Bloomfire Reviews

Easy to use

Comments: Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important.

Pros:

It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool.

Cons:

I wish I could edit docs in the tool. But there are few cons that we have found at this point in time.

Looking for a knowledge management system? Be sure to check out Bloomfire!

Pros:

Very intuitive and easy to use. Searchability was key for our company and it certainly delivers on that! Our customer success manager goes out of her way to ensure her clients have the information and tools they need to ensure a positive experience, from implementation to deploying and leveraging new features.

Cons:

The content update process seemed a little cumbersome at first but I think that has improved over time. In general, there's nothing about the platform that I don't like.

A good platform for organization to begin their KM journey

Comments: Its been a pleasant experience overall with Bloomfire.Though scaling up the experience for multiples teams is a challenge.

Pros:

Amazing SearchEase of UseContent Management

Cons:

Lack of CustomizationsAPI integration with O365Quick upgrades and deployments can help

Knowledge Base Tool

Pros:

What I like most about Bloomfire is the ease of customizing, modifying, and updating the knowledge management platform, which gives access to and the most up-to-date information to many employees on the property, especially remote workers.

Cons:

If I had to list one thing, I least liked about Bloomfire, it would be the editing tool when updating contributions. It would be great if you could select multiple columns and rows and edit the font all at once. Also, to save customized hex color codes for text color and backgrounds.

Amazing Product

Pros:

I love the ease of using the product and the versatility. We call it our content google at work because that is literally what we use it for. It helps our veteran agents and the new agents all alike.

Cons:

The bookmarked tab can be a little overcrowded. I wish there was a way to organize it into separate folders.

it takes time to get used to learn how to search and find answers

Comments: maybe because english is my second language but it took me almost 6 months to get used to how to search things and find things on it.

Pros:

I love the main page and how you can change it to tailored it to our needs

Cons:

sometimes it is hard to remember where the answer is and the search button and the tags are just too much. you really need to remember some key words for the search

Great software

Comments: Its super easy to use.

Pros:

Its user friendly and everything populates so quickly.

Cons:

I have only good reviews for it. It reminds me of GOOGLE in all the best ways.

Sharing Knowledge On Demand

Comments: Chief Outsiders uses Bloomfire to ensure our fractional Chief Marketing Officers and Chief Sales Officers can gain knowledge from each other as rapidly and easily as possible. Our clients get the best outcomes from us when we leverage the power of our Tribe of seasoned marketing and sales professionals, and Bloomfire makes it easy to collaborate and learn from each other - at the moment when a client situation calls for it. As a result, we can get the information we need to do a great job for a client on demand, as needed. The Bloomfire search function is essential to that expeditious learning process.

Pros:

Bloomfire’s search functionality works infinitely better than the folder/file structure of alternatives. Search does not require an understanding of the filing structure, so all users can benefit without the need for training on filing nomenclature and structure. Bloomfire makes it easier for our 110+ fractional Chief Marketing Officers and Chief Sales Officers to learn from each other as a result.

Cons:

I would love to see an integration between Bloomfire and Dropbox so that documents in Dropbox could be read by the Bloomfire engine without actually having to be moved into the Bloomfire database.

User friendly, effective and adaptable!

Pros:

Bloomfire is exceptionally user friendly both for end users and back end admins. It is so easy to customise the platform, add your own content, manage users and maintain an archive of information. The Bloomfire team are always a joy to work with and offer quick, effective support.

Cons:

Some aspects can feel overly manual at times - for example we often have end users searching for content using phrases we hadn't anticipated or possibly typos. As such, the word/phrase is not connected to the post and they do not find what they are searching for. It would be great for this search to connect phrases together a little more extensively.

Bloomfire ROCKS!

Comments: My school uses it as a central location for locating documents throughout the network. I mainly use it as a go to for all of my classes

Pros:

ease of use, the design is organized well and works well with managing several databases and file information

Cons:

There aren't many features I dis like about Bloomfire

Bloomfire is the best for all type of organizations

Comments: Global family Koinonia, relation and sharinf resources

Pros:

All features are very easy to use, is eays to access from the App or web, is cheap, is fast, is key

Cons:

Sometimes it move slow in the app and to search for info needed

Bloomfire Rocks

Comments: Very easy to use and I really like the search feature

Pros:

The search feature allows users to search and retrieve information within the site. Very useful

Cons:

As I have only used Bloomfire for aa short period, I have no opinion at this time

School counselor review

Pros:

The ease of navigation when i need to find documents

Cons:

The format has changed from last school year so it has been an adjusment

Effective workplace forum

Pros:

Users can easily search for content uploaded by peers. It is simple to reply to questions, add new information or edit outdated information.

