Greenhouse Reviews

Great ATS for scaling and large companies.

Comments: Overall it's been great. One of the better ATS's out there and definitely worth the investment. Great integrations and generally really easy to use. There are some opportunities, but I see them working on these constantly.

Pros:

The ease of access, continuous improvements, and integrations are all great

Cons:

The reporting functions can definitely be improved upon, but I am seeing some improvements thus far.

Overall a good ATS, still some minor room for improvement

Comments: Overall it is good. It has taken a while to get to used to the new UI though

Pros:

I like the workflows that are built in. It is easy to see scorecards in a way that makes hiring decisions easy.

Cons:

I don't like that I can't see when a candidate responds to an email or that I can't "reply" to an email. There lacks an ability of a single email thread with a candidate. I would also like to know if a candidate "accepts" calendar invites.

Alternatives Considered: Lever and Ashby

Reasons for Choosing Greenhouse: At the time, Ashby lacked a few features we were looking for. Also, at renewal they increased the pricing significantly

Switched From: Ashby

Reasons for Switching to Greenhouse: function and cost were the main determinants

Not so great. The legacy view is better, and other ATS' allow more automated work

Comments: It's ok. I would like to see the legacy view returned, and to be able to automate things that I can do on other platforms.

Pros:

I like the legacy view, which is clean, and simple to use. I rated it a 5 because Greenhouse is forcing the new view which is not user friendly and everyone is struggling with it.

Cons:

I have used many ATS' and Greenhouse is not one of my favorites. The questions and answers that you can pre-populate are shown in block formation which can be difficult for someone like me, with ADD to read. I've also used platforms that allow me to create an email campaign that will automatically email candidates on the days that I choose, and Greenhouse doesn't offer that

Great hiring team experience - recruiter friendly as well.

Comments: Very positive. We enjoy the product and the candidate experience seems to be un-notable, which is WAY better than hearing about it being a pain.

Pros:

Greenhouse is pretty user friendly. Excellent and easy hiring team experience. Recruiter experience is relatively seemless. Changes can be very abrupt but UI is still easy, just takes some getting used to.

Cons:

Changes and personalization's are not always intuitive. Sometimes you really need to hunt and the template process is TIME CONSUMING. Finding the things you need to change can be difficult if you did not set everything up and are not a super user.

Easy to use ATS

Comments: I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use.

Pros:

Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards.

Cons:

I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: At the time Ripplings product did not have full functionality

Switched From: Rippling

Reasons for Switching to Greenhouse: Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice

An ATS with good capabilities

Comments: It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training.

Pros:

is a very complex ATS, with many options and integration possibilities

Cons:

The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning.

Greenhouse still is the best ATS on the market

Pros:

Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once.

Cons:

The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future.

Alternatives Considered: Lever and Ashby

Reasons for Switching to Greenhouse: Better process management as well as ease of use for my team at large.

Best ATS on the market

Comments: Best ATS I have worked with, from candidate experience, scorecards to reporting, Greenhouse has you covered.

Pros:

Great ATS, really like the candidate experience, easy to use and navigate.

Cons:

Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky.

Couldn't recommend Greenhouse more!

Comments: I have used Greenhouse for five years now. At my most recent job, we invested in Greenhouse and I took part in implementation. It's easy to make a case for something when it's that good.

Pros:

I like how user friendly the interface is and how responsive support is.

Cons:

Personally, I don't have any negative points about Greenhouse.

Our go-to choice by a mile!

Comments: Highly recommend. We moved away from Lever and we haven't looked back!

Pros:

Ease of use, functionality & customer service are excellent! We thoroughly enjoy our time with Greenhouse thus far!

Cons:

Integrations can be tricky, but usually boil down to the functionality of the HRIS, and not Greenhouse.

Great ATS to meet your hiring demands

Comments: Overall great ATS, amazing customer support - always goes the extra mile to resolve the query. Multiple features

Pros:

Greenhouse stage automations Auto-reject questions Bulk actions Multiple reports

Cons:

Greenhouse can/should do work on simplifying reporting, not everyone can easily become an expert in reporting, requires training and time, which should not be the case. Greenhouse reporting also needs to be exported to excel or Google sheets to get a better visual. The new candidate profile design, the old one is more "simple" and user friendly

Greenhouse makes recruitment easier

Comments: Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees.
Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention.

