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About Greenhouse

Greenhouse is the all-together hiring platform, helping companies hire fairly and strategically, from sourcing to onboarding.

Learn more about Greenhouse

Pros:

It has good customer service and it is quick and easy.

Cons:

The inability to search for similar candidates through resume match.

Greenhouse ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.5/10

Greenhouse has an overall rating of 4.5 out 5 stars based on 679 user reviews on Capterra.

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Filter reviews (679)

Avni
Avni
Sr. Talent Partner in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid ATS

5.0 6 years ago

Comments: Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros:

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons:

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Su In
Su In
Head of Talent in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best ATS there is for scale and functionality

4.0 2 years ago

Pros:

It definitely has the most features and flexibility for recruiters & candidate management + interview processes + templatizing + feedback submission.

Cons:

It's not as great for sourcers to track information, but the Gem integration helps out a lot. I wish there could be some customization in candidate surveys based on teams, HMs, etc

Alternatives Considered: Lever

Reasons for Switching to Greenhouse: Better features, more intuitive, and overall easier workflow. Everything from permission setting, merging duplicates, seeing the necessary info was easier with Greenhouse. Lever has too much overhead. As a note, this review is based on my feedback from the past 7+ years of using Greenhouse not the most recent job. I'm actively looking to get a current startup I'm consulting for to move from Lever to Greenhouse.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Be prepared to be frustrated

2.0 2 years ago

Comments: This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.

Pros:

Being able to schedule emails is probably the only useful thing I've gained from using this system.

Cons:

It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: Our old system could not do what we needed it to.

Switched From: BambooHR

Reasons for Switching to Greenhouse: Past relationships with the owner of Greenhouse.

Greenhouse Software Response

2 years ago

Hi there, Thanks for taking the time to review Greenhouse. I'm sorry to hear your experience thus far has not met your expectations. I want to share that we do offer on-demand learning resources and live training where you can connect with peers and access helpful support. https://support.greenhouse.io/hc/en-us/sections/9405519602587-Customer-education- We respect your anonymity, but welcome you to reach out directly so that we can resolve your support issues at [email protected]. In regards to your product feedback, we design Greenhouse to be collaborative (ex: multiple reviewers at various job stages, candidate score cards, etc). In regards to the views in the system, we do this to be ADA compliant as part of our recent reskin. Best, the Greenhouse team

Mathew
Mathew
IT Director - Systems and Infrastructure Service in US
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A leading recruitment platform

5.0 2 months ago

Comments: My overall experience has been exceptionally positive.  I've found it to be an invaluable tool for streamlining and optimizing our hiring processes. The platform's intuitive interface, combined with its robust features, has significantly enhanced our ability to attract, assess, and hire top talent.

Pros:

Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire top talent for our team.

Cons:

I have no negative feedback about this tool; on the contrary, it's an excellent solution for building a team with top talent based on specific needs.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good For What It's Supposed To Do

4.0 5 years ago

Comments: Greenhouse is used in our organization to track both internal and external candidates that are moving through the interview and hiring stage for a job. It is also used to generate overall success rate for interviewing and hiring effectively.

Pros:

I like that it gives you the ability to assign different people to different tasks. I also like that you are able to mass upload resumes and mass reply to multiple candidates on a specific job.

Cons:

The inability to search for similar candidates through resume match. There are also too many steps to post a single job and navigating through the different settings to post and update a job can be arduous and not user friendly at times.

Alternatives Considered: UKG Ready

Reasons for Choosing Greenhouse: We were looking for something that was more robust and that provided more features for managing applicants and bringing them through the interview process.

Reasons for Switching to Greenhouse: Greenhouse proved to be more robust and had a lot of features that were pertinent to what we desired in a software.

Divya
Divya
HR Generalist in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Greenhouse ATS

4.0 5 years ago

Comments: Great Customer Success Managers team to help with migrating to their ATS

Pros:

Very user friendly applicant tracking system, you can customize the ATS based on your business processes. The customer support is there to answer any of your questions at all times and are very quick in their service and providing solutions. Amazing reporting features!

