An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo survey is the good option for quick start surveys.
The initial implementation was painful to say the least.
Filter reviews (636)
Filter reviews (636)
Revolution in ERP systems
Comments: We are still implementing Odoo in our company and still not going live, but at this point everything is going great.
Odoo is one of the best ERP systems in the world, I like that Odoo is an open source and can be easily customized to cover all your needs in any type of business. We are still implementing Odoo and I like how easy and flexible is the system. Also, it covers everything about any business type to be analyzed.
It is somehow hard to learn and as an administrator you need to know many things and it does not have many learning sources on the internet.
Alternatives Considered: Dynamics 365, Omega System and SAP Business One
The best Open-Source ERP
Comments: Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales. The user interface is very intuitive and easy to learn, allowing me to start managing projects quickly and efficiently. The software is fully customizable with additional modules available that allow users to create workflows tailored to their specific needs.
Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.
some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.
Alternatives Considered: Oracle Primavera Cloud
Switched From: HubSpot CRM
Very hard to customize
Comments: In order to learn the functionality of ODOO, I personally signed up for membership and paid for full year. After signed up, i found some of the tutorial video cannot accessable with my membership. then I become the learning partnership and paid 990 dollars for a year. Then, from that week, I watched tutorial video and start to learn with more details. However, today I received an email, they said I used extra" and force me to upgrade to "enterprise type" and treat me to deactivate my account if i dont upgrade. Here is the emailDear Odoo user,We have detected more users and/or apps* (*Odoo Online only) in use than provisioned for in your current subscription. A quote has been automatically created to adapt your subscription to the extra usage.....Please note that if you fail to regularise this situation before 2023-03-23, we will have no choice but to deactivate your Odoo database."So, that is not true you can use all apps with your subscription, and it is not also true to use this system in your business the whole day, if you run your business 10 hours a day and 7 days a week, you will have to pay extra forcefull , otherwise they will activate your database.
May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.
At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.
"Odoo: The Smart Choice for Enterprise Resource Planning and Customer Relationship Management"
Comments: Odoo is a widely-used and well-regarded open-source ERP and CRM platform with a comprehensive suite of features and modules that can be customized to fit the specific needs of a business. Its scalability, flexibility, and cost-effectiveness make it a popular choice for businesses of all sizes and industries. While some users have reported challenges with the initial setup and customization, there is a robust community of developers and users who contribute to the project and provide support to one another. Overall, Odoo is a powerful and reliable platform for managing business operations.
Odoo provides a wide range of features and modules that can be adapted to fit the specific needs of a business, and the fact that it is open-source allows for a community of developers to contribute to the project and keep it up-to-date. Additionally, Odoo's cloud-based platform and mobile app enable businesses to manage their operations from anywhere, anytime.
Some users have reported that the initial setup and customization of Odoo can be complex and time-consuming, especially for businesses that require extensive customization. Additionally, some users have found the user interface to be less intuitive and user-friendly than other ERP and CRM software. However, these issues can often be mitigated by using Odoo's extensive documentation, community support, and training resources. Overall, Odoo's benefits and features outweigh any potential drawbacks for most businesses.
An open-source business solution
Comments: The setup is easy, it has many integrated solutions for sales, procurement and inventory, its menu is easy to navigate, and its cost is relatively cheap compared to other similar platforms.
Something that I like about Odoo is that it is not a closed platform, but rather that it has an open-source development model, this is excellent since it has a community that provides many usability contributions. It has an all-in-one platform concept, it is a CRM, an electronic commerce manager and project management, it is a very well-integrated platform.
If you're from another platform and you want to migrate a lot of data, it will be a bit complex, it's not that easy, it's something developers should work on, to avoid so many frustrations. Its platform sometimes presents certain Bugs and lags which causes the work to be delayed, it still needs better optimization. Although it has an open source community, it still lacks a section of tutorials and proper guides for users.
open-source ERP software that offers a wide range of tools for busines
Comments: In summary, Odoo is a powerful and flexible ERP software that can be adapted to suit the needs of businesses of all types. Its open-source nature makes it an affordable option, and the active community provides support and resources to help businesses make the most of the software.
Odoo is an open-source enterprise resource planning (ERP) software that offers a wide range of tools for businesses of all sizes. It includes modules for accounting, inventory management, project management, and more. The software has a user-friendly interface, and it is easy to customize and extend to suit the specific needs of a business.One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types. Additionally, Odoo offers a wide range of apps and plugins that can be added to the software to extend its functionality even further.Another advantage of Odoo is the cost, being open source its free to use and can be customized by the users themselves. Its also has an active community that provides support and share tutorials and modules.
no complain about it, nice software. and good integrations system.
It's a fantastic and simple software
Odoo ERP integrates sales, project, and accounting functions into one platform. We are a consulting firm that assists clients in selecting a suitable Odoo solution. It is comprehensive, user-friendly, and performs accounting tasks better than any other ERP system. It addresses practically all business requirements, including sales, inventories, accounting, human resources, and much more.
