Grow your people pipeline, build authentic and long-lasting relationships, and source and hire the right people with LeverTRM.
It is extremely easy to use, and the customer support team is great.
Sometimes I get a little stuck and won't be able to find a person, or permissions don't seem equal across the board.
Filter reviews (576)
Filter reviews (576)
Amazing user experience from end to end with Lever !
Comments: Saving time on everything from applications review to interviews feedbacks, including sourcing and nurturing !
I really enjoyed discovering the Nurture feature that helps me save a lot of time. The team collaboration on hiring is really smooth thanks to Lever from reviewing sourced profiles and applications to completing interviews feedbacks. Using Lever really ease the implementation of new collaborative hiring process within GitBook. My experience with Lever is the first user experience I ever had that encourages me to recommend a product being 100% confident ! I enjoyed every step of my experience with Lever from the very 1st call discovering the product with [SENSITIVE CONTENT HIDDEN], all the way to the amazing on-boarding led by [SENSITIVE CONTENT HIDDEN] until being an actual power user of Lever.
There is not much things I didn't like about Lever. If I would think of one, it would be the grey UI that is not really appealing and sometimes the UX such as having to go back on settings part to update a template but those doesn't reduce the great user experience one should have using Lever.
Does the job on the budget. If you have $ go with a more expensive one.
Comments: Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.
Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.
Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.
Worst experience in an ATS
- it allows you to set your info in order. However this is really basic for an ATS
- Data analytics are very basic- doesn’t allow you to do sourcing with key words
Lever is a solid ATS tool
Comments: Overall, a good upgrade from our previous ATS, Workable consider pricing and automation + ease of use.
I like how simple and sleek & modern the UI is. The candidate dashboard is easy to track and review, you can see everything about the candidate's application in just one page or view. I also like how automated and customizable the platform is when it comes to adjusting the funnel accordingly. You can also post and duplicate job postings in just a few easy steps.
Lever's Applicant Tracking & Candidate Management feature or dashboard is simple though would like for the view to have more filters so I can review per filter (e.g. date ranges, location, etc.) and not just per job posting. Customer support has been consistently quick to respond from the start though would have liked more hands-on support in onboarding; it's mostly self-onboarding and integration.
Lever is such a user-friendly tool and a huge improvement for us!
Comments: We weren't able to successfully build a robust database previously. Lever allows you to do that in an organized way. Also, the metrics/reporting capabilities even within the enhanced package is far superior to those I've used previously.
I love the UI/UX of Lever. It's super user-friendly and easy to figure out overall. Lots of capabilities we didn't have before. Compared to the solutions I've used before (JazzHR and BreezyHR for smaller businesses), it's like night and day. SO much better.
There are some features that are missing/need to be improved. They aren't dealbreakers, though. For instance, you can't manually update job posting dates. Also, the site doesn't have many partnerships with free job boards allowing you to automatically push out postings to them. It's integrated with LinkedIn and has a recent integration with Indeed as well, but that's it. If you want postings on other job boards, you have to manually do it, which is a decent amount of work.
A simple candidate experience tied to a robust and data rich back office engine
Comments: I would recommend Lever over every other product I have used in the past, including products built by Payroll providers ADP, Paylocity and Paycom. More flexible, easier to use and more client intuitive
Easy to Deploy. Great staff to work with us
Price is always an issue with Not For Profit, but our time savings has been worth it
Best application for recruiters
Applicants management, integrated workflows and options.
Could be a bit cheaper, that's all I would improve.
Love Lever, Thank you [sensitive content hidden]!
Comments: The perfect applicant tracking system for tracking our applicants.
The product was easy to use and implement to our growing business.
The overall feel and organization could be better but overall, I am satisfied with the software.
