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About Pingboard

Save time and drive engagement at key moments in each employee’s journey with an always-relevant org chart.

Learn more about Pingboard

Pros:

Inexpensive and easy to get started the first few times of trial.

Cons:

I have no real cons in my time using the software.

Pingboard ratings

Average score

Ease of Use
4.7
Customer Service
4.6
Features
4.4
Value for Money
4.6

Likelihood to recommend

8.6/10

Pingboard has an overall rating of 4.6 out 5 stars based on 598 user reviews on Capterra.

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Filter reviews (598)

Matt
Matt
Product Manager in US
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The smoothest org management software for startups

5.0 5 years ago

Pros:

- Intuitive workflows - Slack integration for OOO info - Democratization of company information

Cons:

- Needs better mobile experience - Not great for bigger companies as the software is in the mantra of "employees tells employers their intention (e.g. in regards to time off)", not the other way around

Victor
Victor
Customer Services Director in Brazil
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome visibility!

5.0 6 years ago

Pros:

The connexion between the Areas inside the company that are more visible on daily basis. The e-mail with the Subject: This Week at "Company Name" also is very important and useful for us.

Cons:

The Organogram would be more flexible in order to extract or copy for other platforms, as a simple PPT.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Need unified feature

3.0 6 years ago

Pros:

Auto completion at search box. It's easy to find my colleagues

Cons:

Difference of features between PC, android and iOS. Cannot see some properties/features at android app.

Julio
Julio
Desenvolvedor Front-end in Brazil
Verified LinkedIn User
Consumer Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Pingboard - a huge colleague

5.0 6 years ago

Pros:

Pingboard has a great utility within companies (small or large). It helps you to know your mates, their interests and if you need to call anyone, you can just open the person's profile and call. I've worked with a company that was developing its "Pingboard-like" app - a merge of PIngboard with a social network. If at that time, I knew about Pingboard, they'd cancel the development and would be using Pingboard until now.

Cons:

Quite often the mobile app (android) breaks and restart by itself. But I don't think it's a mind-changing bug - Pingboard is an excellent tool.

J. Rebecca
J. Rebecca
Senior Marketing Copywriter in US
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I adore Pingboard!

5.0 6 years ago

Comments: Very convenient and user friendly.

Pros:

It's so nice to notify your coworkers about your status. I love the integration with Slack, too. It's also nice to see the org chart in case you need to see how someone fits into the company.

Cons:

Not a thing! I love it. It's very easy to use.

Nicole
Nicole
Communications and Marketing Specialist in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing Application!

5.0 6 years ago

Comments: My overall experience with Org Chart Software has been fantastic. As our company continues to grow, it's harder to know where people are at all times. Pingboard makes it so easy to communicate to all members of the company where people are each day.

Pros:

The software is extremely user-friendly and it is easy to get a quick snapshot of where everyone in the company is on a given day.

Cons:

The organization chart was a little complicated, but Pingboard keeps working to make it better!

Alexander
Alexander
Company Director in UK
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Pingboard is one of my favorite management tool that I use.

5.0 2 years ago

Comments: Overall, Pingboard has been a great experience. The software is easy to use and the customer support is excellent. I have been able to use Pingboard effectively to manage employees.

Pros:

I like Pingboard because of its easy-to-use interface and making it easy to find any information I am looking for. It also has some amazing project tracking features that ensure I meet deadlines.

Cons:

The downside of Pingboard is that it can be a little difficult to find contact information for people within the directory. However, this is a minor issue and Pingobard is an excellent directory tool.

Nathan
Nathan
SEO Specialist in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy & Simple

5.0 5 years ago

Comments: It's been a fairly seamless integration overall.

Pros:

Org Chart makes it very easy to visualize our company from the top down.

Cons:

It doesn't always integrate well with other software.

Isaac
Isaac
Sr. People Operations Manager in US
Verified LinkedIn User
Consumer Goods, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy Calendar

5.0 6 years ago

Pros:

I like the integration with Google Calendar. It assist all the co-workers with knowing who is in/out of office, and Org Chart.

Cons:

I don't have any cons for the past 4 years I have been using it.