Cons:

It takes a bit of time investment to add content to Bloomfire. I did not leverage any apps, although there are probably some out there that can ease the amount of manual entry.

I enjoy Bloomfire!

Comments: Overall they are great!

Pros:

Bloomfire is like google for my company I love it!

Cons:

It's hard to look up other members. But it's not6 extremely necessary

Great for remote workers!

Comments: It has been very helpful in being able to answer questions for customers.

Pros:

Provided access to books that do not have physical access to.

Cons:

Sometimes it can be difficult to search.

Excellent Service

Pros:

This product is very easy to use. The platform is also visually appealing

Cons:

There aren't any cons to me I love Bloomfire

Bloomfire Review

Pros:

Bloomfire is a great software for ideas management and content and document management. It is also a great tool for market research as well.

Cons:

Pricing is a little expensive and the features are good. They can prove the user experience of the software.

Enables employees with a trove of knowledge

Pros:

I love how Bloomfire empowers everyone in our company to contribute to our knowledge base and interact with each other's contributions. The community features - commenting, liking, thumbnails - are key to creating that community feel. And it makes such a difference day-to-day to have a single source of truth for our organization. Also, you can't beat Bloomfire staff. Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.

Cons:

Some employees find the navigation and search to be challenging. There are some things we need to change about our own implementation to address these issues, and we look forward to future product updates as well.

Frustratingly difficult

Comments: Frustrating

Pros:

I like the idea of series, but the search is so terrible you can't find the series you need.

Cons:

It's impossible to find the article you're looking for. Unless you know the exact full title, you'll never find what you're looking for with keywords.

Good General Product

Comments: It is a nice platform. Sometimes it is hard to follow. Update changes are a little too extreme sometimes where it is hard to catch back up to the content you are seeking, especially for those who only enter it periodically. Keep the updates to a minimum, and don't change just for the sake of change to refresh. Keep the controls simple and in the same place. Eliminate the need for a new learning curve every time something changes. The product is good, and the information is still there, but the searching and viewing gets more and more difficult with too frequent of changes you don't quickly recognize... and I am in it everyday! Maybe offer a classic view, along with your updated views when you feel the need, like Salesforce did. Change for the sake of change is not a positive thing for every day users. The updates are too frequent and clumsy.

Pros:

The search tool, and how it brings up all related material to peruse.

Cons:

Constant little adjustments in the editing and viewing field confuses daily operations. It loses it intuitiveness and speed and ease of use.

We use Bloomfire as a company intranet, it is easy to use and has great search functionality.

Comments: This software helped us get company info in one place and easily searchable.

Pros:

The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key.

Cons:

My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts.

Overall a Good Product

Comments: Like most software, there is room for improvement but this definitely gets the job done and features a sleek, clean look that all can easily enjoy and navigate.

Pros:

Easy to navigate and clean look

Cons:

The search ability and lacking ability to post to different communities from one spot - having to repost the same content across several communities with different categories and tags is cumbersome. I'd like to post from one place with different selections for each community rather than 3 different posts.

Double thumbs up!

Comments: My company uses this software across all of our key clients and we have seen excellent results. Being in a virtual environment, we strive to provide a great sense of community to the businesses that need help in understanding policies or procedures or those that need extra guidance on specific topics. We are able to create this environment using Bloomfire, thanks to the great features & functionality. We upload videos, have different series that can be quickly accessed by looking for certain tag lines and are able to use the space to recognize individuals who are excelling in their client project! We love this product and our clients do too.

Pros:

The functionality and how easy it is to use on a daily basis. We are able to customize the product to fit each client's need so it can be as robust or minimalist as we need to fit their needs.

Cons:

When in the administrator mode, we sometimes have trouble when doing multiple uploads and/or edits of contents. Site may freeze and causes re-work.

Great way to get the knowledge

Comments: We use bloom fire as a knowledge base.

Pros:

Ease of use for users searching for products and information. Easy for users to upload information.

Cons:

Nothing I can think of other than I wish it had more opportunity to download some things