Slack Reviews

Best collaboration tool to use between your teams

Comments: Before being compelled to work from home in a distributed and asynchronous environment, I didn't fully appreciate the quality of Slack. However, when faced with the challenge of working remotely (and juggling kids' schooling from home), Slack has proven to be a valuable upgrade from traditional emails and other online collaborative tools. With Slack, I have access to a one-stop-shop that allows me to receive notifications for Google Doc edits and respond to them directly from the platform, saving me a significant amount of time.

Pros:

Slack offers a straightforward and effective interface for inter-team communication, elevating communication beyond emails and Facebook messages through a secure platform that caters to teams. Among Slack's standout features are its channel setup, which enables the creation of focused spaces centered on specific topics, and the ability to reply to individual messages within a thread. Channels help maintain my team's focus and keep them on track, while also providing a casual space for informal conversations (via our "Random" channel). Meanwhile, threads help prevent channels from becoming an overwhelming, jumbled mess. Additionally, Slack's ability to react to messages with emojis, share messages with specific individuals, create private or public channels, and send group messages to team members creates an environment that encourages collaboration and communication in a way that feels organic and intuitive. In summary, Slack's platform provides an uncomplicated, natural space for teams to work together and communicate effectively, replacing traditional text threads, Facebook messages, and emails.

Cons:

While Slack provides a centralized tool for online collaborative work, the learning curve can be somewhat challenging due to the non-intuitive nature of shortcuts and integrations. Additionally, subscribing to multiple Slack channels can be overwhelming and result in an excess of notifications that may prove distracting. However, this is the trade-off of having a singular platform for all collaborative work.

Streamlining Communication

Comments: While I appreciate the ability to create multiple channels in Slack, one thing I found challenging was managing them once I had too many. Specifically, as the number of channels increased, it became difficult to keep track of which ones required my immediate attention and which ones were less urgent. This meant that I had to create different notification settings for each channel, which could be time-consuming and sometimes led to me missing important messages. Additionally, managing and organizing my channels could be a bit cumbersome, as there was no easy way to group related channels together. Overall, while I appreciated the flexibility that Slack provided in terms of creating channels, I found that managing them could become burdensome as their number grew.

Pros:

One of the things I liked most about Slack is its ability to facilitate organized and efficient communication by allowing users to easily establish multiple channels within a single workspace. These channels can be created based on specific topics, projects, or teams, and users can join or leave them as needed. This not only helps to prevent information overload and keeps conversations on track, but it also enables users to quickly find and reference past discussions. Additionally, Slack's search function makes it easy to locate specific messages or files within channels, further streamlining communication and boosting productivity.

Cons:

While I appreciate the ability to create multiple channels in Slack, one thing I found challenging was managing them once I had too many. Specifically, as the number of channels increased, it became difficult to keep track of which ones required my immediate attention and which ones were less urgent. This meant that I had to create different notification settings for each channel, which could be time-consuming and sometimes led to me missing important messages. Additionally, managing and organizing my channels could be a bit cumbersome, as there was no easy way to group related channels together. Overall, while I appreciated the flexibility that Slack provided in terms of creating channels, I found that managing them could become burdensome as their number grew.

Not bad for small groups, horrible for large groups, free plan is now crippled

Comments: Only using Slack with external teams that use them. We no longer use it with our internal teams. Their confusing threaded views is really their downfall. There are other alternatives out there that do a much better job.

Pros:

Slack has a very nice, slick interface. When the workspace is not busy, it's very easy to see all the messages and figure out what's relevant for you. Very easy to setup new workspaces and channels. And basically, the key reason why we use Slack is because almost everyone is using it.

Cons:

Their free plan is now crippled. Only 90 days of retention. On a number of free workspaces, I wanted to refer back to some info which I no longer can find. Very frustrating. Slack also implements threaded conversations as a "tack-on" feature. Not everyone uses this feature and it just causes more and more user confusion, especially in large workspaces where many messages are mixed into the main channel as well as in threads. Their threads/mentions&reactions views which are supposed to help you filter out things not relevant for you are huge messes. Their pricing plans are also very expensive.

