one of the features I like the most since it mimics the user interface I am used to when working with local files and folders on my computer. You also get many options to interact with files and folders via right-click.
Cons:
Depending on the computer and internet speed it can be a bit slow to work on in a browser. You can sync your Box account with your computer but it will save files and folders on your local hard drive. This will speed things up but you will not have the immediate benefit of features such as editing documents in the cloud.
Mohammad
Alternatives Considered:
A Cost-effective, Robust Cloud Service
Comments: Overall, I'm quite satisfied with the service & I'll keep on using it given how it's plays a crucial role in my productivity.
Pros:
Box simplifies the process of backing up, managing & editing my files on the go from my office or home computer or from my phone. It's fast, reliable & offers a plethora of features that are presented upfront on the software's user interface, rather than being hidden inside layers of sub-menus. I'm a big fan of scheduled backups where after-work hours, Box can simply start backing up specific directories on my PC instead of manually doing the labour of transferring data locally to a slow, external drive. In short, convenience is what Box brings to the table.
Cons:
As of the last mobile update, I'm noticing that the upload rate has dropped a little bit. I have a decent 5G router with a stable & speedy connection, so I don't really think my internet is the culprit here. Desktop & web versions work fine though.
Tünde
A Comprehensive Cloud Storage Solution
Comments: Overall, I have had an excellent experience with Box. It is a great way to store my important documents and files securely and easily. The app allows me to access my files from anywhere and I haven't run into any major issues.
Pros:
Box has been an incredible cloud storage solution for me. It is easy to use, secure and reliable. It allows me to store my important documents and files with ease. I also appreciate the flexibility of being able to access my files from anywhere with the help of their app.
Cons:
One of the biggest drawbacks to Box is its limited storage capacity. While it offers enough space to store a few documents, it is not suitable for storing large amounts of data. Also, its customer support could be improved.
Jacoba
Alternatives Considered:
Buy Box!
Comments: Box has been great. We have not thought about switching since we began using it.
Pros:
The ease of installing and using Box for members of our team who are located across the Country was really beneficial.
Cons:
I want to be able to have multiple people working on a document at one time.
Carlos
Alternatives Considered:
Great Storage location
Comments: Very handy when trying to use on multiple devices
Pros:
Easy to use and great to use on multiple platforms!
Cons:
Needs a little of time to sync properly, but no data lost
Verified Reviewer
The best Cloud Storage Option
Comments: Very satisfied overall.
Pros:
Box is clean, easy to use, and has all of the storage, permissions and sharing features that a small business owner could want. They make it easy to set up new folders, upload files, etc. through the API, as well as to create an upload page for clients.
Cons:
My only complaint with Box is the 3 user minimum for the purposes of the subscription. In order to get the features that I want, I need to pay for 3 users, when I only need one. Still, I find that it's the best option out there.
Verified Reviewer
Reliable and Secure Cloud Storage for Business Needs
Comments: Overall, our experience with Box has been positive. The software is user-friendly and provides a reliable and secure cloud storage solution. We particularly appreciate the backup and recovery features, which have helped us avoid data loss and downtime. The encryption and collaboration tools are also high-quality features that have helped our team work efficiently and securely. We recommend Box for any business looking for a reliable and secure cloud storage solution.Desired Features: We were primarily looking for a cloud storage solution that provided secure data storage, document storage, file sharing, and backup and recovery. These features were critical for our business needs. Additionally, mobile access and access controls/permissions were important for us, as we needed to be able to access and share data on the go and ensure that sensitive data was only accessible to authorized users.Ease of Use: We found Box to be very user-friendly and easy to use. The interface is intuitive and the software is easy to navigate. The drag and drop feature also made it easy to upload and organize files.Integration with Other Apps: Box integrates with a variety of other apps, which was a key factor in our decision to use it. We were able to integrate Box with other tools that we use, such as Microsoft Office and Salesforce, which allowed us to work more efficiently and effectively. The integration with other apps also made it easy to share data between different tools, which was a m
Pros:
Pros: Box provides a reliable and secure cloud storage solution that meets the needs of our telecommunication company. The secure data storage, document storage, and file sharing features are critical for us to keep our data safe and accessible. The mobile access is also a critical feature that allows us to access and share data on the go. The access controls and permissions ensure that our sensitive data is only accessible to authorized users, making it a crucial feature for our company.
Cons:
The content management and real-time synchronization features are not as robust as other cloud storage solutions we have used. We also found the electronic signature feature to be less important for our business needs.
