"Great case management tool and powerful low code platform"
Comments: Great platform to build a wide range of application, rapid prototyping, and development
Pros: We use Eccentex platform to build incident case management for public safety. Our solution provides two types cases - incident and service requests (patient transportation, blood delivery). Our incident case type is extremely complex, highly customized by Eccentex and our team for our needs. Service requests are based on more generic case templates provided by a vendor. Solution flexibility is crucial for us. We need the ability to configure and implement changes in case procedures, business rules and forms on the fly as soon as possible. We have found Eccentex to be well suited to all mentioned above.
Cons: Quality and completeness of product documentation is acceptable but could be improved. And parallel development on the same piece of code can be also sometimes challenging