---
description: Learn more about Insightly price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Insightly Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/2/customer-relationship-management/software) > [Insightly](/software/130671/insightly)

# Insightly

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> Insightly is the modern, affordable CRM that teams love.
> 
> Verdict: Rated **4.0/5** by 654 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Insightly?

Fast-growing businesses in every vertical who want a cloud-based, powerful, affordable, scalable CRM.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 654 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightly
- **Location**: San Francisco, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Plus&#10;$29/user/month (billed annually)&#10;&#10;Professional&#10;$49/user/month (billed annually)&#10;&#10;Enterprise&#10;$99/user/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Batch Processing
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Prioritisation
- Project Tracking
- Quotes/Estimates
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Task Editing
- Task Management
- Third-Party Integration
- Third-Party Integrations
- Workflow Management

## Integrations (118 total)

- 123FormBuilder
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- Aircall
- AnyMeeting
- Asana
- Benchmark Email
- Bidsketch
- BookingSync
- Box
- Brevo
- CallRail
- Campaign Monitor by Marigold
- Chargebee

... and 103 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Systems](https://www.capterra.ie/directory/2/customer-relationship-management/software)
- [Nonprofit Project Management Software](https://www.capterra.ie/directory/32439/project-management-software-for-nonprofits/software)
- [Sales Forecasting Software](https://www.capterra.ie/directory/30930/sales-forecasting/software)
- [Contact Management Software](https://www.capterra.ie/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.ie/directory/30017/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ie/software/152373/hubspot-crm) — 4.5/5 (4457 reviews)
2. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (6971 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ie/software/204998/bigin-by-zoho-crm) — 4.7/5 (729 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18773 reviews)
5. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5818 reviews)

## Reviews

### "DON’T REGISTER\! Once you are in they lock you in a cage and throw away the key" — 1.0/5

> **Pier Ludovico** | *26 June 2024* | Management Consulting | Recommendation rating: 0.0/10
> 
> **Pros**: It was extremely easy to install, even though I wanted to clarify some features and it was impossible.
> 
> **Cons**: I registered, I used it for a while for CRM purposes and then I wanted to close my account.&#10;&#10;IMPOSSIBLE\!&#10;&#10;Insightly is spamming every day and there’s no way to go out of this day \&amp; nightmare

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### "Solid & Easy to Use CRM" — 4.0/5

> **Amanda** | *11 June 2024* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: Very user friendly, custom views for all users is great, reporting is excellent. Custom modules have their limitations but have worked very well for our business so far.
> 
> **Cons**: There needs to be a better way to link related requests to opportunities.

-----

### "Decent CRM but requires discipline" — 4.0/5

> **Jamie** | *6 May 2024* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: The sales pipeline views were good because you could have lots of different pipeline views with filters and segmentation options applied without having to add them every time. It was easy to see pipeline value, create new fields and to move opps from one stage to another. Equally it was great for setting up automated email follow ups from demos and integrate with lots of other tools.
> 
> **Cons**: The lack of user management and access customisation means it is too easy to let poor spiral out of control and ruin your data. Equally the dashboards/Reports section really needs work as it’s unnecessarily difficult to create reports and dashboards for very simple metrics.
> 
> Insightly was being used for various marketing and sales data processing and activation tasks when I joined, and the account was a real mess because there was little control over who could edit which fields. As a result, no-one was following a consistent lead and opportunity management process, things like date fields became a nightmare because when exporting leads, some appeared to be using US date format and some using UK format, so identifying recent leads \&amp; opps was tricky.

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### "Worthy place to start...depends on what you need to finish" — 3.0/5

> **Verified Reviewer** | *16 December 2025* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: I found Insightly to be very easy to get started with, and from a cost standpoint, it felt like a practical, cost-effective option. I liked how simple it was to connect related contacts and keep track of important life events and milestones. Setting up routine tasks and activity reminders was also straightforward, which made it easier to stay organized and maintain consistent, timely engagement with clients.
> 
> **Cons**: The integrations with other applications wasn't as strong as I was looking for at the time. I run an operation with less than 5 people and we use a lot of outside applications for our business to run and it did not play well with them or not at all. This is something that has probably grown over time, but it did not happen in time for me to find another platform that did it much better.
> 
> Overall, the challenges I encountered may not apply to everyone, and it was a solid platform for getting started. However, as my business grew, it did not scale in the way I ultimately needed. I operate in a highly regulated environment, which requires more robust capabilities as complexity increases

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### "Insightly is a modern CRM" — 4.0/5

> **Mark** | *19 September 2025* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: It offers very good Security, has a fair Value for Money for individuals and teams. Good expensive Customer Support if needed. Good amount of Task Management Features and strong Team Collaboration features.
> 
> **Cons**: Customer support for individuals is all by email, or text. Guided Onboarding or Live support available at $1500 to $3000 for Premier Support. The individual plus plan had very limited features and benefits. The Team plan was a lot more expensive and benefit rich software.
> 
> The individual plus plan had very limited features and benefits. The Team plan was a lot more expensive and benefit rich software. I found it to be out of my budget and not very helpful.

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## Links

- [View on Capterra](https://www.capterra.ie/software/130671/insightly)

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