Great and easy to use software
Easy to use, great way to manage candidate pipeline
Sometimes zoom links for interviews don't autopopulate
Good option for application tracking
How easy it is to track our referrals and see who’s involved in the process
A notification system once a referral is archived could be interesting
RLL = Recruiters Love Lever
Lever is a very intuitive product, and takes the recruiting efforts of any organization to the next level. The interface is extremely user friendly, and helps streamline candidate experience. Their Customer Success team is amazing, and they are always willing to go above and beyond for their clients. I first came across Lever when I was leading recruiting efforts at a startup called Bluecore. I was all but settled on selecting Greenhouse as our ATS, not because I thought it was better than Lever, but simply because Greenhouse was the ATS that I heard the most buzz about. Before pulling the trigger, though, I decided it would be a good idea to see what else was out there, and at least take a look at another option or two. I reached out to my Recruiter network, and my buddy at Foursquare mentioned to me that they were using Lever, and that he really liked it. I set up a demo, and the rest is history. Lever knocked the demo out of the park, and I have had an amazing relationship with the company since. When I eventually left Bluecore to become the Director of Talent at Docurated, I made sure during the interview process that I would be able to bring Lever with me. The product is continuously improving, and I look forward to being a part of the ride.
I don't really have anything negative to say about Lever, as I am a big proponent of all of it's functionalities. If I had to pick something, I would suggest that Lever start working with more job posting sites to enhance it's capabilities on the frontend. Blasting out job postings to Indeed and other top job sites, besides for just Glassdoor and LinkedIn (I think you can only do this if you purchase job posting slots from these sites), would be awesome. Right now I am using Built In NYC in additional to Lever to ensure I get the most bang for my buck in regards to driving inbound candidate flow.
Strong ATS Platform
Comments: Lever is the 7th ATS that I have used professionally and I have demoed many others, it is one of the best out there. We went through our selection process a year ago and ended up demoing 13 ATS providers and they were the best for our needs. We couldn't be happier with Lever and plan on being a long-time customer.
-Great UI/UX-very intuitive and easy to use -Good tracking capabilities: Can create unique URLs, each employee has a unique social/employee referral link, you can drop a Google Analytics tag, and can embed tracking pixels -Easy to get buy-in across the organization -Adds efficiency to the recruiting team saving recruiters and coordinators time in our day to day. We had to do a ton of manual work with our last ATS. -High engagement: Many of our team members weren't a big fan of our previous ATS and now they have turned into power users -Chrome Extension and integrations with other sourcing tools to be able to easily import candidates into Lever to manage the pipeline -Gmail and Google Calendar integration so you can do everything from one platform and not have to continually go back and forth when communicating and scheduling candidates -They are continually upgrading their software as we have been a customer less than a year and have seen many new beneficial releases -Have a CRM product(Lever Nurture) -Great support from initial contact through implementation -During the sales process, they really took the time to understand our business and recruiting processes -Easy to create customized reports -Tons of partner integrations -Streamlined and easy implementation process
-Doesn't have automated social referral distribution. Employees can't schedule their job posts via social, they need to do it manually each time through Lever. -They don't have Live Chat for customer service -When setting up your job application, if you choose to have a resume as required then the 'Apply with LinkedIn' is pointless. If they 'Apply with LinkedIn' then they still need to upload a resume. Unfortunately, 'Apply with LinkedIn' doesn't cover the resume requirement.
Data driven and dedicated
We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.
While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.
Comments: This is a pro and a con - When processing a candidate for a role, it's good to be able to have visibility of what stages they're at with other roles they've applied to. But then it becomes a bit annoying when trying to process them for one role, but having to either decline or progress them for any other roles they've applied for, even if they aren't your roles.
- I like the way Lever processes candidates (pipeline). It's straightforward to use. - Great visibility of candidate notes. - It's fast at updating across the system, good synchronisation. - I like the way the feedback works between Outlook/hiring managers email. - New interview feature to show if hiring managers have accepted their interview invitations. - We like that it integrates with DocuSign and Outlook, and the chrome extension for LinkedIn. - It's cloud-based so we can log in from anywhere. - Evan is awesome
- We can't use bullet points in Offer forms because they don't format correctly in the final contract. - Formatting of job description (can't do bullet points) - It's challenging for hiring managers to find the 'approve' button when offer approval emails come through (it's at the bottom of the email and then it's not clear when they open the candidate's profile. - Could have more use of colour coding. - Hiring managers keep their access to individual profiles after their jobs have closed (then managers complain about receiving too many notifications) - There should be multiple Offer forms (for each of our locations for e.g.) -
As a solo recruiter for a rapidly growing start-up, Lever has saved me so many headaches.
Honestly, it was the calendar booking for a while, but now its 100% Easy Book Links. In the few week's that I've had it, it has saved me so much time in booking both my first round screenings and I've been able to work with hiring managers on their recurring weekly schedules so candidates can book their own technical interviews as well. Outside of that, I've been diving into building a much more structured interview process and Levers Feedback Forms are robust enough that I can create super thorough forms tailored to each hiring manager.