Positive Impact of Slack on Team Work

Comments: As a Slack user, I would say that my overall experience has been very positive. This platform has been an essential tool for me and my team, helping us stay organized and connected even when we are working remotely.With Slack, we are able to solve a number of business problems that we faced with our previous communication tools. For one, it has made it much easier for us to collaborate on projects in real time, regardless of where each team member is located.In addition, Slack helped us keep all of our conversations and files in one central location, making it easy to find the information we need when we need it. This has saved us a lot of time and made us much more productive.Finally, Slack has made it much easier for us to stay on top of what is going on in our team. With real-time notifications and the ability to quickly join conversations and share files, we are always in the loop and able to make decisions faster.Overall, I would say that my experience with Slack has been fantastic, and I would highly recommend it to anyone looking for a powerful, flexible, and user-friendly platform for communication and collaboration.

Pros:

I can say that there are many things that I love about this software. One of the things I appreciate most is how easy it is to use. The interface is intuitive and user-friendly, which makes it simple for even those who are not tech-savvy to get started.Another thing I really appreciate about Slack is its integration with other tools and services. We use many different tools in our work, and the fact that Slack integrates with all of them has been a huge advantage. It has made it easier for us to keep all of our communications and information in one place, which has improved our overall efficiency.One of the most impactful features of Slack for us has been the ability to create channels for different projects or teams. This has made it easier for us to keep track of what is going on in each area of our work, and has also made it easier for us to collaborate with other team members.Overall, I would say that Slack has had a very positive impact on our work. It has made us more efficient, organized, and improved our ability to communicate and collaborate with each other.

Cons:

As a Slack user, I would say that there are very few things that I dislike about this software. However, one thing that can be a bit challenging is the sheer amount of information that can be shared and stored within the platform. This can make it difficult to find specific information or messages, especially when looking for something that is a few weeks or months old.Another thing that could be improved is the search function. While search is generally effective, it could be made more robust and user-friendlyAside from these minor issues, I have found Slack to be an extremely well designed and effective tool. Integration with our existing business processes was straightforward, and I did not encounter any major difficulties in using the product.Overall, I would say that Slack is an excellent communication and collaboration tool, and I would highly recommend it to anyone looking for an easy-to-use, flexible, and effective platform for their team.

A must for every business

Comments: Emails really become a thing of the past after a business adopts Slack as a communication channel. The possibility to integrate with many other tools also boost productivity in the workplace.

Pros:

Slack revolutionised the way companies do business and the way employees interact with each other. It's an essential tool for every company, especially for companies implementing hybrid or remote working. It encourages friendly and daily interactions between colleagues and fosters a truly collaborative environment.

Cons:

Sometimes there are some minor bugs, like notification not working on your phone when you're part of multiple slack workspaces, but nothing that really spoils the experience.

It’s fine but prefer Zoom chat

Pros:

Works as instant messaging is expected to and I like how you can create lots of different channels to discuss different topics with different users.

Cons:

I found zoom chat to be more useable, simpler interface and works alongside meeting functions better. I think slack is probably catered more towards the more technologically advanced users.

I will never slack off as long as I'm using Slack!

Comments: My company began using this when we started growing. We were able to collaborate not only with each other but with other lending institutions we worked with. We also had an assistant come on board and it allowed us to connect with her daily even though she was in another country.

Pros:

The messaging, collaboration, file sharing, and private messaging. Also the fact that so many people use it, it's so easy to collaborate.

Cons:

Nothing really. I had no complaints about the app. It's like they used the best features of any instant messaging app I ever used.

Slack review from an online MBA Student

Pros:

I recently started using Slack with my team and I am very impressed with its functionality. The platform is very easy to use and it makes communication with my team much faster and more efficient than email. The organization feature is amazing, making it easy to locate previous conversations, files and messages. Slack also provides a higher level of security than email, which is important for our business. Overall, I highly recommend Slack to anyone who needs a reliable messaging platform for team communication.

Cons:

high notification rate on Slack, which can be overwhelming for some users.

easiest chat platform

Comments: excellent and happy.

Pros:

Theres an extensive privacy and settings to select to communicate across large groups, we have used it for several years and it is extremley awesome to use.

Cons:

I dont have something to dislike from slack, kudos to the creator.

