Mailchimp Transactional Email Reviews

"Great programmatic emails"

Pros: It's got a terrific api that can send programmatic emails (like transactional emails) with ease. Great deliverability.

Cons: The UI is incredibly dated. It doesn't look like it's had any love in 5 years. Still, it works and that's what counts.

"I wish it were more like MailChimp"

Pros: The pricing is good. We have been using it for years and the only reason we are keeping it is because we don't the pain of switching over to another vendor.

Cons: The reporting features are very weak and we don't like that we have to access MailChimp to get over into the Mandrill dashboard.

"Great for personalized emails"

Comments: Mentioned earlier - Mandrill is great to get a high level of reaction via emails. The developers set up customized scripts to send out relevant content to our customers and partners so they are always in the loop.

Pros: Transactional Emails is really necessary in today's world, we get a much better open rate and much better interaction when we use this system rather than a simple mass email message. Totally recommend this set up, and it has the the facilities to set up everything pretty easily. The API documentation is robust, and their service uptime is great, it does what is advertised.

Cons: The fact that I need to have a mailchimp paid account and to get into Mandrill through Mailchimp is a little weird, but it's minor in the grand scheme of things. I don't use Mailchimp, our marketing department uses an alternative, but our developers use Mandrill.

"Great for small businesses"

Comments: Overall I was able to manage and track all email marketing activities in one place but was disappointed in the landing pages

Pros: The software is very affordable and great for email marketing for small businesses. Dashboards and automation are very helpful.

Cons: I found that there weren’t a lot of out-of-the-box landing page templates to choose from. The ones that were available were specific to e-commerce and b2c businesses.

"Mr"

Pros: Mandrill is a powerful application that has proven useful for transactional email. They offer an API, decent reporting and storage of track/click data for 30 days.

Cons: As part of Mailchimp they now require both a Mailchimp and Mandrill subscription. I have no problem paying for Mandrill but I'm not a fan of this billing requirement as I don't need Mailchimp. Secondly, in the 2-3 years that I have been using Mandrill I have not seen a single feature release. I find this unusual. True, it works great as-is, but there are definitely areas that can be improved or features that can be added.

"very good tool for email marketing."

Pros: Malichimp is a great tool to enhance our marketing strategies, we repeatedly send campaigns for new products and services to our extensive contact list and to attract potential customers, Mailchimp is very easy to use, its templates easy to handle. It has other very useful functions, we can make a specific follow-up to a contact, see reports of open rates or schedule emails, in general it is a great tool for email marketing.

Cons: We have had problems with some contact, the campaigns reach the spam buson, that something that affects us.

"Mailchimp for business"

Comments: We can send email campaigns in real time or scheduled and we can divide these campaigns based on criterias. It lets us measure how interested people are based on the reports of previous campaigns.

Pros: I’ve used a lot of similar services, but Mailchimp is the best when it comes to interface and user-friendliness. There is a free plan up to 2000 subscribers if you wanna try it. You can do some A/B before actually sending emails. You get statistical reports about how many of your emails have been opened.

Cons: It does not have an integrated CRM system, nor is it prepared to help you channel your sales. You can use other programs for it, but that means you are using more programs and paying more.

"Great, while we had it!"

Pros: I run a busy social network. Around 6,000 users total, and 300-400 online at any given time. Due to this, I needed a transactional email service that had great deliver-ability for invitations, verifications, password changes, etc. Mandrill was recommended to me, and we were completely happy with the service. Unfortunately, when they bundled Mandrill into Mailchimp, we couldn't afford it anymore.

Cons: Unfortunately, bundling services did no favors. What previously was affordable for us no longer was. While the service is great, the way the change was implemented was sudden, leaving companies little time or recourse to find other options quickly. That solidified my decision to leave- most companies would grandfather in existing members, offer a lower rate, something. They simply provided us with addresses for other services, losing customers in the process.

"Awesome Software"

Comments: I have saved so much time sending batch emails instead of sending each on indivudually.

Pros: I love how customizable everything is. I am able to send out exactly what I want quickly and efficiently.

Cons: It was a bit difficult to learn how to navigate the system and I feel could be a lot easier and more user friendly.

"Could be easy to use"

Pros: Delivery rates for emails are really good.

Cons: Mandrill it's a good software but if you aren't a developer, probably you won't be able to set up a simple email by yourself.

"Gets the job done, but feels a bit outdated."

Comments: It was ok, Mandrill got the job done of sending emails to our customers, but it really could use some work on the admin panel's UI and the PHP SDK package should be brought up to date too.

Pros: It was pretty easy to setup - copy some API keys, install the SDK and start sending out emails to your customers.

Cons: The UI of the dashboard feels outdated and sluggish. Search is not very pleasant to use. PHP SDK composer package is very outdated too.

"With Mandrill you can send mass emails, an easy to use platform and track emails Its reasonable cost"

Pros: Simplify the task of sending transactional emails without complications, this supports our promotions

Cons: SSo far we have not had complications with the use or effectiveness of Mandrill. Therefore we have not had to make our promotions with another application

"Mandrill Email Campaigns"

Comments: We use it to campaign Real Estate agents with our USP's. It allows another company to send emails from our website.

Pros: The tracking reports with up to date data. I really like seeing who's reading our emails, who's downloading attachments etc.

