RotaCloud Reviews

Excellent value for money. Super easy to use

Comments: We tried other solutions before arrive at RotaCloud and have not looked back since.
From first contact to present date I have had nothing but positive experiences with RotaCloud. The sales and technical support teams are fantastic, quick to respond and very friendly.

Pros:

RotaCloud has managed to strike the illusive balance between intuitive, easy to use software, and a comprehensive level of complexity that ensures it is able to cope with teams of any size and structure without breaking a sweat. The web app has a really fresh feel and everything is very easy to find. The immense variety of settings have allowed me to tailor a bespoke rota management experience for my team with almost unsettling ease.

Cons:

The phone app, while still in keeping with the fresh feel of the software, feels like a bit of an after thought. I would also like to see rules and conditions introduced (eg. always require X amount of this type of worker on this day)

Best Rota Tool

Comments: Happy to have found and decided to adopt this software, best decision ever. Only when you have struggled with rota and keeping track of employees' attendance, that's when you appreciate more the ease of implementation and use of such a tool.

Pros:

Fresh, easy straight forward to implement and use. Keeps all in order and helps with employee attendance performance, scheduling, reporting and more.

Cons:

Nothing in particular. Every business is different and has different needs.

First 3 months have been very good

Comments: So far so good

Pros:

Easy to use and good customer support - especially as a new customer

Cons:

Yet to personally find one but possibly integration

Gone from paper timesheets to a clock in software

Comments: overall set up was pretty easy and day to day usage is good

Pros:

the app for staff, easy to amend rotas live so all can see. ask for shifts and publish to staff to claim. easy reports for monthly payroll

Cons:

working out different levels for the team and integrating into payroll but once i had it explained to me it was very simple

Excellent!

Comments: Excellent, a really great product. I have used other simimar products and Rota Cloud is by far the best.

Pros:

We use the rota management side of Rota Cloud and really like the ease of use of the platform. The Rota Cloud team are also very open to development feedback and are always really supportive if you have a question.

Cons:

Not being able to drag a shift from one week to the next. However, if I used the templates more i could help myself!

Alternatives Considered: Quinyx

Reasons for Switching to RotaCloud: We were bought out by anther company and Quinyx was their rota management software of choice. It is much less user friendly than Rota Cloud. Thankfully due to integration issues we have managed to hang onto Rota Cloud. Long may it last!

Easy start up and basic function

Comments: I will continue to use it, I do like it, I have to say the price hike has given me somewhat of a reflection to have a look elsewhere, but I am still happy with the product itself

Pros:

It’s very easy to access, simple tasks are fundamentally accurate - it does take a little bit of working out to begin with - but once you’ve got it it is very simple, Rotas are easy to understand, colour coding for staff positions make the opening page very easy to quickly check when necessary

Cons:

The price fluctuates by how many staff you have, which many others do, but I did find a little issue when starting up, quoted one price - charged another as there “was a price change between quote and start up” this was rectified - but then I had to pay extra for some optional features that I had initially been using and had thought were as standard.

Staff rota's are no longer a hated task

Comments: Excellent. What can I say? Rota allocations are now a simply easy exercise regardless of me being in my office or enjoying a day out. I can create, edit and update a rota anywhere. The hourly tracking is a simple operation using a tablet as a keypad for clocking in and out allowing for verifying projected cost to actual cost.

Pros:

The software is simple and easy to use regardless of web app, IOS or Android. You can allocate your team members and keep apprised of the operational cost of a shift, trading day, week or month. The reporting area is detailed and tailored to what you require when you require it.

Cons:

I think the only area I would like to see improved would be holiday accrual. If this could show a column of accrued, used and balance for zero hour staff it would help me substantially.

Alternatives Considered: monday.com

Reasons for Switching to RotaCloud: Ease of use, simple invoicing structure, keen to implement ideas and improve the core product.

Integral to our business

Comments: Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for customer services.

Pros:

Ease of use and functionality. Amazing support from customer services

Cons:

There is nothing I can think of adding to this question.

Brilliant

Comments: This software has made rota creating so much easier

Pros:

This software has made working out Rota management so much easier. It’s a game changer

Cons:

There is nothing to dislike about Rotacloud

RotaCloud useful tool

Comments: Works well for management and staff

Pros:

user friendly, easy to use and staff have taking to using it

Cons:

Nothing, it works well for a small team

Great Software

Comments: Time saving, and therefore cost saving from a wages point of view.
Much more efficient management of holiday allowances and leave requests.