A Powerful Tool for Team Collaboration

Comments: Slack is a powerful tool for team collaboration that can help users to work more efficiently and effectively. However, it may not be suitable for everyone or every situation. Users should consider their needs, budget, and preferences before choosing Slack as their communication platform.

Pros:

- It is easy to use and has a user-friendly interface.- It supports multiple platforms and devices, such as web, desktop, mobile, and tablet.- It allows users to customize their notifications, preferences, and themes.- It has a rich set of integrations with other popular tools and services, such as Google Drive, Dropbox, Zoom, Trello, etc.

Cons:

- It can be distracting and overwhelming for some users who receive too many messages or notifications.- It can have some issues with reliability and performance at times, especially during peak hours or when there are network problems.

Great communcation software

Comments: Like I had said I really love Slack. It has made it easier to communtate with my team, share information and it actually brought us together!

Pros:

I have used Slack for years now and was so excited when we started using it at my current workplace. We had tried to use other software but it never really took off as Slack has. It is super easy to use and has many different client versions. Everyone in the office can decide how they want to use it which is a hugeeeee plus! We use the free version which really is great for us. There is a limit to how many message Slack stores but this hasn't been a huge issue. You are able to create different channels which has been a great way to share important information that we have to reference and keep it organized. Slack has also brought our team together and gave us a new modern way to communicate. Also what I love is that you can really customize notifications,

Cons:

I don't like how with my particular phone notifations can be delayed. It has caused a few issues where I have gotten messages 30 to 40 minutes later despite having good either wifi or ceular service. Otherwise no real issues with Slack!

Great Business Continuity Tool

Comments: It has been a great experience using Slack. It is a valuable tool and I really like how we are able to collaborate as a team and make it seem as if we are still working together in the office.

Pros:

1:1 Chat - Ability to have 1:1 conversations with team members. Useful when working on a project together. Team Collaboration - Ability to bring a project together and share with a team. Group Chat - Ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues. Bot Integration - Ability to integrate various tools and bots that can make the day easier. Ability to integrate to web conferencing tools like Zoom, Webex, Teams. Ability to create to-do lists, track time, etc. Manage Team - Great way to manage a team who is working remotely in various geographic locations.

Cons:

Still trying to work around our SSO integration - This is mostly an internal bug we are trying to work on, but it would be nice if we can make Slack to work for a single sign on experience.

The Ultimate Tool to Work From Home!

Comments: Slack enables me to coordinate all my Meetings and Team communications in a very professional Manner. It has been a great platform to share our files. Screen sharing is another add on worth it.

Pros:

Slack is a well thought platform for Entrepreneurs to use and be more efficient in a timely manner. Working from home, this tool has enabled me to work everything out on a single software and this saves me a lot of time.

Cons:

Concerning the Drawbacks, i have not quite found any yet, it is very user friendly and everyday you learn something new about the various features it has.

The best chat application.

Comments: Slack makes team communication easy. I use it to send updates to team members, build relationships with team members (it's funny how much team culture and unity can be built on a strong foundation of memes), post polls, gather feedback on internal projects, get quick answers to quick questions, etc. Slack makes it easy to integrate, so I've used third-party integrations like HeyTaco for employee recognition. Slack makes it possible to do a significant portion of your work out of a chat app.

Pros:

Slack has by far the best UI, the best organization, and the best set of features. Competing products like Google Chat (the business version of Hangouts) don't even come close. The most critical feature is being able to simultaneously log in to multiple Slack instances which each have multiple rooms, groups, etc. Slack makes text-based communication super easy.

Cons:

It's pricey in comparison to some of the competing software (especially if your organization already uses G Suite, it may be a hard sell to move to Slack). Also, Slack literally makes me more of a slacker - it's too easy to BS with coworkers or members of other non-work-related slack groups when I should be working.

Slack is the answer to Email's poor usability

Comments: In one word, Slack is excellent. It makes work fun, lively, dynamic, transparent and much more real-time. Even though our team is fully remote, we can feel connected because of the communications and collaborations tools that Slack provides.

Pros:

Our team adopted Slack in preparation of becoming a fully virtual, distributed company, and also as an alternative to email, which creates blind spots of knowledge within the organization. Our work has been completely transformed by adopting Slack! First, we had 100% adoption of the platform as our primary internal communications medium. Second, the transparency of information and project cycles have allowed us to be far more efficient and effective for our clients (response times, clarity of recommendations, deliverables), and finally, it has eliminated about 50% - 75% of our daily emails. A massive win!

