17 years helping Irish businesses
choose better software
About Sage Accounting
Sage Business Cloud Accounting is a simple yet powerful online accounting solution designed for small business owners.
Nothing, hard to use, does not integrate with other programs.
In the end I had to make the decision to let it go or loose my productivity.
Filter reviews (385)
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Filter reviews (385)
Alternatives Considered:
Accounting For The Small Business
Pros:
Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day
Cons:
I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do
Sage Response
4 months ago
Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Fabulous and efficient.
Comments: I have used Sage for three companies previously and chose tonuse it for my own company.
Pros:
Its very to use and very thorough, it also has helpful cues if you get stuck.
Cons:
Not everything makesnit through to the bank reconciliation page.
Sage Response
3 months ago
Thank you, Kirsty, for your fantastic review of Sage Accounting! We're thrilled to hear you find it user-friendly and thorough. We appreciate your feedback on the bank reconciliation page, your insights are invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Intuitive and easy to use even for an amateur
Pros:
Intuitive even for someone who is not a bookkeeper, connects to bank accounts to make reconciliation easier
Cons:
Takes a lot of resources and slows my computer down
Sage Response
last month
Thank you for your review, Josh! We're glad to hear that you find Sage Accounting intuitive and easy to use, even for non-bookkeepers. We appreciate your feedback on the resource usage and are continuously working to improve performance. Your insights are valuable to us as we strive to enhance our product. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews
Sage Gliches
Comments: Sage has a few glitches. It pulls through transactions twice from my account. Transactions that have been already reconciled suddenly re-appear. It has also put a transaction both in the income and outgoings. I find creating rules particularly difficult. Sometimes it works and sometimes it doesn’t
Pros:
I find navigating the site quite easy. Invoicing is easy.
Cons:
I find it hard to find help in the help centre. If you don’t put in the phrase it likes it can be quite difficult to find the answer to your question
Sage Response
3 months ago
Hi Carl, We appreciate your review and feedback on Sage Accounting. We're glad you find the site navigation and invoicing easy. I'm sorry to hear about your issues with the help center and transaction glitches. Please reach out to our customer support team for assistance in resolving these issues. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews
Alternatives Considered:
Sage Ireland small professional business review
Comments: Positive, although one is slowed down slightly online waiting for pages to load.
Pros:
The product is has a country version specific to Ireland. The payroll and accounting are linked.
Cons:
Editing after payments is not allowed and when reconciling, if a payment for the next month is reconciled, you can’t roll back to the end of the last month to do a reconciliation to follow your printed monthly bank statements, and the bank column shows transactions but no balance column.
Sage Response
3 months ago
Thank you for your detailed review, Victoria. We appreciate your feedback on the specific Irish tax accounting function and the linked payroll and accounting features. We acknowledge your concerns about editing and reconciliation. Your insights are valuable to us as we strive to improve. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews
Best Accounting Features For Business
Comments: With Sage Accounting, we have been able to manage all our accounting needs.
Pros:
With Sage Accounting, we handle most of our accounting needs and it makes business management easy.
Cons:
Well, Sage Accounting has been flawless.
Sage Response
2 months ago
Thank you for your positive review, Mariachiara! We're thrilled to hear that Sage Accounting has made business management easy for you and met all your accounting needs. Your feedback is greatly appreciated! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Alternatives Considered:
MY Sage and ME
Comments: Great as they are only a phone call away.
Pros:
Sage helps my business and I don't need to worry about downloading updates
Cons:
Some features I asked for have not been added
Sage Response
3 months ago
We appreciate your review, Keith! We're glad Sage Accounting helps your business and that you find our support accessible. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Good online solution especially for Sage desktop software users.
Comments: The overall experience with Sage Accounting has been good, ability to work on the data by a number of people at the same time and the increased security of data has been a great improvement over a desktop software
Pros:
I like that this software is an online solution.
Cons:
It is quite complicated to use, not as straightforward as their competition.
Sage Response
2 months ago
Hi Daniel,thank you for your feedback! We're glad you appreciate the online solution and improved data security. We're continuously working to make Sage Accounting more user-friendly and appreciate your input on its complexity. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Great Desktop Software
Comments: It was my accounting software of choice prior to COVID and cloud based software became the ideal software
Pros:
It is an easy to use accounting software that can be easily customized to an individual's business needs
Cons:
The only downfall of Sage Accounting is that it is a desktop platform
Sage Response
2 days ago
Hi Wendy, Thank you for your positive review. We're delighted to hear that you find Sage Accounting easy to use and customizable to your business needs. We understand your preference for cloud-based solutions post-COVID and appreciate your feedback on the desktop platform.
Happy With it
Pros:
great integrations and does everything you need.
Cons:
small and complicated to use for beginner.
Sage Response
last month
Thank you for your review, Cassie! We're glad to hear that you're happy with Sage Accounting and find the integrations useful. We understand that it can be a bit complicated for beginners, and we're continuously working to improve the user experience. Your feedback is valuable, and we appreciate you sharing your thoughts. Thank you for choosing Sage Accounting!
Alternatives Considered:
Sage Online Accounting
Comments: The software is good and reliable. Very few errors have happened to the software, since we have moved to the cloud. So Good.
Pros:
You can log in from anywhere. Take on is easy. Invoicing is simple to use. Allocating receipts and payments straight from the important bank statements makes processing easy
Cons:
The stock system does not intergrate well between the stock holdings and values and the balance sheet. Extra modules are required for this basic function and this does not always solve the problem. This results in clients needing to continuously reconcile stock to balance the Inventory Valuation to the Inventory Ledger.The project management systems need to be improved so individual and multiple projects can be quickly monitored in an income statement.
