17 years helping Irish businesses
choose better software
About Avaza
Integrated software for professional services businesses with modules for project management, timesheets, expenses & invoicing.
The ease of use once you get to know to program.
I wanted to use on a recent flight, but without purchasing wifi, I was unable to. I don't like giving airlines any more $ for wifi.
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Filter reviews (454)
Avaza is definitely a one stop shop for projects
Comments: Task inventory can be built, estimates can be made quickly, tasks can be created from estimates, and clients can approve bills in a snap after receiving them.
Pros:
Everything having to do with the financial status of a project, from invoices to accounts receivable and payable, can be generated with the help of this program.
Cons:
Some of the features I would expect from a project management system are missing. Nonetheless, they are always developing new features and listening to feedback.
Alternatives Considered:
Excellent Business Tool for Time Sheets, Invoicing and Project Management!
Comments: It has been excellent, for years. I am always impressed with their quick responses when I have a question about how to use something. Their customer service is also very polite which I really appreciate these days!
Pros:
I've been using Avaza for years to organize my small business. Their product us great, from organizing my project schedules, to invoicing and time sheets. When I've come across something that I can't figure out their customer service is personable and quick to fix. There have even been times they take requests for new or updated options! Top quality.
Cons:
I haven't had any issues with Avaza. I'm still working on using the scheduling component but I think that is more me than them! I would like the option to be able to customize invoices a bit more (font size, etc.) but not a dealbreaker.
Avaza Software Response
4 months ago
Thank you for your review! We're glad Avaza has been a valuable tool for your business and that our features and support have met your needs. We appreciate your feedback on invoice customization—please reach out to our support team with more details so we can assist you further.
great tool to keep track of time allocated to projects and invocing
Pros:
Stupidly simple way to create an invoice based on the hours dedicated to a project/customer
Cons:
Reporting and tracking can be a bit tricky (the data is there thought) Exporting to excel could be useful maybe too much development on the collaboration side
Alternatives Considered:
An Incredibly Helpful Productivity Tool
Comments: Avaza is an incredibly helpful productivity tool. It has allowed to me do my freelance marketing and production work efficiently, to share projects as part of a team, to breakdown billing for invoicing, and to have a variety of information requested by my clients at my fingertips at a moment's notice.
Pros:
The reports have been incredibly helpful to me in assessing time spent on different tasks and projects, as well as breakdowns of billable hours.
Cons:
I wish the timer was based on actual clock start and stop times, rather than a stopwatch system. I often leave the timer running because I've forgotten to turn it off, and calculating back to my actual stop time is tedious.
Avaza Software Response
4 months ago
Thank you for your review! We're glad Avaza’s reports are helping with time tracking and billing. We appreciate your feedback on the timer feature. Although we currently use a stopwatch system, we understand the need for a clock-based timer. Please contact our support team with more details—we're here to help!
Avaza is actually fantastic
Comments: We're a service company with people spread out all over North America. Billing used to be a hassle before Avaza, but now it's far easier. Our team members enter their timesheets into Avaza and our finance team creates the billing twice a month. We've more than tripled our line items for billing and are spending about half as much time as before in getting our bills to customers. Customer support has also been fantastic, and open to our suggestions for new features. When they do roll out a new feature, it just works.
Pros:
It's great for tracking time, invoicing, and has loads of great reports.
Cons:
Email integration. It would be great if it had a way to email directly into and out of tasks.
Avaza Software Response
last month
Thank you for your great review! We're thrilled Avaza has improved your billing process and that our features are helping your team. Our task management does in fact support email integration with tasks: https://support.avaza.com/can-i-reply-to-a-task-email/ Our support team will be happy to guide you further! Thanks for choosing Avaza and we look forward to continue serving your needs.
Alternatives Considered:
Great all around tool to keep track of agency estimated and projects.
Comments: We're mostly happy with avaza. It's great to kep track of all steps of a project. It would be great if there could be a budget alert function per section of a project and if we would dare to dream estimates were you can add a float in amount of hours would be amazing.
Pros:
Finally we have one tool to make estimates, convert them to projects, track time spent and report on profitability! No more going back and forth between different tools and losing overview.
Cons:
The search could be better. We have a lot of comments on tasks and it's not always easy finding a specific thing back.
Avaza Software Response
4 months ago
Thank you for your detailed review! We're thrilled that Avaza has helped streamline your workflow by bringing estimates, project tracking, and profitability reporting into one tool. We appreciate your feedback on the search functionality, budget alerts, and the suggestion for estimates with a float in hours. Please reach out to our support team to share more about your specific requirements—we're always looking to improve and would love to hear your ideas. Thank you for choosing Avaza!
