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ProcurementExpress.com Reviews

4.7 (416) Write a Review! Ireland Local product

About ProcurementExpress.com

360+ 4.7/5 reviews. Simple yet, fully featured. The highest rated procurement software.

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Pros:

I like that the software is quite logical and easy to use.

Cons:

There are some hard coded areas that appear on Purchase Orders which cannot be removed, but we are working through them with customization.

ProcurementExpress.com ratings

Average score

Ease of Use
4.8
Customer Service
4.7
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.1/10

ProcurementExpress.com has an overall rating of 4.7 out 5 stars based on 416 user reviews on Capterra.

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Filter reviews (416)

Mansur
Mansur
Product Manager in Türkiye
Verified LinkedIn User
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Useful and functional interface

5.0 2 years ago

Pros:

It was software that was actively used in the company I worked for. It can also make purchases between companies. It has a very useful and functional interface.

Cons:

Subscription system could be better. It is important for continuing to use this application.

Luke
Managing DIrector in UK
Printing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Reflections Review

5.0 5 years ago

Pros:

Easy to use in all aspects. Provides great accountability.

Cons:

Nothing! We are completely happy and satisfied with the product

Alternatives Considered: Procurify

Reasons for Switching to ProcurementExpress.com: Had a great demo and seemed like best fit for our business

ProcurementExpress.com Response

5 years ago

Thank you, Luke. It's a joy to reply to this great review. Very helpful.

Wendy
Accountant in Canada
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Purchase Order Tool

5.0 2 months ago New

Comments: From set up to live usage, we have full support from the team almost 24/7. Most important, team are very helpful and listening to the customer needs and providing excellent service and support.

Pros:

The software is extremely user friendly and easy to use.

Cons:

I think it would be the team is very far away, and I cannot send them an appreciation fresh coffee and donuts

Peter
Procurement Specialist in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A great introduction to procurement software

3.0 5 years ago

Pros:

The cart import feature is extremely handy. Reporting is straight forward and easy to use. The search function is pretty advanced for such a simple tool.

Cons:

The lack of an inventory management system is a blessing and a curse. It's nice to be able to have free form entries but if you have any stock at all this is not the tool.

Catherine
Admin Purchaser in Philippines
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Procurementexpress Experience

5.0 2 months ago

Comments: Good. All purchases are easily viewed with its status.

Pros:

Its user-friendly app. All features are organized.

Cons:

None. So far, all features are very helpful.

ProcurementExpress.com Response

2 months ago

Thank you so much Catherine.

Ben
Engineer in UK
Pharmaceuticals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use system

4.0 7 months ago

Comments: It's a good system. I prefer it to systems that I've used in the past from more well known providers.

Pros:

It's easy to navigate. Raising purchase orders and submitting them for approval is simple. The scan feature allowing you to scan a quote to generate a purchase order is excellent, and saves time but needs some refinement.

Cons:

The scan function needs some refinement.

Denise
Supplies Specialist in US
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

I love using Procurement

5.0 8 months ago

Comments: i love working with Procurement it is a Wonderful easy to use App

Pros:

i like how easy it is to use, i really like the scan document now.

Cons:

i do not have a complaint! i love Procurement

Tom
Commercial Sales Manager in US
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Purchase Platform

5.0 6 months ago

Comments: Very good and user friendly. Good chain of custody for tracking the purchases.

Pros:

Easy to use and responses are timely. Definitely like the forms that are printable.

Cons:

Print is a little small for us older users.

Kevin
Procurement Coordinator in US
Industrial Automation, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Friendly and Useful

5.0 last month New

Comments: Extremely friendly, helpful, and a very useful program when you discover all of the functions available to you.

Pros:

I love the chat function and how employees are available and extremely knowledgeable about fixing my problem.

Cons:

It did take some time to learn how the program operates but as with anything it takes time to learn something new.

Amy
accounting in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Procurement express

5.0 2 months ago New

Comments: From the first phone call they have been wonderful. They answered and worked with our office to meet our needs for a new PO system that would work with Quickbooks. The training and support offered by the company has been great. They make sure that we are able to use and understand the system. Offering a group training as well as individual training. Our support team has walked us through all of the issues we had and made sure that we understand how to operate with competency.

Pros:

Procurement is super user friendly, intuitive. Works well with Quickbooks. The team is fantastic, competent. Willing to assist and work through any questions or concerns.

Cons:

I currently do not have any, so far it seems to work well for our needs.

Stacey
Accounting Associate in Switzerland
Primary/Secondary Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

I am a big fan of Procurement Express

5.0 5 years ago

Comments: My overall experience is excellent.