Alternatives Considered:
Small Business Sage Cloud Accounting
Comments: Excellent, I am always surprised each time I speak with one of your support desk team, just how charming, patient and informed they are.... don't ever change that please. Im a fan .
Pros:
Simplicity and exception support staff, well trained and friendly
Cons:
wish it had easier search options, that it would recognise more key words when seeking a specific transaction.
Sage Response
4 months ago
Thank you for your glowing review, Jeff! We're thrilled to hear about your positive experiences with our support team and appreciate your feedback on the search functionality. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Technical but Practical
Comments: I use it everyday, and as my experience increases I am learning about more of what we can do in it.
Pros:
Fairly Easy to use. The Software obviously has a lot of capability.
Cons:
Multiple invoice payment...not sure if it can grab a selected range to pay instead of typing them in one by one.
Sage Response
4 months ago
Hi Peggie, we're thrilled to hear you're finding Sage Accounting practical and increasingly useful. For multiple invoice payments, we're always looking to enhance our features, and your input is crucial. We'll explore ways to streamline this process. Thank you for choosing us and for your valuable feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage Accounting for every day
Comments: I use sage for my own practice, for my husband's business and I have 34 clients where I am the invited Accountant. This system is well designed to make accounting easier.
Pros:
It is easy to set up and use. Because it is an online system it can be accessed anywhere anytime.
Cons:
They do have some issues with slow or degradation but have been working on this. Also billing department is not easy to contact so have had issues there
Sage Response
4 months ago
Thank you for your feedback, Andrea. We're glad to hear Sage Accounting is accessible and user-friendly for you and your clients. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Good software whit good functionality
Comments: Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.
Pros:
The tracking mechanisims and integration into banking.
Cons:
The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.
Sage Response
4 months ago
We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage Accounting
Comments: Overall experience of Sage Accounting is positive. It is a reliable and comprehensive tool for different business scale.
Pros:
The interface is very user friendly and straightforward. New user is easy to pick up the use of software. It also provide comprehensive features like invoicing, payroll and inventory management.
Cons:
Even the tool is user friendly, some features could be complex for users without accounting backgrounds.
Sage Response
3 months ago
Thank you, Marco, for your positive review of Sage Accounting! We're glad you find the interface user-friendly and appreciate the comprehensive features. We acknowledge your feedback on the complexity for non-accounting users are working to improve this. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Alternatives Considered:
Sage accounting
Comments: Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,
Pros:
Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments
Cons:
Having to put all the customers in with all there details,
Sage Response
4 months ago
Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage for Small Business
Pros:
Easy to use and well laid out allowing access to everything I need for the business.
Cons:
Its a bit daunting at first with the sheer amount of information and setting up.
Sage Response
4 months ago
Hi Simon, we're thrilled that Sage Accounting has been a straightforward solution for your construction business. We understand the initial setup can be daunting, and we're here to assist you every step of the way. Thank you for choosing Sage on your accountant's recommendation. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Easy accounting
Pros:
From my point of view, Sage Accounting worth every penny. It was easy to deploy and use even with a little help from the support team, which by the way does a great job. Getting the weekly/monthly reports is easy.
Cons:
Is not perfect, there were a few flaws but were resolved.
Sage Response
4 months ago
Thank you for your review, Liam. We're thrilled to hear Sage Accounting has streamlined your reporting and appreciate your feedback on our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
PERFECT PRODUCT
Comments: Perfect for my needs. Never lets me down
Pros:
I can't choose anything in particular because Sage has always been perfect for me in every way,
Cons:
The fact that sometimes I just wish I knew everything there was to know about the product
Great customer service but not cheap!
Pros:
The customer service is great! Friendly, knowledgeable staff located in Canada!
Cons:
It’s not cheap! Other softwares (such as Xero) is less expensive. Sage also used to be a one time cost and now it’s an annual subscription.
Sage Response
3 months ago
Hi Peter! We truly appreciate your review! We're thrilled to hear that you find our customer service great and our staff friendly and knowledgeable. We understand your concerns about the cost and the shift to an annual subscription. Your feedback is invaluable to us as we strive to improve our services. Thank you for sharing your thoughts! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sattisfied Customer
Comments: Extremely satisfied. Very useful guidance. Extremely helpful customer and IT support.
Pros:
Easy to use, explanatory guidance very helpful.
Cons:
No problems encountered yet. Very satisfied.
Sage Response
4 months ago
Thank you for your positive feedback. We're thrilled that Sage Accounting's ease of use and helpful guidance have met your expectations. Your satisfaction with our customer and IT support is greatly appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Accounts with sage
Comments: Have had no problems with this set up but I personally feel it could be a bit more developed
Pros:
Liked could connect to clients device so no need to go on-site could work from home
Cons:
I do think it could be a bit more clearer and shorter to use
Sage Response
2 months ago
Hi Denise, Thank you for sharing your thoughts on Sage Accounting. We're pleased to hear that you found the remote connectivity useful. We appreciate your feedback on clarity and usability, and we're committed to making continuous improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
The sales department will upsell you on features you do not need
Comments: The customer service is terrible. They do not return your call. They also tell untruths. I called them out on it and told them I was a CPA so to "save" their fibs.
Pros:
It's good, but no better than the other softwares on the market. They all do essentially the same.
Cons:
The price. They upsell you on features you do not need.
Sage Response
4 months ago
Hi Janet, thank you for your review. I'm concerned to hear about your experience and urge you to get in touch with your customer success manager to discuss further. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Great Platform
Comments: I have enjoyed using this software over the years and customer service has been reasonable.
Pros:
I like the stability of the program. I have been with Sage for over 13 years and previously with Peachtree. It has been very reliable.
Cons:
I am not a fan of the appearance. I wish it had more features and was cleaner visually.