Sage Business Cloud Accounting Reviews

4.1 (269) Write a Review!

About Sage Business Cloud Accounting

Sage Business Cloud Accounting is a simple yet powerful online accounting solution designed for small business owners.

Learn more about Sage Business Cloud Accounting

Pros:

Lots of companies use it, left taskbar is good.

Cons:

In the end I had to make the decision to let it go or loose my productivity.

Sage Business Cloud Accounting ratings

Average score

Ease of Use
4.0
Customer Service
3.9
Features
4.0
Value for Money
3.9

Likelihood to recommend

7.4/10

Sage Business Cloud Accounting has an overall rating of 4.1 out 5 stars based on 269 user reviews on Capterra.

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Filter reviews (269)

Magdalene
Magdalene
Director in South Africa
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Business Cloud - Cannot Do Business Without It

5.0 3 years ago

Pros:

I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.

Cons:

Currently, I don't have any grips with the system.

Verified Reviewer
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome Account Software for all your needs

5.0 2 months ago

Comments: Sage Business cloud accounting has been a huge relief for my finance department making their records traceable.

Pros:

The cloud deployment makes it a perfect solution

Cons:

Adoption of multi factor authentication before users can login

Jamie
HR in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAGE Review

3.0 last month New

Pros:

I like that this software is user friendly, affordable and offers a lot of useful applications.

Cons:

The customer service doesn't always respond as quickly as I would like.

Andy
Director in UK
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A good all round accounting product, good integration, but pricey as the users increase

4.0 4 months ago

Comments: We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage partners at TN4 this was a relatively pain free migration in all cases, and they all worked well to meet our timescales and requirements, as well as helping us find other partners to integrate Sage200 with other related solutions such as barcode scanning, shipping, and MRP solutions that are not in Sage out of the box.

Pros:

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Cons:

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

Warren
General Manager in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Business Cloud Accounting - Does the job and more

5.0 2 months ago New

Comments: We've been using the software for years now, and it doesn't let us down. When it receives updates, they are quick and painless. Our staff are all used to the software and seem to enjoy using it.

Pros:

There appears to be a lot of thought that has gone into the layout of all the screens. They are so easy to navigate and we've found that our accounting staff were very easy to train on it, which is a great sign.

Cons:

Time tracking would be a nice addition to have. It would make the software that much more fuller, and give us more of what we needed.

Audrey
Owner/operator in Canada
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I really wanted this to work

3.0 2 years ago

Comments: Unfortunately my experience was poor. I loved their desktop program and really wanted to love their cloud solution just as much.

Pros:

I love cloud solutions and the reports from this would have been nice.

Cons:

I was hit with what seemed like every road block as I tried to switch from my Sage Desktop program into their cloud program. Customer Support was lacking and I ended up joining a Facebook support group of other accountant/bookkeepers making a similar switch. In the end I had to make the decision to let it go or loose my productivity.

Nana Kwame
Teaching Assistant in Ghana
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Sage is a complete cloud accounting software

5.0 2 weeks ago New

Comments: I appreciate the financial reporting we get from the software because of the variety they provide for my institution

Pros:

They have a great customer support team and they walk us through to fix any issue patiently. I usually use the email and live chat channels.

Cons:

Though they integrate some third-party software, I wish they could integrate more payment software and CRM software.

Nathan
Relationship Accountant in UK
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A great product

4.0 last month New

Pros:

Sage Business Cloud Accounting is very user friendly and has great functions thanks to being in the cloud.

Cons:

It's a little behind it's competitors to be honest, I'm sure it will catch up though as the desktop software was the best on the market for years.

Roy
Director in South Africa
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Unresolved Intermittent Services

2.0 3 years ago

Comments: last 3 weeks has been problematic without resolve and their Coms has been Absent

Pros:

Sage accounting software is widely known

Cons:

Sage accounting software support i snot the greatest.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Verry good

5.0 4 weeks ago New

Pros:

Good performance, profesionnal and good average

Cons:

Take long Time before processing informations

Rendani
Rendani
Director in South Africa
Verified LinkedIn User
Nonprofit Organisation Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Business Cloud Accounting review

4.0 2 years ago

Comments: Capability to meet the objectives of the finance department while also making the workflow much easier in terms of maximizing efficiency

Pros:

The installation and implementation procedures are straightforward. I like how easy the features are to use, even for non-accountants. It enables clients and colleagues to share files in real-time, saving time and eliminating the need to send invoices via email. This streamlines and lowers the cost of debtor management. When one is on the go, having access via a mobile device is extremely useful. The software is also reasonably priced, and it includes a free trial period. Sage's customer service is excellent.

Cons:

One suggestion is that when adding a new Item from the Invoice screen, the new Item screen includes all features (such as selecting the Purchase account). You must currently exit the Invoice, create a new Item, and then return to the Invoice.

Mahir
Business Analyst in Bangladesh
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Awesome Accounting System if you can afford it!

5.0 5 months ago

Comments: The overall experience is definitely good and it's worth every penny if one can afford it.

Pros:

Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!

Cons:

When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users

Gustav
MD in South Africa
Construction, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

One of my best investments yet.

5.0 2 years ago

Comments: First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.

Pros:

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

Cons:

well, i had trouble linking my business bank account to the software, but that could be the bank...

Eugenio
Professor in Spain
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

a tool to trust if there is budget for it

4.0 2 years ago

Comments: very good, all the accounting department can work with it.

