ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.
ERPAG has really made it easy for us to function like a big business with a small business budget. The service alone is priceless.
It is sometimes difficult to undo some changes.
Filter reviews (301)
Filter reviews (301)
Good ERP to take in consideretion
Comments: We are a growing company, we manufacture, we order from other suppliers, we produce, and we sale trough Shopify and B2B and wholesale via Quickbooks, We have a sales department, technical department and, production department and shipping department, this way I can integrate all under one platform.
We were about to implement Inventory management, and Shopify recommend Erpag, I just been using the Demo, but they got me at the first minute, very intuitive and easy to navigate. I will try also the service and repair platform.
No integration with other apps, at least couldn't find how to do it.
Highly Recommend! Great software, and you can't beat the pricing.
Comments: Used it at a previous company (found it, implemented it, admin'd it, and was a daily user. Now I'm using it as my own company and have recommended it to others.
Initially liked the purchasing and PO functions the most...then I started digging into and learning more about multi-level BOM and love it. The new custom reports are great as well, and give the user more capabilities in designing the look and content of their documents.
1 Day = 24 Hrs. While this is true in its simplest form, it is not true for how many companies work. I would rather see 48 hours on a time sheet instead of 2 days, which can be misleading depending on how your company operates.
ERPAG Lacking Support
Horrible. Their technical support documentation is not updated and I hired a website developer to try to get it to work. The developer did everything he could to get it to integrate only to be finally told "sorry I cannot help you" from ERPAG support.
At first I was very excited by what you had to offer. Unfortunately you do not have the tech support necessary to help me resolve the issues of connecting my website to ERPG.
My web developer did the following for me:
-Followed their instructions of uninstalling all plugins and testing connectivity.
-Tested their connectivity on a fresh install on a simple shared server.
-Booked a service support call and talk to you via live support. I have also tested my Woo-commerce integration with their competitors, MRPeasy and Katana, and it was easy for me to do on my own without tech support.
Everything they say they can do. I was super excited about the is software when I found it.
The software would not connect to my WooCommerce website.
Excellent Easy to Use ERP System
Comments: We choose ERPAG after wasting our money in custom ERP system with other company and it took almost 1 year for them to figure out what we needed and it still did not work.ERPAG is so easy to deploy , anyone with basic ERP knowledge can start using in few minutes. And I have never seen ERP system with so much customization option in reports.
It was so easy to deploy this software. We started using within 4-5 days and that include training to team.
Only thing we did not like about this software is limited capability in accounting module.
Ocean Roads ERP Feasibility Study
Manufacturing tracking and productivity, freeing up managers by putting job stages and tasks on a screen for manufacturing staff so they can keep working without seeking constant guidance from a supervisor.
Tracking job time and expense and employee efficiency.
Simple in its layout and use but remaining very powerful in its ability, I have only used the mobile app briefly but it was a great experience.
We manufacture in three separate workshops in separate parts of the country and each location manufactures some of the same products, Because of the location differences each workshop has different suppliers for parts/raw materials, A feature that would be handy would be the option when creating a product based on bill of materials have the ability to create multiple bill of materials based on warehouse and have the option when that product is chosen in a sales order the sales person can select the appropriate warehouse and then the correct purchase orders are created for the correct suppliers.
Comments: I am still on the trial, but overall I am impressed by the features Erpag offers for the price.
I'm impressed by Erpag's suite of features for manufacturing and inventory control. It is a great platform to manage production materials and workorders.
I have experienced a handful of crashes and other minor bugs. The type of tasks that can be performed in the app are limited.
Do it all software
Comments: Helps us run the retail side of the business efficiently.
We were moving from another software provider so had a list of services we needed from the software. Out of all the software we looked at this came out on top as did everything we wanted and more.
Not really any negatives as functionality is great.
Great ERP for SMB that's ready to leave Excel behind
Comments: So far, our experience with ERPAG has been very positive. The software is very stable and works well. Also, the support staff are very knowledgeable and helpfull.
