Litmos develops corporate learning technology and learning content. We have the leading LMS and a content library that fuels it.
It is easy to assign trainings and easy to upload your own content.
Many months later I contacted someone by email who setup an alternative billing portal. When we wanted to cancel, we asked the rep and he said to send an email to them requesting cancellation.
Filter reviews (272)
Filter reviews (272)
Robust platform for employee training
Comments: This platform offers versatile options to strengthen the training process of our organization's employees. It is very versatile, robust and customizable. Sap Litmos is easy to implement and has a very small learning curve.
It has options for customizing courses to adapt them to the needs of our company. Allows quick and easy access from anywhere and at any time. Provides reports with real-time information on the progress of participants in the training process. The ability to upload videos as part of the evaluation process is very useful. It works in different operating systems, which provides versatility.
So far the only thing that I think should be considered for its use is the cost, which can be high depending on the size of your company.
Excellent Corporate Training Tool - SAP Litmos
Comments: - The overall experience with SAP Litmos is very excellent and satisfactory. The tool is very helpful for enterprise clients to implement for the employees on-boarding and get on track as soon as possible.
- The most important feature of the software which is very helpful for the administrators to upload new learning content for the new employees to be successful and get knowledge on company policies on network, security, behavioral, etc. - The most important feature of the application is to conduct exams and score employees on the tests conducted and evaluate the next steps for the employee. The manager can then look into the next possible certifications the employee should be targeting and get certified in the area.
- The tool can be more intuitive and make it more comfortable for all the new employees who are new to the tool as well. - The product team can include more features on the tool like taking surveys, making content more strictly accessible for several teams based on the hierarchy model in the company. - The tool is a little expensive than the one's available in the market
Alternatives Considered: 360Learning
Reasons for Switching to Litmos: - The tool has more built features that the customers can leverage and make best use of the tool - The tool pricing was way better than the other products available in the market - The tool' support was ready always to help setup the product and GA
Comments: The reason I can only score this around the 50% mark is, at the start, the experience with my account manager was fantastic, the LMS was explained really well and was always available for questions.It went downhill from here, where the implementation manager was helpful, as they did help a lot with the HTML Coding and other areas, when they shouldn't have (which was most likely to me being persistent, the "I've bought this LMS, help me set it up!" approach).My general feeling of excitement slowly turned into disappointment as I learned that SAP will help get the basics in place, and from my prospective, It felt like they shouldn't really be doing it and it was a big ask.Forever asked to watch the learning courses again or go to this link and learn how to do it.I just wanted the LMS to be finished, with everything working, a finished product.I did question this towards the end of my support, which was then explained to me that SAP Litmos don't setup the LMS, they provide the LMS, and provide you with the direction on where to learn.I was provided a link on coding & offered details of an external company (which would come at a cost), to help implement and setup the rest of the LMS that I had been asking since the start. LMS runs great, the learner interface is easy to use but the implementation process (not the people), is really bad. My feedback would be, use your time to help customers setup the LMS so we have a finished polished product.
The LMS has many features that I'm really happy with and somewhat easy to use, like setting up teams, content creator is great and met all my expectations. Manual bulk uploading new starts and leavers isn't difficult, looking forward to linking this to the HR system.The main feature for me was the number of courses available for everyone, via PC, Tablet or Phone.
You are buying a shell of an LMS, in its basic form but SAP Litmos don't get it ready for you. The support given heavily rely on you watching the LMS learning courses that either don't always make sense or you find that you need software to make the changes you want.The SAP Litmos approach is, they are here to help provide you with the information on "How to do it", but the work is done by you. The "DoJo learning" is helpful and can sometimes save you from contacting support, but it isn't always clear and results in functions being left in limbo (like Gamification, LMS theme etc)
Alternatives Considered: Thrive, Access PeopleHR and Cornerstone LMS
Reasons for Switching to Litmos: Because I had used Litmos courses before and the demonstration showed some great footage of a great LMS, and it came with the content author and compatibility with HR systems.The main reason was it came recommended by a friend who purchased SAP Litmos LMS with CitySprint (who had a very similar experience)
Comments: This was our first LMS and we looked at about 10 options, 3-4 of which had free trials that we used and researched more carefully. I have no major complaints about the process of getting set up, though we're in the final stages of loading all our users into the system (400+), so we aren't completely settled in. Everyone at our company who has seen the platform has loved what we've been able to set up.