Pros:

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Cons:

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Bruno
Entrepreneur in Portugal
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Sage could accounting - innovative solution

5.0 2 years ago

Comments: Incredible experience, easy to use and helpful to develop the business.

Pros:

Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.

Cons:

The software is quite expensive if companies does not needs all features presented.

Michelle
Director in South Africa
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use

5.0 3 years ago

Comments: I love the fact that the product integrates with other products such as payroll.

Pros:

I loved the fact that for the most part everything seemed extremely easy to use. I did run into a few issues, but I found the support staff were extremely helpful. I would like to point ou that I am not an accountant by trade and give my books to a qualified accountant at the end of each year. This product served that purpose entirely.

Cons:

The bank statements duplicated on one of the imports, but to be honest Im not sure if I did something wrong.

Aaron
Account Manager in
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Comparable Systems Cost Much, Much More

5.0 6 years ago

Comments: Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users.
SAAS (hosted and browser-based) so no software to install. No server needed.
Multi-Company consolidation
Inter-Company transactions
Dimensional accounting
Multi-Currency
Multi-Language
Purchase Requisition/Approvals and Workflow
Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way
Open API, integrates with many other web-based apps
Well integrated with SalesForce
Tablet and iPhone/Android apps
These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.

Cons:

It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.

Bhanu
Bhanu
Technical Support in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

GOOD EXPIRENCE

4.0 4 years ago

Comments: We use sage for accounting. The best thing is we can use sage cloud anywhere in the world. the software reminds us of the payments due for the customers. Then we can call our customers. It's easy to use. It saves time. If your computer will be crash then our all accounts are fully safe in the cloud-based sage. It's easy to use and access. When we need any help then the sage technician will fix the problem within few minutes on the call with remote access.

Pros:

a few months ago we use the sage on the computer but if there any problem with the computer then our sage data not secure. Some time we lost lots of files as well. but when we subscribe Cloud service it's so much secure and easy. Our all data is fully secure on the sage cloud. The best thing is we can access anywhere in the world.

Cons:

Nothing, when we need any help the sage technicians help me.

Melanie
Partner in South Africa
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

SAGE BUSINESS CLOUD ACCOUNTING

5.0 2 years ago

Comments: Definitely the way for the future just love to work on this platform. All new clients advised to use Sage Business Cloud Accounting. The package can grow with the company from start up.

Pros:

The fact that is cloud base and accessible from anywhere as long as you have internet access. There are apps available to download onto mobile devices. The product is user friendly with guidance on how to use features. Download bank statements and map the expenses to save lots of time in the future.

Cons:

It is sometimes slow depending on internet speed and take a while to download bank statements.

Ilze
Accountant in South Africa
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use good quality product

5.0 2 years ago

Pros:

It is very easy to use and offers a lot of features.

Cons:

Sometimes we encounter errors while working on the program and have to log in again.

Sandra
sales in Canada
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Nightmare that should have ended!

1.0 4 years ago

Comments: You do not get what you pay for....best have a computer guy on hand!

Pros:

not much...maybe you don't have to wait as long as you do with telus for them to answer

Cons:

We have used sage since it was called simply accounting. I attended courses and have always managed to keep the system going. We started having this problem about 7 years ago.. Unable to email invoices. Customers get frustrated and several people messaging the company to let us know our system has a flaw. We have had several several hours on the phone with sage trying to get this corrected! No luck

Jaco
Sage 300 implementation consultant in Canada
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sage 300

4.0 3 years ago

Comments: The cloud based accounting solution offers a truly "connected" experience for the end user. Whether you are a salesperson travelling amd entering orders online or a Financial director viewing information while you are sitting in an airport lounge. I believe Sage accounting solutions can truly offer value for money.

Pros:

From a customization point of view I think Sage 300 ranks pretty high. Most lager ERP solutions offers a square to plug a round hole.

Cons:

Searching through all the modules for an Invoice and following the flow from AP to GL for example is quite cumbersome. I have had a more positive experience with other ERP solutions as a end user.

James
Managing Director in UK
Used the Software for: 2+ years
Reviewer Source

We've used SageOne Accounting (and it's predecessor) for many years - love it!

5.0 5 years ago

Pros:

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Cons:

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

Karl
Operations Manager in South Africa
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Sage business cloud accounting

4.0 4 years ago

Comments: Sage business cloud accounting isn't free but nesscecary and tailored for small businesses. It brings ease and practicalcality when organizing clients and accounts. There are many bisinesses using sage business cloud accounting, so there is no doubt that the software has been designed to cator for the tasks at hand.

Pros:

The software is simple to setup from entering in the user's company details and client details. Menus are easy to navigate. Requires basic accounting knowledge. It is cloud based, bringing convenience in and out of the office. The software handles all the nesscecary transactions regarding accounting for small businesses.

Cons:

The software can be slow at times. Lacks customization features in areas. A break in an Internet connection can cause a loss in work.

Craig
Creative Director in South Africa
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best cloud based accounting software

5.0 4 years ago

Comments: Easy platform for non book keepers to keep a finger on the pulse of their financials

Pros:

That you can have full access to all financial detail of your business wherever you are

Cons:

Maybe allow a link through for document storage to keep down the user space needed. For instance if I upload my slips and document to Sage I’d quickly use up my allocated space, if it could link through to my dropbox where I get far more space