Cons:

While Slack has several tools for tagging information and prioritizing information, it provides limited tools for prioritization. While it's primarily a communications/collaborations platform and not a project management tool, adding ability to better prioritize certain tasks would help make this tool even more effective for a professional services company.

free instant messaging for small businesses

Comments: a great free/paid, GDPR compliant option for company instant messaging

Pros:

Slack offers free versions of it's software which were suitable for our business and therefore saved us money versus competitor instant messaging products. Slack is also GDPR complaint so ticked our boxes in terms of what we needed. The interface is also simple to use and intuitive, as well as not being too cluttered. It offers both group chats, company wide groups and personal chats. Slack also has great integration possibilities with other apps such as dropbox, or client relationship managers, which is useful for sharing information. it also allows you to create polls and share gifs etc, and has clear pop up notifications and email updates.

Cons:

-limited naming allowances for channels (e.g. no spaces end no capital letters) which can make it hard to think of obvious names for some groups -the gif insertion is a strange system, (have to type /giphy [text] and then it will give you one suggestion of a gif and you have to shuffle if you want a different picture, rather than being able to choose) -the way of responding to a certain message and creating a new chain can be complex to some in the team

Slack is the ultimate team-discourse application

Comments: Slack has drastically increased our workplace productivity, especially by promoting communication between those that work in the office, and those that work at home.

Pros:

Slack manages to maintain a comfortable work-home boundary with the introduction of different channels. The ability to create "private" channels within a workspace also helps to build community. File sharing is convenient and easy to understand, and the notification settings are remarkable.

Cons:

Often if a notification is received on one device (i.e. laptop) it will not always push to another (i.e. phone)

Really Love Slack, Great Way to Communicate with Multiple Clients

Comments: Mainly we are using it to solve issues with communicating across different companies and their contractors, not only streamlining conversations but bringing transparency to the messages so everyone can easily see what was sent, communicated, and when.

Pros:

I have to admit I can be one of those cranky older IT guys that sit in the back corner and groans every time I hear of a new technology that is going to revolutionize things. When I first heard of Slack I figured it was more of the same and didn't use it for years. Finally one of my clients required that we communicate over and I honestly love it. The integration from the App to the browser-based version is seamless. I like how I can communicate with different Orgs and have all their staff on Slack already in when I login so I can easily communicate with who I need to. Messages are saved and easy to search to find what I need later. Group communicate and individual messaging is fantastic and I have used the VoIP to call some of my contractors that my client's use through Slack directly. All in all it makes working with people virtually easier and I will definitely be using it in the future.

Cons:

My least favorite thing about slack is having to log into each org every time I need to work inside Slack. I think for most users this isn't a big deal, especially if they are using it with just one workspace. Because I work with several companies, it is a bit of a pain. I have to log in for each org to see the workspace and the only way I can see messages from another org is to open a new tab and re-login using the org's credentials. I wish there was a way to have one master Slack login and then move in and out of the different companies I work with without having to log in and out all the time or use different web browsers or tabs.

Well-designed organizer for remotely working teams

Comments: I have started to use Slack with a small team, where we were doing a two-month long translation project. It was very easy to get integrated to the platform, everything was very intuitive. But the real amazement happened, when I started a programming course. There is a way to share your code the way it appears on your regular code editor, and this is what helps Slack to stand out from the similar products.

Pros:

I like that there is no possibility to share the messages from private conversations and private groups with people outside of the group. As in the case of other messenger-type software, you can mention your colleagues in the conversation, and they will be notified. You can create as many channels as you wish, name them and also keep them private, so no one else can enter to the channel without permit. Besides all of this a lot of personalization can be done thru status updates, photo, change the appearance, theme and many more. It is also worth mentioning that besides website, there is also app, where you can get notifications, reply to messages and keep working while being far from your desk.

Cons:

The main inconvenience or I would say discomfort, I have faced using Slack, is that you cannot see whether your colleague already seen the message or not. Well, this is not crucial, but as the interface gives an impression of a messenger, this would be nice feature to have. Another discomfort was when I tried to enable desktop notifications, but they never showed up. After couple of days I understood, that I have blocked pop-ups from my Chrome, but Slack did not say me a word on that.