Cons:

Sometimes the word documents uploaded or the job description fonts do not copy properly. You have to correct the font sizing to make it uniform.

Gary
CFO COO in UK
Renewables & Environment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse has helped us hyperscale

5.0 6 months ago

Comments: 9/10. I took off 1 point due to the navigation sometimes is not clear. Also sometimes the interview requests go awry

Pros:

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Cons:

Navigation can sometimes be an issue as it is not always clear

Tilly
Talent Partner in UK
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Does what it says on the tin

5.0 8 months ago

Pros:

Easy to use and clear for hiring managers to use.

Cons:

The reporting side could be better - can find it quite bulky but i suppose the more data you add the more you get out of it.

Angie
Recruiter in US
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Efficient ATS!

5.0 10 months ago

Comments: Overall experience is great!! I was able to use after 3 days of training. After that I managed it very well and I trained my team on it.

Pros:

I liked it from the beginning! Training was great! Easy to learn and understand the process! I really liked using ir everyday!

Cons:

I wish the system was with a modern style!

Sanchita
Sanchita
Technical Support Engineer in India
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect Onboarding platform

5.0 2 months ago

Comments: Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team.

Pros:

- Helpful is managing all the onboarding related stages , documents status at one place. - Login and navigating to the platform is quite stable and easy to work with. - Connecting to HR and checking referrals interview status , creating new job links all are hassle free.

Cons:

- They need to put AI inbuilt now to initiate the live chat and make process more streamline and helpful.

Blake
Recruiting Manager in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse is great for the integrations!

4.0 2 years ago

Pros:

Greenhouse itself is easy to use and fairly intuitive but what really sets it apart are all of the integrations. The developer community seems to prioritize integrating with Greenhouse before any other ATS which makes it a no-brainer if you want to have your ATS be a part of a modern tech stack.

Cons:

The native reporting isn’t that great. It’s a little clunky to navigate and quickly pull impactful insights.

Nick
Operations Lead, People Tech in US
Used the Software for: 2+ years
Reviewer Source

I've used Greenhouse for 3 years and I am my company's GH admin.

5.0 7 years ago

Pros:

Greenhouse is great. It's very customizable to your recruiting operation while providing clear guidance on how to best organize your operation. This improves your candidate/interviewer experience while maximizing your data/analytics and workflows. Their customer service team is top notch. They're friendly and helpful and always solution oriented. There's so much I personally like that I'll just have to list a few (in no particular order): - Offer Workflows (with approvals) - Job Setup - Customizable Options (Offer details, Job details, Tags, Candidate details) - Greenhouse Analytics (Okay I lied, this is my favorite) - Employee Dashboard - Referral Process (Posting to social media, tracking, organizing referrals as a referrer)

Cons:

There isn't a lot not to like. Greenhouse is growing fast and their software is evident of that at times. There are some legacy situations that they've chosen not to prioritize (like bulk updating approvals on jobs) with their engineering time, but though the solution today is time consuming, they're obviously making progress to minimize the pains. When you use Greenhouse, you're using a tool that does more than track candidates, it helps you interview better and it helps your team become more confident in their hiring decisions. So, of course that opens the door for growing pains as they scale and learn what their customers need. On a more technical side. The way they've designed their API doesn't always make the most sense. They provide some resources to understand it better but until you're neck deep into when candidate_ID and application_ID are used and what historical information is connected to each, it's a bit like learning a new language.

Liza
HR Officer in Jordan
Renewables & Environment, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best management to guarantee talent search and recruitment is completed transparently

5.0 2 years ago

Comments: Greenhouse has enhanced our capabilities by accessing the best talents, as well as streamlining the interview and appointment procedures, and ensuring that all these processes are carried out with high transparency, ensuring to a large extent that the job is given to the right person.

