17 years helping Irish businesses
choose better software

About Invoiced

Invoiced is designed to automate all aspects of utility billing. Schedule a demo today.

Learn more about Invoiced

Pros:

But Invoiced was so amazingly intuitive it ended up making my job much easier. It honestly makes me like doing my job more.

Cons:

Onboarding has been a long and difficult process.

Invoiced ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.7

Likelihood to recommend

8.9/ 10

Invoiced has an overall rating of 4.7 out 5 stars based on 143 user reviews on Capterra.

Have you used Invoiced before?

Share your experiences with other software buyers.

Filter reviews (143)

Jeremy
Jeremy
President in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome automated A/R but not sure if they are targeting small businesses anymore.

5.0 3 years ago

Comments: automated A/R from invoices generate in QBO is awesome

Pros:

Reliable accurate integration with QBO. Great branding - our logos, client logos, etc.

Cons:

Maybe it is not of interest anymore, but we seem to be on a legacy small business pricing plan that is far less than the current minimum. At $500/M this might not be worthwhile for our business.

Yas
Consultant in Tunisia
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for billing

5.0 3 years ago

Pros:

Easy to use for billing with multiple currencies

Cons:

The recurring payment is available for high tiers

Connor
Connor
Account Executive in US
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Few features are actually included

3.0 2 years ago

Pros:

Easy to use. Does help with monthly invoicing.

Cons:

Very few features are actually included. The Sales rep will tell you about all of its potential, which is significant, but will fail to tell you that most of those features are only available with higher tiers. Basic things like the customer portal or being able to set somebody up on a payment plan to get back on track are not part of the basic deal. Unfortunately tiers are not explained during the sales process, so when you are making a decision based on how many invoices you plan on sending in a given month, it is very easy to over look the limitations on the account features. We are 6 months into using it and still keep running up against trying to use things that we thought are included, but that they actually want an additional $300/month on top of the $600 they are already charging.

Cody
Controller in US
Entertainment, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Automate A/R Collections, Payment Processing, and More

5.0 4 years ago

Pros:

The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user.

Cons:

The setup process is rather self-serve, though guided as well, and did take longer than anticipated.

Diane
controller in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Invoiced

5.0 3 years ago

Comments: Very happy

Pros:

Easy to use. Syncing with QB is great. Price is great for what you get.

Cons:

would like to have customers add their own ACH info.

Kyle
Assistant Controller in US
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great product, great price

5.0 4 years ago

Comments: Still in the process of onboarding. Very impressed with the features, price, and support. It has been a lot of work to get it onboarding, some of that has to do with the complexity and size of our business

Pros:

So many of the available features will save our company time and money, and make our clients much happier and simplify their billing experience.

Cons:

Onboarding has been a long and difficult process. The onboarding team has been very supportive, but due to the size and complexity of our AR, there have been many issues to resolve before going live

SANDRA
VP Finance in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great Tool with Great Potential

4.0 4 years ago

Comments: I think this is a great product with very clear functionality. It has helped us have better visibility around collection efforts.

Pros:

This system was extremely user friendly and has the fundamentals covered.

Cons:

The reporting is limited and it would be beneficial if it would allow custom reporting in the system. Allowing for differences between customers or customer groups in the system would be helpful (e.g. use of credit card, invoices)

Larissa
Accountant in US
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great for Billing and Collections

4.0 4 years ago

Comments: Overall once setup the app does what its supposed to do.

Pros:

I like the ease of having everything in one area to keep track of collections and promises to pay. I also like that customers can log in to view their statements and make payments so that I don't have to pull this info.

Cons:

The setup was not as easy. We integrated with Netsuite and I wanted all open invoices to sync over which they did not. Only newly created invoices were created. I then had to manually upload which took more time.

Roman
Roman
Director in Canada
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very Limited in customization and Canadian Businesses

4.0 5 years ago

Pros:

Easy to use interface. Nice portals for the customers to check out all of their invoices and pay them. I like the notifications of when someone viewed the invoice.