Cons: Setting up the API key when your webhost is Godaddy is difficult. But I think it's more of an issue with the webhost and my personal lack of education with technology.

"Expensive and good reporting, but the product quality has deteriorated since MailChimp"

Comments: This really was a great service in helping get our business off the ground, but we ended up switching to a different service provider after about a year of use since we could not justify the cost.

Pros: This app used to run every one of our email communications
It was very helpful in tracking the send-success of our emails

Cons: It was expensive
When we reached out for help, it was nearly impossible to find someone that could answer our questions

"An efficient way to communicate with customers"

Comments: An extremely relevant marketing tool in communicating with your customers.

Pros: A powerful brand reinforcement tool that allows you to send your customer a personalized message according to the interaction. It allows you to have a specific cut of your audience making communication more efficient, besides the control of basic actions and access to metrics.

Cons: It charges for the number of contacts and the sending of emails sent, which can make the service considerably expensive.

"SUPER EASY TO USE!"

Pros: I love the software because it's sooooo straight forward to use. I can basically send the link to anyone on my team and I need very minimal time to train them and they can jump right into to troubleshoot what they need. My customer happiness team loves it.

Cons: No complaints about this software at this time. With that being said, I'm not on the team who manages it financially so unsure of investment.

"Mailchimp review"

Comments: Good a part from the customer service team who do not listen properly before assessing an issue

Pros: All the features,especially the listing of all recipients who have opened multiple times the contents highlighted from top to bottom

Cons: Lack in communication with customers team. Because the customer service team have assumed the list in use were not genuine with high bounce, but in reality was not true,

"MailChimp Review"

Pros: Mailchimp makes it easy to reach hundreds of customers quick and easily. Setting up campaigns that are automatically sent out saves so much time. Contacts are easily added and removed. Love that it allows the user to see which emails have been more successful with click rate information. Has great customizable tools to organize the program to suit your own needs which is supper handy especially when using tags to organize contacts in a way that makes it easier for the user. Especially useful for sending out large amounts of emails quick for special events, inventory sales and holiday greetings. Time saver!

Cons: A bit difficult to update ongoing campaigns. The more contacts you get the more expensive the software is.

"Very easy mail management for developers"

Comments: Setting up mail services for applications we developed for clients.

Pros: Very easy to setup and use. If you need to send mail with your application this is one of the best and quickest ways to do it.

Cons: I have used it before they required a MailChimp account and that is too bad that you need a MailChimp account to use Mandrill now.

"Mandrill"

Comments: Mandrill has been great to help reduce the amount of time I spend on each client of ours. I have the ability to check email faster and help more people.

Pros: Mandrill is great to backtrack on emails that my company has sent out. We have the ability to view if the email was delivered, bounced, and how many times it has been sent + opened and clicked on. The features of mandrill are great for the company because we rely heavily on mandrill in order to see that.

Cons: At this moment, I can't think of a negative effect of mandrill. It is very easy to use and easy to maneuver around.

"My favorite tool of email marketing"

Comments: I use mailchimp for years, and to me is the best option. Good statistics, good delivery and easy to use in the most of times.

Pros: I send mails everyday. I love the option to write in "text-plane" and schedule the email for later.
I love the mail test, because I can send to my team and have feedback previous to deliver to suscribers.

Cons: Maybe the price. Is little expensive versus other options. And the automation is not intuitive. Is complicated create a funnel.

"Perfect client for managing and sending transactional emails"

Comments: It allows us to maintain perfect email delivery for all our companies' transactional emails and easily troubleshoot instances where emails were not delivered.

Pros: This application is an addon of MailChimp and is best suited for transactional emails (automated emails, think 'forgot my password' type emails). It allows you to easily manage your sending domains , although you have to verify these before you can send emails. The best feature by far is the ability to view all emails that were sent or failed to arrive, including the contents of the emails and the reason it bounced. This allows us to quickly troubleshoot whenever we get a support ticket regarding an email that did not arrive. During our 6 months of using this feature, there has been zero downtime.

Cons: It is more expensive than some competitors, but its pricing model is very fair and easy to interpret. It does require you to have at least a monthly subscription with Mailchimp, and if you are not using this it is more expensive.

"Mailchimp a flexible email marketing platform"

Comments: I am very satisfy with the use of MC. Of course could have some more fancy features, but OK with what you have now.

Pros: Mailchimp is easy to start using it from the beginning and has a lot of tutorials that are very well explained in case there are some features you lack experience. I also like there email collecting feature and WP plugin

Cons: There are some features you can not use properly like autoresponders or the average credit system for delivering emails.

"Solid Tool for Nurturing an Audience"

Comments: 9/10. Gotta have it if you want to grow a community or business. You don't know what you don't know until you see how your audience engages with you. Very revealing and help to see what type of subject line gets opened, who in your audience reads every email or doesn't read any of your emails.

Pros: Professional templates and layouts for simple plain-text messages or super feature-rich emails
analytics are excellent.
Segmenting your audience is great for re-targeting specific member of your audience.
Even the most basic paid option gives you a ton of growth potential and value.
Email building tool has a TON of features to make a kick ass email
Surveys ( a new feature) is a simple way to keep your audience involved
Compliance with 'unsubscribe' feature is essential business practice

Cons: Slight learning curve for importing contact and getting your database setup