Pros:

I love the fact that Greenhouse provides our organization, especially the human resources department, with many possibilities to publish job advertisements and also receive resumes from those interested and filter them to reach the main candidates for the job. Greenhouse ensures that all these processes are carried out in complete transparency, so that a comprehensive file is designed for each candidate that includes his basic information as well as the comments of the superiors on the interview as well as the evaluation procedures. Through Greenhouse, we have a database that includes an archive of the best applicants for the vacancies we announced with the evaluations of the company's officials so that we can use it at any time when needed to appoint a new member to one of the vacancies. I also like the possibilities of linking with Linked Job so that we can publish employment advertisements and also obtain lists of the most suitable candidates for the advertised job vacancy and send invitations to them to apply or conduct interviews directly.

Cons:

I love the fact that Greenhouse is easy to use and more flexible than other similar systems; all the procedures we implement to reach the best candidates are smooth, and the support teams at Greenhouse are always ready to answer any inquiries and provide the required support.

Brian
Director, Talent Acquisition
Computer Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Pretty Close To A Silver Bullet!

4.0 8 years ago

Comments: We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers.

Pros:

Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take. Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse! User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here.

Cons:

Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell. User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality.

Chakkrit
People Technology Junior Analyst in Thailand
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Greenhouse Recruitment, a powerful recruiting tool with minor limitations

4.0 4 years ago

Comments: The problem that Greenhouse is solving for us is by serving as a recruitment platform. All candidates will flow into this system in which the recruiter will screen, move the candidates between stage to be able to track in what stage the candidate is in now, and after the candidate is hired, through integration, the candidate data will be sent to other HRIS systems that the company used. Since we never used other recruitment systems before, we can't say that Greenhouse is the best of its kind.

Pros:

Greenhouse Recruitment is a simple tool that new recruiters can quickly learn how to use within a couple of days. Greenhouse also provides system-related articles on Greenhouse Community that can be easily pulled up when search on the Google search engine as well. Moreover, Greenhouse creates their knowledge-based article in a way that both informs the access requirements to perform a certain task and the article itself is easy to understand. Greenhouse also can be integrated with other HRIS systems such as Workday as well.

Cons:

From an end-user perspective, I think that Greenhouse is flawless. However, from an admin perspective, Greenhouse has many flaws. For example, in order to merge candidates, Greenhouse requires the user to have the same access on both jobs that both candidates are in. As a result, our admin team needs to be the one merging the candidates for the recruiter as offer access cannot be given to recruiters for jobs that they are not responsible for just to merge. Moreover, as an admin, it will take some time to learn about the system, and most importantly, the system is limited to customization.

Verified Reviewer
Verified LinkedIn User
Internet, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Industry standard product - design could be improved

3.0 4 years ago

Comments: Greenhouse is a solid piece of software in that you can get it to do what you need it to do, to get the work done -- all that said, it's not as simple or easy to use as I would hope and their customer support/success is mediocre.

Pros:

Greenhouse offers the capability to do every action or thing you'd need to do as a recruiter. There is a feature for everything! Greenhouse is also the industry standard for midsize startups. Candidates and other recruiters are very familiar with it so everyone talks the same language about utilizing it which makes a big difference collaborating. The other plus of Greenhouse is that it's super customizable so with enough research and energy you can get it to do mostly anything you want it to do!

Cons:

My biggest issue with Greenhouse is it's design. It's not a very intuitively designed product. I've had to learn how to use it rather than naturally being able to figure out or discover how to use new features. Also, I've found Greenhouse support to be pretty slow in responding. We also didn't receive a lot support around implementing best practices from any kind of CSM or account manager. Their model is mostly just reach out to customer support, but that model doesn't help us more efficiently and strategically use the product... Lastly their reporting and analytics capabilities are clunky and not intuitive either but they get the job done with enough input.

