About Zoho Invoice
Zoho Invoice is a 100% free cloud invoicing solution designed to help small businesses with invoicing, expenses & online payments.
I have been using Zoho since the inception of my organization. The customer care is exceptional and they are always ready to assist you.
I will update if any further problems come along, but not so far.
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Comments: Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.
I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.
Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.
Alternatives Considered: Invoicely, QuickBooks Desktop Enterprise and Bitrix24
Reasons for Switching to Zoho Invoice: Zoho offered the cheapest price for the feature of sending recurring invoices. After using this program, I've seen there are many other handy features that come along with their low rate. Because it also connects to so many 3rd party programs, I don't foresee switching to another company for quite some time.
3 years ago
Hi Julieanne, Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes. Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to [email protected] Regards, Harikrishna The Zoho Invoice Team
Easy to create and deploy with other zoho softwares and professional invoicing and accounting
Comments: Entirely, I am pretty much pleased with the features and their UI. Although, they have some limitations in the case of templates overall they provide quick small-business invoicing that looks professional. If you're looking for an advanced invoicing tool for a big client then this tool is not that efficient but for small clients, it worked best for me.
I loved their graphical interface which helped me to create my first invoice professionally with client details. I have updated my logo and address along with tax and discount. I can be able to edit templates where I can add colors and change fonts in invoices.Most prominently I have used their project cost tracking where I can be able to generate invoices that include working hours, costs incurred during that project, and overall costs.
Even if I can be able to edit templates but is partial and doesn't allow everything to get changed like I can't be able to resize my signature image or logo. That's a little downside for me while using this tool.And their support team is a little slow in response, it took 1 hour to just respond to my hello message.
Alternatives Considered: Invoiced
Reasons for Choosing Zoho Invoice: Invoicely is a full-fledged invoicing tool and doesn't have many detailed invoicing options which made me switch to Zoho invoice.
Switched From: Invoicely
good software - some useful features
Comments: Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.
we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.
didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system
Alternatives Considered: Expensify and SAP Concur
Switched From: Expensify and SAP Concur
Reasons for Switching to Zoho Invoice: At the time we just needed the invoice feature so it was easier and cheaper to set up than others.
3 years ago
Dear Nicholas, Thanks for taking the time to share your feedback. We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan. We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to [email protected] and we shall get in touch with you. We would love to have you back with us! Regards, Harikrishna The Zoho Invoice team
Very powerful for a free invoicing platform
Comments: Zoho Invoice makes the tracking of expenses and invoicing so much easier since you can do everything in one place.
I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.
Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.
Alternatives Considered: Invoice2go and Wave Accounting
Reasons for Choosing Zoho Invoice: Wave stopped supporting business from South Africa.
Switched From: Wave Accounting
Reasons for Switching to Zoho Invoice: Zoho is an all-in-one solution that makes billing, tracking, reporting and invoicing so much more convenient than any of the other solutions available.
Zoho invoice is a very useful and not expensive tool to manage billing, invoicing and financials
Comments: reducing invoicing creation time, invoicing payment management and customer management.
InvoicingFinancial reportingAccountingexpenses managementcustomers management
integration with microsoft application will be ideal
Alternatives Considered: QuickBooks Desktop Enterprise and Wave Accounting
Reasons for Choosing Zoho Invoice: Zoho has more functionalities and easier to use
Switched From: Wave Accounting
Reasons for Switching to Zoho Invoice: Zoho has more functionalities and easier to use
Easy to use invoicing software for small businesses
Comments: It made invoicing quicker, more professional and far more secure than creating invoices in Word.
Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.
No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.
Alternatives Considered: Quickbooks Online and Xero
Reasons for Choosing Zoho Invoice: Wanted better information security, more professional layout and reporting functions (Word). I found Xero to be a little clunky and less intuitive for a micro business.
Switched From: Xero and Microsoft Word
Reasons for Switching to Zoho Invoice: More intuitive and good value
Best Forever Free Invoicing Cloud App for Solopreuneurs
Comments: WOnderful and wished I discovered it earlier.
Free Full-featured software with no strings attached, and responsive ZOHO support team. easy to use and friendly interface. Perfect for small setup and solopreneurs
Some room for future improvements in terns of features and organisation of entries. Currently lask an Archive feature to store away old entries to keep the panels current and not cluttered with old entries
Alternatives Considered: Wave Accounting
Reasons for Switching to Zoho Invoice: Fuller functionality and features in a free to use app.
