---
description: Learn more about SAP Crystal Reports price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: SAP Crystal Reports Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/30051/business-performance-management-software/software) > [SAP Crystal Reports](/software/144572/sap-crystal-reports)

# SAP Crystal Reports

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> With SAP Crystal Reports 2020, you can create powerful, richly formatted, dynamic reports from virtually any data source. Buy for $495.
> 
> Verdict: Rated **4.3/5** by 174 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SAP Crystal Reports?

Business intelligence users and decision makers from small businesses all the way to the world's most renown companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 174 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €479.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: SAP Crystal Reports is available at $495.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Germany, United States

## Features

- API
- Access Controls/Permissions
- Ad hoc Query
- Ad hoc Reporting
- Customisable Dashboard
- Customisable Reports
- Dashboard
- Data Connectors
- Data Import/Export
- Data Management
- Data Visualisation
- Drag & Drop
- Forecasting
- KPI Monitoring
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics
- Reporting & Statistics
- Reporting/Analytics
- Scheduled/Automated Reports
- Search/Filter
- Self Service Data Preparation
- Strategic Planning
- Trend Analysis
- Visual Analytics
- Visual Discovery

## Integrations (4 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Oracle Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Performance Management Software](https://www.capterra.ie/directory/30051/business-performance-management-software/software)

## Related Categories

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- [Business Intelligence Platform](https://www.capterra.ie/directory/23/business-intelligence/software)
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## Alternatives

1. [Google Analytics 360](https://www.capterra.ie/software/177042/google-analytics) — 4.7/5 (8089 reviews)
2. [Microsoft Power BI](https://www.capterra.ie/software/176586/power-bi) — 4.6/5 (1870 reviews)
3. [Tableau](https://www.capterra.ie/software/77260/tableau) — 4.6/5 (2348 reviews)
4. [Better Reports](https://www.capterra.ie/software/1011380/better-reports) — 4.9/5 (167 reviews)
5. [Looker](https://www.capterra.ie/software/169053/looker) — 4.5/5 (282 reviews)

## Reviews

### "Outdated software." — 2.0/5

> **Miranda** | *6 February 2025* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: It connected to our POS system to make reports.
> 
> **Cons**: When we upgraded out POS system we are no longer about to send out reports. It was hard to actually make reports with the report builder.
> 
> It used to work fine until the software became outdated.

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### "Inventory Manager" — 4.0/5

> **Gareth** | *19 March 2026* | Apparel & Fashion | Recommendation rating: 5.0/10
> 
> **Pros**: What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation. I could take complex operational data and turn it into clean, structured reports with custom logic and formatting, which made it much easier for stakeholders to understand and act on
> 
> **Cons**: I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets.
> 
> My experience with SAP Crystal Reports has been positive overall. It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first. I’ve enjoyed using it to analyze data and produce insights for decision-making.

-----

### "Good reporting solution for small and medium enterprise" — 3.0/5

> **Daniel** | *5 May 2025* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: Ability to create nice report and connect to a multiple data source. Good solution for small and medium business.
> 
> **Cons**: A bit complex at the beginning to setup reports. Especially formulas.
> 
> Good solution for financial reports like sales or productivity report.

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### "Get it DONE with SAP Crystal Reports\!" — 5.0/5

> **Richelle** | *16 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: SAP makes invoicing for clients extremely easy\! It also allows you to track time for services rendered extremely easy\!
> 
> **Cons**: Nothing\! It is very efficient for what I do within in.  Most of all, it is easy to use and easy to understand.
> 
> SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly.

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### "Crystal Reports is robust yet easy to use" — 5.0/5

> **Verified Reviewer** | *5 March 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Crystal Reports is very friendly for the non programmer. For someone working in the analytics industry and not well versed in programming, this product works very well.
> 
> **Cons**: Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report.
> 
> My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not have time to code a new program.

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## Links

- [View on Capterra](https://www.capterra.ie/software/144572/sap-crystal-reports)

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