Krystal
Marketing in US
Computer Networking, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Pingboard Review

3.0 6 months ago

Comments: Really good overall experience I do recommend it

Pros:

I can't say what I really like the most really everything everything was really okay I recommend it

Cons:

Just a common app like any other that's all it has a lot of competition out there

Amanda
Director of Business and Organizational Strategy in US
Computer Networking, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly build with a need for creative flexibility

4.0 6 years ago

Comments: Easy to use software and see visually. Sometimes the ease of use of all areas building off one another can be too restrictive. Would like flexibility that not everything on the actual org chart needs to be connected to a person.

Pros:

Ease of use in building a dynamic org chart. Searchable directory, customizable profile fields, admin and end user views, ability to create multiple org charts.

Cons:

Everything needs to be tied to a box. Would be helpful to add text box fields ex: a text box or popup box to appear when hovering over a particular position title that explains what the responsibilities for that role are. There are times where a box that's created shouldn't show that it is a direct report of someone above. For instance, it makes sense instead of listing all sales reps to be directly under the VP of sales, that we have boxes for each region that say something such as west, central, east, etc. and have the reps underneath those boxes. This setup currently how the program functions shows that the person's manager is the west region. Bulk import. Would like an option to bulk add a few users or a few new fields to all users instead of having to submit a whole spreadsheet of all of the company data again. Printed fully expanded org chart functionality needed where org chart can be large enough to read (should likely printed on MULITPLE pages).

Verified Reviewer
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Where has this software been all my life?

5.0 6 years ago

Comments: This has made our organization so scalable and has allowed everyone to stay communicated. We've integrated Pingboard into every process- declaring sick days, determining head counts for lunch, leveraging the "Out of Office" feature to inform and auto-update calendars.
If you get a chance, use the phone app to play the faces game. A VERY fun way to get folks engaged and learn new faces.
The basic info on the profile also serves as our source of truth for t-shirt sizes, etc. All around a great tool.

Pros:

EVERYTHING- in today's world of dynamic and nomadic workforces this tool is incredibly easy to communicate new faces, location statuses, and act as a central repository for where our largely remote workforce happens to be that day. It also ends up being a great way to explain a re-org of teams (happening often when you're growing fast!), since you can graphically see the new table of organization and who reports to who.

Cons:

The desktop version is not as slick as the mobile application. Other than that, the program is very flexible and can be easily integrated with other products.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Knowing your company

4.0 6 years ago

Comments: It is very helpful especially to someone like me who needs to always coordinate with different teams everyday, but someone who do not socialize much. I can just go to their profile and pretend like I know them whenever they need help from me or whenever I need them to help me with something.

Pros:

Easy access to profile of each employees. I work with different departments and teams, but I'm not good in memorizing names and faces. Whenever I need to coordinate with someone from a different team or office, I check their Pingboard profile first. I try to improve in getting to know my colleagues by playing the Pingboard game in the Android app.

Cons:

The changing your status when you are out of the office. I always forget where to find it.

Jaime
Workplace Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Love Me Some Pingboard

5.0 6 years ago

Comments: The placeholder feature is super helpful. We have run into a small issue in that the CTO want's his people listed in different departments/teams and we're not quite sure how to get this accomplished because each CTO can only have one department (i think).

Pros:

It's really fun to use and new hires routinely let us know how helpful it is in their first days with the company.

Cons:

There's definitely a ramp-up learning period because different functions/actions are hidden in magical mystical spots. After the new hire learns everyone face, I feel usage drops off substantially, we need to find a way to keep employees engaged and coming back to Pingboard on a regular basis. Thoughts they can submit colleagues for Above & Beyond recognition by completing a Google form/survey. Let HR, or Workplace use Pingboard as a survey system.

Will
Head of IT in US
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Solid Directory, Org Chart, and Out of Office System

4.0 6 years ago

Comments: Overall works great - we have it fully automated as Okta is pushing any changes in real time over. A couple of added features would make this perfect

Pros:

Easily to deploy if you use an IdP such as Okta. This made populating data and rolling out to our end users a breeze. Easy to use, mobile phone game is loved in our company, and overall is a must-have app for our company.

Cons:

Some critical features for us are missing with no progress or updates on them since we rolled Pingboard out over a year ago. More flexibility and customizability are needed but there haven't been a ton of new updates. Also got rid of their TV app to showcase your company on digital signage which I think is a must for an app like Pingboard.

Verified Reviewer
Verified LinkedIn User
Insurance, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Functional & easy to use!

