Accounting Seed Reviews

4.3 (105) Write a Review!

About Accounting Seed

Accounting Seed is the #1 accounting software built natively on Salesforce.

Learn more about Accounting Seed

Pros:

Because it is small, the CEO often provides customer support. It overlays onto SalesForce (more or less).

Cons:

Customisation for the currency format is limited only shows dollar sign.

Accounting Seed ratings

Average score

Ease of Use
4.0
Customer Service
4.2
Features
4.1
Value for Money
4.1

Likelihood to recommend

7.5/10

Accounting Seed has an overall rating of 4.3 out 5 stars based on 105 user reviews on Capterra.

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Filter reviews (105)

Collin
Collin
Chief VoIP Evangelist in US
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Accounting Software for Fast Growing SMB

5.0 4 years ago

Comments: We have been using Accounting Seed for a bit over a year now and our whole teams loves it!

Pros:

Super easy to use and easy to customize to meet your needs

Cons:

Not the easiest to transition over to and it lacks good quality consulting partners.

Accounting Seed Response

4 years ago

Hi, Collin. Thank you for your awesome review of Accounting Seed! We are thrilled to hear you are finding great value in the software and that it is meeting your needs as a fast growing small business. We are always looking to improve - you mentioned there were some challenges with the transition. I would love to hear more about your experience. Please feel free to contact me at [email protected] to discuss in more detail or set up a phone call. Again, thank you for taking the time to review our accounting solution! I look forward to connecting. - Shannon

Jane
Accounting Specialist in US
Biotechnology, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

AccountingSeed Review

5.0 3 weeks ago New

Comments: I have relied upon AccountingSeed support quite heavily. If I research what I need on their great website, and then concisely ask finish questions, I have great responses and I have had tremendous help that I have heavily relied upon throughout the three years of using AccountingSeed.

Pros:

The robustness of the software is admirable. Once it is understood, the details of all transactions are right there. The really great feature is that our sales department can help with the data entry and timing of the billings.

Cons:

It is not really a fault of the software, but I didn't have any training on reporting. The reporting is robust but I feel because of its flexibility, it is crucial to have up front training in order to know how to obtain the information needed.

Lori
Office Manager in US
Wholesale, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Support

3.0 4 years ago

Comments: We've had issues on and off using the program since going live in January 2019, however, AccountingSeed Customer Support has helped us through all of those issues. They've even done some customization for us as a courtesy. I've been working on a custom template (with Conga) for months now and the fields I need on the form were not available to us. CSR with AccountingSeed helped me today with these custom fields; he added them as a courtesy and also sent me a video on how he did this. VERY helpful to have in the future.

Pros:

My favorite feature is being able to Clone repeat transactions; vendor invoices and journal entries. The Bank Reconciliation is a breeze. Submitting a Ticket for assistance is very convenient. I get an email within a few hours with a solution.

Cons:

My least favorite features are the Financial Reports and AccountingSeed-created Forms. The reports we run are very different than what AccountingSeed offers. We've found a way to make it work by exporting to Excel, updating fields, adding/deleting, etc. Another feature is the various forms that AccountingSeed created for us; Purchase Order, Packing List and Billing. When we first started using AccountingSeed we found out they didn't have Sales Orders (order confirmations). We had to purchase another App (Conga) who created the Sales Order form for us. I'm currently working on a new Purchase Order template with Conga. The issue I have with the Billing form is that is says Billing. A lot of our customers comment, asking for the Invoice number. It's just a terminology issue; billing vs invoice. We will be creating our own Invoice template with Conga as well.

Brian
Brian
Director of Marketing and Biz Dev in US
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great API and ability to customize. Standard out of the box is functionality is average.

4.0 4 months ago

Comments: The software works and the API gives you the flexibility to do what you want for the most part. Normal retail businesses or consultant companies shouldn't have any issues integrating the software. For heavily customized users - know what you're getting into from an investment standpoint before moving forward.

Pros:

The API has been instrumental in allowing us to make this accounting software work with all of our heavy salesforce customizations. We have a custom quoting tool, project management tool, and project profitability tracking tool that all work with Accounting Seed. The integration with SF has been a game changer for data reliability and work flow. Overall it's pretty easy to use once you know what you're doing.

Cons:

For about a year they had no way to allow for multiple tax ID's with Avalara and the API wouldn't work for it either. The last release has fixed that and made the lives of our accounting team much better. Their online tutorials and instructions aren't the easiest - improved search would help finding things. For us, since we had so many customizations with SF already, it was quite expensive on top of the Accounting Seed cost to get it to work for our company.

Aaron
Aaron
CFO in US
Verified LinkedIn User
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Support is not always "responsive"

4.0 last month New

Comments: Overall, I have been happy with Accounting Seed. The latest question about how to display "total budget" column on a profit and loss statement took 7 days to get a response. You would think this would be a standard feature, but it is not. You would also think that there would be documentation how to accomplish this common report column but there was not. I received the directions for a "work a round" solutions, seven days after the initial request.

