Asset Panda Reviews

Great tool to Manage your Assets

Comments: Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.

Pros:

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Cons:

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Asset Panda Review in Education

Comments: Asset Panda has given us a fresh start on our asset management and allowed us an easier workflow than previous asset management systems we have used.

Pros:

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Cons:

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Asset management and inventories are easier to manage now

Comments: Asset Panda addresses the issue of adapting processes and procedures to a piece of software's capabilities. You may model your company's activities with Asset Panda's action and process creation tools.

Pros:

This asset management program is great since it is so simple to use. It's great that you may make new groups to accommodate the evolving demands of your company. To keep tabs on who has custody of these PCs, I utilize Asset Panda.

Cons:

Asset Panda's drawbacks are minor and hardly worth considering. The dashboard component might use some work as it is not all-inclusive and the interface could use some cosmetic and functional updates.

A complete letdown

Comments: We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Pros:

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Eases the Assessment your Assets

Comments: I absolutely love Asset Panda! It makes managing inventory for multiple devices/equipment a breeze.

Pros:

I love the user-friendly UI and ease of use for both entering and modifying assets into the system.

Cons:

There's not much to not like as it makes for a seamless experience, especially the barcode scanning feature built into the app.

Asset Panda has allowed us to centralize and track all IT assets

Comments: The college has had a great experience with AP since we started using it, it has allowed my team to manage and track inventory of all IT assets that we hand out to our employees. It provides reporting that assists with our yearly refresh of laptops.

Pros:

GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.

Cons:

We do not have any cons with the product, we find it to suit our environment and needs perfectly.

Asset Panda for Inventory and Asset Management

Comments: Overall, we are really happy with it and are looking at ways to implement it around other areas in the organization. Our Customer Support Specialist saved us from scrapping this great investment and relieved the frustrations we had due to our lack of preparation in the initial setup.

Pros:

We have found Asset Panda amazingly configurable and it hit all of the things we wanted in one SaaS. We needed something for inventory, asset mgmt, maintenance records and scheduling, and check in/out. Set up can be a little tough, so you use the implementation specialist as much as possible, they are the experts to set you up for success. To be honest, we didn't do this well. Having the system for 6 months and not using it well, we weren't sure it had a high ROI for us. As that happened, our Customer Success Specialist contacted us and was able to redeem the system for us, walking us through a few changes to completely revamp our process to make this system work amazingly well for us.

Cons:

Not realizing that given its amazing customization ability required more attention from us in the implementation. There are some phrases/fields that aren't amazingly clear, so we had to write a little glossary for our team so we knew exactly what some things within the configuration meant.

Physical Asset Tracking Necessity

Comments: Asset Panda is an excellent solution for a use-friendly asset management and tracking software that is flexible and easy to implement and use long-term. The downside is the one-dimensional platform for physical assets. I wish Asset Panda had a more in-depth project management and gantt feature that also coupled with personnel management. Then it would be unstoppable.

Pros:

I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!

Cons:

I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.

Amazing Asset Tracking with Asset Panda

Comments: Overall, Asset Panda has been a great asset management system for our company. It has allowed us to track our assets more efficiently and easily manage them across multiple locations. The customer service has been great and we have been able to integrate it with other programs we use.

Pros:

Asset Panda has been an incredibly useful tool for tracking our assets. The user interface is intuitive and easy to use, and the customer service is top-notch. The ability to quickly locate and manage our assets is incredibly helpful, and the integration with our other software programs has made it even easier.

Cons:

While the features Asset Panda offers are great, the cost can be a bit high for some organizations. The setup process can also be a bit challenging and time-consuming, and the lack of mobile app support can be inconvenient.

Great tool for asset management

Pros:

Asset Panda is a great tool which is very easy to use and is highly customisable. The ability to use the mobile app as a barcode scanner is a huge plus

Cons:

Amazing tool, my only complaint is that the app crashes randomly

Absolutely Pan-nominal!