ZAiN
Secure Collaboration at your fingertips
Comments: The migration tool allows easy and fast migration. Integration with current systems is a cinch as well!
Pros:
Seamless collaboration between multiple parties with detailed tracking.Easily integrated with thousands of applications
Cons:
Pricing and limited capacity on the lower tiers
Travis W.C.
Alternatives Considered:
On the Go or From Home
Comments: I don't see any reason to change to another product or service, so long as the price remains competetive.
Pros:
Box excels at one thing -- making documents accessible from anywhere. This amounts to benefits of efficiency and freedom to work on the go. Being able to access from any machine, particularly on a phone where other services often fail, enhances my ability to address customer's needs.
Cons:
There's no indication when a file is open by another user. This has led to multiple users editing a document, and those documents don't merge well or at all, leaving a red exclamation point indicating there's an issue or an alternate file. We've lost some work this way. As a small company, this is manageable with clearer communication between employees, but I foresee this being an issue as we grow.
Leonardo
Alternatives Considered:
Great for Content Marketing on Startups!
Comments: When we started our business a few years ago, we did not have enough capital to spend on tools or rather we wanted to invest in more important equipment. That is when I got introduced to Box. Their product quality and security are as good as Dropbox. We never had a security breach or lost a file, and since we offer content marketing services, the number of files we upload and download monthly is too many.
Pros:
The speed to download and upload every single file
Cons:
It is not as good as Dropbox, but if you are starting your business and want to save a good amount of money it is an ideal choice.
Narasimhan (Nari)
Alternatives Considered:
Excellent enterprise class cloud storage and workflow integration software
Comments: Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.
Pros:
I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed. BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud, that also help in access from different computers/collaborators simple. It can handle large file sizes (5 GB file upload limit) for most work, has excellent integration with word processing for online document editing. Note, I have not tried very large single file uploads yet, the largest has been a movie file of 750 MB. Recently they added notes feature which is useful for commenting while sharing files. Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.
Cons:
I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.
Hayley
My Life Saver
Comments: Amazing. Box has helped transform my organization into a fully functioning team. We use this ALL the time. Any questions? Look on Box.
Pros:
Box is honestly one of the greatest organizational tools out there. I use Box several times a day for all of my documents. Box has all major servers (Word, Excel, Notes, ect.) and you can upload anything to it! It also updates with real time and allows several viewers/editors at a time. This has been a MUST during executive meetings. We can also upload any music, video or picture files to share, which is essential for our industry. The ability to make several folders and organize data well is the key to using Box. I have almost transitioned out of using Google Docs completely.
Cons:
Honestly, the only issue I have with box is sometimes there are loading issues when working on a file with the desktop. Also I can't find a way to delete old files that have been shared with another person that I don't want anymore.
Verified Reviewer
Good for off site back up, I tend to use Sync for the day-to-day though
Comments: Overall, they are OK for stuff that I've encrypted myself and just want to have a redundant backup. I really should figure out how to use amazon glacier for that, but box makes it too easy and cheap. There's only so many hours in the day.
Pros:
I like that this software just works without a bunch of hassle. I also like that box is not, to my knowledge, google or microsoft. No need to have either of them snooping through my files. At the time I switched from dropbox, I was very happy that box wasn't dropbox. I think Box used to have faster pipes than Sync but am not so sure anymore.
Cons:
I think that Sync.com has a better product for my day-to-day. All I really want is secure storage and for all my computers to sync up certain directories. I don't want to ever doubt that every file is synced onto every computer. I left dropbox because their smartsync made me wonder if I was getting what I wanted. I think Sync is the company that is most focused on giving me exactly what I want. Box is OK, but they aren't focused on the precise thing I'm after. That makes me worry that they are going to go the dropbox route and try to some "smart" thing that makes them useless to me. Also, there was the box hacker exploit discovered in 2019. I think that's when I moved important stuff to Sync.
Nazir
"Box: A Comprehensive and Secure Cloud-Based Content Management and File Sharing Solution
Comments: very good
Pros:
One of the things I like most about Box is its security features. Box offers an extensive set of security features, including user access controls, data encryption, and audit trails, to ensure that the data stored on the platform is protected. This is particularly important for businesses and organizations that need to store sensitive information and ensure that it is only accessible to authorized individuals.Another aspect that I like about Box is its integration capabilities, Box allows integration with other software tools such as Office 365, Google Workspace, Salesforce and many others. This makes it easy for users to access and edit files, even when working in other applications.The platform is also user-friendly and easy to navigate, with a clean and intuitive user interface, it makes it easy for users to store, share, and collaborate on files. Additionally, it offers a wide range of features and functionalities such as file versioning, commenting, and task management, which makes it a comprehensive solution for managing and sharing files.
