Average Ratings
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Overall4.6 /5
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Ease of Use4.5 /5
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Customer Service4.6 /5
About DealRoom
Agile M&A Project Management: Go Beyond a Virtual Data Room Software with DealRoom's Multi-party project management software.
Learn more about DealRoomShowing 224 reviews
Kris S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/7/2020
"Amazing VDR!"
Comments: Uploading documents and making changes are so easy. Any time I use a different VDR I get frustrated.
Pros: It is much easier to use then most other VDR's I have worked with. The functionality and intuitive features are the best out there.
Cons: There are no specific complaints I have with this software. A VDR is supposed to make things easy for us to upload documents in a secure location and Deal Room has solved that problem.
Vendor Response
by DealRoom, a Day1 Company on 29/7/2020
Thanks for the great review Kris! Glad the platform has been easy to use and overall provided value. Appreciate the positive feedback and support!
- Reviewer Source
- Reviewed on 27/7/2020
Lee S.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/7/2020
"DealRoom Feedback"
Comments: Good. We didn't control the software choice but it was easy to use.
Pros:
This was our first time using DealRoom. Our partner uses this as a secure data portal for sharing sensitive, controlled data.
We found it very useful and if we had questions, the support team was very quick to respond, resolve, and confirm we understood why the issue occurred and that we were clear with the explanation.
The system was easy to navigate and track usage and updates.
Cons: No significant issues. We were a little confused at times when one person on the team reviewed "new" data which caused the "new" flag to fade and others might miss this due to the volume of data shared. A suggestion: retain the "new" flags for one full day and change the color once the entry is initially reviewed (e.g. green moves to yellow) and stays yellow for 24 hours so the team knows it's new but has been reviewed. Not a big thing, just a suggestion.
Vendor Response
by DealRoom, a Day1 Company on 29/7/2020
Thanks for the feedback Lee! Glad our team was able support you as a user and overall the platform was easy to navigate. Will take the feedback on new data notifications to the team. Thanks again!
- Reviewer Source
- Reviewed on 24/7/2020
Whitney M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/2/2021
"DealRoom"
Comments: We often use DealRoom to manage transactions--such a big help to keep everyone organized and on the same page.
Pros: My favorite is the ability to download the data room index and keep folders organized. Organization is key!
Cons: There isn't anything I like least about the software.
Vendor Response
by DealRoom, a Day1 Company on 22/2/2021
Thanks for the positive review Whitney! Glad to hear you're happy as a long time user. Hope to continue to work with you on transactions in the future!
- Reviewer Source
- Reviewed on 18/2/2021
Vidhya B.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/2/2021
"Dealroom Review"
Comments: Positive experience. Crisp user interface.
Pros: Ease of use (navigation); do not require massive training.
Cons: None, for my limited use - all desired features were well handled.
Vendor Response
by DealRoom, a Day1 Company on 23/2/2021
Thanks for the review as a long time user Vidhya! Glad to hear the platform has been easy to use and saved you time and money compared to other providers. Appreciate the feedback!
- Reviewer Source
- Reviewed on 18/2/2021
Michael M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/8/2020
"Glad I made the switch"
Comments: So far, so good. It has all the functionality I need and more, and the pricepoint is perfect - the biggest drawback to a lot of these systems is the price, but I haven't found that an issue here.
Pros: So far, I've really enjoyed the overall functionality. I've worked with 2 other data room systems, and they were pretty good too but quite pricey and I wasn't getting anything extra from them.
Cons: So far, nothing wrong. Above, I gave customer service 5 stars - the truth is that I haven't used their customer service yet. That's a positive, I suppose.
Vendor Response
by DealRoom, a Day1 Company on 23/9/2020
Thanks for the great review Michael! Glad you've had a great experience so far and the platform has all the functionality you are looking for. Thanks again!
- Reviewer Source
- Reviewed on 27/8/2020
Kelli M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/12/2018
"Easy experience for end user!"
Pros: Intuitive, just like managing folders and documents on my computer. Never had a proble gaining access.