Alternatives Considered:
Avaza is the best tool for managing your team and tasks
Comments: Fantastic, could not recommend it highly enough, very cost effective too as your team grows.
Pros:
I absolutely love Avaza as it helps me run my team from one place. We use it for project management, managing annual leave, task management, team comms and time tracking. I also love the automated reporting, which saves me so much time. The team at Avaza are great too and are very responsive and always open to suggestions to improve the system.
Cons:
It could be better at helping manage monthly retainers, but I know that is on their development list.
Avaza Software Response
4 months ago
Thank you for your fantastic review! We’re thrilled Avaza has been key in managing your team and projects efficiently. We’re excited to share that the highly requested Retainer module is now available! It allows you to manage retainer subscriptions, automate invoicing, and track retainer credits. Our Support Guide has all the details to get you started at: https://support.avaza.com/retainer-subscriptions/ If you have any questions, our support team is here to help. Thank you for being a valued Avaza customer!
Alternatives Considered:
A great project management tool for businesses
Comments: We have been using Avaza since 2019 and it has transformed the way we manage tasks and projects. It has simplified our quotation and invoicing process and we are able to produce insightful reports that we are able to filter or customise for Finance and Project Management. We have also made suggestions on features we would like to see and later they have been implemented, which is great to know they listen to their customers.
Pros:
Avaza is reliable, simple and easy to use. They are very quick to respond through their webchat too if you ever need help or have any queries.
Cons:
Nothing in particular, however it would be nice to a have a toggle to switch off/hide sections that we don't use.
Alternatives Considered:
Great software for the price - one solution for remote work
Comments: This software really does it all - Expense tracking, group messaging, project management and
Pros:
Invoice payments, hourly tracking, group messaging
Cons:
Reports - they are hard to access and create and its tough to track profit and loss in real time Scheduling - I never quite figured out how to use it productivly
Alternatives Considered:
My positive Avaza experience.
Comments: I am very pleased with Avaza as a project management tool.
Pros:
Easy to navigate and communicate with a team. Good customer service.
Cons:
I am having trouble coming up with an answer to this question. I wish it talked with Quickbooks without needing a third-party app.
Avaza Software Response
4 months ago
Thank you for sharing your positive experience! We’re glad to hear that Avaza is easy to navigate and supports your team communication. Regarding the QuickBooks integration, have you set up your integration using Zapier? Because Avaza does offer a native integration with QuickBooks that allows you to seamlessly copy your invoice data from Avaza and into QuickBooks. If you would like to learn more about that or have any specific questions/concerns, please feel free to reach out to our support team at any time. We’re here to help! :) Thank you for choosing Avaza!
A complete solution for project management
Comments: Avaza's user interface is clean and straightforward, making it simple for anyone to learn and use. It facilitates smooth, real-time collaboration between groups, which improves project management, file sharing, and communication.
Pros:
Features like job delegation, time monitoring, and file sharing are all conveniently located in a single interface, streamlining collaboration and project management for my team. The platform's many available integrations—with tools like Gantt charts and billing—make it an all-inclusive answer for managing our projects.
Cons:
One thing that bothered me about Avaza was how complicated and daunting its interface initially was. It will take some time to become familiar with all of the available options and features. And I didn't think the task assignment component was as powerful as some other project management software I've used.
Alternatives Considered:
An excellent, intuitive, and easy-to-use project & task management system
Comments: Right from the outset, the sales process and demonstration walkthrough made the decision to migrate to Avaza easy. Avaza's importing process enabled us to export tasks from our old system and import into Avaza. Avaza's support is very responsive - and they've even made changes based on suggestions from me.
Pros:
I have used a raft of alternative task & project management SaaS (software as a service) solutions. Additionally, I have trialled around 15-20 different task & project management SaaS solutions. With out a doubt, Avaza is the best solution I have ever used; it is intuitive, easy-to-use, very responsive in speed, has a great smartPhone app to compliment the web-based system, it integrates with Xero (for accounts), and has a raft of sophisticated features and views (Kanban-styled boards, Gantt Charts, task lists, priority views, status views, etc, etc etc!). The features we don't as yet use include Estimate and Invoicing creation, but we may well move to using these too.
Cons:
A great SaaS solution and I think if I was to want to additional features added, then one would be chat integration (currently comments are available, but no chat). And the 2nd would be an enhanced file management facility, whereby you could upload to a File Repository/Folder, tag the image, assign it to a project, rename the virtual file name, and move it to another folder for housekeeping.
Avaza Software Response
4 years ago
Hi Simon, we are excited to inform you that we have launched the Avaza chat module. The new module enables Direct, Group, Channel and Task chat from a single user interface. A truly unified inbox for all your discussions. The mobile app with push notifications keeps you up to date with all your discussions. You can learn more by following this link https://www.avaza.com/chat I hope you enjoy the new chat module and we look forward to receiving your feedback.