A great free product with a high cost of entry

Comments: Slack is a great free platform for team collaboration and communication, that really helps simplify our communication process. While it has some issues, overall the free tier offers a great option for any team looking to improve their communications.

Pros:

Slack creates a simple & powerful interface for inter-team communication, allowing for simplified communications that move beyond emails & facebook messages by creating a secure platform for teams. Slacks best features are perhaps the ability to setup channels (which allows for very focussed spaces dealing with a particular topic), and the ability to reply to individual messages in a thread. Channels help keep my teams focussed and on topic, while also providing a space for random chatter (in our "Random" channel), while threads help keep channels from turning into a brutally long, confusing message thread. That paired with the ability to "react" to messages with emoji's, share individual messages with a specific individual, create private or public channels, and send group messages to team members, this platform helps create a simple space for teams to collaborate and communicate in a way that feels more natural than text threads, facebook messages, or emails.

Cons:

Slack is a great platform, but can be a bit confusing to administrate on the back-end, or confusing to new users. Setting people up for success on Slack can take a bit of time; as there is a learning curve for tech illiterate people. Perhaps the most difficult issue with Slack however is in managing team members who do not check Slack frequently. Simple notifications (via email, text etc) for @channel, @everyone or @specific_user would be beneficial, as it would help eliminate some of these issues. Supposedly, Slack offers email notifications, however in all my testing I've never been able to get it to work properly, and it is something that team members need to setup on their own - it is not something that can be set across the workspace & then opted out of by team members.

Slack Public Channels improves company communication across teams.

Comments: It's a great tool, these are the key points for me:
* Improve team collaboration, shared information in a single place and all team has access to the same information.
* Reach people, sometimes you need to collaborate to make things happen, and slack does a great job at that.
* Integrate to CI/CD pipelines, we received notification about or system all time. It's better than having thousands of emails.

Pros:

Public channels: They are easy to create/configure and allow members of the company to share important information in a single place. This is really helpful for software development teams when important information is shared with other application it gets lost and there is no record of it. With the slack channel, the information is stored and can be used as references. (Developers don't have or we don't want to have time to write documentation). 1:1 Message: What I really like is that is very easy to find people and ping them and start a conversion. Most important, you can share files, photos, URL, gifs (Very important), in a single place. Making collaboration easy and something to enjoy. Integration: Slack can be integrated with a lot of third parties. In my case, it's very useful to integrate with Jenkins and code versioning applications. We have implemented CI/CD and we received a slack notification with deploy information, testing information or if a system is down. Cross-Platform: Be able to access slack with cell-phone/desktop application is really awesome. If I don't have my computer at hand, I can keep replying messages and collaborate. Especially important when we have a critical bug, or we have to take action. UX: The UX is one of the best, you can start using slack with no training, it's very intuitive and easy to use. Once you start using it, you don't want to use other applications.

Cons:

Conversion history: Sometimes the conversion history is deleted after N amount of dates. Probably this is a configuration in my company, but I would like to store more information. Re-Login: Once in a while, you have to re-login, but what I don't like is that it logs you out without giving you a warning. It had happend before that the application logs me out, and I notice that one hour later.

Really helpful especially when working remotely

Comments: Slack has helped our teams working remotely by allowing us to share, speak, video all with the one app. We do use other apps fro other apps for collaboration, but Slack has proven to be easy to work with, and requires virtually no training. It's simple to use and for projects with a lot of people giving input it works well. Has definitely been a help for us across the company.

Pros:

I was never in love with messaging software, but I am starting to like this one a lot given that I am working remotely, and it complements the other communications and sharing tools we have. It's really good for group discussions and sharing documents and info to smaller groups or specific individuals. it's linked with our G Suite and the integration for sharing works really well. That might be it's biggest plus. The integration with other apps I like Jira or Gmail or SalesForce is useful. If you don't integrate with those apps, it's still pretty good for collaboration. It's also pretty easy to follow a conversation thread, way easier than email or any other collaboration tool I have used, and that is really helpful when tracing the development of an idea or an issue. Being able to add people to a conversation is also useful.