It's an easy to use system. The learning curve is very quick and support is very responsive. All the core features you need are also there.
The documentation, especially the manual, is not that great. It tells you screens and buttons but doesn't really provide context of what you're doing and why. It does appear that they are working on this though.
It looks great for us
It is easy to use, the interfaze is so intuitive and exist a lot information for learn to use the software.
I want to know if maybe it can be custumize style with my own company logo.
Good value and functionality
Comments: Supporting ecommerce store as well as in-house and vendor inventory.
Powerful and easy to use and initial service call was good.
UI is a little outdated and no open API.
Has the potential to be something amazing
Comments: It's been great software for the money. I cannot complain however I believe they have focused on running before they can walk. Basic elements of the system are not user friendly. It my opinion it is pointless offering a feature which doesn't work correctly and what is frustrating is that when you raise the issue you are told the software is designed for SME's and they cannot fix the problem. We are a micro business with 6 employees so if we have the problem you can guarantee others have the same issue as well
I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review The software has some great functionality and is 90% there - Generate Purchase Orders - Automatically generated Purchase Orders from Low Stock - Set minimum order quantities -Set up Bills of Materials -Create supplier price lists - Customise your view and reports -Generate QR codes - Allocated storage bins, racks and shelves - Sync with Shopify to automatically update product pricing based on materials It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way
The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system -This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data -You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient -The report designer is not particularly user friendly but in the most part it does work -A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order - On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock - They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do There is more but I have run out of character allowance ......
Great value without compromise
Comments: Great, customer support is very responsive and training
Easy to get the hang of, navigation is very simple.
Still a bit USA focused, needs to be more outward looking for global community
Excellent Customer Support
Comments: Warehousing Solutions
Your SW is user friendly and you have excellent Customer Support
nothing till now all we did was uploading the data
Great ERP for my distribution business that plans to add O2O retail functionality
Comments: I am still in the trial phase and keep expploring its full set of functions and features. However, with my limited experience with this software, I would say the initial experience is very good. I also had a demo section with one of their pre-sales support. The demo section clearly showed me the core functions, and the pre-sales support could answer most of my questions. For those that could not be answered right away, they follow up an email with links to answer my questions. With that said, the overall experience I had with ERPAG was very nice, like 9/10.
The operation and information flow of this software matches the business logic of my sporting goods distribution very well. Hence, to my learning curve is not that deep, what I have in mind when performing a business operation, e.g. creating a sales order to invoicing to delivery can be easily map out in this software, because its flow, input, output, etc are well defined. I believe it is because of years of working with various of businesses, the team behind ERPAG understand how to organise the information in a neat and user-friendly way. I also like that fact that it can be integrated to Shopify as I am planning to expand my business to B2C and setup my webshop using Shopify.
The UI could be more modern and clear, however, definitely not a problem to follow the flow to click and complete a required actions.
good foundation and huge potential, will see if ERPAG will leverage the opportunity
Comments: Certain things are cumbersome at first, for example a BoM in ERPAG is a product that results from a recipe (raw materials, activities etc).
ERPAG has a good foundation that could provide significant benefits to those that would find a match between their process requirements and the conceptual design of ERPAG.
Lacking an API !!! Will be a turnoff for most. Support over the chat is prompt but not on point to the raised matters. The agents seem to be instructed to tell you about ERPAG features that you may have missed :-) Cannot provision recipes for a Product that has variants, fortunately you can copy existing one to new and adapt. Cannot use the software from multiple windows at once; when you open in a new one you will be logged off from the first. At times would be useful to work in one window and see some context in another one. ERPAG does not maintain your session context; if you are logged off you are supposed to re-open all the tabs you were working on. ERPAG didn't implement any local caching on the devices connected to their platform; so a laggy internet connection will mean you'll start over your work. Not enough transparency for pricing... you're charged by the Database size as well but there is not a predictable relation between your activity and the charge. In my trial with only a few things added I got to around 200MB. Not clear about how things will work at scale... Backup/ restores etc Certain things you cannot revert once saved... human error should always be factored in :-)
ERPAG widely covers the needs of any retail company. It's a very intuitive and easy to use software.