Pros:

This software has been great for us and moving to it, from pen and paper, was the best decision we ever made. We have most definitely saved time in both writing and administering rotas, and the app means that all the staff know when they are expected in work without being able to say they hadn't been told! It is generally really easy to use from both a Manager and Employees point of view. The customer support is excellent, with questions being answered very quickly through the online chat facility. This is also great as it means you have a record of the conversations so if you need to refer back to something later on then you are able to do so. We manage two sites and 6 rotas in total across the business with nearly 100 employees. Being able to manage the leave through rotacloud has proven far more efficient and ensured that we are not in danger of finding ourselves at the beginning of December with a lot of holiday to make up with staff - something that seemed to happen every year historically.

Cons:

There are some quirks which I would love to see ironed out. The 'Availability' function cannot cope with both ongoing requests and individual requests at the same time which is really frustrating. The majority of our crew are casual employees who have ongoing commitments as well as one off commitments so we have had to come up with a workaround to enable them to add all of their availability without the danger of some of it being missed. It would also be useful to have an easy way to see, and reinstate, past employees. With a very transient workforce, often away at university or travelling for long periods, we don't want to keep them on the system but need to be able to reinstate them when they return. I currently do this via a link but an easier way would be better.

Excellent facility, helpful designers who will consider adding features you suggest

Pros:

User-friendly, does a lot of the 'managing' for you, its really liked by our staff. I find the admin really easy to use either from an office or on-the-go. It is mostly reliable and the takes time and effort out of admin tasks - forward planning rotas, accurately recording holidays etc. Having a PHB meant that we had to take on the responsibility of managing 6 staff (3 full time/3 part time) to care for my disabled son around the clock. This facility is absolutely brilliant, and takes away the time-consuming role that I have now of admininistrating rostas and managing those staff. It also ensures that we run everything very professionally - but it takes away the embarrassment of saying 'no' if there are holiday clashes, staff want to swap last minute etc - as the function automatically puts in red flags when our staff try to do this. They soon get the message without us having to tell them! This would otherwise be difficult to in a situation like ours when people are working in your home, caring for your child and for parents like myself who are are not used to management of staff.

Cons:

We can honestly say there there is not one single function that we don't like. The designer are very approachable and willing listen with regard to putting in new functions if you are not happy with the design.

Makes Rota Planning a Walk in the Park!

Comments: Saved hours of my week planning and making rota changes. Everyone always knows where they need to be and what they are doing. An operational gem.

Pros:

Ease of use, for both myself and my staff. Love to be able to run reports to submit to my accountant.

Cons:

No support at the weekend! I once was disconnected by accounts for a delay in paying a bill, and the whole company came to a halt, because although my payment was made, the system was not reset live until the following Monday and this created a proper operational disaster for us.

no more spreadsheets & post it notes!!

Comments: This is the first review I have taken the time to write as we are so impressed with RC. Using RC has transformed the way we work, we can now plan 6 weeks in advance and being cloud based means the system can be accessed from anywhere, staff love the app. Customer service is excellent .
Well done the RC team!

Pros:

Managing a large GP practice and a standalone endoscopy unit we were struggling to inform staff of their shift patterns and find cover for annual leave and sickness. We needed to streamline the process and have easily accessible live up to date information available to staff and management in one place. Having searched online for a solution we decided to give RotaCloud a try. Prior to going live representative from RotaCloud kindly spent nearly 3 hours giving us an overview and answering all of our questions .

Cons:

Being the NHS the only issue we sometimes experience is slow broadband speed, which can effect the system, however we do find it improves using Google Chrome. The leave request system is a little clunky but the good thing about RC is that they listen to any issues and recommendations you may have and are continually adding new features.

Love RotaCloud!

Comments: Great! Really recommend RotaCloud and when I've looked at other rota options in the past out of interest they have paled in comparison!

Pros:

I have used RotaCloud for my team for the past 4 years. It is easy to use as a user, and a dream for Managers when scheduling. It's clear, simple and I like the interface. I also like that the whole team can download the app. I find the dashboard a good way to get an overview of what a drafted week looks like before publishing, and it's great to be able to easily plan out weeks and make changes.

Cons:

We don't need to use the clocking software, and there's a few suggestions I'd have. Eg it would be great to be able to add sickness, holiday or other leave directly from the rota section, as opposed to having to do it individually on the leave section.

Works brilliantly for us

Comments: The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble.

Pros:

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

Cons:

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

Does what it says on the tin!

