Insta Reviews

ICD Cording Module, Inpatient Module and Report Builders

Pros:

This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through an Indent or direct transfer, also better to have a stock uploading facility after a stock take). Needed to have alert and acknowledgment features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements. In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implementing new Taxes like VAT. I suggest implementing TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product. Attending to a new job is in very good status but solution won't match to SLA or to provide.

HMS - REVIEW

Comments: When we talk about effective management of hospitals and provide enhance quality care and to deal with challenges and curtail hospital management cost and time , ensuring timely availability of financial , Operational & clinical information, supplies , organized utilization of resources and extended reach to identify the potential of the organization and to forecast future plans . All this and many more we have achieved in last 3 years with INSTA Health , the robust and extensively flexibility to tailor made the software based on the process flow has made substantial output with desired results . The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis. The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease.
Electronic Medical Record and easy customization of OP templates has increases the Physician comfort, facilitating more of evidence based practices.
Real time information for better decision making and optimal usages of resources Though in the ever changing progressive health care IT with introduction of new technologies and enhancements in the field of health care research and outlook towards clinical outcomes to render the best care to our patients. we are looking for more of specific renal care structure with effective utilisation of the data we generate to analysis then in more organised manner in EMR and Medical Records with specific intelligence that suite the business & clinical requirements of our organisation We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are :
The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with
a) Clinical Lab result to have data help in interpreting renal health of a patient
b) On Line Purchase and integrated system to control inventory
c) Accuracy in data analysis and rate plan management
d) Email gateway to have uniform Report format
e) SMS gate Way
f) Patient Feed Back Module
g) Enhanced EMR with customised Template of Dialysis Summary Reporting
h) HD Scheduler to decrease waiting time and increase foot fall

Not recommended

Comments: Not good for us, we have not had good experience with their team and product

Pros:

no much. we had lot of issues to start with

Cons:

many things including unprofessional approach toward clients

Simple and user friendly HMS

Comments: We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.

Pros:

User friendly, easy to use, reports are fantastic.

Cons:

Some basic loopholes are there which need to be addressed.

user friendly software

Comments: This is easy to use for the semi skilled staff and the report builder is also very useful spec.
I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new field to the modules. Some modules are unique in this. I definitely reffer this software for any new requirement.

Pros:

The report builder and the updations they do regularly to improve the performance

Cons:

integrations are a little problem

Horrible Service

Comments: Horrible....stay away from it

Pros:

Quite a well thought of product when we initially purchased it

Cons:

Service has gone through the drain. Will not address your issues until the time your AMC payments are due. Have recently started charging for things which have been free for the last 10 years in order to force customers to move to their cloud based systems.

Worst Experience in my Professional Career

Comments: Utterly terrible. The worst company I have dealt with in my 20 year career. Their sales pitch tells you they are great and that they can do anything. 6 months later, they still can't get the online bookings working, the system has taken huge amounts of resource, both financial and staff, to get even to a level that allowed us to open our business. Now they won't respond to emails or answer phone calls because the product is TERRIBLE!

Pros:

The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck!

Cons:

The team is TERRIBLE to deal with. The sales reps are your best friends until they have your money. Then they completely disappear, their team is a nightmare to deal with, and now they have blanked our last 15 calls in the last 7 days because we want to cancel. They are the most unprofessional company I have ever dealt with. If you are thinking about using their software, DO NOT!

System Analyst

Comments: This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend & re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through a Indent or direct transfer, also better to have a stock uploading facility after a stock take).
Needed to have alert and acknowledgement features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements.
In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implement new Taxes like VAT. I suggest to implement TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product.
Attending to a new job is in very good status but solution won't match to SLA or to provide a workaround takes long time or no solution at all.
Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

Pros:

ICD Cording Module, Inpatient Module and Report Builders

Cons:

Managing Taxes, Doctor Payment Module, Channeling Module

poor on site training

Comments: bad

Pros:

costly software .. but difficult to use coz of no onsite training

Cons:

poor built in flow between different section of software

The most horrible support

Comments: Horrible

Pros:

Absolutely the most horrible support you will ever find anywhere. Nonexistent. Once you buy the software, you're on your own. If you run into the simplest obstacle, no one is there to support you. Once you are into the business, it's very difficult to switch software, so, be careful, do not start! Such a shame, because it's a good software.

Cons:

Features are good, but support is terrible, I mean "zero" support

rich in functionality.

Pros:

It almost covers everything in daily operations needed in any health facility.

Cons:

It covers everything ,, but manny missing functionalities inside modules , means there are modules for everything , but modules need to have more functionality. more over it needs to be user friendly specifically doctors friendly

All in one HMS. With a great Customer Support

Comments: When it comes to HMS one require all the features and a great GUI layer Insta HMS is the answer for all. Though some more improvements and features required, overall its a very well satisfying product. And the "customer support team" they ROCK.