I love Zoho Invoice!
Comments: As an independent communications consultant & freelancer, Zoho Invoice has been perfect for my needs.
When I started consulting/freelancing, I used to track my time in Excel and create invoices in Microsoft Word. It was so time-consuming and didn't look professional at all! I was thrilled to find Zoho Invoice's free version and have been using it for the past couple of years now. It saves me so much time, has built-in time tracking connected to your client/customer projects and tasks which then automatically populate invoices for you, and creates really nice, professional-looking invoices. While getting the software setup initially, I did need to ask customer service for help a few times, and while it sometimes took a day or two for them to respond, that is pretty typical even for some paid software and they were always able to help solve my issue!
For a free product, I truly can't complain about anything!
We are fans and will use for the fore
Comments: Overall, Zoho Invoice is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently.
We love the time tracking feature and the clear way the invoices detail the notes on hours billed.
Cumbersome to add projects and projects as a small business
Great Invoicing software
Comments: Love it.
Price, ease of sending invoice to customer
Invoice setup. Getting the invoice header/customer name is confusing
That's my choice for invoice software
Comments: The software is awesome. No complains. I really like the UI and the templating system is the best I've used. I've tried many similar software but none had all those options that lets you customise in depth your invoice layout, fields and overall appearance. Try it out.. the base plan is free!
I tried many invoicing systems but none had the ease and depth needed to customise and translate all the fields needed to be compliant to my country tax and formal rules. The templating system is awesome, the way u can set automatic invoicing will save you a lot of time. This is just the best invoice software I've used and I'm still sticking with it.
The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.
Alternatives Considered: Odoo, QuickBooks Time and FreshBooks
Reasons for Choosing Zoho Invoice: Whmcs takes too much effort for a little company
Switched From: WHMCS
Reasons for Switching to Zoho Invoice: I choose Zoho because I could customise the invoice template and fields to be easy to use and compliant to my country laws. All the other solutions were not customisable enough to meet the Italian tax regulations standards but might work well in other coutries.
Excellent Invoicing and Expense Tracking Tool
Comments: Excellent experience. For invoicing and expense tracking, this is a great product.
Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.
Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.
2 years ago
Hi Eric, Thank you so much for leaving us a terrific review! We are humbled :) Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it! Feel free to share your feedback to support[at]zohoinvoice[dot]com anytime. Cheers, Harikrishna The Zoho Invoice Team
Simple and professional without a high price tag
Comments: Great product that I recommend to anyone who needs to charge hourly rates, project based or just in general needs to create and send I voices that look professional without having to buy a whole accounting suite software.
I love the easiness of use, interface, features, and price! If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions. I have never found myself stuck or not understanding how to do something, and this is the first time I use software like this. The timesheet is also super helpful for independent consultora like myself.
There really isn’t something I don’t like about it. I think it would be useful to be able to set reminders to create invoices or when they are past due, to get them on your email.
Alternatives Considered: Quickbooks Online
Reasons for Switching to Zoho Invoice: Price and because it had exactly the features I needed, no less or more.
2 years ago
Hi Gabriela, Thank you so much for leaving a stellar review for Zoho Invoice! We understand that managing finances can become a real challenge for businesses, especially in the initial stages, and we're glad to know Zoho Invoice helps you manage them like a pro. Good luck for your business, Gabriela! Cheers, Harikrishna
A LOT PROBLEMS TO LOG IN, ZERO CUSTOMER SERVICE TO HELP...
Comments: Take forever to log in when for some reason i get log out. ALWAYS to many problems to log in....
Easy to use on the simplest doing invoices
The template i could chose i love it and is easier for what i need
3 years ago
Hi Griselda, We are sorry about the problems you faced while logging in to Zoho Invoice. We hope our customer success team reached out to you and helped gain access to your account. In case you still face any challenges, feel free to reach out to support[at]zohoinvoice[dot]com Regards, Harikrishna
I just switched from the "improved" FreshBooks to Zoho Invoice.
Comments: It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs.
My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last. OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple.
Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution; Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years. Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level. Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from. To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.
It is a "must have" for start-ups
Comments: As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.
It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.
Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.
Zoho is a great invoicing tool for small businesses
Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping. 3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails. 4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business. Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business.
1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.
Freelancers will fall in love!
Comments: Wonderful! Can't say enough about Zoho Invoicing component!