Sarah
Recruiting Manager
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Greenhouse is so fresh

5.0 8 years ago

Comments: I did a fair amount of investigating ATS systems, and Greenhouse ultimately won my business and has kept it for a several reasons. 1. Customer Service. Their sales team understood the difference between availability, persistence and harassment. Their implementation specialists are patient, articulate, empathetic, easily accessible and even open to product improvement suggestions. Support tickets are handled quickly and when the matter is a more complex tool-wide programming solve, they still communicate the outcome to you---even months later!! 2. UI and UX. It's sexy, intuitive, and easy to use. Trying to get timely candidate feedback from super busy creative people, many of whom are naturally disorganized, has meant the simplicity of Greenhouse has been a godsend. They even like using it because its pretty. Anything to made the horse led to water drink, ya know? 3.Customization. I love that I can change make both minor tweaks and major adjustments to scorecards, job posts, work flow and hiring teams with zero headache. We can also put our unique brand voice on everything our internal team and candidates see, so nothing about it feels robotic. 4. Candidate Experience. It's fast, simple, and clear on the receiving end, which is the most important part. Feedback from our candidates, even from rejected candidates, has been glowing since we started using Greenhouse---a vast improvement over our previous MO. 5. Ease of Communications. Communicating to and about candidates is simple and fluid, AND can all activity around a candidate is logged, so you check and double check last communications---key when you have a large pool and fast moving process. It's also web based, so use it from your phone, home computer or anywhere that's not your desk. The only drawback is that the flexibility in the rest of the tool is not represented in the reporting. The reports can be a little difficult to decipher and there are some sets of data not offered that would be quite useful, though not critical. On the whole, the reporting features are more than adequate, but relative to the awesomeness of the tool and service otherwise, it would step up a bit.

Pros:

Customer Service, UI/UX, Customization, Candidate Experience, Ease of Communications.

Cons:

Analytics, Price (if you're a small business)

Verified Reviewer
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Been using Greenhouse for 2 years - overall positive experience

5.0 7 years ago

Pros:

- The interview kits and scorecards are great. Easy for my team and for interviewers to use. - The UI has continued to get better over the years; clearly the product is continually being improved and new features being built. - The live chat feature is really helpful (I've used it many times), though it's been a little confusing knowing if we had an Account Manager to call with questions; I believe we had one when we first signed, then were told later we no longer had one, now we have one again? - Lots of helpful integrations, with G-Suite, Docusign, Linkedin Recruiter, etc.

Cons:

- Reporting functionality is rather lacking. I find it not useful and challenging to use. My team uses excel sheets outside of Greenhouse to manually track all our metrics, like time to fill and how many screens it took to get to a hire. - Pricing spikes if your employee count grows, so you may be paying significantly more for the same product in a year or two. - Keeping track of passive or prospective candidates is nearly impossible. Unless someone is an active candidate in an active job, it's likely I'll lose track of them.

Tara
Senior Talent Acquisition Partner in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Avid Greenhouse User at Two Companies

5.0 3 years ago

Pros:

At my first company, I implemented Greenhouse and that was a very seamless process. Our Rep was extremely informative and helpful. He was always there to answer any questions we had. I moved to another company as of last year and we also use Greenhouse here which made the transition very seamless. Both companies remain happy with the product.

Cons:

The reporting & metrics feature could be improved for ease of use and more metrics pulled.

Renaud
HR Officer in Ireland
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse is a great recruitment software that creates a very smooth process.

5.0 7 years ago

Pros:

The system is very flexible and quite intuitive. The screening tool helps saving a lot of time and communications with candidates and the hiring team is quick and easy. The recruitment pipeline can be tailored for each recruitment and all the interview notes or test results are stored on the candidate profile. Reporting options cover all the information you need to understand your recruitment trends. The system also facilitates referral schemes, panel creation, internal job board and multiple job board if you have different branches.

Cons:

As with any systems, there are always small details that could be changed to suit personal preferences. The interview notes once exported in pdf could be better designed and I would like to have more options for the interviewer profile. The phone app has recently been updated and most functions are now available - hopefully the next upgrade will include the possibility to email candidates!

Megan
Manager, Global Recruiting Ops in US
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

More of this is needed

4.0 6 years ago

Comments: Customer chat is actually pretty good compared to other companies I’ve worked with. I wish GH was more willing to have customer panels where they listen to what the needs of growing companies (from the previous question it is obvious that we have ideas). I regularly get the following answer from chat “that’s not something we can do, but I’ll give your use case to our product team”.