Comments: Asset Panda has made a world of different when it comes to managing our assets.

Pros:

The ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in. The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.

Cons:

Seems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally. And the panda device agent does not work as we thought it should.

Recently Renewed

Comments: Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.

Pros:

Everyone has access to view the same information with pinpoint accuracy of past and future loans.

Cons:

Sometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.

Always at hand

Comments: The experience has been good, since it helped us to better organize the assignment of devices and have better inventory control.

Pros:

That a barcode can be assigned for each device, assign a customizable ID, the history of what has been assigned

Cons:

The change in the Entity option, that you could see the name, and now it has a single name, Example we have 12 grades of students and each one had their name Grade 1, Grade 2, etc, now they all say Students, and we should not enter each one to know the degree, since they are not organized alphabetically

Asset Panda Rocks!

Comments: Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.

Pros:

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.

Cons:

It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.

Great product!

Comments: We have found a huge amount more solutions and improvements to the way we manage our assets and business than what we initially were wanting and expecting from the product. The flexibility and options available to build your own unique product has been great.
The staff and support is always amazing. It was one of our concerns initially as we are an Australian company, but any time we contact them for any questions or technical support they respond back straight away and always follow up to make sure everything has been sorted out.

Pros:

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

Cons:

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

Great value

Comments: Overall, we are very happy with Asset Panda, and we could not manage many aspects of our IT responsibilities, efficiently without it. We use it not only for hardware/software asset tracking/management, but also for warranty management, shipping logistics, and employee on-/off-boarding management. We have automated notifications and reporting to help us take action when needed or simply provide a custom snapshot of anything we want.

Pros:

I like the ease of use and the myriad of customization options. The reports (once properly configured) are extremely useful in getting a quick overview of the various tracked components. I also like the notifications that can be created for literally anything. Finally, the Work Order option is great for managing shipment logistics.

Cons:

Some of the menus seem counter-intuitive and require more clicks than necessary, in my opinion. I miss the 'Save and Exit' option on some of the screens that used to have it. Also, the Work Order flow/actions took a while to get configured correctly. I wish some of it would be more intuitive. Perhaps some wizard style setup option with some basic workflow scenarios could be added which could be further customized by the user?

Solid Product

Comments: Very happy with this. There are now some products available that were not available when we chose AP. Pricing on those is quite lower. I would be interested how they would compare with eachother.

Pros:

It is super simple to use for storing basic Asset information Love the scanning capability using a smart phone and the app Filtering assets makes for quick and nice reports for inventory management

Cons:

I wish the label printing had more flexibility I wish it would auto assign asset numbers when adding new devices Perhaps some quick reports

It's a powerful tool for asset management and Project control

Comments: This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification...... We are still exploring for more we can do with this powerful platform.

Pros:

1) The connection between groups 2) The capability to build your own actions. It's a platform with such strong user customization capability. 3) It's very powerful to trace equipment with unique serial number.

Cons:

1) It's a little difficult in management of consumable items which have high volume and without serial number; 2) The format of the reporting is a little bit inflexible. However, it is be strengthened by exporting the data and create reports using Power Bi or similar.

Asset Panda was an unexpected surprise as a very powerful tool for business

Comments: My customer was having trouble with a lot of IT assets that were not properly managed. They suffered big financial damage for stolen or "lost" assets, and also for purchasing some parts or equipment since they had none, only to find out days after that there was actually a proper stock. Now, the IT team can provide agile response to users' requests, they are anticipating waranty and licensing renewals, and they are doing a lot of reassignment of compute and mobile devices since now they can match device specifications to job descriptions and roles, thus optimizing the way assets are being used.

Pros:

The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes. The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem. For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system. The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.

Cons:

The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer. For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.