Cons: Notifications for each document uploaded coukd be overkill at times, would orefer a daily rollup or a proactive outreach based on the volume of notifications I was getting to ask if I’d like to turn them off.
Vendor Response
by DealRoom, a Day1 Company on 27/12/2018
Thanks for the review Kelli! Glad to hear the platform was intuitive and you had a positive experience. Each user has the ability to dial back their notifications to hourly, daily, none at all under their settings tab. Just something to note if you use us on another project! Thanks again!
- Reviewer Source
- Reviewed on 14/12/2018
Gregory R.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/12/2018
"Functional software"
Comments:
A good tool to share, review and track action items (along with the current status of action item).
The software is easy to use and functions as advertised.
Pros: You are email notified of all changes/adds to dealroom.
Cons: Spreadsheets can be a challenge to see all cells- you will have to download to get a full file view. This can add a little time - when you just want to see a quick response.
Vendor Response
by DealRoom, a Day1 Company on 28/12/2018
Thanks for the review Gregory! Happy to hear you had a good experience and were able to track and update the status of action items. Our goal is to provide a tool to improve efficiency. Appreciate the feedback!
- Reviewer Source
- Reviewed on 27/12/2018
Nora S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/12/2018
"Great System"
Comments: Excellent platform/tool with easy navigation and use. I would highly recommend.
Pros: Easy to use and navigate through as well as real time notifications when new documents were submitted.
Cons: Unable to use the request for information function but that may have been the way my company set it up.
Vendor Response
by DealRoom, a Day1 Company on 27/12/2018
Thanks for the feedback Nora and high recommendation! Glad to hear everything went well. Requests are definitely a huge advantage with using DealRoom, hopefully we can work with you on another project and have that functionality be used! Thanks again for the positive review, we appreciate it!
- Reviewer Source
- Reviewed on 14/12/2018
Barclay L.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/7/2019
"DealRoom seems to work well, but still mildly irritating in steps to download a document"
Comments: I am a user downloading documents for due diligence review.
Pros: I like the email on access with IP address. I think that helps protect unauthorized access.
Cons: Download process on files into a web link, then a zip file, then to PC, then to unzipped format is still a bit time consuming and irritating. Should be easier just to download files directly to a designated PC folder without going through the zip file stuff in the middle.
Vendor Response
by DealRoom, a Day1 Company on 31/7/2019
Appreciate the feedback Barclay and happy you had an overall good experience with your trial. If you have any questions on using the platform for a live engagement feel free to get in touch with us, thanks!
- Reviewer Source
- Reviewed on 27/7/2019
Pavneet K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/7/2019
"Dealroom experience"
Comments: Awesome
Pros: The dealroom is easy to navigate. You can make a list of all new documents uploaded in the index IRL. There is an ease of downloading documents too
Cons: Nothing! It made my life very easy as I was easily able to look for new documents everyday and the customer support was also very helpful
Vendor Response
by DealRoom, a Day1 Company on 31/7/2019
Thanks for the great review Pavneet! Happy to hear the platform made your life easy and customer support was helpful :) Thank you!
- Reviewer Source
- Reviewed on 19/7/2019
Paul A.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/3/2021
"Document Collection Made Easy"
Pros: All the acquisition documents are in one place, broken down by category and titled so it's easy to use and find what you are looking for
Cons: It would be nice to know prior to clicking on a Request List document if there isn't any information in that folder.
Vendor Response
by DealRoom, a Day1 Company on 9/3/2021
Appreciate the feedback Paul! Glad the platform was easy to use and helped streamline your document collection. Thanks for taking time to leave us a review!
- Reviewer Source
- Reviewed on 2/3/2021
Maddie D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/2/2021
"Great due diligence management tool"
Pros: The flexibility of the tool and the ability to track user progress and ping them through the tool to make updates
Cons: The downloading and uploading of documents is a little clunky, otherwise it’s very powerful but super expensive compared to other competitor options
Vendor Response
by DealRoom, a Day1 Company on 23/2/2021
Thanks for the positive review Maddie! Glad the platform has been easy to use and has helped track progress. We appreciate the feedback!