5.0 6 years ago

Pros:

Easy to use, streamlined & multi-functional. I like that you can make mock-ups of hypothetical org structures & put placeholders for "TBD" positions. Out of office, remote, etc. statuses are very helpful (if only everyone was consistent about using them)! I love using Pingboard to double check or confirm an employee's start date or title.

Cons:

For check-in, I wish there was a way to only display employees in that office. We have a few different office locations, so it would be helpful if guests didn't have to scroll through the entire company. It would also help to have a more direct way of accessing signed NDAs from the check in history. I wish there was a way to export a report of employees' birthdays &/or work anniversaries as well.

Amanda
Executive Assistant in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software! Additional Functionality would be benificial for custoemers

5.0 6 years ago

Comments: It's been super helpful, but a could of the cons I described above would bring it to next level.

Pros:

I'm a pingboard admin, it's helpful to see people's personal preferences when putting together something person (an anniversary or thank you gift for example). It's also helpful to track where co-workers are and quickly see their contact info.

Cons:

As an Executive Assistant who supports 2 Executives, and has a separate Manager-- it would be helpful if my notifications for time off went to all three of them. Separately, the Executive I support has asked me to log his time off in pingboard for him, but I can't because you need to sign on through Google. If we were able to sign in with just a username and password I could sign in for him and do it.

Jonathan
Head of People in US
Consumer Electronics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Returning user

4.0 6 years ago

Comments: Customer Service is awesome, some of the best I've worked with. I wish the SW also prompted people in email to upload their picture and complete their profile so I don't have to nag them.

Pros:

Autoloads new hires into Pingboard and the "who's new" email including anniversaries each Monday.

Cons:

We cannot load our Holiday calendar into the SW and I wish I could view a specific department at a time in the org chart

Verified Reviewer
Verified LinkedIn User
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Pingboard Review

5.0 6 years ago

Comments: The benefits of quick access to team names brings credibility in a company of hundreds.

Pros:

I do enjoy with multiple teams within my startup I have the ease of finding departments in levels of tiers. Quick info on the fly is important with our clientelle so the user friendly interface keeps me pleased.

Cons:

Sometimes the software doesn't update properly. With such a high turnover, it's important to have all employees up to date. A few embarrassing situations I'm sure are controllable on our end.

Verified Reviewer
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pingboard evolution

5.0 6 years ago

Pros:

After using Pingboard for more than 2 years, I am impressed by the constant improvements, especially the org chart that was very laggy and buggy in the beginning and the Slack integration that was chosen by the community.

Cons:

As I said before, the org char feature was very laggy in the beggining.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product

5.0 6 years ago

Pros:

I really like the Org chart as it makes it easy to recognize my colleagues and where they are in our company. Great social capabilities in terms of games to help improve recognition within individual units.

Cons:

Out of Office notification set up could use a more user-friendly interface.

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product

5.0 6 years ago

Pros:

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Cons:

Not sure if there are any cons.

Molly
SDR in US
Leisure, Travel & Tourism, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Find out about your coworkers

5.0 6 years ago

Comments: The ability to connect with people who are not in the office and who live far away.

Pros:

It's user friendly and makes it easy to find your Co workers contact information and interests.

Cons:

There could be more features available and some information about my co workers is outdated.

Patrick
Software Developer in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Pingboard Review

5.0 6 years ago

Pros:

I use pingboard mostly to get alerted about out of office time and to retrieve my coworkers calenders.

Cons:

The only thing I don't like is weekend vacation time. If people take a friday and a monday off, it makes it appear like they took four days off.

Susan
Business Systems Analyst in US
Computer Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

User friendly org chart

5.0 5 years ago

Comments: Its an essential tool for our growing organization especially since our recent merger and office moves, it makes finding and connecting with other people in the organization so easy. It's an essential tool that staff use daily.

Pros:

It's very easy to use. I have only used static org charts prior to this. The search is really powerful so you can find people easily by name, job title, skills. It's essential for new hires as its easy to find people without having to ask questions. Works especially well for organizations located in different cities/countries. I like the integration with G-suite calendar so you can see who is out of office and also see upcoming birthdays and anniversaries. It's also easy to keep the org chart up to date without manually having to create new records for new staff

Cons:

You sometimes need to manually zoom in when the org chart is large. However you can filter on departments to narrow the view down.