Cons:

Not my favorite interface, you do need to hunt around for functions. Also if you open a thread in the sidebar, the UI gets a little crowded and confusing. It's also not a replacement for email. Think of Slack as the more informal collaboration tool, and your email and the more official one. They complement each other. If you have a lot of channels in your organization, it gets to be total information overload if you need to stay on top of them. Depends on your role, but it's easy to get sucked in to too many channels and lose focus on work.

Best Communication Software for Internal Communications

Comments: I think it's genuinely improved communication and increased connectivity especially during the COVID pandemic and the new working from home life. I greatly appreciate the video integration feature as well as it makes it super easy to do one-on-one or small group check-in's without tying up video conferencing software. I've actually changed most of the executive's check-in's with others to Slack calls right now! While there's definitely some business-level restrictions that can help things flow more smoothly, such as having a limit to how many channels people create, etc., Slack has almost everything I could ask for and I'm slightly sad none of my other organizations I've worked for have utilized this service! It would have saved us a lot of time and trying to contact others.

Pros:

I'll rant slight because I love Slack so much. 1) Reminiscent of AOL Instant Messenger, Slack makes communicating internally fun, easy, and instant (depending on the response time). 2) It's encrypted! Not only can I send and receive confidential information from someone, I don't have to worry about it getting into the wrong hands. Since I often book travel on a number of different executive's credit cards, I can get all of their personal information via this chat and it's made it extremely easy to not have to concern myself with the security. 3) You can create channels for your team or organization that are fun as well as for informational and business purposes. 4) You can invite others from outside of the organization to join your Slack and can join other's as well. We have many brands each with their own Slack and can invite each other to those. 5) We love Slack so much, that at the corporate level, we're getting the Slack Enterprise Grid so that all brands and employees can communicate with each other no matter where we are in the world. 6) Super easy to drag and drop files for upload to a person or channel. 7) Tagging abilities makes sure the person you're tagging sees the post. 8) You can link to channels with pertinent information to outside sources. For example, if I want to say, "Check the #announcements channel for more info!" I can right click on the #announcements channel and copy the URL to create a link to that channel on SharePoint. 9) I love the Slack bot!

Cons:

A few things I would like them to change: 1) Font formatting in a post can be difficult. 2) When using bullet points, I haven't found a good way to format sub-bullet points. 3) Copying and pasting can be difficult due to formatting. These are all things easily worked around, however.

Great team tool

Comments: Easier communication, daily reports are put on Slack for all jobs. Using Slack has meant administrative folks having access to files more quickly and field personnel having to make fewer trips to the office with paper forms.

Pros:

Slack enables our team to submit reports quickly and easily. They can also take pictures of potential issues at jobsites and send those to individuals or to a group with ease. Slack Bot can help with reminders, tasks and scheduling and is a great resource. Part of our setup process for any new project is to set up a slack channel for the project and assign users to that channel. It is a great messaging software that can be used for so much more. It is so much better than sending a group text and causing everyone's phone to blow up. Highly recommend Slack.

Cons:

I have never seen a way to search within channels for an item I may be trying to find. Having a way to search would help. I have a pretty good memory for a time frame of when something occurred so as it is now, I look for something by when I think it was put in Slack.

It facilitates quicker and easier communication.

Comments: I adored the audio and video quality as well as the screens sharing function.

Pros:

Slack allows new users to start using it straight away with little to no setup required. The program offers a broad list of apps that may be integrated so that information can be discussed across a range of platforms from inside of Slack. Google Drive is one of the most popular programs, thus businesses who utilize Google Drive as their primary content management system should consider Slack. Slack has proven useful for both small and large businesses. Slack's numerous channels can be used by both small businesses and established organizations. It is simple to divide and conquer when each department has its own distinctive theme. It helps me and my team a lot while I am working on a research project.

Cons:

Slack is wonderful for swiftly keeping track of what's happening, but it falls short when it comes to talks that cover a wide range of topics. Deeper interactions are best left to other tools because it might be challenging to maintain a conversation from beginning to end. It can be challenging to keep up with multiple talks occurring at once, especially in a larger organization. Going back over talks to identify a specific topic can be difficult and time-consuming, even with distinct channels.