- Reviewer Source
- Reviewed on 18/2/2021
Zach W.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/3/2019
"DealRoom Review"
Pros: Ease of use. It was very easy to download files in a quick and efficient manner. If a file was not downloadable, it was clearly indicated. I liked the ability to download certain folders or the entire database depending on preference. Would definitely recommend.
Cons: My only concern was if I posed a question to the DealRoom team or sell-side bankers, we had to create a 'topic', then ask the question, and then assign the question to a specific user. This was not very clear and left a few questions go unanswered for days because no one was properly assigned.
Vendor Response
by DealRoom, a Day1 Company on 20/3/2019
Thanks for the review Zach! Happy to hear DealRoom was easy to use and you would recommend it to others. Using Requests to ask a question is best when the Admins of the room have a set process to answer them. Appreciate the feedback and thanks again!
- Reviewer Source
- Reviewed on 14/3/2019
Paulette G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/2/2021
"end user"
Comments: Very user friendly!
Pros: I found it to be fairly easy and very user friendly.
Cons: I thought there were too many update emails from deal room.
Vendor Response
by DealRoom, a Day1 Company on 9/3/2021
Glad to hear the platform was very user friendly Paulette! Email notification frequency can be set by each user from their Settings tab. Appreciate the 10 out of 10 recommendation and taking time to leave a review!
- Reviewer Source
- Reviewed on 23/2/2021
Omar Q.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/4/2019
"DealRoom review"
Comments: Excellent product
Pros: Easy to set-up and use. Great tool that is meeting our needs.
Cons: Needs a little more functionality around notification timing and requirements
Vendor Response
by DealRoom, a Day1 Company on 30/4/2019
Thanks for the review Omar! Happy to hear set up was easy and the tool is meeting your needs. Appreciate the feedback on the notifications. Thanks again and happy to hear you're having a good experience!
- Reviewer Source
- Reviewed on 24/4/2019
Thibault U.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/11/2019
"Good platform - intuitive and good user experience"
Comments: Good for what I had to do
Pros: Very smooth user experience - easy platform/navigation/downloading process
Cons: not applicable as I didn't really used it in details as we decided not to pursue the opportunity
Vendor Response
by DealRoom, a Day1 Company on 15/11/2019
Thanks for the feedback Thibault! Happy to hear you had a good user experience with the platform. Hope to work with you on other deals in the future!
- Reviewer Source
- Reviewed on 11/11/2019
Richard O.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/3/2019
"Very useful product"
Pros:
Intuitive to use
Email notifications of updates to the library
Cons: Not much. Easier to use than competing products.
Vendor Response
by DealRoom, a Day1 Company on 20/3/2019
Appreciate the feedback Richard! Happy to hear the room was useful for you and easy to use. Thanks again!
- Reviewer Source
- Reviewed on 18/3/2019
Tobias A.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality2 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 4/10/2020
"Average Software"
Comments:
Average experience. Wanted to have a place to safely show internal documents to external users.
However, the user experience feedback from the external users were less then positive.
Pros:
- setup is simple
- customer service is great
- templates are helpful
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Cons:
misses a range of features to make the jump from average to good
missing:
- bookmarking for users to indicate on which document they were
- individual commenting of documents visible for all
- user specific marking of documents for working through the document
- large excel sheets are not possible to view in a good way. Any kind of zoom feature for this format is missing
Vendor Response
by DealRoom, a Day1 Company on 15/10/2020
Thanks for the review Tobias! Glad you had a positive experience with our customer support and the platform was easy to use. Appreciate the feedback on the excel viewer. For comments, we suggest attaching the document (down to the page level) to a request and have comments take place on the request. Thanks again for leaving a review as it helps us improve the customer experience!
- Reviewer Source
- Reviewed on 4/10/2020
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/3/2019
"Extremely Useful for Collaboration"
Pros: We work on a small team that is spread out across multiple offices and this software enabled up to collaborate seamlessly and check on the progress of a task without being intrusive. Very easy to use.