Pros:

It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open.

Cons:

I would like to have the option of customize statistics to the reports, not only create charts and generic statistics.

A Solid ATS

Comments: Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past.

Pros:

Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth.

Cons:

It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile.

Comprehensive ATS

Pros:

Greenhouse was a comprehensive ATS that had everything we needed from job postings and job boards, tracking applicants through the hiring process, scheduling interviews, gathering feedback and sending offers. Greenhouse also had a lot of integrations with other tools (like BambooHR).

Cons:

Greenhouse is on the pricier side compared to other ATS's. Would only consider if there was high recruiting volume. At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually. Not sure if this has changed by now.

Onboarding Platform

Comments: Pleasant experience with Greenhouse. We used this as an onboarding platform to track new and ongoing open job opportunities and manage our referees and interview steps. We use this as well to manage onboarding documents.

Pros:

1. Helps to easily track and manage referrals. The interview process becomes transparent to track the flow. 2. Very attractive UI and user-friendly working dashboard. 3. Chat feature is one of the best things for immediate support and access.

Cons:

1. The major missing is AI functionalities now. 2. Very limited customization is available on the platform either in reporting or dashboard. 3. We faced multiple issues with the integration of greenhouse and outlook

Efficient ATS!

Comments: Overall experience is great!! I was able to use after 3 days of training. After that I managed it very well and I trained my team on it.

Pros:

I liked it from the beginning! Training was great! Easy to learn and understand the process! I really liked using ir everyday!

Cons:

I wish the system was with a modern style!

Good ATS but lack of flexibility and automated features

Pros:

share availability to candidates customer service is good

Cons:

lack of automated processes not so easy to use

Easy to use applicant tracker

Comments: Quite simple! You can give different employees different permissions so they can access their roles and their tasks in the application/interview process.

Pros:

Easy to navigate, simple to track pipeline, able to add comments and tag coworkers in review. You can easily see all the interview notes from previous interviews and what steps are coming up. Scheduling seems pretty straightforward, although I haven't used that feature.

Cons:

Sometimes accessing interview notes isn't super intuitive, but I'm not in the app every day so I'm sure I would get used to it. No substantial feedback!

Greenhouse makes other tools green with envy

Comments: Greenhouse is solid- you can see why it's an industry leader

Pros:

It makes it really easy to see where things stand when you are referring folks for jobs

Cons:

Sometimes things are kinds of difficult to find, you need to click around

Greenhouse Review

Comments: It was great in general.

Pros:

It has been the best ATS that I have used even though I used it 5 years ago and I am pretty sure they have had a lot of upgrades in User Experience.

Cons:

reporting and analytics aspect as it was a little messy.

Greenhouse for the win!

Comments: Overall the product is amazing, has been really helpful!

Pros:

Greenhouse is great! I love to being able to look up my co workers info to reach them if needed!

Cons:

Nothing really! If I had to say anything it would be that the website looks pretty simple and not as appealing as other software websites

Would continue using Greenhouse!

Pros:

how user-friendly and intuitive it is! we use it all the time

Cons:

was difficult to get access at first but the customer support has been helpful

Greenhouse is the best ATS

Pros:

I like Greenhouse because it makes my life easier to track interviews, candidates and data around jobs.

Cons:

The reporting could be improved a bit or at least more user friendly/design friendly.

Greenhouse is an intuitive and easy to use ATS!

Pros:

Greenhouse is easy to use for both administrators and employees involved in the interview process. The automation helps us manage a great candidate experience with less effort.

Cons:

Some job setup features, such as the interview plan, could be easier to change from other areas of the tool.

Good ATS with possible improvements to UI

Comments: As an external recruiter many clients have required me to use greenhouse an it has always been a breeze.

Pros:

It is very straight forward to include people in the required steps and all the information is very clear.

Cons:

The UI could use some improvement as it is not really aesthetically pleasing and the flow is not very modern.