Cons:
One of the things I like least about Box is its cost. While the platform offers a wide range of features and functionalities, it may be more expensive than some other similar solutions on the market. Additionally, the pricing structure can be complex and difficult to understand, which can make it challenging for businesses to determine the best plan for their needs.Another thing to consider is that the platform can be a bit overwhelming for new users. With a wide range of features and functionalities, it can take some time to learn how to use all of them effectively. This can be a challenge for businesses and organizations with limited IT resources.It's also worth mentioning that as a cloud-based service, Box relies on a stable internet connection to function, if the internet connection is weak or unreliable, it can cause problems such as slow performance, dropped connections or even lost data.Overall, while Box is a powerful and secure cloud-based content management and file sharing solution, it may not be the best fit for all businesses, especially those on a tight budget or with limited IT resources. It's important for users to carefully consider their specific needs and preferences before deciding to use the service.
Eugene
Box - a secure, collaborative platform for all connected users
Comments:
I've been been a Box customer for about four years. During that time we've gone from a limited POC to a large scale international rollout. We've found Box to be very responsive both from a support standpoint and in terms of listening to their customers regarding features and needs.
The primary reason we initially chose Box was because of the outstanding security framework which was at the core of the initial offering and continues to be a key focus for Box. The management and governance features allowed us to roll it out to a geographically diverse group of employees with the assurance that their data would be secure and would remain secure.
Our initial need was to centrally replicate data from an international location. Based on the success of that POC, we've been able to replicate that success in a number of international locations and delay or eliminate the need for physical systems and storage that had previously been a part of our technology deployment.
Pros:
Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy. Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff. Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.
Cons:
There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.
Sinisa
User of the Box application
Comments: As a user of the Box application, my overall experience has been very positive. The application allows me to store and share files in the cloud easily and securely, which is important for both personal and professional use. Moreover, the application is very intuitive and easy to use, allowing me to easily access, download, or act on my files from any device at any time.What I particularly like about the Box application are the advanced sharing and collaboration features, which enable me to easily share files with other users, assign access and editing rights, and communicate with them in the app. Additionally, I can track activities and file versions, which helps me stay organized and up-to-date.The only thing that I like least about the Box application is the file size limit for sharing, but I can always use the paid version for larger files. Sometimes the application can also slow down, but this happens very rarely and is not a significant issue.Overall, I would recommend the Box application to my friends and colleagues for its ease of use, secure file storage and sharing, and advanced features for collaboration and teamwork.
Pros:
The best thing that I get from using the Box application is secure and reliable cloud storage and file sharing. I can access my files from any device connected to the internet, whether it's a computer, phone, or tablet. Additionally, the Box application offers the ability to synchronize files across all my devices, which means that changes made on one device are automatically reflected on my other devices.I also appreciate the advanced sharing and collaboration features available to me and other users of the Box application, such as assigning permissions for accessing and editing files, commenting and discussing within the app, as well as tracking file activity and versions.Overall, using the Box application provides me with a simple, intuitive, and secure solution for storing and sharing files in the cloud, along with a wide range of useful features for collaboration and teamwork.
Cons:
One thing that I like least about the Box application is the file size limit for sharing. The free version of the application only allows me to share files up to 250 MB in size, and for larger files, I need to use the paid version. Additionally, I have found it limiting that there are only a certain number of file versions that I can keep in the change history.Another issue that I have experienced is that the application can sometimes slow down or freeze, which can be frustrating when trying to quickly browse or share files.However, despite these limitations and drawbacks, I still find the Box application to be a quality and reliable solution for storing and sharing files in the cloud, with a multitude of useful features for collaboration and teamwork.
Sadaf
One stop cloud for all your syncing, sharing and collaborating needs
Comments:
Box is an online cloud-based content management software that is particularly helpful when you need to store, edit and share all your data and documents from one place. We have a business account with Box and have been using the same since more than a year. It is fairly simple to use, with updates coming out once in a while showcasing new features. The software interfaces seamlessly with the office suite (Office 365 or others), therefore allowing users to use it via their computer, and not necessarily through the website or app. However, it does consume tons of storage space on your computer, therefore I'd definitely recommend only syncing the files to be used rather than syncing all folders you're collaborating on.