Overall I find Litmos to be easy to use and relatively intuitive. When I've had questions I've been able to find the answer in the online help forums nearly every time (in the instances I've had to reach out help has been rather quick and efficient). The content authoring works well for the most part, and the content library covers nearly all of our general needs, which is great. Any Litmos representatives we've worked with have been great. The Dojo is helpful for teaching yourself the platform, and the seemingly endless list of features has been great so far, though I plan to utilize them even more as we grow with our LMS (Assign, Branding, etc.).
There are some quirks, as with anything. If you copy a module and delete the original then you're unable to edit the copy (even though it's completely separate, per their descriptions online). Litmos has verified this quirk. I find the fonts/sizing to be somewhat restrictive within the content authoring tool, and in the same vein the assessments within the authoring can be difficult to manipulate at times, depending upon what elements you add on what page.
Alternatives Considered: Auzmor Learn and Docebo
Reasons for Switching to Litmos: Overall we felt Litmos was a happy medium between Auzmor and Docebo. Auzmor was lightweight and modern, but almost seemed to lack some features. Docebo on the other hand seemed quite intricate and complicated. Both companies were great to work with, ultimately Litmos was just the best fit for our company.
Integration Rich, Easy to Use
Comments: We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that. They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features. Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities. We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability! Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.
Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more. Easy to learn, easy to course build. Several options for organizing by Team or Learning Path. time.
Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors. True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.
Litmos is My Choice
Comments: We have used Litmos to fill our need for easily accessible on line training for our users across multiple counties. It has improved our ability to not only manage regulatory and mandatory training, but to manage our staff compliance across the board for all of the positions within our Agency.
Litmos is both easy and fun to use! In our industry, we work hard and deal with many intense situations on a daily basis. Litmos allows us to offer fun and innovative ways to share information, collaborate with the Discussion forums and have fun with gamification. If we have to learn, it should be fun, effective and not add to the stress of our daily job.
I would love to see development regarding linking courses together. For example, one online course serves as the initial foundation and is good for one year. After that, they take a refresher course that would satisfy the need for renewal. Currently there is no way to do that. This is critical for our industry. We also need a way to offer the initial course as an ILT, then apply an online course as the refresher.
Growing alongside Litmos
Comments: I have been thankful to adopt the Litmos LMS with my job last year for many reasons. It is a user friendly platform and our ways of utilizing it are expanding. It's been great growing alongside Litmos. As new features develop, our company needs and ideas coincide almost perfectly. After attending the Litmos C3 Conference last year and learning a ton, I'm excited to see what's in store for this year and unveiling even more ways to utilize the program. My goal is to continue to see more use within our company for internal training purposes with multi-level users. Litmos is making that goal attainable as it expands, listens to feedback from existing customers, and supports users to see the potential in the platform!
Ability to upload documents, easy to read dashboard, mass management as well as personalized feedback options, account maintenance is easy especially password resets. Leaderboard offers friendly competition and incentive for users. Behind the scenes, it's easy to see where a user is experiencing difficulty or having trouble.
Integration to SF cannot copy emails or uploaded documents. Sometimes too many emails are sent to users overwhelming them when completing courses. Some customer service reps and account managers are excellent, others do not follow through. Litmos Author information is misleading in terms of what features are possible through the program. Inconsistent limitations on uploading videos, etc., as well as sometimes "glitchy" processing of not saving users' answers, not opening presentations, etc.