Pros:

The software is very easy to use and understand. I particularly like the approval routing process which ensures that when it comes to the payment of an invoice, you feel confident that it is 'OK to pay'. It keeps Department Heads accountable as they are able to easily look at their budget, seen what is pending and what is paid, and the balance that they have remaining. For those 'non finance types', this layout is simple to understand. There are a variety of personal settings you can manage - that way you can decide what notifications you would like to receive during the approval process.

Cons:

The frustration is that the software does not integrate with our payment system. It would be great if they were able to talk to each other. Sometimes, bills are paid (without a PO) that need to go against a certain budget, however, with no PO, it doesn't show up and adjust the budget remaining amount. A special 'budget adjustment' journal was set up for us to help us with issue, but this also has some bugs. So I would have to say the data is probably only 70-80% accurate. But in saying that, I still think it is a great process and has enabled a much improved purchase order process to the non existent one we had previously.

Gage
Estimator in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Makes work easier

5.0 5 years ago

Pros:

We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

Cons:

There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

ProcurementExpress.com Response

5 years ago

Thanks for the 5 stars Gage! Our friendly customer success team will reach out to you with a solution for 1 monthly invoice that reapplies :)

Adrian
Infrastructure Team Lead in UK
Leisure, Travel & Tourism, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

4.0 8 years ago

Comments: Wonderful piece of software does just what we need - tracking expenditure - without being overly complex, or requiring any accounts system integration. Would be nice to have some extra features (e.g. charts, graphs) and some more ways to customize views of data, but overall we are very pleased. Support is amazing - practically instant, 24 hours a day. They also don't insist on up-front sales calls before allowing a trial, which is a bonus.

Pros:

Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Cons:

Lack of charts/graphs Lack of customization of views (e.g. viewing custom fields when viewing lists of POs) Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget. Per-line item allocations would also be good - we had to create custom fields for this. There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

ProcurementExpress.com Response

7 years ago

Thank you Adrian for your insightful review. We value our clients opinion and help us build on a better product. Although there is a few hiccups, we are glad to hear you are satisfied with our software. We will speak with development and see what we can do about adding charts and graphs, I believe it is on the roadmap for future developments.

Kevin
Vice President in US
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Customizable Purchasing Software for Any Size Business

4.0 3 years ago

Pros:

Easy to use, and set up. It can be tailored to most industries and has a great user interface. You can make changes to the layout yourself or have Procurement Express help. They are very helpful. It is a realatiely affordable option that works well. I came across many other clunky software platforms that were not worth it, before picking Procurement Express.

Cons:

It could have more precise tools to track supplier performance by metrics. That is its biggest weak point. We must track supplier performance for our end users. Currently we do that outside of Procurement Express.

Robert
owner in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great to track PO's

5.0 5 years ago

Comments: overall I would say this program has helped my business keep its spending in order and within budgets many times since we started using it.

Pros:

Well in a simple way of saying ti this program ROCKS. Use it daily to track my purchases with multiple vendors and locations that we buy products.

Cons:

Only con is the mobile app has to be downloaded with the classic version or its a little tricky to use.

ProcurementExpress.com Response

5 years ago

Thank you for the very helpful review, Robert. Your stars mean the world to us. Our success team will reach out to you about the mobile app soon. We've just released a new version with push notifications.

Verified Reviewer
Verified LinkedIn User
Building Materials, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly program

5.0 5 years ago

Comments: Purchase orders.
You can easily track your spending with purchase orders.
No need paper copies, everything is done electronically

Pros:

Procurement Express is easy to learn and use. You can easily keep track of company purchases. The customer service team is fantastic if you ever have to contact to them. They will solve your problem quickly and efficiently.

Cons:

Nothing so far and I do use this program every single day. Every single function work as it should be

ProcurementExpress.com Response

5 years ago

Thank you for this great review, it means a lot to us.

Shane
Marketing Manager in Canada
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Organized PO System

5.0 6 years ago

Pros:

I really like how everything is organized and how it makes getting approvals on purchase orders done a lot faster. It's done more efficient. Everything is there and if I need to look up an old order or cross reference the PO number, I can do find it in seconds. Saves so much time!

Cons:

If I push enter after adding one item, it automatically sends the PO. That's very minor considering the amount of time this has saved me

ProcurementExpress.com Response

5 years ago

Thanks for the kind words, Shane. Time is money, so we're very happy to save you so much time. We'll have a deeper look at the UX of pressing enter after adding line items. Thank you for the feedback.

Bruce
V.P. in US
Shipbuilding, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

We use ProcurementlExpress daily to help accounting track our purchases for all our different jobs.