Cons: There was a bit of a learning curve but once we figured out the software, it was excellent.
Vendor Response
by DealRoom, a Day1 Company on 18/3/2019
Thank you so much for the review! Glad your team was able to collaborate and communicate over the platform. Happy to hear after the initial learning curve it was easy to use as well. Thanks!
- Reviewer Source
- Reviewed on 12/3/2019
Emile L.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/12/2018
"I would considering using DealRoom, if prices are competitive."
Pros: Ease of access when navigating through the dataroom.
Cons: Sometimes when I tried downloading the full dataroom, the names of folders and documents were longer than what Windows permitted, and thus wasn't able to save these documents.
Vendor Response
by DealRoom, a Day1 Company on 27/12/2018
Thanks for the review Emile! Glad to hear the platform was easy to navigate. Unfortunately downloading documents that Windows doesn't permit is a Windows end functionality limitation. Our support team is always happy to help rename files when you're ready for downloading. Thanks!
- Reviewer Source
- Reviewed on 14/12/2018
Daniel (dan) G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/12/2018
"Excellent tool"
Comments: so far so good!
Pros: saving time. technology helps put decisions into action
Cons: bit expensive. been trying to create something proprietary
Vendor Response
by DealRoom, a Day1 Company on 27/12/2018
Thanks for the review Dan! Glad to hear everything is going well so far and glad the platform is helping you save time. Let us know if we can do anything else to help!
- Reviewer Source
- Reviewed on 14/12/2018
Quinton S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/2/2021
"DealRoom"
Comments: Nice having shared area for important confidential documents. I like email notifications when a new document has been uploaded or edited.
Pros: Easy access and organization of documents. Organization of deals.
Cons: Nothing. Every thing offing is similar to other deal sights. Layout is nice and doesn't feel antiquated.
Vendor Response
by DealRoom, a Day1 Company on 23/2/2021
Thanks for the feedback Quinton! Glad the platform was easy to use and UI is up to date. Hope to work with you on future transactions!
- Reviewer Source
- Reviewed on 18/2/2021
Jeff A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/11/2019
"DealRoom for M&A"
Comments: Used for M&A activity and document/data sharing. Functional, efficient with easy navigation. Uploading and downloading of files is easy.
Pros: Layout of the site and ease in finding documents. Well organized.
Cons: No real issues with the software. Documents were typically easy to find. Search function was adequate.
Vendor Response
by DealRoom, a Day1 Company on 15/11/2019
Thanks for the review Jeff! Happy to hear the platform was easy to use. Appreciate the 10/10 recommendation, thank you!
- Reviewer Source
- Reviewed on 5/11/2019
Verified Reviewer
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality2 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/3/2019
"Review of Dealroom"
Comments: It is relatively easy to navigate - however the only problem is tracking what is new and what is information already uploaded. Especially with comments in requests and documents linked there. Makes it confusing if not in documents folder.
Pros: Ease of downloading documents relatively quickly to our folders
Cons: Hard to track new data coming through this dataroom ie whats new and whats already there
Vendor Response
by DealRoom, a Day1 Company on 14/3/2019
Hello! Thank you for the feedback and happy to hear the platform was easy to navigate. You are able to filter by date last update in the Requests tab and filer by date uploaded in the Documents tab to keep track of most recent activity. But appreciate you bringing that up as we are always looking to improve the platform. If you have more feedback it'd be great to discuss! Feel free to email me directly [email protected] Thanks again for the feedback!
- Reviewer Source
- Reviewed on 13/3/2019
Kirt K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/7/2019
"DealRoom Review"
Comments: Compared with other VDRs, which tend to be more complicated and expansive than necessary, DealRoom has been easy to use with an appropriate level of functionality.
Pros: The software is straightforward and easy to use.
Cons: Nothing to report
Vendor Response
by DealRoom, a Day1 Company on 31/7/2019
Happy to hear the platform was easy to use Kirt! Thanks for the positive feedback and taking time to leave a review!
- Reviewer Source
- Reviewed on 27/7/2019