Litmos is rapidly change the way my company thinks about eLearning
Comments: We began with Litmos to fill specific needs for compliance training for our users across multiple counties. Now that we have a better understand of all of the great stuff we can do with Litmos, the Change request don't stop coming.
Litmos is both easy and useable for all of our employees. Whether they are within the Company Network, on the road with a mobile device, at home from their private devices or in the Internet Café around the corner! Learning should be fun, effective and not add to the stress of our daily job. Simple holistic UI that doesn't overpower the user. Makes life easy for our 'Salesforce #AwesomeAdmin!
As a seasoned #Salesforce #AwesomeAdmin I miss the flexibility of the Reporting/Dashboard functionalities provided by the platform. Litmos would up the bar even more if I had these tools without having to commission professional services.
Adequate, but clunky - better alternatives for the $
Comments: Adequate. Not bad, but certainly not good. Decent functionality (a few extra plusses) but a lackluster UX.
Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).
UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting. For the $ spent there are better systems then something that strikes users and admin as just "meh".
4 years ago
Hi David, Thank you for leaving Litmos a review. We take these very seriously and I will make sure the product team has your feedback so that we can continue to be the #1 learning platform on the market. Cheers, Allison
Fast and Efficient Team Collaboration App every Company must have
there is no cons since it is a complete application
Great product with some minor annoyances
Comments: Litmos is by far the best LMS we have use. With it we can easily manage hundreds of users, track their progress, and create reports from their activity. The user interface is simple yet is feature packed on both the admin and learner side. The interface is customizable with custom theme colors, logos, and images, so we could completely re-brand it. We were looking for an LMS that could be sold through an eCommerce solution and they offer that as well as give the added functionality of allowing the usage of Shopify. We needed to be able to set up courses that needed to be taken in a strict order and they have a solution called "Learning Paths" just for that very need. The issues we had were minor and were alleviated by Litmos's support staff very quickly, usually the same day. The pricing is the best out of everything we looked at for the features and they were willing to negotiate prices beyond their standard pricing. There is built in testing/quizzing/survey authoring tools but you can pair you own authoring tools with it by uploading files to the system. We use SCORM compliant authoring tools and they are imported without any problems. We manage a few teams as well and Litmos accommodates this exceptionally well by allowing teams, or groups of users, to be bundled together. Overall, a great product that has a generous trial period so there is nothing to lose.
Very affordable, many features are included in low subscription levels which are great compared to the competitors, great support staff, easy to use, allows for many different file types to be imported, includes a good eCommerce solution as well as many plugins for external management.
If you need to move people between teams, there is no way to do so. You will need to create a new user in the destination with the same credentials and same course assignments, and then delete that user from the source. The interface customization requires a bit of CSS if you really want to go beyond simply modifying colors. The servers tend to struggle some with very large files if users are international as we received some complaints of excessive buffering from users in Japan. That was at the very extreme side and was to be expected.
Ahead of the curve in features, reporting and flexibility
Comments: We did a full 4 month research and vetting process to determine the best LMS for our needs, after more than legitimate 20 candidates of the hundreds to chose from we narrow the search to five and of them only one had the tools, feature and most importantly a vision for what the future looked like.
Easy build out and flexibility to use modules in multiple courses. Learning paths for course combinations make compliance training easy. However the two things that stand out a Pro 1) Customer Service/Support is over the top. Every time we have had a question or something wasn't as we thought it should customer and support is amazingly fast in response time and thorough in making sure we were back on track. 2) The reporting—you can build just about any report you can think of and trust me we have pushing the envelope.
Hard to come up with a con that is exclusive to Litmos that other do better or offer. My biggest issue is with the pricing model of the industry as a whole, but it's still not a con since Litmos has more flexibility in their model to (kind of) meet our needs. I'm nit picking now but I wish we could turn off (hide) some of the fields in the registration page rather than just make them optional. As a company we already have the person information and data for the registrant so the page is unnecessarily messy. (I told you I was nit picking. )
It just keeps getting better!