Odoo isn't always helpful or helpful with a hint of ignorance. More sophisticated features are only accessible in the enterprise edition. Although the translation is true for my native tongue, words and other notions may vary. To implement the order, more than one step is required to confirm the order.
Comments: In general, a good program for business management and project development, which helps in automating many works.
A good and integrated tool for business management, issuance and tracking of invoices, very useful in all CRM work, it can be easily integrated with other programs, it offers a free trial, its price is reasonable, and it is also useful in managing human resources, sales and accounting work. Helps in developing companies and increasing their size.
The program needs to be developed to be more user-friendly, especially at the beginning of use. Customer support is preferred to be more efficient. Some functions are slow at times. It is preferable to add some features to it.
Best in the CRM Business
Comments: Overall experience is pretty well productivity increase up to 15% while using this.
Odoo CRM is very easy to use any newcomer can easily understand UI/UX. Odoo can help to organize your database into right manner. You can track all your customer activity from creating a lead to close the lead.
Little bit slow sometime. but overall it is very good.
Comments: It was very average, some of the features of Odoo did not fit with what I was looking my business, for instance, the ecommerce section was a little bit too complicated and did not fit was I was looking to do.
I liked how I could create my own invoices and how easy it was to use this template once it was created. The billing and accounting segment was convenient as well
I found it hard to get going. I guess I did not have as much knowledge as I have now but I was struggling a little bit during the free trial.
Alternatives Considered: PaySimple
Reasons for Switching to Odoo: Free trial
Use this product to increase your business productivity
I am working for 4.7 years with Odoo
Odoo is very good, practical and easy to use ERP software
Easy customization that fulfils every clients' organizational needs
Analysis reports and graphs provide easy understandability User attractive interface Easy customization Fast working
According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use Also Odoo have to increase types of graphs provides graphical data
Alternatives Considered: Zoho CRM, SAP Sales Cloud and QuickBooks Desktop Enterprise
Switched From: Zoho CRM, SAP Sales Cloud and QuickBooks Desktop Enterprise
Reasons for Switching to Odoo: Because it is very easy to use and customizable ERP software
4 years ago
Thanks for the great review! We look forward to continuing to collaborate with your organization! :)
Buckle your seatbelt, it's going to be a bumpy ride!
Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
Alternatives Considered: Statii
Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
Oversold and Underdelivered
Comments: We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
-Odoo has a vast array of applications that appear very user friendly -Can automate several manual functions that occur day-to-day -Accessible on the go -Have the ability to customize the system to meet your company's needs
-Setting up and configuring the database is almost impossible without support - Several technical bugs and glitches -Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders) -Can be slow at times -Support has slow turn around times -Sales Team overpromises and under-delivers
Alternatives Considered: Zoho CRM, NetSuite, Salesforce Sales Cloud and Keap
Reasons for Choosing Odoo: WinFashion was very outdated and not user friendly at all. It was hard to have a user friendly, fully functional website with this platform. It also prevented people from working at home, because it was not a Cloud based software,
Switched From: WinFashion ERP
Reasons for Switching to Odoo: Odoo was the most user-friendly (or at least how it appeared) and affordable option. It had all the key features we needed, as well as had the ability to customize features within the database, rather than functioning from an out-of-box system.
4 years ago
Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)
Great Software and Product Horrible Implementation and Support
Comments: Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.
Alot of Features...If you have the patience and the money you can do anything.
The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.
Alternatives Considered: HRDay, Next ERP and Bitrix24
Reasons for Choosing Odoo: Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.
Switched From: Shopify
Reasons for Switching to Odoo: We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Odoo - a business-oriented program.
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
Future is here...
Comments: I am odoo developer and providing customization and the apps to integrate with odoo. Being a developer i feel this is future . The world will recognize its versitality verysoon. Its the solution to all problem at one place. We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.
Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.
When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.
Alternatives Considered: Zoho CRM
Reasons for Choosing Odoo: As i mentioned its easy to manage and control your code with odoo. And being developer its best thing when you have the control all over the produvt that your are builting at one place.
Switched From: django CMS
Reasons for Switching to Odoo: Its availbility.. Scalibilty. And versitile nature makes its unique from others..
Great ERP and the Cheapest of them all
Comments: It is Great, Cheap, Easy to use, Easy to Setup, a Great ERP with a lot of things that you can change.
It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.
The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).
Alternatives Considered: SAP Customer Experience, Oracle Marketing, Dynamics 365 and Oracle Database
Reasons for Choosing Odoo: Because Contpaq Have a lot of Errors, and the Support is HORRIBLE, a ticket can be solved in MONTHS.
Switched From: CONTPAQi Contabilidad
Reasons for Switching to Odoo: In 1 Word "PRICE", they are for Huge companies, Companies with more that 500 Employees or with a lot of Profit, It is easy 20 Times the Price of Odoo.