After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution! I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing! -Customizable -Detailed reports & dashboards -Estimates -Terms & conditions -Easy entries by client -Sortable -Can use on desktop & mobile -Timesheets (although I don't utilize this function)
Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.
A best invoicing app so far
Comments: We are drafting and sending monthly and annual invoices of our restaurants to our clients online without requiring them to visit them physically, which has saved our time and effort to a great extent.
Zoho Invoice is super simple to sign up and start using it immediately. Also, it is very easier to create, send, and track the invoices with its user-friendly dashboard.
I found it a hard time to change the currency of any specific invoice, and also customizing invoices as per the need is a bit confusing.
3 years ago
Dear Ashwini, Thanks for reviewing us. We are glad to know you find Zoho Invoice helpful to manage your monthly and annual invoices. Regarding changing the currency and customizing the invoices, we would love to get in touch and help you out quickly. Kindly drop an email to [email protected] so that we can schedule a call at your convenient time. Regards, Harikrishna The Zoho Invoice team
Very sleek and simple, but is it worth the price?
What I absolutely love about this product is the simplicity of the interface, and the ease of which I can customize my invoices and organize my clients. Its really nice to be able to have everything you need to invoice all in one central location. (address book, invoice editor, payment organization and tracking, etc) I also love that the interface itself changes based on your personal branding, and that it incorporates that into your invoices, so that your clients see something cohesive and professional (once they open the email attachments) without you having to do much work behind the scenes to make it happen.
It is definitely handy to have all of your tools in one place, however all of those things I could also do myself almost as easily. This app saves you time setting up for sure, but once you have your own templates in other editing software such as InDesign or Microsoft word, it makes this platform almost obsolete. The advantage of having a central location is almost not worth the price, and I am thinking of just going back to doing my own work. I am also not a fan of the emails that get sent to my clients with Zoho branding (they see my branding and invoice after clicking to open a link, which is a bit redundant). I would like to see this app step up their game with something a little more innovative to make the price worth it, or reduce the price of the software. It's just not worth it by my standards.
A tool for small business that would really like to keep their booking managed
Comments: I needed a software to manage my income and outcome report but also helps me to keep track of the business prospects and marketing targetting. Came across this software with keywords "Invoice tool with marketing features", use it and I love it how I can control my marketing staffs in making an offer and track the follow-ups records. Another thing I love about this software is the currency switcher, since my products are sold in USD and IDR, also since Paypal exchange currency rate is lower than the market this tool rate customizer really comes in handy.
The simplicity, the currency exchange rate customizer, the simple report system, the Paypal option to receive payment, and the mobile app that works.
The loading time took a bit if it's opened from a weak internet signal. Not important
Create and manage invoicing for any order, service and more
Comments: To the point invoice creating automation essential
Using it in Zoho marketing, CRM and custom automations that creates send invoice PDF in emails, WhatsApp and telegram with zapier, make and zoho automations
More Fonts can be added, Pre build templates can be improved
Alternatives Considered: Invoice Ninja
Free Invoicing Software For All Kinds Of Small Businesses
Comments: Zoho Invoice made it easier for us to generate a sales invoice for our customers online for free and with ease.
It is very much simple to use and offers a feature to edit templates of the invoices as per the requirement and convenience of a user.
Zoho Invoice is only ideal for invoicing and is not possible to conducting company accounting with it which I least like about it.
3 years ago
Hi Kiran, Thanks for the review! If you are looking for a single tool that can help you run invoicing as well as accounting, we would like to recommend Zoho Books. https://www.zoho.com/books/ If you already have a Zoho Invoice account, you can even seamlessly upgrade to Zoho Books so that all your invoicing data is transferred over. You can give it a shot and keep us posted. Regards, Harikrishna
Comments: I've use many different invoicing softwares, some of them very very expensive. None of them are close to the level of satisfaction I get with Zoho Invoicing, the best part is that it integrates with the whole suite of apps and is just perfect. Can't ask for more form this software
Invoicing is usually a tedious task, but somehow Zoho Invoice makes it super easy to create an invoice in less than a minute, there is nothing in there that I would miss. The best part is that It has an iOS App that makes it so easy.
Some times is difficult to change the currency for a client.
Zoho Invoice Review
Comments: It's fabulous and superb experience with this software.
Zoho is free software with an amazing features include time tracking, billing, invoices and payments adjustments. It's very easy to operate and user friendly interface. Highly recommended for freelancers and working remotely.
I have never observed any other except custom appearance of billing message. Rest of others all are perfect.