Pros:

Customer Support Team. Which does it all in no time.

Cons:

IVF module is weak need more R&D.

is essay to use

Pros:

Some basic loopholes are there which need to be addressed. Customer service does not call back if we leave a voice message

Cons:

It covers everything, but many missing functionalities inside modules, means there are modules for everything , but modules need to have more functionality

Best Product

Comments: Tremendous product till now, no doubt go with this Insta hms product, it is cloud based, your data will be in secure, we are satisfied with the product

Pros:

insta practo hospital management software does all the requirements for health care industry, its user friendly and mobile app all the modules present in it are awesome, it provides everything under one platform, doctor visits, appointments everything is managed periodically, it is the best software compare to other softwares in market

Cons:

no issues with this product till now, there may be many software provides in the market but no one can beat insta practo

Insta HMS

Comments: "Insta HMS was implemented at the Main Karen Hospital and then scaled to 5 additional centers over the last 1 year - Nakuru, Neyri, Karatina, Town clinic(Nairobi) and Meru. Previously we had a software which was a nightmare to the management, we faced critical issues like tariff variation, application down time, manual billing and was not user friendly. With Insta the bills are dynamic, patients get the right information at the right time. Checks and balances are in place, integration with financial software became is very easy. Remote access is a great advantage so one can work anywhere in the world. Cost of sale and revenue is very accurate. Work flow is fast. The greatest advantage is any user can see the entire audit report of all the transaction so one can find where and who did a mistake. In addition, Insta has successfully integrated the HMS with our lab equipments for automatically posting Lab results. We are overall very satisfied with the product and service."

My Experience with Insta

Comments: An excellent Hospital Information System, which is a perfect Business object ,developed to meet our needs , is an apt factor for the smooth work flow in our hospital. Neglecting the technical specs the type of support that I am getting from those guys is really helpful. On the technical perspective the system's ability to integrate and interface medical devices and to support Insurance based Revenue Cycle Management System is appreciable. I would recommend to have an extensive R&D in innovative Healthcare technology to meet the needs of providers and patients in this part of the world that matches the requirements globally.

Insta HMS has eased our management burden

Comments: We have been using the InstaHMS for 15 months now, and have found the system to be really useful in all aspects of MR management. All activities of the hospital are adequately covered and the software is comprehensive yet easy to use. Hospital management has become easier and more streamlined since implementation of this system. The customer support is fairly OK. However, customization to suit our specific needs and requirements was a bit long drawn affair. Overall, we are satisfied with what we have got in the form of InstaHMS. It is certainly value for money.

INSTA HMS.....

Comments: Insta HMS is one of the best EHR & HMS (Hospital Management System) with all required features to run a practice or hospital smoothly and hassle free. Insta HMS has become preferred choice for respective physicians, clinics, hospital and nursing homes. Currently there are more than a million patients registered on Insta HMS in over 17 countries. Having various integrated modules like Pharmacy, Laboratory, Radiology, PACS Integration, Insurance, E-claims and Direct integration with financial accounting, it has everything a physician needs.

Good Support 24/7, since 7 years

Comments: Insta HMS is a cloud/web-based solution for hospital management. Features include Doctor Appointments, OPD Management, IPD Management, Pharmacy, Inventory management, Integration with Accounts and Payroll module along with the fully customized Clinical EMR. Our solution will help the hospital administrators, doctors and other staff to keep track of every tit bits of the activities performed in the various departments of the hospital/clinic and takes care of all functional aspects of all types of healthcare organization.

Insta HIS Is very good and user friendly -Omni Kurnool

Comments: -More report facilitation should be provided like retrieving data from more than one table.
-Mail trigger facility should be facilitated for the software backup(Daily/Incremental/Monthly) which is running in cloud.
-PR Requisition should be provided.
-Billing clearances(Financial clearances for pharmacy and Surgeries and other procedures) to be facilitated through messaging system in insta.
-Bill Estimation for Patient to be provided and color coding for over dues to be provided based on payments vs. Actual Bill.

This software is very useful,you can manage a number of practices by using this software .

Pros:

User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution

Cons:

Some basic loopholes are there which need to be addressed. Customer service does not call back if we leave a voice message.

Value for Money!!!

Comments: We are using it in our organisation for more than 5 years, and all the users are happy with that.
Most of the features required for a Hospital is packed in it and moreover its customization is very easy as well.

complete solution...

Comments: Since day one... Ease of understanding and using Insta and prompt customer are the star features.... Keeping it totally integrated but simple is worth noting... Only con's that if u think of any feature that should have been there... It's there but u have to buy the module....

Implementation of modules- reg

Comments: After the implementation of new modules, we faced certain difficulties in running the software specially during the consulting time. However we managed to handle the issue with the help of your good staff. Now the overall impression is good.

Insta- New way for Hospital Management

Pros:

One of the best cloud base hospitality management software

Cons:

Takes more time to train hospital staff for the New systems