Pros:

The Accounting Seed knowledgebase is very good if you like to "dig" for solutions. It's not always easy to find, but most answers are there.

Cons:

Antiquated knowledgebase materials are not always removed so you have to sort through old stuff to find the solutions for the newest version of the software.

Doug
Doug
Manager in US
Verified LinkedIn User
Insurance, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Bad experience

1.0 4 years ago

Pros:

We were not able to use the accounting software because we were never fully implemented by their partner.

Cons:

service and support wasn't helpful. After the software cancellation due to their partner going out of business, they cancelled our subscription and our salesforce instance ground to a halt. Very hard to get a hold of someone to help out solve the issue. Our SF org was left unusable.

Accounting Seed Response

4 years ago

In response to this review, Covered by Sage received a full refund for the unused portion of their contract. The partner being referred to did not go out of business - they were bought by a larger firm. Several members of our support team have been in constant contact with Doug and have provided alternate solutions. We offered the company a solution that would have kept their implementation moving forward, but they turned down this option. Additionally, the company's Salesforce instance was not purchased through Accounting Seed. Therefore, their Salesforce instance will remain fully functional, even after their cancellation is complete. Our goal is to keep our customers moving towards success. Unfortunately, this organization turned down the options we provided.

Willie
Staff Accountant in US
Industrial Automation, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review from the Implementer

5.0 2 weeks ago New

Pros:

The greatest PRO that Accounting Seed offered is the ease of communication with FieldFX, which is our operating system.

Cons:

The biggest CON I can see would be more of a suggestion, which is there is no credit card reconcillation application within Accounting Seed. If they added that, it would make life a little more easy.

Howard
Managing Partner in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Scalable and stable

5.0 last week New

Comments: Used for Trust Accounting

Pros:

The killer feature is the integration with Salesforce

Cons:

Requires a high degree of customization. You must be prepared for considerable costs.

Walt
Director of TechOps in US
Law Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Accounting Solution on Salesforce

5.0 4 weeks ago New

Pros:

Easy to customize a lot of the features and functionality based on your business use case.

Cons:

Usability is something challenging and it makes it harder to find what you are looking for.

Accounting Seed Response

4 weeks ago

Thank you for sharing your experience with Accounting Seed, Walt. Please feel free to contact us through the Support Portal on our website if you need further support or assistance in regards to usability. Thank you!

Jay
Salesforce Developer in US
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Support

5.0 2 months ago New

Comments: Out of all previous support teams I've had experience with Accounting Seed client support is far above the rest. Their support agents always give critical and detailed information to help one track down issues and resolve them. It's been a pleasure engaging with them an I appreciate the dedication of their team!

Pros:

The software does what it is supposed to do and is easy to configure.

Cons:

There are features that Accounting Seed needs to implement to help small businesses save time when it comes to warehouse inventory tracking. The current process for shipping serialized items needs to be redesigned to allow for quicker processing.

Shawn
Controller in US
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Worth the money

4.0 last year

Pros:

We chose this product for it's ability to integrate with Salesforce. A few extra steps here or there, but overall it is a great product. Other products for our industry are dated and not intuitive. Accounting Seed has a great appearance and functionality.

Cons:

This product is not ready for the insurance industry.

Jennifer
Director of Operations in US
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Accounting Seed

4.0 2 years ago

Comments: Our overall experience was good. We transitioned from Quickbooks to Accounting Seed and it was a major transition, but the accounting seed team worked with us to make sure it went smoothly.

Pros:

We chose accounting seed because it integrates with Salesforce and it was the only Accounting software available at the time that could fully integrate within our platform. We also have a high number of credit card transactions that we have to reconcile each month and liked the Bank Direct Connect functionality.

Cons:

There were some limitations within the software, but if feel with each update, the Accounting Seed team works to offer updates and solutions to key issues.

Phil
Solution Architect in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

An Excellent Value Financial Solution

5.0 last year

Comments: Overall, we have had good experiences. The package has a straightforward install (save once when we didn't have the correct release, and good to very good support. The Knowledge Base is helpful.

Pros:

Having a financial solution on the Salesforce platform is a game-changer for development and implementation speed. Real-time financial information available at the Account, Opportunity, and Project record level increases the speed, accuracy, and relevance of critical business intelligence. This, in turn, translates into greater business agility while exponentially increasing confidence in the processing and assessment of business threats and opportunities.

Cons:

Recently the platform and license costing has been a bit of a moving target. I have evangelized for this product and assisted several of our clients with AS implementations, and more than once we have found out significant cost impacts after the initial purchase. The bank connections have also been challenging, as while the advertised "1400" banks might sound like a lot, we have discovered the hard way that having a bank name on the list does not guarantee a connection, as each bank can have several connectors, and not all are compatible with Accounting Seed.

