--- description: Learn more about Service Fusion price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ie/software/135788/service-fusion Page: 1 / 14\ Next: [Next page](https://www.capterra.ie/software/135788/service-fusion?page=2) > Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 308 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customer Management - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control - Inventory Management - Invoice Management - Job Management - Job Tracking - Mobile App - Monitoring - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance - Purchase Order Management - Quotes/Estimates - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling - Service History - Status Tracking - Takeoff - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ie/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ie/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ie/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.ie/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ie/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.ie/directory/30785/work-order/software) ## Alternatives 1. [Jobber](https://www.capterra.ie/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [FieldPulse](https://www.capterra.ie/software/153475/fieldpulse) — 4.6/5 (425 reviews) 3. [Connecteam](https://www.capterra.ie/software/153140/connecteam) — 4.6/5 (5120 reviews) 4. [BuildOps](https://www.capterra.ie/software/194155/buildops) — 4.4/5 (174 reviews) 5. [ServiceTitan](https://www.capterra.ie/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Reviews ### "Expert Repair review" — 4.0/5 > **Michael** | *15 January 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business. > > **Cons**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team. > > Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Cons**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Customer Relations Manager (Accounts Receivable)" — 4.0/5 > **Jennifer** | *6 January 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and ability to talk with quickbooks. The invetory management with SKU's. Easy to add and move customers > > **Cons**: Some of the updates that have caused issues with the program. Legth in getting reports to upload to print. Lots of times timing out. > > For the cost of the program it works how it should. Just wish it was easier to get help with technical support. ----- ### "Grateful for service fusion" — 4.0/5 > **Jim** | *9 January 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I personally love the calander feature the most. It is the most used item in our company. We all go in to the shop in the mornings, check the jobs for that day or the next day and have a very good idea of what we need to prep for. > > **Cons**: The mobile app needs so much work\! maybe it is just me personally, but the desktop program and the phone app are so drastically different from each other. It seems to me from time to time that they dont connect well to each other for some reason. We also have all sorts of problems with guys not being able to see jobs on the phone app. > > Overall, we like service fusion. It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is very important in our career path - HVAC. We are constantly revisiting equipment multiple times over the years and it is so nice to have a record of things that happened in the past that are relevant to your current job. ----- ### "Love the software" — 4.0/5 > **Tuli** | *6 January 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: easy to use, seamless, efficient, a nice way to keep all relevant documents in one place and make sure nothing ggets lost / forgotten > > **Cons**: there are innovations and some features that we would like added, but there is constantly updates so we are hoping to get those soon > > we are extremely happy with it and have seen so much improvement and feature additions over the years (keep it up) ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ie/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data