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About HSI Donesafe

HSI Donesafe is the all-in-one safety management software that simplifies compliance, reduces risk, and keeps your workforce safe.

Learn more about HSI Donesafe

Pros:

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Cons:

Mobile App is very basic. No manual or training provided from Donesafe for development.

HSI Donesafe ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.1/ 10

HSI Donesafe has an overall rating of 4.7 out 5 stars based on 81 user reviews on Capterra.

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Filter reviews (81)

Michelle
Michelle
Virtual Safety Manager in Australia
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Highly recommend Donesafe!

5.0 6 years ago

Comments: A team of innovators that listen and spend the time to understand needs, a great and ever evolving product, the ability to customise the platform to make implementation seamless and incredibly intuitive.

Pros:

What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.

Cons:

Nothing - it is the best software that I have come across on the market

HSI Response

4 years ago

Thanks for the review, Michelle. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe.

Herman
Safety Systems and Assurance in Australia
Food Production, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback for DoneSafe

4.0 4 months ago

Comments: The consultants have been supportive during development and on-going support with Customer Hub

Pros:

Very versatile to customize to the needs of the organization using the administration backend. Support from consultants for more complex automations available. Some limitation but meets more of the organization system requirement.

Cons:

The reporting dashboard is limited compared to the functionality of Power BI. Need to export data to get better analysis.

Abraham
Lab Manager in Australia
Research, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Looks like it is still in beta testing

1.0 2 years ago

Pros:

Cannot think of anything positive to say.

Cons:

Poor user interface-not intuitive at all. Our staff had to write large user manuals to explain the arcane steps required for simple operations. Many irritating minor bugs like: long drop down menus not sorted alphabetically, inserting an image in a text box realigns all images etc

Luke
National Manager Health, Wellbeing and Injury Management in Australia
Construction, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

National Manager Health, Wellbeing & Injury Management

5.0 4 months ago

Comments: Overall, great systems and support with the suite of systems they have

Pros:

I love the user accessibility and ease of use of the systems. We use multiple systems so I also love the integration between them

Cons:

Slight con is that the systems do work differently, so would be better if they were a bit more consistent

Kylie
HSE Injury Managment Advisor in Australia
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

IM Solv injury -HSI DoneSafe review

5.0 4 months ago

Comments: Excellent program and the personnel have been very patient with the implementation process on our site.

Pros:

Injury management program Solv injury is very easy to use and has incorporated all the essential requirements for management of employee injuries. Negotiating the systems is very user friendly and integrates links very well with own safety system on site. I have previously used the program three years ago and there has been some innovative additions for IM on the current system that make it much more efficient. One being the ability to analyse trends across sites for particular injuries and that it is a comprehensive one stop shop, a secure platform for all documents related to injury/health management, FFW NWR information.

Cons:

Financial outlay is quite high each year.

Sue
Claims Manager in Australia
Plastics, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Happy and satisfied

4.0 3 months ago

Comments: Overall Im very happy with service and customer help

Pros:

I only deal with Solv no other programs - my exchanges with HSI on this system have been great and very helpful

Cons:

No comments around any dislikes at this stage

Willie
Emergency Response and Security Superintendent in Australia
Chemicals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

HSI Donesafe Platform

5.0 4 months ago

Comments: Very good platform and easy to navigate. Service are excellent.

Pros:

Always keeping clients up to date with any changes

Cons:

No issues at all with the platform at all and can recommend the platform to any user.

HSI Response

4 months ago

Willie, thanks for leaving us a review. We are happy to hear that you love the product and find it perfect for your business requirements. Kind regards, HSI Donesafe Team

Abdul
Operations Manager in Fiji
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Why donesafe

5.0 4 years ago

Comments: A lot if benefits in terms of recording and control of policies and procedures as well incidents and hazards recoring and storing of valuable knowledge base information ..

Pros:

Done safe is platform where all Health and safety reporting can be done.Form hazard reporting to Incident reporting with follow up actions and assigning of actions to completion of actions .On the same platform we can load all policies and procedures which can be used to train the workforce and also track overall compliance in Incident actions and Audit actions.

Cons:

I dont see features where training compliance can be tracked for reporting.There should be features to acknowledge that person has really read and understood a particular procedure from the Knowledge base and the user should also be able to generate a test form the knowledge base.This should be able to be tracked and reported for overall training compliance for an organisation .