Hudson
Controller in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use once customized accordingly

5.0 last year

Comments: Our team enjoys using the system

Pros:

Ease of use and customization to meet our needs

Cons:

Troublesome to transition over from Xero.

AbdulGhaniyyu
Finance Officer in Nigeria
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting Seed Review

5.0 last year

Comments: It has been a fantastic journey and a learning one for me

Pros:

The control features in Accounting Seed has made TQM a must for us. It is easy to use

Cons:

Reporting features should be improved - sometimes I am confused as to what "type of amount" - ledger amount, report amount, converted, etc to use. At other times you need to pay a lot of attention so as not to report negative values as positives. Training on the use of the app should not be limited to what they currently have in Accounting Seed University/knowledge based articles - it should be repackaged and broadened to include all aspects of the software (including financial cubes and how they are used)

Kathryn
Principal in US
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Complete and Comprehensive General Ledger and Financial Reporting

5.0 4 years ago

Comments: The system overall is a fabulous product that goes far beyond the functionality of other accounting solutions, such as: Microsoft Dynamics Great Plains, Sage, Quickbooks, Servman, Aljex, and Epicor.

Pros:

Accounting Seed is intuitive, has internal controls, an audit trail, produces all financial statements including a Statement of Cash Flows, a full general ledger, has exemplary customer support, and combined with Salesforce applications, provides for complete and comprehensive financial reporting

Cons:

There are some minor issues with the application, but nothing that prevented me from using it. For example, I would like to see the company name and logo on the financial statements.

Brian
Owner in US
Used the Software for: 2+ years
Reviewer Source

A Limited Accounting Software Option

3.0 5 years ago

Pros:

Because it is small, the CEO often provides customer support. It overlays onto SalesForce (more or less). It was cost-effective compared to other options.

Cons:

This is a small company so the software has some pretty significant limitations. It was very difficult for us to adapt to use via SalesForce, and had a lot of accounting quirks that we had to develop workarounds for (not because of issues on our end, but because of flaws in the software). Customer service was slow to respond and was--more often than not--helpful. Much of the software could not be modified or edited by our team to better meet our needs, which made it unwieldy to work with more often than not.

Brianna
Accounting Specialist in US
Medical Devices, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Decent. Gets the job done but very clunky.

4.0 9 months ago

Pros:

Everything in one place. It's easy enough to view everything we need to for the most part.

Cons:

Very very clunky. It's design could be a lot better and easier to view. Does it work? Yes but again it feels very convoluted at times.

Tammy
Vice President, Finance and Corporate Affairs in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting Seed Review

4.0 last year

Comments: I would say it has been positive once we got the system where we needed it. We had lots of customization done as the standard Accounting Seed didn't work for our company needs.

Pros:

It integrated with Salesforce, which is why we purchased the product.

Cons:

It is limited in reporting features and you have to do a lot of "unapplied" and "unpost" to fix an error in an entry.

Ryan
Project Manager in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great option for Salesforce

4.0 last year

Pros:

Our organization needed a Salesforce-based accounting solution. Accounting Seed has helped us connect all of our business transactions to fiscal records in the same system.

Cons:

Some of the reporting features are limited and configuration at time of implementation took more time to complete than anticipated.

Maura
President in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Add on-vendor for Salesforce

4.0 8 months ago

Comments: It's okay. Support is through Veruna as they partner together. Accounting Support through Veruna is non-existent. No training provided during on-boarding and they charge hourly rates to support after on-boarding. Not a good experience.

Pros:

Embedded in our org with Salesforce as an add-on tool.

Cons:

Difficult to use. No training support provided.

Fakhruddin
Accountant in Kuwait
Food & Beverages, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Accounting Seed Review

5.0 last year

Comments: Good

Pros:

Accounts Payable and Journal entries and Financial reports

Cons:

Customisation for the currency format is limited only shows dollar sign

Aaron
Product Manager in US
Online Media, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting Seed is the best Salesforce Account software we've found

4.0 7 months ago

Comments: Overall, very positive

Pros:

It comes pre-packaged with helpful pages that are formatted. Recurring Billings is the most valuable feature that we rely on

Cons:

Some basic features that you'd expect that are available in Quickbooks, for example, were not available in Accounting Seed

Rebecca
VP, HR in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Nice Product

4.0 last year

Comments: On the whole its easy to use, it could do with more features.

Pros:

The Knowledgebase is easy to use, very often I can fix an issue by looking there.

Cons:

Updates are often released without proper testing and have often delayed workflows or caused problems.

Shadrack
Project Accountant in Nigeria
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My appreciation of Accounting Seed

4.0 12 months ago

Comments: It makes transaction processing easier and provides the needed support for virtual work.

Pros:

It makes virtual work very easy! It is cloud based and one can work from anywhere.

Cons:

Report building is a bit cumbersome and should be improved upon.