Incredibly intuitive and efficient
Comments: We needed a tool that our operations people and other team members could use to enter their time, create estimates, projects, and invoices, and communicate easily between workers and approvers. This program was built by people who understand what is needed to support a proper project management workflow. Absolutely no complaints.
Pros:
We can move smoothly from estimate to projects/tasks to invoicing in a click. Everything is obvious, smooth, uncluttered. Nothing is hidden behind nested menus or un-obvious navigational labels. Best project management software I've tested, and I've tested dozens.
Cons:
Nothing. And if we ever have a question or issue, customer support is fantastic.
Alternatives Considered:
Freelancer Life Saver
Pros:
As a freelancer who has to track time differently for each job and everyone wants invoices done a different way, Avaza has been so helpful. Not only does it help when it comes to invoicing to keep things organized, but the time tracking has helped me understand how long tasks are taking me and HOW I'm spending my days and make adjustments from there. An essential tool for freelancers and those curious about their task/time habits. Also, it's free. Rarely do you find good quality FREE products but Avaza is one of the good ones!
Cons:
Getting invoices the way I want them is still a trial and error. I wish when I went to adjust how I want the invoice displayed that it would remove what's currently in there and redisplay with the new conditions. However, it just adds the same tasks/hours in a new format so it doubles up instead of replacing the old format.
Alternatives Considered:
Great project and resource management tool
Comments: I've looked into so many project + resource management tools – from Trello to Airtable to Monday.com – and Avaza is the only one that allows me to create projects, estimate hours, manage capacity, and track time in the same platform, without spending a lot of time configuring it. I was able to set up Avaza using a project spreadsheet I had already created and the whole configuration process was pretty quick.
Pros:
I love that it combines resources management and project management into one tool. Perfect for small design studios and agencies that need to know if their employees have the bandwidth to take on a new project (it also takes into account holiday/vacation time!). I use Avaza to create project estimates for clients, knowing that I can easily import from a spreadsheet and adjust timeline/dependencies once the project is confirmed. All on the free plan, too!
Cons:
The UI could be a bit better-designed. There are some things, like the top toolbar design and the navigation menu for projects, that aren't really the best user experience. But then again, I'm a designer. My only complaint is that it's hard to bulk-edit tasks and it's not possible to do so with CSV import; you can't even select multiple tasks to delete, which can be an administrative time suck if you have a lot of tasks to edit/delete from a project.
Avaza: The All-in-One Solution for Project Management and Time Tracking
Comments: I have been working for 2.2 years with Avaza. I can say it is a powerful project management tool for all work-related tracking with exact timing. it improves our work quality.
Pros:
Avaza is an awesome and powerful project management, collaboration tool, and business management capabilities in one unified platform.
Cons:
Avaza has limited viewing options for users and can't assign tasks to multiple users.
Avaza Software Response
4 months ago
Thank you for your review! We’re pleased to hear that Avaza's all-in-one capabilities have been valuable for your project management and time tracking. Regarding task assignments, Avaza does support assigning tasks to multiple users. You can find detailed information on this feature in our blog post at: https://tinyurl.com/msbr28ez If you have any questions or need further assistance, please reach out to our support team. Thank you for choosing Avaza!
Avaza is a great tool
Comments: I find it easy to use and very comprehensive.
Pros:
I find it easy to use. I like how easy it is to set up projects and to invoice.
Cons:
Some things are restricted and it's hard to navigate for example deleting timesheets from past months and finding where issued invoices are held. Also, it doesn't show who deleted invoices.
Avaza Software Response
last month
Hi Cindy, Thank you for sharing your review! We're glad to hear Avaza makes project setup and invoicing easy for you. We understand that deleting data, like timesheets linked to invoices, can be complex. These restrictions help ensure that billable timesheets aren’t removed and invoice revenue remains accurate. All invoices are stored in the Invoices tab, and actions like deletions are tracked and viewable by account admins via the activity filter. Our support team would love to guide you further, please reach out to our support team at [email protected]!
Avaza makes things easier
Comments: It is a fantastic tool to track your and others so it created a streamline flow in production with priority .
Pros:
Easy to track my activity and arrange my work as priority
Cons:
Sometimes password change system has little delay which is least favourite.
Avaza Software Response
4 months ago
Thank you for sharing your experience! We're glad to hear that Avaza helps you prioritize and streamline your work efficiently. We appreciate your feedback about the password change system and will pass it along to our team. If the issue persists, please reach out to our support team for assistance. Thank you for being a part of the Avaza community!