HSI Response

4 years ago

Abdul, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. We've recently had updates on the platform to cover off the training compliance and reporting features as well as acknowledgments and version controls in the knowledge base. Reach out to our team at [email protected] and we will be sure to complete a demo of our new features and organise the upgrade in your system. Team Donesafe

Verified Reviewer
Verified LinkedIn User
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Donesafe what a winner! makes our business look so professional

5.0 6 years ago

Comments: We engaged Donesafe to provide a safety/audit/HR incident platform in the cloud for our many remote sites. it worked so well we then added on detailed workflows for contractor management. Many of our clients are international firms with their own stringent audit requirements. Our custom dashboards and reporting tools make our local teams look extremely professional. Our monthly/quarterly client audit meetings are a breeze and has helped us grow heaps of new business.

Pros:

In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.

Cons:

Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.

HSI Response

4 years ago

Thanks for the review. Great to hear your experience with the Donesafe platform. Good tip on the implementation notes, customer project teams need to know and understand how they want the system and we can build that for them. We have dedicated business analysts per project to ensure this runs as smooth as possible. Thanks again and as always, stay safe out there. Team Donesafe.

James
James
Branch Manager in US
Verified LinkedIn User
Government Relations, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

5.0 5 years ago

Pros:

Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.

Cons:

Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out

HSI Response

5 years ago

James, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Thank you, Team Donesafe

Jordan
Showroom Consultant in Australia
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Done Safe Review

5.0 4 years ago

Comments: done safe helps you remember things you may have forgotten and stays thorough

Pros:

easy to use and the explanations that come with

Cons:

nothing I like all of it, no complaints :)

HSI Response

4 years ago

Jordan, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Chris
Receiving Manager in Australia
Consumer Goods, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

donesafe review

5.0 4 years ago

Comments: it is great and has been a real help to our work here

Pros:

it is easy to use and to have others use it as well, our old system was clunky and not efficent like this

Cons:

sometimes it can be hard to find what you need but a quick look and its usually there

HSI Response

4 years ago

Chris, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Andrew
Regional Manager in Australia
Facilities Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Sky5 Queensland review

4.0 5 years ago

Pros:

OH and Safety application is great. Safety performance is great to monitor

Cons:

Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.

HSI Response

5 years ago

Thanks for review Andrew. Great to hear your experience with Donesafe over the last 1-2 years. We have an update to share with you and the Sky5 team. A serial number search will be available soon based on our current development roadmap, this is linked to your subforms rather than the current main form search. We will share the update once live. Thanks again and as always, stay safe out there. From Louise at Donesafe.com

Robert
Service Coordinator in US
Consumer Electronics, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and user friendly

5.0 4 years ago

Comments: Helps me stay up to date on company training.

Pros:

The soft ware is simple all you have to do check the box with best answer. Not much more to describe on end user side.

Cons:

Sometimes it said I never completed training when I did.

HSI Response

4 years ago

Hi Robert, Thanks for the 5-star review! In regards to Training completion, this information will be sent via email, can be found on your dashboard or you can access this information from the Training tab in the menu. I hope this helps. If you continue having any issues, please reach out to the support team at [email protected] Thanks, Team Donesafe

Brian
Acting Resort Manager in Australia
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Done Safe

4.0 4 years ago

Pros:

Donesafe software provides an easy to use, and very easily accessed platform for the business to use on a regular basis to guarantee compliance in all areas. The platform is easy to follow and sequential in processing which means it can be used across a broad field of users.

Cons:

As such not too much to find against it, we did have some initial set up glitches but now it has been fine.

HSI Response

4 years ago

Brian, thanks for leaving us a great review. We are happy to hear that you love the product. Regards, The Donesafe Team

Peter
Group General Manager Health and Safety in New Zealand
Gambling & Casinos, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

EASY to configure and use

5.0 6 years ago

Comments: We have recently commenced working with DONESAFE to design, configure and deploy an Incident / Injury Management System. This has allowed us to consolidate our processes into one easy to use system designed with our business users in mind. The system allows us to manage incidents and injuries across multiple jurisdictions where there are different regulatory requirements. The DONESAFE team have been responsive to our needs and provided great service. The software has provided a higher level of visibility and efficiency in managing incidents and injuries

Pros:

- User experience - Flexibility to configure the system to meet our business requirements - Ability to create custom dashboards with the click of a button

