HR Partner Reviews

Human Resources is now efficient and company risk has been dramatically reduced with HR Partner

Comments: As a growing organization, we have gone from no official HR tracking to having HR Partner fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide.

Pros:

The overall ease of use, layout and functionality was my main attraction to HR Partner. The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier.

Cons:

Nothing. Any time I had a question, the support team was readily available.

Wonderful!

Comments: HR partner has been an excellent software for our organisation. It has transformed how we manage and look after our employees. All the features are really useful and intuitive, and we have really enjoyed finding out what the system can do and how it can help with both our daily administrative tasks and wider strategy objectives. The system provides a great user experience for all staff as well, particularly when booking leave. We have had a fantastic onboarding process with [sensitive content hidden] who has been incredibly helpful and is always quick to assist us with our queries. The support team as well are brilliant and reliable and we would recommend this system to anyone who asks. The team behind HR Partner are always searching for ways to improve the software as well and listen to any feature requests we may have which is great. After searching for an HR system to use, we are very glad to have happened upon HR Partner!

Pros:

The approach to being introduced to this product was great by the support team. It was really easy to book a demo and find out all of the information. The support team didn't push the sale on us (as we found other companies did), instead they just showed us what it could do and we went through the various features and discussed how it might be a good fit for our organisation. The implementation was really good as well and we felt supported throughout. It also has great integrations with payroll and recruitment softwares as well.

Cons:

With any software there are a few things that can't be done however what we like about HR partner is that they always can find a way around this for you and if not can put through a feature request for you.

Great HR Management System for Small-Medium Businesses

Comments: The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with [SENSITIVE CONTENT] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs.

Pros:

- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations

Cons:

- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed.

Using HR Partner is definitely recommended!

Comments: Since we are all WFH, it very easy to manage our employees via HR Partner.

Pros:

HR Partner is easy to use and it's also easy to convert to from your current HR system. Their support desk is also quick, friendly and helpful and a lot can also be found in their manuals too.

Cons:

Integration with more job boards would be much appreciated and creating an app for smartphones too.

Amazing value

Comments: A big improvement from our last system, excellent value and cannot fault the service we've received.

Pros:

This is a great product for SMEs wanting to streamline HR processes and save time. Really good value for the number of features that are included and compared to other HRIS on the market. Their support is second to none, [SENSITIVE CONTENT] always gets back to us super quickly.

Cons:

Annual leave seems overly complicated. Most other HRIS I've trialed, the leave has been straightforward and quite automated whereas this needs quite a bit of manual intervention

Great product!

Pros:

I like the ease of use and the variety of features. HR Partner is well designed and intuitive for new users. It also has a lot of the features we need, which is what made it stand out against its competitors. Their support is also quick and helpful, even with the difference in time zones.

Cons:

There are a few features we wished were available like automatically calculating for federal holidays that all employees are given off and setting a maxed amount of hours per person without a new leave policy for each person. However, HR Partner has taken our feature requests and implemented multiple of them and we appreciate that collaboration.

Best Purchase of 2020

Comments: I'm an a startup and the process of setting up my business for new employees was daunting to me. Finding HR Partner eased the anxiety of how to properly set my business properly. Their training is great and clearly presented. It just solves my problems.

Pros:

I love everything about HR Partner, from how easy it is set up to how easy it is to onboard and manage employees.

Cons:

I wished it integrated with Quickbooks Self-employed

Fantastic comprehensive product with excellent support

Comments: Can't fault them, they're so easy to work with and I love the software.

Pros:

- the comprehensive functions, brilliant for small businesses - support is really responsive 24/7

Cons:

I'd love to see Zapier integration and there are a couple of features we've requested, but the company are really good at listening to feedback and do have a roadmap of functionality additions based on requests.

The perfect HR system for SME's and Cloud businesses

Comments: I can now produce HR reports for my largest client, and get them visibility when previously they have been blind.

Pros:

The rollout was simple, and the functionality of a single cloud platform to manage all HR needs, with the integration with Xero, was so useful. I looked around the market, and didn't find many other systems that ticked all of my boxes for less than enterprise prices...

Cons:

I need to train myself more on customised reporting, so I can roll this out to all of my clients

HR Partner

Pros:

Integration was easy, and excellent customer service.

Cons:

There are features that we have not used, but will in time.

A great addition to our company!