My Smooth Experience With Avaza
Pros:
It has amazing billing and invoicing features It is a great solution for task and also project management It makes time tracking easy
Cons:
Avaza delivers on its promises. No dislikes.
Avaza Software Response
6 months ago
Thank you for sharing your smooth experience with Avaza! We're thrilled to hear that our billing, invoicing, task and project management features, and time-tracking capabilities have been beneficial to you. Your feedback is greatly appreciated!
Avaza timesheet in organisation
Pros:
we can able to track the timesheet what are all we have done in past months notes with timing
Cons:
sometimes timing errors will occur thats the only issue i have noticied
Tool that increases productivity and teamwork
Comments: Avaza is a comprehensive and easy-to-use tool for managing projects and tasks. It is a robust and reliable platform that has improved the way my team works, and has increased efficiency and productivity.
Pros:
Its drag-and-drop features make it possible to plan tasks and milestones quickly. I like that the platform has a user-friendly and easy-to-use interface, which makes it easy for my team and I to stay organized and track the progress of projects. In addition, Avaza offers a wealth of features, such as the ability to sync with other tools, track time, and generate detailed reports. This has allowed my team to save time and focus on the most important tasks.
Cons:
It can sometimes be a bit slow to load, which can be frustrating when trying to work on high priority projects and needing a quick turnaround.
Avaza has helped us stay organized!
Comments: Impressed!
Pros:
Customer service is amazing, we have been able to track things so much more efficiently.
Cons:
There is one feature I have been requesting based on how I track my hours specifically with my business, they have been so helpful with taking this to higher up team to see if there are any options.
Very nice for scheduling, tracking and invoicing.
Pros:
I like the reports where I can see clearly the billable hours, and it allows me to also add notes to what I have worked on so helps maintain important records.
Cons:
Sometimes face glitches in projects and their scheduling.
Delivering Client Projects Is Easy With Avaza
Comments: Avaza is not overly complex, so it cannot accommodate really heavy projects with large teams or complexities. It does, though, provide amazing results for teams with a more direct approach to project delivery. I was able to implement its use in a software development firm that specialized in cloud applications. Specializing in Microsoft's online SharePoint environments, Avaza was the tool of choice to manage projects dealing with migrations and customization of such sites. It did include large projects and small ones, and managed time tracking for billing, as these were on an hourly basis. The features were just right. But because there was no custom coding and developing for which unit testing or QA department involvement, Avaza worked extremely well for them.
Pros:
Avaza has all the core functionality that lets any business successfully manage and deliver client projects. It is not just for development projects. It can be used in a wide array of industries because of this basic general core of features. For starters, Avaza manages contacts and distinguishes them between clients (external contacts) and team members. It uses this to connect projects to its clients and the resources that will be working on these projects. The roles for the contacts are manage in the contacts section as well, allowing the admin to connect just the right resources and the features they need. Adding projects is fairly simple, as well. Create a new project and allocate the client to it. That is it. Then add the necessary tasks for the project, allocating team members from the contact list. You can even group into sections that can represent milestones, features, epics, or any description that fits your project or organizational business needs. Project views can also be customized. You can view projects in a Kanban styled board, as a Gantt chart or even as a list. Team members track time against the tasks until completion and the process is quite simple and straightforward. Avaza also provides team scheduling and provides forecasting capabilities across one or more projects. You can also manage timesheets, expenses and recurring expenses for all the projects in Avaza. Avaza offers the capabilities of providing your clients with quotes or estimates for projects, as well as managing invoicing, recurring invoices, credit notes and payments. And you can track all the work via an extensive library of reports.
Cons:
Avaza is not a feature rich product for large enterprises or large projects with large teams, as these must track defects, reworks, testing and a host of other tasks that often have dependencies upon others. This is something Avaza does not manage and trying to track this level of effort is not something that can be done. So, this is definitely for smaller organizations or teams with basic projects.
Great Billing System for Professional Services
Comments: Great product at a reasonable price. Can help a small company be professional and appear big.
Pros:
1) Professional Invoicing- electronic or paper options and highly customizable. 2) Time Sheets - These are easy and flexible. Love the copy from prior week feature. Time sheet entry is based on projects I've set up with my clients. Tracks against my budget. 3) Reports - these are helpful to run several times a month to see how I'm performing to budget. I can save my favorites. 4) Customer Service - Staff is always available quickly when I need help. 5) Integrations - Integrates easily with email and PayPal.
Cons:
I wish they had a simple workflow or training feature that explained how to initially setup: Inventory Items, Projects, Sections, Tasks and Categories and then explained how they related to invoices and time sheets. I figured it out, but it wasn't intuitive when I started.