4.0 5 years ago

Comments: All our management use your service every day. Accounting can then pull up P.O. and track what each
individual is doing.

Pros:

We build and operate dredges. At one time we might have five or six jobs running and also project in our yard. ProcurementExpress allows us to track spending on each job and also each dredge.

Cons:

If I am part way through P.O. and have to do something else on computer I might lose original first page.

Tara
Project Manager in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very User Friendly

5.0 5 years ago

Comments: I have found that Procurement Express helps me to be more accurate in daily use. I am able to quickly reference what I am looking for.

Pros:

I can vouch that I use Procurement Express on a daily basis. The ease of use and practicality make it a great tool for my work. I am please with the results that it has given me.

Cons:

The reports that it generates could be a little easier if it requested what I was looking for before it created them.

ProcurementExpress.com Response

5 years ago

Hey Tara, Thanks for the great review. We'd love to hear more about your ideas for reporting. We've been trying to reach out to you, please check your inbox for an email from Vince :)

Sarah
Production Administrator in US
Used the Software for: 6-12 months
Reviewer Source

Perfect way to gather all our PO's in one location - no more losing paper!

4.0 7 years ago

Pros:

I LOVE that we can comment on the Purchase Orders to communicate, rather than emailing. It's way easier to locate conversations!

Cons:

I dislike that you cannot alter a PO once it has been approved. Many times we have to estimate prices and when the invoice comes in we can't change the amounts (or the budgets!).

ProcurementExpress.com Response

7 years ago

Hi Sarah, Thank you so much for the review. I wanted to follow up with you on your "cons". If you are a finance user, you can actually make changes to purchase orders after they have been approved. You are right about changing budgets though. We are working on that at the moment so I'll let you know once something has been changed there. It'll only be for finance users though as otherwise regular users could game the system and create POs for unauthorised amounts. A big no no :-) Best Richard

Allison
Studio Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

We love Procurement Express!!

5.0 2 years ago

Comments: We love using ProcurementExpress.com! It is just so easy to use it simplifies things for us and makes things run more smoothly.

Pros:

The software is so easy to use and to teach to others. It is incredibly intuitive.

Cons:

I really do not have any cons, but if I had to pick something, sometimes it takes a while for a new user/approver to show up.

Miguel
CFO in Brazil
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great value for money product

4.0 8 years ago

Comments: We got ProcurementExpress.com to handle the approval process for a 150-employee sized company. We were looking for ease of use and fast implementation. Since the adoption of ProcurementExpress.com we have been able to increase the control over purchase approvals (we have not overrun budget since then), we have eliminated bureaucratic forms that required physical signatures (and most times would be incomplete) and we have streamlined the approval process.

Pros:

Ease of use, "lightness", fast customer support

Cons:

None so far

ProcurementExpress.com Response

8 years ago

Thank you Miguel! Reading your review feels really great. You've mentioned just about everything we aim for with Rubberstamp.io, so air-fives to you from everyone in the office!

Sarah
Production Administrator in US
Entertainment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Worth the investment!

5.0 5 years ago

Pros:

I can track my actual expenses in real time and have a bird's eye view on all purchases in one location!

Cons:

I wish I could customize the columns in the export to excel process.

ProcurementExpress.com Response

5 years ago

Thank you for all the stars, Sarah. We really appreciate your kind words.

kirsten
Office Manager in US
Warehousing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very easy system to use

5.0 7 years ago

Pros:

Very easy to log in and get right to entering invoices. Easy to find app where ever I'm looking for it.

Cons:

Wish it was a little easier to look up an old PO#. I would like for the system to save all work entered.

ProcurementExpress.com Response

7 years ago

Kirsten, thank you for taking the time to review our application, it is much appreciated. We will have a look at retrieving old PO's easier.

Roland
Project Manager in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

rich enough for complex financial management; easy enough to get working fast

5.0 8 years ago

Comments: Started using this well over a year ago. The team is improving it at a good pace. It is now very feature rich and remains easy to use.

Pros:

Good value for the money. We use it for purchasing control and approval. It is not as good at tracking "traveling salesperson" expenses but it works OK for that. It does do budget tracking and provides good tools for proposing a big ticket expense, gathering information, organizing discussions about options, and then recording what was bought, when it was paid for, when it was delivered, etc.

Cons:

It doesn't have features like importing data from corporate credit card accounts that you might want for a big team of outbound traveling people turning in expense reports after the fact.

ProcurementExpress.com Response

7 years ago

Thank you for your insightful review Roland. Thank you for your compliment we appreciate it. We will look into the data importing from corporate credit card accounts.