Cons:

-On recurring subscription, the only option to charge is ahead of the billing period. We charge our clients at the end of the billing period. For example, this month customers see the bill February 2020, even though it should be for January 2020. That becomes problematic when someone cancels the subscription and says they already paid for February. -No option to receive ACH payments from US clients for Canadian companies. If your address is Canadian the only clients that will see ACH options are in Canada. There is no ability to add another address even though we have an office in the US as well. -Quickbooks Payment Synching the Credit Cards Payments don't automatically sync in a proper way where you split the transaction between Stripe Fees and what you actually got to the account. Each transaction needs to be edited manually

Invoiced Response

5 years ago

Thank you for providing a review of Invoiced on Capterra! For any issues you encounter, please always feel free to contact our award-winning support team at support @ invoiced.com. Addressing your specific concerns, for subscription billing, you can definitely bill in arrears. We are more than happy to walk you through that configuration change. Regarding ACH payments, it's generally not possible for Canadian merchants to accept ACH unless you have a US domiciled bank account and a US entity. If you do have those, we can help enable ACH processing. Regarding QB payment sync, it shouldn't be necessary to edit each payment manually. While we don't perform reconciliation of credit card processing fees, you can record a monthly expense for aggregate processing fees instead of per payment that should make life much easier! Our mission as a company is to enable you to put A/R on autopilot, so we sincerely appreciate your feedback and hope these suggestions are helpful!

Zeke
Zeke
Owner in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great platform for running automated invoicing

5.0 3 years ago

Comments: For the most part, I have had a very positive experience.

Pros:

The software is very easy to use and has a nice clean interface.

Cons:

Occasionally there are features that are removed and then not added back. Such as the Monthly Recurring Revenue metric. I used to be able to move payment dates out a few days and then back depending on what the client needs. This is no longer possible now.

Nunurai Agnes
Carer in Zimbabwe
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

I advise every sellers to use invoices as they help them to calculate the profits and loss easily

5.0 3 years ago

Comments: They are useful record keeping for both buyers and sellers,so I prefer to buy where I'm given a receipt in case I might not get the desired product especially if I buy online.

Pros:

The product is very easy to use and I didn't find any problem with it.

Cons:

Actually I did not see anything missing or challenging on the product

Carlos
CSR in Honduras
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Super Invoiced

5.0 3 years ago

Comments: It's become very handy when following on client payments, good reminder, and keeps real track of the transactions.

Pros:

User-friendly and useful features. Helps you to keep track of your payments and provides useful reminders.

Cons:

As said above, it is indeed user-friendly, however, at first instance, it could take a little bit to get the hang of it.

John
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Use it mostly for estimating.

5.0 3 years ago

Comments: Extremely pleased

Pros:

Ease of use. Use it with Jotform. Best combination that I have found. Seamless....

Cons:

Not being able to retract invoice back to estimate.

Roselin
Owner in US
Consumer Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 3 years ago

Comments: I have been using this software for about 6 years and I am
very happy with it.

Pros:

The software is easy to use and navigate. The invoices generated and sent to customers look professional which gains the customer trust.

Cons:

are not able to change UI colors to for example a dark mode.

Joe
Joe
Marketing Manager in US
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Invoiced has really helped our team keep organized and be able to supply people with official docs.

5.0 7 years ago

Comments: The easy to use mentality of the software. It is hard to get lost in the program, and it supplies our customers with professional documentation that their order was received and processed.

Pros:

Invoices is easy to use, with great features. They have great customer support, but it works so well and easily that your rarely need to use it.

Logan
Owner in US
Used the Software for: 2+ years
Reviewer Source

Simple, intuitive invoicing platform...great for small businesses

4.0 7 years ago

Pros:

The dashboard is clean and the cloud application is accessible anywhere. The dashboard is responsive to any screen size, and the menu structure is easy to navigate. The payment process for my customers is self-explanatory, and the emailed invoices / payment window make it easy to get paid on time.