Box is undoubtedly a great tool for virtual teams collaborating from different locations as sharing, uploading and syncing data is simple and stress-free. My team and I literally work through Box all day, and are always on the same page when it comes to our projects, as each one of us can view the other's uploaded documents on Box and continue working on the same. Additionally, managing and filing documents in one secure storage have become uncomplicated. For us, it reduces the chances of repeating the same work and error. of course, error; and also saving precious time not looking for files and folders all over.
Pros:
Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in the browser itself or download to do the same. It is easy to track the activity of users, like who has viewed, downloaded and edited the files. This is a great tool when collaborating with colleagues through the web as all changes in a particular document/content are updated in real time and everybody working on that project can track changes and updates. I consider Box to be a reliable, simplified and secure software that I am able to utilize abundantly on a daily basis with my team. It is accessible anywhere and everywhere with a stable internet connection. One can simply drag and drop files and folders to Box and it will get uploaded instantly. This works wonders when you are out of office (for example, site or travelling) and your team needs to access the documents you've been working on or vice versa. Also, it is possible to have Box sync (as a standalone app) set up on your computer and aids easy syncing without the need to log in every time.
Cons:
When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use. Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.
Oscar
It is comfortable to work collaboratively in Box
Comments: Box was born as a solution in my organization since before files were managed locally with internal servers where employees who are outside the workplace who want to access have to resort to a VPN and a type of access to the platform where they are. company files such as photos of properties for sale, rentals, sales made and other confidential files. With Box it has been possible to solve this problem of long-distance access since it only requires the employee's email to add it to the cloud and he can access it without any problem with established permissions and without requiring any type of VPN or protocol to be able to to access. It was also a good choice for this file manager in the cloud due to its plans since it is cheaper to have a certain number of box storage than to purchase physical storage with its respective backup, this greatly improves the return on investment for the organization.
Pros:
Box has been the best, most intuitive and complete cloud file storage that can be had within the company where I work . I like the security that it has because that way I can protect the privacy of sensitive company files without compromising confidentiality. Its interface has reached a minimalist style that make Box seem like a simple file manager that comes with Windows, but in this case it's in the cloud. I think the feature of being able to grant access or no to all files is great, this being able to maintain better security when sharing and collaborating within Box. The dark mode allows me to have a more comfortable workflow because I am one of the people who spends a lot of time in front of the monitor and this is a great help for my eyes. I can easily work in collaborative mode and kow who made changes to the file or folder, this make it easier when it comes to projects in wich a team needs to consult or edit files without resorting to other archaic means of sharing information.
Cons:
I really like most of the features of this platform but I have small drawbacks compared to some that do not harm the user experience or functionality as much. However, I would like the to improve those aspects because Box would be much more complete and attractive. Among the aspects that I want to improve is the preview of the files, for example I am intereted in certain files to verify information such as a photograph and verify that everything is fine without having to open the file, because in Box it is like blurry to see the preview and I have to open the file directly to check. Another problem that I have presented several times is that when I work with my team on a file or folder and we make changes simultaneously to maximize the workflow, there is no indication when someones is editing a document at the same time, creating several versions of the edition and turning everything into chaos.
Timothy
Alternatives Considered:
Customers not important to box
Comments: Discontinuing service. See above.
Pros:
Unlimitedspace. With no extra charge. Multiple file types supported
Cons:
We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.
Jermill
Box: A Reliable and Convenient Tool for Personal and Business Use.
Comments: Box is a cloud storage and file sharing service that allows users to store, access, and collaborate on files from any device. It is designed for both personal and business use, and offers a range of features such as version history, document preview, and integration with other productivity apps.One of the major benefits of using Box is its convenience. With the ability to access and edit files from any device with an internet connection, it is easy to stay organized and productive on the go. The interface is user-friendly and intuitive, making it easy to navigate and find the files you need.The collaboration features of Box are also very useful. Users can easily share files and folders with others, and can even leave comments and feedback on specific parts of a document. This makes it a great tool for teams that need to work together on projects in real-time.Overall, I have had a positive experience with Box. The service is reliable, and the features it offers make it a useful tool for both personal and business use
Pros:
One of the major benefits of using Box is its convenience. With the ability to access and edit files from any device with an internet connection, it is easy to stay organized and productive on the go. The interface is user-friendly and intuitive, making it easy to navigate and find the files you need.The collaboration features of Box are also very useful. Users can easily share files and folders with others, and can even leave comments and feedback on specific parts of a document. This makes it a great tool for teams that need to work together on projects in real-time.