Surveying was easy as pie, Thanks to Odoo!!
Comments: Sometime, it takes more time to go with surveys, and gathering response from clients. Odoo has helped me in this regard. It's completely a time saver and cost efficient tool. Overall, Odoo manage to reinforce my office work and get the worked done in seemingly less time, creating happy clients and dedicated team at work.
Odoo survey is the good option for quick start surveys. Before using it, I was in dilemma to choose the right software of my needs, and confused which one to choose, but with the help of capterra, I got to find the right one. The survey tool is a complete time saver, has pre-built questionnaire and other ready made stuffs to make your efficient and less time consuming.
Odoo survey is more than a basic, unlike similar platforms, just in case you may get puzzled working with it's integrated features, so if you're not used to, you might feel it as a complicated one but trust me you'll be habitual and going with the survey will be lot easier after you use it. If you're waiting for a perfect survey tool for your work, Odoo Survey is the best I could recommend for you. And Lastly -I am not sugarcoating, believe me, that's my word! Try it once, you will get to know its value.
One Software to all company
Comments: it is so easy to make changes in the interface with few hours of videos and information. so it became our MRP in less than 3 months, and in one year it handle almost 80% of all our procees.
with very little knowledge about the program, and a little reading and videos it is very easy to customize the interface, both online and in print.
the databases are not relational as usually, so you need to know about python code and get all the information about you need, to make deeper personalization.
industrial engineer specialized in the business area, project manager and Odoo consultant
Comments: It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes
It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.
because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.
Everything in this single platform
Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.
At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.
Reporting required more work
Comments: smooth business process and streamline activities
user friendly, fast, least expensive, adaptable
Reporting, lack of in-depth analytics,
Alternatives Considered: SAP S/4HANA Cloud and Oracle Fusion Cloud ERP
Reasons for Choosing Odoo: very limited business scope
Switched From: ERPNext
Reasons for Switching to Odoo: user friendly and least expensive
BEST ERP system for your company
If you want to save your organization a bunch of money and move away from Oracle, Saas and other expensive ERP systems. This is the system for you and your organization. Try it out, test and see the automated workflows that can be created to reduce admin costs immensely within your organization.
They moved away from a free version to a paid version but it’s still worth the price. IT could have handled all the customization even via the free version but they have now centralized the software with automatic updates.
Alternatives Considered: Sage 50cloud Accounting
Reasons for Choosing Odoo: They streamlined our business and saved us thousands in costs.
It's a really big ERP to work with but dificult to customize
Comments: It can be very usefull for little and medium size companies to manage them and help with decisions making with the reports
Have a lot of packages all over the internet that can be used for free and can be found in their own store, the community can be really helpful when asked for a doubt, easy to add new packages and configure some basics things to make it work with a lot of companies even for non-programmers, it's open source
There are a lot of basic functionalities that can only accesed by paying, if a company needs to customize more than basics things can be really dificult to make, the community version does not have any type of support and it's a little unstable, there are no package compatibility between versions
5 years ago
Hi there and thank you for the review! We think it is important to note that Odoo does not restrict functionalities with a payment model as you stated here. In fact, Odoo offers a "one free app" model which allows any company to use any one single app from Odoo for free. While we have pricing per application, and integration / maintenance / service / development are all things that have an associated cost for any organization, we open our platform to the business community with this one-app model to allow businesses with little-to-no budget to still use an Odoo application and improve their workflows. We encourage you to check this offer out if budget is limited, and contact one of our Odoo experts if we can help you further analyze the solution to fit your needs. Thank you for being part of the Odoo user community! :)
Fruity Chutes uses Odoo to Scale Business
Comments: Back in early 2016, we started to look for a better way to run our business. Of course, there are all sorts of ERP systems, and most all are very expensive. For us, they are completely out of reach. Then there are many dedicated servers, and non-internet enabled systems. For us, with our distributed workforce we had to have a SaaS solution. In April we came across Odoo and it met all our requirements. We were able to get setup on jut a few months, mostly by ourselves. Now at the start of 2017 our entire business sales, procurement, manufacturing, and accounting is now being run on Odoo. It's working fabulously for us it's hard for us to imagine how we could scale our business without it! I highly recommend anyone looking at an affordable ERP system to give Odoo a serious look!
You can do most of the setup yourselves. And all the business needs are already integrated together. Having our accounting directly integrated with our business process is great.
You do need to tune some business process to work in the Odoo modules. Examples are how Inventory works and procurement rules. Also manufacturing. But we were able to overcome these with just a bit of work.
6 years ago
Thank you Gene for the great review! I'm happy to hear that you've had such a good experience with Odoo. We really believe that business software shouldn't have to be complicated, and our mission is to provide intuitive and tightly integrated software. Thank you again for your feedback and please do let us know if there is anything we can help you with.