Probably the highest rated product in terms of price-quality ratio.
A highly and fast configurable product.
A very intuitive ERP that requieres shorter implementation and trainning times.
A fairly good GUI that makes it relatively easy to identify the next steps from the creation of a quotation to closing/booking a sales order.
A product that can be easily customizable without the need of technical support or contacting ERPAG development team. It is fantastic that you can customize document templates to adapt them to your business needs.
Setting up your company's database in ERPAG is easier and faster than in most of the commercial ERPs you can find in the market. You can create a product catalog with almost as many product attributes as you need in just a matter of minutes. You are also able to upload not only product info, but also purchase orders, suppliers, customers, employees and many other tables from your own databases, by importing them into an excel file. The latter plus the capability to customize data fields, either by literally translating fields to your local language or by changing names so that they can fit your business needs, it's a brilliant idea that I hadn't seen in any other ERP product out there.
There are currently no options to work with more than a single currency, which is a shame considering that businesses are becoming more and more globalized.
Outstanding customer support
Comments: The software does what I need it to do for the most part and the company listens to my needs and will sometimes make the necessary development upgrades.
The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.
The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.
ERPAG as the fitting solution for many other over the top ERP system
Comments: Very beneficial, my teams loves to work with it and especially likes the clear dashboard when you start.
Clear use, most new people can learn the basics within in some hours. Complete for track and tracing of orders, purchasing and materials including serial and batch numbers.
Limited connection to other systems and unknown by other systems.
The ERPAG has potential to become great
Comments: It's been great so far due to outstanding customer support.
It's backed by great customer support. I think they will improve it day by day.
Here are a few: - Mobile app of the software is still quite basic. I hope they put more effort into it. - The app doesn't let you to adjust time of login session. It will be expired after a period of time then you have to login again. I often re-login more than 20 times per day. - I think the software doesn't use CDN so we sometimes got difficult to use it due to laggy connection. We're located in South East Asia. - The software doesn't reopen your last tabs. You will have to open them again each login.
Fantastic ERP that is very scalable
Comments: a Super product that is real bang for buck!
Ease of manufacturing, Order processing and how customizable everything is
I wish there were a little more API customization and ability to auto call orders from marketplace platforms. Also the xero integration forces you to choose one selling COA so if you sell from multiple warehouse locations you cant separate what account it should push to so then you have manually change the sale account in XERO... that is a mission
Seems great so far
Comments: Experience has been very good - easy to use, great value for money, and does what I need it to do - manage inventory, purchasing and production planning.
Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.
Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.
Comments: Back-order (sales and Purchases) is very nice management
The experience of using this system has been great. Congratulations to the entire team. The points or areas to improve would be in synchronization with banks and administration to store merchandise from other companies. (in & out)
the point of sale application is very limited in functions, it needs more options for sellers who sell out of business
Erpag is simply amazing, and customer support if phenomenal!!!
Comments: Simply amazing. From support to implementation, great at every step.
They are always willing to adapt and customize areas that require additional functionality.
Sometimes difficult to navigate and setup. Too much functionality.
MUST USE SOFTWARE
Comments: BEST SOFTWARE
Manufacturing made seemless, the quick sale pos is relentless and very easy to use.
The software has no accounts, but on the postive side you can link to quick books.
AMAZING ERP solution with even better service!
ERPAG has really made it easy for us to function like a big business with a small business budget! The service alone is priceless. They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back! Great ERP solution!
The team has been quite responsive in tackling our challenges and they’ve even worked on implementing new features to cater to our needs. At this point, I can’t give anything but praise.