Pros:

The UI for recruiters and hiring managers is great; very easy to use

Cons:

There is a lot of functionality that your competitors have that would be greatly helpful. 1. Being able to pull in hierarchies so additional logic can be built into approvals 2. Being able to add a logic table to comp by job code selected. 3. Questions should have the ability to have default answers 4. Tracking full email history for candidates convos 5. Have more logic around when questions in approvals appear questions based on answers from other questions, not just based on the organization details etc...

Parth
Web Developer in India
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use ATS with excellent integrations and easy design

4.0 2 years ago

Pros:

It's also crucial to be able to arrange appointments directly in Greenhouse and view the hiring managers' schedules. I picked it up quickly, and sources and recruiters may easily utilize it on a daily basis. I utilize the reminders function the most since I really appreciate it. Greenhouse reporting is still today by far the most complete and user-friendly. We need to move forward right away to assist us actually tailoring every stage of the process, including scorecards and our approach, to guarantee we're not being prejudiced. This includes developing tactics to help locate and advance individuals that satisfy particular categories. I appreciate how open they are to suggestions and how they work to make the product better.

Cons:

I wish there was a way to alter the demographic questions and the candidate survey questions. The only drawback is that a few integrations didn't function with the previous systems we utilized, forcing us to move or change accounts. If it looked more like a high-quality website, I may appreciate it more, but again, this is so little that it would never stop me from recommending GH. Postings for jobs are another instance. You must publish the same job many times if you want candidates to believe you have positions available in each city.

Alex
VP People Operations in US
Internet
Used the Software for: 6-12 months
Reviewer Source

Used them all, GH is a dream come true. THANK YOU

5.0 8 years ago

Comments: I have 10+ years of experience in the Talent Acquisition space and I've used just about every ATS you can think about, from the monsters (Taleo, SilkRoad, etc.) to the startups (Jazz, Lever, Jobvite). I've never felt compelled to write an online review before, but I'd never been blown away by a recruiting tool before either. Out of everything we've been working on this year nothing has had a more dramatic an impact on my team's success than our switch to Greenhouse last year. For me, it's the everyday workflow and productivity improvements, the confidence that we're focusing our efforts in the right place, the pride that we're more on top of it all than any other recruiting tam I know. I don't know how I survived without their incredible reports - I can give the CEO the hard data showing why we need the funding we do, or how much we've improved since the previous quarter, or what we need to do to prepare for the hires we'll be making in 6 months... Even just seeing how the HM's actually use it and knowing they're on the exact same page as the recruiters has been a dream come true. Thank you Greenhouse!

Pros:

Everything. reporting communication time-saving structured interviews meaningful feedback phenomenal suport it makes life better it makes me happy it makes my team happy it makes my hiring mangers happy it makes my CEO happy

Cons:

They don't have an HRIS function ... (yet?!)

Verified Reviewer
Verified LinkedIn User
Internet, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Support is great

4.0 7 years ago

Pros:

Not only is Greenhouse easy to use, evolves with our business, offers new features and functionality but the Customer Support and Account Managers really listen to feedback. After discussing questions on chat I often make suggestions for future features to add to the product roadmap - the amazing part is seeing my suggestions come to life! Being a Greenhouse user for the past two years I have seen many of my ideas added and my Account Manager always adds a personal touch by letting me know when my ideas will go live.

Cons:

Being in Ops and an Admin I always wish for more flexibility and customized options for users' permissions and reporting. Greenhouse offers other options to meet our needs but I would love to be able to build my own unique permission sets, reports, and dashboards.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Great tool once you understand it, has room for improvement

5.0 6 years ago

Pros:

Customer onboarding provides you with a checklist of the steps on setting up your tool. I liked that enables collaboration within the hiring teams, Google Spreadsheets reporting feature, scorecards customizable for all positions, automatic integration with Glassdoor, Indeed and LinkedIn jobs, customizable interview and offer templates, approval process, integrations (BambooHR, Join, Small Improvements, G Suite).

Cons:

Reporting is not customized, basic careers page could be much better looking, I would wish teams could adjust the view (list of candidates or Kanban board view), tagging and CRM feature could be more recruiting team not individual focused (fee applies with every new CRM feature user), reporting could be more visual. It has a hefty price tag.