Cons:

We have not had any negative experiences since implementation

HSI Response

4 years ago

Thanks for the review, Peter. Great to hear your experience with the Donesafe platform at SkyCity Entertainment Group. Thanks again and as always, stay safe out there. Team Donesafe.

dakota
asm in US
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Moving in the right direction

5.0 4 years ago

Pros:

How user frigidly it is. It didn't take the team long to get the hang

Cons:

its slow at times, sometimes i have to wait two hours then log in again

HSI Response

4 years ago

Dakota, thanks for leaving us a great review. We are happy that our product has assisted your organization in the right direction towards workplace safety. In regards to slow load times, can you please outline what device and browser you are using and we can look into this. Contact us here - [email protected] Also, please flags all issues and/or concerns to your health and safety team to address in a timely manner. Regards, The Donesafe Team

Rochele
Supervisor in Australia
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Donesafe

5.0 6 years ago

Comments: It makes it easy to assist and access the report you need and to ensure all compliance’s are met

Pros:

Easy and effective Accessible and able to follow directions thoroughly

Cons:

No comment, have found the software easy and user friendly

HSI Response

4 years ago

Thanks for the review, Rochele. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe.

Valentina
BA in Australia
Telecommunications, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Donesafe

5.0 6 years ago

Comments: Replacing old outdated systems and streamlining processes.

Pros:

Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.

Cons:

*thinking very hard* - Nothing at the moment

HSI Response

4 years ago

Thanks for the review, Valentina. Great to hear your experience with the Donesafe platform at Telstra. Thanks again and as always, stay safe out there. Team Donesafe.

Scott
Assistant Manager in Australia
Warehousing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Mainly used for Self Audits

4.0 4 years ago

Comments: All positive

Pros:

Ease of use. We use this software for Self audits and Covid related features

Cons:

Nothing really that we need. There is no issues i have had with this software

HSI Response

4 years ago

Scott, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Andy
Risk & Corporate Compliance Director in Australia
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

A Progressive Solution, not just a system

5.0 6 years ago

Pros:

The DoneSafe platform is the most progress and dynamic and responsive platform in the market. Its simplicity and responsiveness allows organisations to manage its holistic risks in real time.

Cons:

Nothing. There is nothing to not like about DoneSafe!

HSI Response

4 years ago

Thanks for the review, Andy. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe.

Steph
Admin in New Zealand
Used the Software for: 2+ years
Reviewer Source

Awesome

4.0 7 years ago

Comments: An OSH system that is cloud based, incase anything happens to our hard copy version. Lots of fast, friendly assistance (and news + updates) Great service, great product, great people.

Pros:

Easy to use, easy to adapt. Fast, friendly assistance.

Cons:

That I have to download attachments to view them, not just be able to view them through the site. That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.

HSI Response

4 years ago

Thanks for the review, Steph.

Alexander
Hands-on CTO in Australia
Consumer Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Compliance software we like to use. There is big difference between like and need to use.

5.0 7 years ago

Pros:

- No need to monitor things as they come at the time I need to action. - Prebuilt workflows - SSO integration to our infrastructure

Cons:

Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good.

HSI Response

4 years ago

Thanks for the review, Alexander. Great to hear your experience with the Donesafe platform at UrbanYou. Thanks again and as always, stay safe out there. Team Donesafe.

Mark
Restaurant manager in Australia
Restaurants, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Very easy site to log Hazards and incidents when they arise. Very easy to complete checks.

5.0 7 years ago

Comments: A safer workplace with multiple staff ensuring the checks are completed.

Pros:

Easy to navigate, the site is user friendly and also has a training section to practice logging hazards etc.

Cons:

Actioning incidents and logs has too many steps when doing multiple as I have to bring up the list again and this had a few extra steps that should be reduced

HSI Response

4 years ago

Thanks for the review, Mark. Great to hear your experience with the Donesafe platform at McDonald's. The incidents and logs have been created and put into place by your Health and Safety team at McDonald's. If you have any suggestions or feedback, please reach out to your team. Thanks again and as always, stay safe out there. Team Donesafe.

shawn
ASM in US
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Lowes Paint

5.0 4 years ago

Comments: Really easy and helpful to remember to get item done

Pros:

The ease of using it! Very user friendly

Cons:

None so far. I like the ease of it and its easy step to use it!

HSI Response

4 years ago

Shawn, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team