Comments: We are happy to have implemented this software into our company. The support team have been great and are very knowledgeable. We had a great demo call and appreciated the 2 week trial. Following our setup, we were able to have another call with [SENSITIVE CONTENT HIDDEN] to check how we are integrating the system and iron out any niggles. We are looking forward to rolling out the software in the company and believe it will add a lot of value and save us a lot of time and energy!

Pros:

Overall a great piece of software. The software makes it easy for Admins to control / amend holidays even after they have been approved. The chat function is great as you usually receive a response within 2 hours of submitting a query. It is great that the software has a recruitment function. We look forward to handling our internal recruitment on this. We have previously used a paper form application form for applicants but the recruitment function allows you to create a custom application form so this process can now be digitised for us. Furthermore, there is a great 'scorecard' function that allows you to collectively assess job applicants as a hiring team together, so it provides one easily accessible platform to handle internal recruitment. There are lots of ways to customise the software to tailor it to your business' needs e.g. adding your own leave categories, assigning different hours to different employees, assigning different permissions to the Admin users.

Cons:

If a leave request is initiated by an Admin rather than an employee, the leave request will not display on the employee's recent leave requests. Also, employees can only view their annual leave calendar on a monthly basis rather than being able to view the whole year in one go. Furthermore, days off in their annual leave calendar do not state whether or not this was a half of whole day making it difficult for employees to track where they have taken leave. On our previous software, employees were also able to request 0.5 days off whereas this software forces you to input the hours and minutes for a half day... this is not a huge issue but just leaves more room for error with employees having to work this out for themselves. I have submitted these issues as a request for improvement with the developers so hopefully they can implement these changes!

The Complete HR Management Package

Comments: HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier.

Pros:

HR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need.

Cons:

The only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date.

HRPartner is really good

Pros:

- I was looking for software that will help us track paid time off (leave) and I found software that can help us with dozens of other HR needs that I didn't realize we needed including recruitment (job postings, integration with Glassdoor, etc.), employee documentation, sick day tracking, org charts, onboarding/termination checklists, online employee requests, pay scale tracking, position and location tracking, and much more. - The customer service has been absolutely fantastic. Seriously fantastic. They have representatives around the world that can help companies in any time zone. We are in the Eastern (USA) time zone and I have had help from Australia early in the morning and Alaska later in the day. Responses always come in a few seconds. - They are open and very quick to fulfill feature requests. I don't know if I just have good ideas, or if HRPartner is just one of the most effective development teams I have seen in years, but I have requested half a dozen changes and every single one has been added except one. The last one was a timeclock module, and they have said that they are building one that should be rolled out in the next few weeks. Based on their track record, I have no doubt it will be added. - I can tell that the HRPartner team is not huge. I have chatted directly with the CEO. But in this case, that seems like a good thing. It makes them very nimble and able to provide great service and to meet my needs quickly.

Cons:

- The software/website is fairly new which means that many features are coming soon. - Some nice-to-have features are still pending. - There are limited integrations: only one payroll integration (Xero) and only one recruiting integration (Glassdoor)

One of our best investements

Comments: Excellent experience. They are responsive and keep improving their software. It is a must have tool if you want to manage your employees

Pros:

HR Partner is a brilliant tool for small and mid sized companies to manage employees. It has all the features you can think about including Expense Claims, Leave Management, Recruitment etc.

Cons:

There are not really any cons but some improvements they can add. They need to improve the reports section. You cannot really generate quality reports. Also there is no option to print an expense claim or other things. Sure you can do ctrl+p but that prints the whole page. Would be nice if they can give option to print employee details and expense claims in nicer cleaner way.Have an inbuilt system to generate salary slips.Add live chat support on their website that would be awesome

Straightforward solution from recruitment through whole employee lifecycle

Comments: Excellent experience.

Pros:

We were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice.

Cons:

It doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs.

HR Partner clearly LOVE their clients!

Comments: With HR Partner we can effectively monitor all of our employees' renewable memberships, licences etc without using spreadsheets anymore which was labourious and unreliable! All of our information and documents are stored in one place and easy to find instead of being scattered across multiple folders on the server, and I love the asset feature which allows me to quickly look up who has which computer or phone etc. Overall HR Partner is streamlining and simplifying the whole process and is so lovely to use!