Cons:

As a paid application, I do wish it had more features and customization. I wish I had more control over the invoice design / styling, and the subscription setup and maintenance can be a bit cumbersome and limited in scope. However, not all invoicing software has this capability, so having subscription functionality at all is one reason I chose Invoiced. Most of the websites I both own and build use WordPress as a platform, and I wish Invoiced had a plugin or link to Woocommerce to better and more quickly facilitate a tie-in to these websites. They do have an API with good documentation as an alternative.

Raphael
Payments manager in US
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

INVOICED is a Game-Changer!

5.0 4 years ago

Pros:

User-friendly, Accounts Receivables focused, it's been an extremely useful tool for our department!

Cons:

Wish there was more integration support for SalesForce. Understand it's a work-in-progress.

Keith
Founder in US
Human Resources, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Hands down best product for stripe invoicing, awesome customer service

5.0 8 years ago

Comments: I searched high and low for the right product to be able to send invoices and payment reminders for use with stripe recurring payments. So glad I found Invoiced. I cannot say enough about how great it works. It is very customizable, is super easy to use for me and my customers as well. On top of all that, the customer service is bar none. When I send in a question is it answered the same day, usually within an hour. When I first started using the product I had a few things that I didn't like, and within a week they updated the software to reflect the changes I wanted. This software saves me so much time every day.

Pros:

Customizable emails, great reporting, easy for customers (they have their own billing portal), amazing customer service.

Cons:

Couldn't come up with a bad thing to say if I tried.

Invoiced Response

8 years ago

Thanks so much! We really appreciate it!

Gerry
Accounts Receivable Clerk in Canada
Railroad Manufacture, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Invoiced Review

5.0 4 years ago

Pros:

Product is easy to use & learn. Gives all necessary information to keep customers an accurate view of their account.

Cons:

I don't like how the CDN & USD invoices are separate in the customer account. They should all be grouped together. Some of our customers are always looking for the PDF backup we attached to the invoice.

Valerie
Website Dev in US
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source

Go-to Invoicing for this consultant

5.0 7 years ago

Comments: The best invoicing software I found when I vetted everything.

Pros:

I've used Invoiced for several years now. They have released new features and improvements across that timeframe. The interface just gets better and better. The way clients can store credit cards and enroll in auto-billing is so easy that I've had several opt in. I used to have to send multiple emails to get paid and now every month, the invoices and payments go out automatically. It saves me a lot of time. Highly recommended.

Michael
Owner in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Love Invoiced.com

5.0 7 years ago

Pros:

Great rates and makes running my business and tracking my clients payments very easy. I've used them since day one and will continue.

Cons:

Limited to only stripe.com for a payment processor. A phone app would be useful as well. Trying to add customers from a web browser on the phone is difficult.

michael
president in US
Security & Investigations, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Wonderful Service

5.0 7 years ago

Pros:

It has helped me stay very organized and keeping track of all activities of my invoices very easy. would recommend this service

Cons:

would like it to be easier to custom invoices and miss the estimate service that has been taking away

Gabriel
Cofounder in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

they deliver. Simple, complete, elegant, supportive.

5.0 7 years ago

Comments: I feel a sense of ease with the money. Our accounts receivables went from couple weeks to an average of 2 days!

Pros:

They are an example of elegant software. It took me a lot of painful mistakes in selecting invoicing and payment processing software.

Cons:

They don't have deep dive analytics at the lower price tear. Which I would like to have. I would feel even better about it if they increased the number of invoices I could send at the lower price tear. I think room for improvement in the pricing/revenue model to both deliver the goods and keep the lights on.

Vicki
Finance Manager in US
Consumer Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and Easy to use

4.0 4 years ago

Pros:

Allows for payments via ACH, customized templates and Email chasing

Cons:

Does not have bulk send email feature which can help emailing process

Antonio
owner in US
Architecture & Planning, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent software! We've been using it for over a year now!

5.0 7 years ago

Comments: Being able to invoice my customers with ease. It also gives them the chance to review what all they owe. Best thing that ever happened to my company!

Pros:

It is simple and easy to use. I can customize my invoiced depending on what product or service I am offering. Ive had a couple of problems but they always get resolved quickly by the awesome customer service representatives!