EHR 24/7 Reviews

Excellent Software for Medical billing and EHR management

Comments: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Pros:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Cons:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

review of office ally EHR

Comments: It was a great starter software when our office opened. We have since outgrew and moved on to another software.

Pros:

Ease of use with making notes, e-prescribing, phone call notes, ease of printing.

Cons:

speed of the softwareno assembly for documents.

Hate that I cannot use an iPad to have patients sign when I visit patients at there home

Comments: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option

Pros:

I like the pricing compared to other options

Cons:

I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.

EHR 24/7 is a great product

Comments: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.

Pros:

Office Ally in general is a great basics program with good clearing house capabilities.

Cons:

The lack of easy use chart notes for Chiropractors.

Overall a good system for the price

Comments: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix

Pros:

Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse

Cons:

We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it

Office Ally: Pros and Cons

Comments: Overall, it is a great electronic health record software management company.

Pros:

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Cons:

When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.

Good EHR system, great value!

Comments: Overall it’s been really good which is why I’ve stayed for so long.

Pros:

Been using for years. Easy to use. Has good features.

Cons:

There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

How I love my Office Ally!

Comments: Aside from occasionally running out of typing space in some areas, I think its great. I know it so well I feel as if I could be one of your techs.

Pros:

The customability for all fields. The ability to just click on a sentence i use so often is great.

Cons:

Past medical history and discussion sections needs to more room. Dr runs out of room.

EHR immunization registry

Comments: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.

Pros:

Easy to navigate after you have manually created your set up

Cons:

Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

No complaints and Easy to use!

Comments: It does everything for us. Cuts down on time seeing the patients as our progress notes are pre-populated and the billing is the key to our success!

Pros:

EHR 24/7 has been very useful tool in our practice. It is so simple to use and with ease. The price point was also a great factor alongside the billing portion of the EMR. We have been using this since 2020 and not had any issues. Customer service is always helpful and responsive. It's worth the money and saves us time when seeing our patients. Love the patient intake forms as well as we are working our way to a paperless practice.

Cons:

At times the patients complain about the intake forms. The price recently went up and that's unfortunate.

Overall, a great product!

Comments: It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and client information with ease. EHR 24/7 is a great tool for any service-based business that needs a simple and efficient way to schedule appointments, make notes, and document client information. It saves me time, money, and hassle, and allows me to focus on providing quality service to my clients. I highly recommend it to anyone looking for a reliable and affordable online booking software.

Pros:

It saves you time and hassle by automating the booking process and reducing the risk of human errors or double bookings. It improves your customer experience by offering them convenience, flexibility, and personalization.

Cons:

It requires internet access. If there is a network outage or a technical issue, you may lose access to your bookings or miss potential customers.

Great product for the price.

Comments: The quality for the cost is great.

Pros:

Love the Billing and insurance aspect. No need for a separate clearing house.

Cons:

Way more features than we need at this office.

Great

Comments: I have been very happy and satisfied with the product and services.

Pros:

Cost, easy accessibility, easy to manage and work within site.

Cons:

I am unable to think of anything at this time

Review 2023

Comments: Great experience!! Great customer service, easy to use!

Pros:

It’s easy to use, great customer service

Cons:

no complaints, EHR 24/7 has been great!

EHR testimony

Comments: overall, it allows me to cover all the bases of patient care , without me being tied to a computer for hours.

Pros:

It saves me from writing for hours at a time, every day that I treat patients. The added benefit is this also allows me to pick certain phrases or statements as I go through it

Cons:

I resented it in the beginning because it was mandatory, now i wouldn't be without it

Love this EHR

Comments: I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate it here.

Pros:

Cost effective product that gives me everything I need in an intuitive format.

Cons:

Nothing, I have no complaints about EHR 24/7

ehr review

Comments: I am satisfied

Pros:

User-friendly, has good reports to work with

Cons:

Searching patients should always be by default with date of birth or have the option to select a default because that causes extra time to choose or make mistakes choosing it so it takes time

Inexpensive and has what you need

Comments: Overall have been very pleased, the inexpensive price and reliability of the website has been good.

Pros:

It's user friendly and quick to learn. Customer service is good.

Cons:

Creating templates on your own is tricky, but forms can be emailed direct for Office Ally to create for you. I wish there was a way for our signature pad to work directly with EHR. Also the integration with our Immunization Registry could be improved. When I checked into it did not meet our current needs.

A necessary monthly expenses

Comments: Very good

Pros:

I like the ability to generate and save treatment notes, most useful for storing all clinic documents electronically

Cons:

I just don’t like having to pay monthly for the service, free would be better

ehr review

Comments: my overall experience with ehr is good it shows you how to use it when theres a new update

Pros:

what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date

Cons:

the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end

Office ally or an Office ally?

Comments: The customer service sucks. They take forever to answer. Have people that actually knows about the company and technology help.

Pros:

I like the fact everything is in order.

Cons:

When it automatically refreshes, it does save anything.

Very good one

Comments: Easy life and follow up tracking and money deposit

Pros:

Very easy to use and can be share with others

Cons:

Convinced using and follow up with claims

Easy to use, for professional users.

Pros:

Directions simple for non=computer users.

Cons:

None at all.

great for starting a new practice

Comments: overall great EHR I would recommend it for anyone starting with limited funds. used for 7 years only switched because I now do a lot of PI and needed something with easier flow

Pros:

EHR is very affordable and easy to use. I used OA as the clearinghouse already so it was a seamless transition. Still use them now

Cons:

scheduling and EHR are separate entities and the flow was off

ease and comfort of ehr 24/7

Comments: uc and primary care

Pros:

able to integrate template and utilize presets

Cons:

glad that two users can not get in the same chart. prior would loose info if didn't save in time