Comments: We are able to get our eLearning content to our users very quickly. And, since I am in charge of communication, I also like the News feature and the ability to email everyone at once!
I like the fact that it is fairly intuitive. For the most part, you could figure it out on your own. It is working well for us right now. We are having issues with Flash player and popup blockers, but I think this is more a "by product" of our authoring tool than of the LMS. Other than that, we are mostly smooth sailing.
The reporting definitely needs to become more robust. We would like to see reports that provide time - time spent per module, total time spent learning this or that course, etc. We have requests from managers on that and it is very difficult - if not impossible - to provide.
5 years ago
Hi Jill, Thanks for the feedback! I am glad to hear you have had a smooth-sailing experience using Litmos. Our reporting will continue to improve in future product updates and enhancements. Please reach out to the team if you ever need some additional guidance. Cheers! Allison
Litmos sets the standard for SMB and Enterprise LMS solutions
Comments: Easy to recommend due to ability of 1 T&D professional to work the system end to end. Also, due to its integrations with other HR platforms, such as BambooHR, data sharing is much easier and helps make Litmos to excel where other platforms run into brick walls requiring either PS resources or a heavy investment of time learning the idiosyncracies of the software.
Easy to use without a MIS or CS degree -- admin interface and extensive support resources make every function easy to use and smooth to operate Robust feature set -- load any content to create a course, run standard and ah-hoc reports, manage the talent pool -- if you need to do it as an LMS admin or learner Litmos makes it easy to use without IT support Intuitive interface for users -- it's hard enough to get people into an elearning training, fighting the LMS interface shouldn't be a barrier in their way -- with Litmos anyone can navigate the platform thanks to an intuitive interface and clear context prompts
Relative to other platforms, Litmos is a solid and slick performer. While there are other LMS out there that may be slicker to use, Litmos makes it easy to manage the content, the learners, and the data from one dashboard and I find the interface comprehensible from moment 1. Their content is pretty generic and more focus on distinctive content would help them stand out.
We use the software as a FindIT search repository to house all of our RFP content and sales info.
Comments: The ability to locate information quickly, and have company information stored in a logical, easy to search manner.
It is easy to use, the search feature works well and I can easily filter my results. It's great that the tool works quickly and I generally don't have trouble finding the information that I'm looking for. It's also great that we can have separate pages for different teams/roles, and store training materials that are easily searchable.
I find it puzzling when a document has expired that it is suddenly missing. I have uncovered how to search the archive, but this was not immediately clear.
Litmos is a great product NOW and has a promising future based on the roadmap.
Comments: In a very short time, we went from ZERO eLearning to having role specific learning paths for most roles in our organization with a very small team of "do it all" team members. You can't do that without a flexible, intuitive, and powerful LMS.
It's very intuitive and easy to get up and running with very little training. No product/LMS has everything but Litmos has a LOT! The support team is pretty quick to respond when issues do come up.
I wish there was more consistency in the admin interface. For example, some modules/features offer search functionality and some do not. Some text entry areas have the rich text editor/source toggle and others do not. Little things, but they can have a big impact on admin user experience, ease of use, and huge time savers.
Dorothy E. "Dolly"
A nice product and company until it was taken over by pirates
Comments: Very disappointing.
I liked using the product but SAP's deceptive billing practices overshadow any benefit.
Any product is only as good as the company that stands behind it. When we first launched Litmos in 2016 it was under the stewardship of CallidusCloud. A year ago we decided we could meet our training needs through other methods. When SAP presented our invoice on 10/23/2019 I wrote them declining to renew. In April of 2020 I received another invoice to which I responded that we had cancelled our service and forwarded the original communication. More invoices and many communications followed. Finally, my SAP rep informed me that she wrote me an introduction email in August 2019 which contained a footnote that henceforth cancellations would require 90 days notice and since I cancelled on 10/23, I had only provided 30 days. For a company to change its cancellation policy without making sure subscribers receive that information through a call or a follow up email is more than unprofessional. It's deceptive. The battle over the invoice continues.
with this Software the creation of educational content is fast, agile and simple ..