Houston Zoo, Inc. (Attwater Prairie Chicken Conservation Breeding Project)

Comments: From our initial demo to our implementation with specialist representative, the Asset Panda team has been attentive, helpful, and very quick to respond. representative did a great job of understanding and fulfilling our team's process needs. She even got us to use the new embedded groups feature which solved one of our needs for multiple treatment logs. The program is very flexible in terms of application. With a few tweaks, I think it would be a model program for other organizations to use for endangered species breeding and medical treatment management. For standard office and technology asset management, I think that it already fills all the requirements.

Pros:

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

Cons:

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Excellent app to keep your assets in check

Comments: Asset panda has helped us to see and manage the big picture of all our fixed assets in the company. It gave us a powerful report of what we have, what needs repair/replacement, what is lacking... etc. The barcode feature via the use of the mobile app makes life easy for the auditors, and the report and dashboard is intuitive and friendly enough even for the management team.

Pros:

We moved from an internally (Intranet) developed Asset management tool to this full-featured, Cloud-based solution. And we love every bit of it! Easy cataloging of all our company assets with a user-friendly software that any of our staff can access. First, the use of the cloud makes it accessible from anywhere and anytime. We hardly noticed any downtimes that affected our operations. Accessible also via our mobile devices, we can easily create barcodes, and scan it for easy tracking and update of records. I am rarely impressed with the customer support, but hats off to Asset Panda team. Their training and on-call support has been fast, efficient, and polite. The reporting tool is powerful. It can churn out all our records into a well formatted and context relevant reporting format.

Cons:

Mobile app works when connected to the cloud, but it does not offer offline mode (with sync function for a later time). This would have been nice for areas where we had to scan assets on the basement or in the field where we didn't have connectivity.

Asset Panda is a great way to keep track of all your company's equipment.

Pros:

We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

Cons:

It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Panda Panda Panda!!!

Comments: When started at my company there was no visibility. Taking all of the spread sheets that were floating around and consolidating them into a solution that updates in real time has instantly impacted our business. My Solution Expert really took the time to trial and error scenarios for me to make sure this was a viable solution before moving forward. Rep on the implementation team is a Boss Panda for sure. She hit a home run with the set up of our solution. I recommend Asset Panda not only for the power of the solution itself, but because they really take the headache out of setting up a full fledged system for you. As long as you have a vision of what you want to achieve they will make it come to fruition. 10 out of 10 guys, well done!

Pros:

This software has a customization for any of your needs. Once I got used to the configuration tool and how fields and status' can link together I realized the sky is the limit. This also is beneficial in the long run regarding how processes and practices can always change, but now I have a solution that can change with us! I am fully pleased with the set up process, it only took 10 days. It probably would have only taken rep 2 days to do everything for me, but I kept changing everything on her. Which is a testament to the benefits of utilizing the implementation team at Asset panda.

Cons:

This is just personal preference, but I wish things that I had a color code setting for would show up on the mobile app. Example: Available status is set to highlight in green, on mobile app it does not. Not a big deal for me though.

Asset Panda A+ for asset tracking

Comments: We have hundreds of assets and tracking repairs and disposals was becoming cumbersome and inefficient using traditional spreadsheets. Asset Panda has let us pull reports at the end of the year to see assets junked or purchased during the year for tax reporting. the ability to link pictures of the assets and pictures of the purchase invoices, allows us to quickly research repair history on some of our mission critical equipment.

Pros:

The phone application. I can quickly open it and scan an asset and see how old it is and where we purchased. Also some repair history as well.

Cons:

I do not like the login through the PC browser- it never remembers my info (may be a browser issue), but it also won't update my dashboard to open to the asset page. It will for my users, but not for me as administrator. Also, we have never gotten the repair tickets to fully work with our flow. That is more a training issue as the software seems to work as designed.

We love Asset Panda!

Pros:

We used to use asset cloud and didn't have any means have tying a user or email address to an asset that was being assigned or checked out to someone, so we would have to manually enter the user's information to track who was using it and how long they had it. Asset Panda gave us the ability to change that with its various integrations as well as the ability to customize the check-out process.

Cons:

It was a bit challenging to program AP the way we wanted, but even then, the implementation team helped us hit the ground running.