Pros:

I am very thankful that I found HR Partner. Being able to initially trial the program was a tremendous benefit and they were so patient and helpful during that time; they never once made me feel like I was wasting their time – I can’t thank them enough. Their responses to my questions during setup, integration and beyond have been prompt and personal and the team is always open to suggestions. The program is extremely user-friendly and easy to navigate, yet it can be used to accomplish an enormous amount and is highly flexible. With the Xero integration up and running, the leave application & approval process is a breeze. The team are available via email, on-line chat and even phone, which is rare and wonderful in an industry which is rapidly becoming very depersonalised. They clearly love their clients and are a pleasure to work with.

Cons:

I haven't found anything to dislike. The team are so easy to talk to and so easy to get hold of that any issues (few as they have been!) are quickly resolved. They are open to suggestions and happy to implement changes where possible.

HR Partner software review

Pros:

Checklists and e-signatures modules are used to provide policy and procedure information throughout our company since they enable explicit employee attestation. - A glimpse at the organizational chart - The capability for managers to keep track of leave balances, upcoming training requirements, and significant notes. - Including work reminders and training expiration dates, such as OH&S requirements

Cons:

Yearly leave appears to be excessively muddled. Most other HRIS I've tested, the leave has been clear and very computerized though this needs a lot of manual mediation

Comprehensive HRMS Portal

Comments: HR Partner is an excellent HRMS system with all the necessary tools for managing employee databases, streamlining the hiring process, and onboarding employees. It offers a comprehensive suite of features, from expense claims to leave management. There is no doubt that HR Partner is an invaluable tool for any organization.

Pros:

The importance of having a good HR tool for running a company cannot be overstated, which is why HR Partner was the perfect choice for us.HR Partner's user interface and organization are of the highest quality. Additionally , it is great to have the ability to electronically sign documents in the portal, as well as store records of documents and files.

Cons:

Nothing too special, except maybe an online chat feature to get in touch with their customer service team could be improved.

Great HR Software

Comments: Excellent. Really solid platform for HR management.

Pros:

Really simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles.

Cons:

Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again.

Brilliant platform for HR Management

Comments: Overall I have had a very positive experience with HR Partner. They have been keen to work with us to develop solutions to meet our specific needs which has been great. The support chat function is really useful and quick to respond especially for quick fixes or advice. Although our issues with the leave calculations have taken a long time to be resolved, we understand it is quite specific to our company structure and appreciate the improvements put in place.

Pros:

The ease of use is a definite plus. The navigation is great and really simple from both the admin perspective and the employee portal. Very easy to find the information you are looking for.

Cons:

There have been a few issues where the software hasn't worked for the way our company is structured. An example of this is the annual leave which with our employees working various 2 week shift patterns has been difficult. Although it took a while to resolve, HR Partner have implemented a way to turn off the auto calculation in the leave field to allow us to use it but with the long delay it has meant we have struggled to use the platform to record leave

Best HR tracking system out there!

Comments: Every time we have contacted support to look into an issue we found them extremely responsive. Many of the issues were a result in something we were doing incorrectly but they still worked to resolve the issue.

Pros:

We looked around for a simple to use HR tracking system to replace our outdated in house access based system and it was hard to find something that had the features we needed without tons of things we didn't. We love the employee's note section where we keep detailed notes about every employee. Also, the recruiting module has simplified our hiring process. There are too many things to list but we highly recommend this software. As a call center we need to keep detailed notes for every interaction we have with employees and this system allows us to accomplish this need.

Cons:

I really can't name anything we don't like. Many of the suggestions we gave to improve the system were implemented. No complaints!

Best HR software, from recruiting to onboarding to managing

Comments: Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features.

Pros:

What I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart.

Cons:

The software integrates with some payroll providers but not ours unfortunately.

Easy to use, and lots of options

Comments: We are loving it so far

Pros:

I like that it is a ONE STOP SHOP for all HR needs

Cons:

Learning curve. With the tutorial videos and help it has helped a lot.

HR Management Platform

Comments: Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting.

Pros:

HR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support.

Cons:

The only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these.

Recruiting at Ease

Pros:

HR Partner has been instrumental in our transition from paper-based to digital HR records. Seeking to professionalize our small business’ HR functions, HR Partner has enabled us to streamline, manage and bolster all facets of HR, from recruitment to administration to employee retention and beyond.

Cons:

Despite its ease of use, the system is somewhat heavy on text. Moreover, if your team organization chart is more dynamic, you cannot assign more than one person to whom a team member reports.