I love the look and interface of Litmos, it's fresh, very up-to-date ... for all the complete reporting module, it's exceptional, the whole system works almost as if you were using a tutorial, it's very simple and animated ... I like how easy it is to upload information such as Power Point presentations, videos, recordings and scorm ... the price is very competitive, it has no comparison with other services. The support teams, sales and account management are incredible.
the integration with other systems is not as efficient, the personalized reports can improve, I feel that they are very limited or difficult to create, some modules of the program are not so intuitive , in the security module, configuring the privileges of the users can cause a bit of confusion.
We implemented the Litmos LMS, to connect all of our Customers/Partners across 10 Counties.
It is extremely easy to use and requires almost no IT interaction at all. The new Branding feature allows us to improve not only the Learners experience, but improves our ability to organize different teams or groups within each Brand.
The reporting module didn't allow us to report the information we wanted to see initially, but they have made great steps forward in creating a new reporting engine that is making life a little easier.
Litmos LMS has changed the lives of our Corporate Education Team!
Comments: We are still fairly new users, having purchased the Litmos LMS at the beginning of 2016. It has been everything we hoped and more. We started with our internal site but are about to activate our customer site and are really looking forward to customer feedback on this. For the first time ever, our customers will have access to state of the art eLearning content right at their fingertips. We are excited about this development and have worked very hard to structure everything just right so that it all runs smoothly.
Its ease of use. It is mostly intuitive.
This isn't a big deal, but it is still a work in progress.
I think it has been a great tool for my company. I helped implement and set up when we launched.
Comments: Being able to publish content for my organization that is easy to update and manage.
I like the search functions and the ability to house all of our content in 1 place. Makes it easier for our org.
The formatting abilities within the news section are very limiting. It is hard to format these articles and keep font/colors consistent since it does not save these choices.
Great functionality, very versatile
Comments: Personally, the opportunity to learn a new skill. For my company, the ability to create new products and improve the delivery of current products.
1. How easy it is to learn I was introduced to Litmos a year ago and very quickly was able to learn how to use it despite never having worked with an LMS before. 2. How customizable it is We are using the Litmos platform for three separate subscription-based products, not all of which fit the traditional LMS model. We have been able to work with Litmos to customize each of them to meet our needs.
1. Limited number of courses allowed in each learning path We have more than 50 courses in some of our learning paths and have had to find a way to break them into 2 or more paths. 2. File size limitation Some of the files we need to upload exceed the 30MB limit and are difficult to break into smaller chunks
Simple and Clean UI
I love the simple and clean user interface. It's great that you can drag and drop pieces of content into a course and quickly connect courses to create a learning path.
There are a number of bugs that need work, and inaccurate data shows up in some of my reports. Also, support is hit or miss in terms of quality responses.
5 years ago
Hi Julianne, We appreciate your feedback. We're happy to hear that you have found the user interface to be simple and clean. Have a great day! Jennifer Martin, Litmos by CallidusCloud
An Easy-to-Use LMS
Comments: We started with a very complicated LMS that we did not love at all. When our contract was up, we went searching for something else. We can across Litmos and it seemed to be just what we were looking for: simplified, easy-to-use, but does all the same things that our old LMS could do. So we went for it, and we haven't regretted it since!
It's incredibly user-friendly and gets the job done. It has many functions and helps makes the training processes fun.
Some functionality is limited, but Litmos is constantly working to add in features.
A Great Admin Friendly & User Friendly LMS!
Comments: I spent several months searching for the right LMS for our company and the answer was Litmos! It is so user friendly for both the admin and the learner.
Right now there are 1 or 2 small bugs with one feature of their site (Learning Paths) but I know their IT team is working hard to fix the problem!
7 years ago
Hi Maxanne, Thank you for the feedback! We will notify you when those bugs are fixed. Please let us know if you ever have any questions! - The Litmos Team