I wish there was more functionality that made liaising with recruiting agencies easier. Very few agencies ever use the "custom job application" link that I send them and the resume email import functionality is very basic. Ideally, I'd like the capability to automatically tag their source. Possibly based off of the email address of who originally sent it to me. (IE - Agency sends me 3 resumes and CC's the email I use for Email importing. Lever see that "[email protected]" email handle and automatically knows that it should mark the source as Agency and tag it as "Recruiting Agency" or w/e) Honestly, that's my only gripe, and it's not even a bad one. It's super niche for smaller recruiting teams like mine who use a number of agencies to help ease my work load.
Lever is the most intuitive tool I have used....
Comments: This was an easy survey tool to use.
Lever is an intuitive tool. The flow of work is thoughtful. I was able to self-teach my way through the tool and my hiring managers are also fluent in the tool with minimal effort. Lever enables me to be a great business partner to my hiring managers and to support finance and our business. I have had a team of 8+ and made a career switch and am supporting talent solo - it really enables me to use my time well. The scheduling feature is quick and easy for large interview panels. The tool to open phone screens with blocks of times saves me hours in scheduling. It's a live tool - anything I add it updated automatically. Lever gives you the ability to have contagious transparency with your hiring manager and other team members. This tool has all the features I need. It's priced very well in the market. Lever integrates with my other top partners. The support I have received from Lever is also like no other. Kudos to you, Lever.
So far the only thing on my 'wish' list is when we have pre-qualifying questions that if someone answers 'no' to something we need to be a 'yes' that it would send an automatic email. My support team takes this feedback and looks to incorporate it into their future roll-outs for the tool. Which I love... my voice is heard as a customer.
Love using this ATS
Comments: Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use.
I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform.
The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology. I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers.
Easy and useful tool but often needs work arounds for special processes.
- easy to navigate - simple setup and settings management - easy tracking of candidates and pipeline - bulk actions - collaboration: Notes features and secret notes - Organization of tool, specifically on profiles: easy to find information and like that the features are separated out (Notes, Feedback, etc.) - Integration with GCal and Gmail and Docusign - can have agencies submit into the tool - customizable feedback forms
- hard to customize certain processes - can't customize access for all employees - some features are unclear without explanation; help text sometimes doesn't provide clarity for the functionality - difficult to build future pipelines or "project folders" for future sourcing - agencies can't track their candidates in the tool (agency portal) so we have to manually keep them updated - overall management of everyone's Lever access -- experienced many bugs in the backend and reoccurring issues
The Recruitment Tool You Really Need
Comments: Overall, I think Lever's by far the best product on the market for those who are focusing on sourcing for good candidates for jobs. This tool is the most efficient one I've seen: I single-handedly ran 200 senior candidates through the tool via sourcing in my first month at work, from sourced to 2X hires. Saying that, the sales process could be better and they're a bit unnecessary when it comes to additional features. All in all, grit your teeth and just do it. It'll turn Recruitment into an organised, and very professional flow in a matter of days.
- Time Efficient: LinkedIn extension, and the flow of the work means 1 person can manage 100s of candidates: and survive. - The Sourcing Dream: if you're sourcing candidates it's your best friend: it takes me 30 seconds to onboard a new lead - Customisable interview sheets: it's so easy to give feedback on a candidate once you get going. -,Wonderful Onboarding Support: once you've made the decision your onboarding support is impressive, professional, and great.
- Price: it's not cheap, but the price does vary according to company size. It's worth it if you've hired anyone dedicated to recruitment. - Integrations: things like a Slack integration are unnecessarily pricey features. The same comes for the amount of integrations (not that many) as well as the price tag to do each one (something as necessary as a DocuSign integration costs serious cash). That limits you, and feels annoying. - Sales process: it's not the best sales experience. They aren't flexible on things like multi-year deals, or any way to help you line up the Product with your current budget. That makes no sense.
Quality ATS, though not the most user friendly
Comments: Using Lever has been a good experience for our team overall - it's centralized all of our recruiting operations in a single platform, making it easier to track candidates and hire them!