Comments: Generally - take time to set it up - you will reap the rewards, the first couple of payroll took time as we had to double check everything - now we're flying! Saves a lot of time, is accurate, and very very easy to use.

Pros:

I like the control our staff have over their shifts, and hours. I also like that we retain control and have very easy to use functions. Visuals to see daily, weekly etc exactly what your spend is per person, per day etc Excellent reporting, no longer doing things retrospectively when you have a higher wage bill than you can expected!! We are a very busy pub/restaurant staff can swop shifts, even between roles if we allocate this. Very easy to use - worth taking time to set up.

Cons:

Sometimes it's not 100% clear how to set things up, most of the time it's really easy, but sometimes it's a little thing you have missed, however use the online chat - never failed to help! Really pleasant and helpful, even when some of our staff struggle with new technology - they have all managed easily.

`Unbelievable Flexibility

Comments: Without any doubt Rotacloud has had the biggest positive impact of all the software we use in our small fixed/mobile coffee shop and bakery business. With 18 staff and growing, one of our most miserable and time consuming jobs, has now become quick and painless. It has given us full visibility of our wage costs, and we know exactly what the impact of changes to the rota will cost. For us, every aspect of compiling rotas (And Payroll info), from adding staff to publishing rotas, is so much easier with Rotacloud. It is visual, flexible & powerful, and has improved Staff morale. The Rotacloud support has been superb, and any additional features we have requested have either been there already, or in the pipeline. There are very few tools I have used that have had such a genuinely positive impact on our business.
I honestly can't recommend Rotacloud enough!

Pros:

Easy to implement and Use. Flexible. Much quicker than other methods of preparing complex rotas

Cons:

Cloud only - no offline mode.

Rota and staff time management can be very time consuming

Comments: Rotacloud team are very progressive and always looking at ways to improve and add to the service they offer. Could not recommend them enough!

Pros:

Rotacloud is very clear easy to use, easy to allocate Rota's and staff leave, Staff have clear indication of they're working hours, and holiday entailment. Everything stored in one place. Management time saving, use daily as one of our key management tools. Team at Rota cloud are always exceptionally polite and always helpful.

Cons:

No dislikes, certain parts of the program are not necessary for our business, we simply utilise the parts of the program that fits our business requirement, integrates well with our staff payroll system.

Excellent for our business

Pros:

Works perfectly for all areas of our business. Team love the online cloud based rota and app. Love that all Rota’s for all departments are visable easily and hours calculated. It works well with PeopleHR and pulls through holiday and other areas for absence to manage our business and salary’s well.

Cons:

None really that I can think of. Software is very easy to use and functionality works at very basic level or if you are wanting to use RotaCloud to maximise all its capabilities (which we certainly don’t) would be very easy too.

Great rota system - no more spreadsheets!

Comments: They are very quick to reply when you have a question and very helpful and friendly - nowadays that is so rare to find with customer service.

Pros:

I like how it looks and how easy it is to use overall. I also like that it automatically calculates the weekly hours although I would love to have a feature that shows me the daily hour total when I am entering the staff shifts as they change everyday. I also love the reports and the availability/unavailability feature.

Cons:

As mentioned above, the fact that it does not give me the day total hours, only the weekly ones.

Excellent

Pros:

Simple to use and great value for money!

Cons:

App at manager level is terrible. Cannot see who is off whereas on employee version you can.

Alternatives Considered: Access PeopleHR

Easy to use, all the staff can log in to see the rota.

Comments: Easy to use

Pros:

It is easy to use, to allocate rotas to 3 different places and 20 staff. Each staff members details, how much leave they have, which branch they work in, what time slots they have to work, how much holiday they have left. It clearly shows who is working or is on a day off or on holiday. My staff like it.

Cons:

The staff can ask to change shifts, i would like to be able to message the staff and ask them if they can change shifts.

Simply the best rota software around.

Pros:

The ease of putting together a rota with it being able to display information all in one place and easily copy shifts or shift patterns. The fact it can also notify staff when there shifts are makes it much more reliable than a paper based version.

Cons:

Would be nice if it could calculate the holiday allowance for a staff member without the need for accural in time management section.

Don't go anywhere else

Comments: Great customer service, simple system to use. It really is a huge timesaver and I would recommend it to everyone.

Pros:

So simple to use and any problems, there is always help at hand. Since switching to RotaCloud it has saved me countless hours of manually counting clock cards, checking leave entitlements left and creating a rota.

Cons:

After 2 years I am yet to discover something I least like.