Cons:
One potential con of using Box is that the free version of the service only offers a limited amount of storage space (10 GB). If you need more storage, you will need to upgrade to a paid plan. Additionally, while Box offers a range of features, some users may find that it lacks some advanced functionality that is available in other cloud storage and file sharing services.
Mary
Easy file sharing from desk, laptop, phone...
Comments: I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component."
Pros:
1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document. 2. As an HR professional I find Box to be a great tool for collaborating with hiring managers. I set up a system for resume sorting that allows hiring managers to see just those resumes selected for their review, and allows the manager to move the candidates ahead in the hiring process, or not, as desired. I can then take action based on their actions in Box. It's very efficient. As a small business we do not need expensive, extensive stand-alone software for applicant tracking. Box allows us to record our decision making process 3. Largely intuitive, but in case you need a bit of help, the webinars and how-to videos are very easy to follow. 4. I can access, read and send documents from my phone. Very helpful for those moments at the beach when you realize you forgot to send a document to your boss. It's happened.
Cons:
1. I work mostly from an old Mac. I find some of the interface less smooth than from my PC. For example, when I create a Word doc within Box while using my Mac, the Mac defaults to Text Edit instead of Word. I suspect that's user error, though.
Bob
Solid enterprise tool with surprising productivity and innovation gains
Comments: I run Box for over 100K users in a large university. Box is built for the enterprise. It has very solid security, good user management and an extremely small support footprint. There are consumer tools that might beat Box on some individual features, but cannot hold a candle to Box when held up to the needs and realities of a large enterprise. Box is platform and vendor agnostic. It has solid mobile apps and 3rd party integrations. The API is strong and improving all the time. Box can be the content layer for both internal and externally-facing applications. We signed on to Box to bring our IP back in from consumer tools. It has largely accomplished that but it has additional surprising results. We've seen some very creative innovations in research collaboration, teaching and administration. The productivity gains have been far greater than expected. Box is a bit of a paradigm shift for users. Those who never ventured into consumer cloud tools such as Dropbox need to learn about basic cloud concepts of where their data is backed up. IT professionals need to get their heads around Box's permission model as well as deal with the loss of direct user management and support. Having said that, the overall support footprint is startling low. We average 5 technical tickets a week on Box for over 100K users. Most of our support time is on training and consulting to help users get the most out of the tools Box provides. The bottom line is that Box has proven to be very solid and flexible. Our users have really taken it and run with it.
Pros:
Strong security. Data ownership model. Flexibility of collaboration and sharing options. Platform and vendor agnostic. Good administrative controls. Reasonably good reporting. Reasonably good APIs. Ease of use for end users. It's been great watching the creativity and innovation of the users. They've found ways to do things with Box we never imagined when we signed on.
Cons:
The desktop sync is different than and technically inferior to that of Dropbox, the consumer tool most users are familiar with in this space. We anticipate this change when Box for Desktop is released in 2017. We'd also like to see the maximum file size increase. I'd like to see improvements in the administrative reporting. Many users have trouble getting their head around Box's waterfall permission model, particularly IT professionals. It's different than what they are used to. It ads an impediment to the retirement of NFS.
Joseric
Box for personal or office digital storage
Comments: Box continues to amaze and survive given the steep competition out there. Its main selling point for us is the boost in confidence as regards its super security features and data loss prevention.
Pros:
There are many things to love about Box. For one, its Business plans come with unlimited storage! We started out with Free just to try it, then moved to Starter then Business (as we needed more than 10 users on board). It's worth it esp for small to medium-sized businesses looking for a secure place for storage with tons of extra features for both admin and security. The 5GB upload is enough for the big multimedia and other iso/archive files we have. For our admin, the integration with our Active Directory saved us from having to require our users to create/maintain an extra account (user/password) for Box. We are also proud to announce to our team about its security features like SSL, encryption, and even two-factor authentication for the meticulous. Although we haven't had the need for the DLP (Data Loss Prevention) that Box advertises, we are happy that this is part of our subscription and gives a little extra boost of confidence with our files. The corporate logo can also be incorporated into the platform to make it personalized according to your company's branding scheme. Box also offers a ton of possible integrations. So far what we use are integrations with Google Suite (e.g., docs), Salesforce (CRM), and MS Office 365. This makes it easy for users to create content is our usual platforms and then easily save and manage them in Box.
Cons:
We have quite a number of staff who already use other online storage platforms (Dropbox, Google Drive). Note that Non-Box users can only access files as Read-Only... in which case our people really had to be forced to create an account for edit purposes and collaboration.