Lever has all of the features you would expect in an ATS - an easy to set up careers page, configurable roles and permissions, feedback forms, customizable steps in the interview process, scheduling, and more.
New team members often find it unintuitive to figure out how to add feedback. I also don't like the lack of formatting options in the feedback text boxes - for example, bullets copied in from a Word or Google Doc are lost, resulting in garbled text.
You CANNOT find a better ATS
Comments: EVERYTHING about leading a talent function is easier with Lever.
The ability to easily implement and adopt this software was critical and a major reason we decided on Lever. Given company wide adoption was necessary for our new ATS, ensuring we found something that everyone from Talent to Engineering, and everything in between would be comfortable with was key. Lever makes it easy for everyone, at all different levels, to get value from the platform. Since adoption, the participation around recruitment activity such as referrals and interview feedback has dramatically increased.
It honestly becomes a bit difficult for me to think of a true "con" to this software. Anytime there has been an update or new feature that i thought wasn't the right way to go, I've been completely wrong. The Lever team listens to their customers, understands our needs, and delivers on it before we even have a chance to know it was something that needed to be fixed. If I REALLY had to think of something, it would be that I can't group my users by team in administrative settings. It would be great to search by team/group vs. name.
The best ATS I've found
Comments: Having past experience from using Lever, I knew it was my go-to ATS when I started my own recruitment company. Although not originally intended for external recruitment agencies, I find it to be a useful tool for our work as well – as a result we might not use all the features (e.g. the agency platform), but for all intents and purposes it's the best tool I've found. Customer service has been great, the only downside being that as there's no local support in Europe, we usually have to wait until the next day to get a reply. Not a big issue, but worth noting anyway. If you want to customize the recruitment pipeline steps and archive reasons you can't do it yourself, so in that sense it's not the fastest tool to modify on the go. Still, it's a great tool overall!
- Ease of use - Useful features - Customer service - Integrations and extensions
- No local support in Europe --> takes a while to get replies to queries - Customization has to be done through Lever support, can't update the recruitment pipeline or archive reasons by yourself - The job ads created through Lever don't look very nice
Increased agility and transparency.
I love that it is so user friendly. My previous ATS was really clunky, and there seemed to be a variety of ways to do the same thing - therefore I was constantly worried about consistency and reliability of the reports I was running and the data I was using. Lever works seamlessly with Gmail, it allows me to reduce the admin time involved in the interview process through automation and in-built scheduling tools, and I really enjoy having the ability to empower my hiring managers by giving them access to all the information, stats (time to hire etc) they need, on demand, directly. Lever has given our recruitment process an additional level of transparency and accessibility that is invaluable. I also love Lever Nurture. I strongly believe that talent acquisition professionals should be effective marketers - and the ability to include and leverage my ATS as part of employer brand and EVP communications is brilliant. If I have any questions, customer service is always very helpful and quick to respond.
Smooth experience for hiring managers and interviewers.
The best part about Lever is their front facing experience for Managers and Interviewers. The ability to review candidates, submit feedback, and schedule candidates is smooth for our internal / external stakeholders to use. Their support team is also very responsive and friendly on finding solutions.
The biggest pain point is the Lever Talent Intelligence (LTI) & Reporting functionality. While there is a lot of data, there is not an easy way to create and view reports using either in-app or LTI functions for our executive leaders to digest. There is a significant time commitment from our recruiting team to pull all the data into reports to show even basic KPIs in an easily digestible format for our executives and leaders. However, with that said, it is better than many other ATS platforms & their team is constantly working to improve thier products which is appreciated.
Lever took us to the next level
Comments: Great product - have not regretted our move. We're hiring faster than ever, and the company seems much more aligned in hiring.
- From the very beginning, Lever was high-touch and hands on with their implementation. This made what I thought would be the hardest part of the process very easy. - Great UI, very intuitive. Far easier to get hiring managers to use a product that operates so easily. - Built for collaboration. The product makes gathering feedback very simple and with customized feedback forms, it saves a lot of time--no longer are we chasing people around to get feedback. Candidates are much more satisfied. - Open to suggestions. We've had issues or requests with the product that Lever has been very receptive to. I love that we can look forward to a constantly improving product.
- Reporting can be a bit limiting, but that comes with the territory when you have a product that is this easy and intuitive. - Scheduling through Google Calendars (as some competitors do) would be a really nice plus.