Mailjet Reviews

Great mailing platform

Comments: Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros:

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons:

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

A good software but with some flaws

Comments: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Pros:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Cons:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Mailjet from a Person who is not techie

Comments: The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns - Managing contacts and lists - Creating targeted segmented campaigns - Scheduling emails and newsletters - Setting up custom tracking and reporting - Ensuring deliverability of emails - Curating email templates - Integrating with other applicationsThe benefits of using Mailjet include: - Cost-effective pricing plans - Easy-to-use interface - Comprehensive deliverability and reporting features - Support from a dedicated team of email experts - Advanced segmentation and automation capabilities - Robust security features - Flexible API integrations - Ability to personalize emails for maximum engagement - Comprehensive set of templates for creating professional emails quickly and easily.

Pros:

-Mailjet offers a wide range of features and options for email marketing. This includes things like email automation, real-time analytics, and A/B testing. -The service is easy to use and provides excellent customer support. -Mailjet is highly secure, making sure that your emails are safe from malicious attacks.

Cons:

-Mailjet can be more expensive than other services, depending on the plan you choose.-The service does not offer an unlimited number of emails, so if you need to send a large volume of emails, it may not be the best option.

Steer clear if you're looking to send a large volume of emails

Comments: Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Pros:

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Cons:

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

An alternative that is fine to start with, a little limited for the advanced

Comments: To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Pros:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Cons:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Mailjet review by Jen

Pros:

Email marketing has become more important and actually a necessity. This product works and is easy to use. Customer service dept has knowledgeable people.The Template-based emails are eye catching and eye pleasing.

Cons:

If there were a rating for mobile compatibility I would rate this product 3/5. The screen display adjusts with every click as if it can't decide on which size to choose. An improper size wouldn't bother me as much as the constant adjustment.

No Change in Shared IP

Pros:

The software is good and easy to use, one can easily understand

Cons:

Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10 email address and if you open only one email address, it will shown around 4 to 5 instead of one. Secondly now a days it was noticed that they are not changing the shared IP, due to which the deliverability of inbox is constantly decreasing and mails are getting to Spam. The issue most probably comes when you use SMTP for sending emails

My personal review for Mailjet

Pros:

I appreciate Mailjet's wide range of features, which include automated email campaigns, real-time analytics, and an editable drag-and-drop email editor. I also value the software's free plan, which enables me to test it out before committing to a subscription plan. Also, the customer service is first-rate, with responsive customer service staff and valuable documentation.

Cons:

The absence of customer care or technical assistance is one of the least preferred features of Mailjet software. the absence of substantial functionality and customization possibilities in the software can make it challenging for customers to adopt it to their own requirements. Moreover, users may find the software frustratingly slow to load and analyze data.

Powerful and Versatile Email Marketing

Comments: Pretty nice

Pros:

The complete email marketing solution with advanced campaign management, mobile-optimized emails, list and contact management, CAN SPAM compliance, and seamless email distribution for businesses of all sizes

Cons:

difficulty with the platform's user interface and finding certain features

Good for email distribution

Pros:

The mass email distribution tool is very dynamic and fast, which greatly facilitates the work of press relations and the like.

Cons:

It could have more tools in the free version.

Transactional Email That Covers 90% Of Use Cases

Comments: MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

Pros:

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Cons:

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

Alternative of Mailgun

Pros:

Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the deliverability comes to 100% but if you purchase then ratio will be different, however, the same does not happens mailjet, seriously i am using this service with multiple accounts and getting same ratio with it, the good thing is that you can save the template in the panel and modified to get better deliverability . Secondly they providing their own unsubscribe link which help us that there system identified the email address of unsubscribe and removed automatically

Cons:

One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment

Good value for money

Comments: Overall, I am very much glad to have a pocket friendly marking too.

Pros:

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

Cons:

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

Longtime fan and user for years.

Comments: Allows 3rd party applications to send email without having to open up security on mail servers, and does so with ease.

Pros:

MailJet is targeted more at being used for email marketing, but it is the perfect solution for 3rd party applications that require SMTP service but for one reason or another an organization cannot use their own mail server. (Also allows tracking for those 3rd party app mailings if you want to get fancy.) It's been my go to through several employment changes where I always end up needing it for one thing or another, and I've recommended to clients many times over. The support is always fantastic as well - they've always been responsive and on top of things, even when I was only using a free account. This has made them the first SMTP service I think of, always.

Cons:

The only real challenge I've faced was that the API keys can sometimes be too long for older applications. (And some poorly built ones.) This is not really a fault of MailJet -- the longer API keys make for better security, but it can just be a roadblock sometimes. (MailJet support is right on the case for it though.) In the years I've been using it (I think I first discovered them 4 or 5 years ago - not exactly sure how long, I've experienced an outage or two. Frustrating when it happens, but then any internet service is subject to that from time to time.

Great service at reasonable prices

Comments: The problem of spam definitively solved, integration in the servers very fast, excellent

Pros:

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

Cons:

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Mailjet the best current mailing tool.

Comments: My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Pros:

Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.

Cons:

I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.

This Is Good For begineers

Pros:

The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts

Cons:

Pricing is little high and application Layout is little critical.Some functions doesn't work on slow internet

They only care about my money

Comments: I tried mailjet out starting with a free tier account. All my emails are transactional emails. Everything was pretty good. For the second month, I upgraded my account to a paid tier ($16/month) because I anticipated higher email volume. Everything was still good. After the second month, I downgraded my account back to the free tier due to lower email volume. This was when everything went unstable. Emails were missing delivery randomly. Some emails were delayed quite a bit. Sometimes the API only responded to repeated requests. This instability was correlated to downgrading my account. My plan was upgrading and downgrading my account based on my needs. Apparently this pushed their wrong button. I contacted them twice, once through email, once through feedback link. No response. Below was my exact message to them. Mailjet, don't bother to ask me to contact you to work anything out. I tried, I gave up and moved to another provider. I am happy now. "I adjusted my account based on expected email volume. The downgrade was due to the expected volume in the near future. When volume goes up, I will upgrade again. HOWEVER, since the downgrade, I noticed marked degradation in performance. Some emails didn't get sent, sometimes the API was not responsive. I didn't see that before the downgrade. Can you provide an answer?"

Pros:

Free tier is available API is available

Cons:

Service becomes unstable once you downgrade your account

Ecommerce and Mailjet

Pros:

As we have to be sure that all the mails from our store goes to our customers, we did search for an easy solution. Mailjet is easy to configure and very stable. It was very easy to connect Mailjet with our Storesoftware. In I think 4 Years of using Mailjet we had to contact the support 1 time, they did help us very well.

Cons:

Okay the backend is sometimes a bit confusing and have to click arround to find the things you are looking for

Sending emails and bypassing the Spamfolder

Comments: Reliable reachability with good statistics on opened emails.

Pros:

Easy to start. In just a few minutes you can be up and running with your first campaign. Generous sending and contact limits for the startup. Good Wordpress support.

Cons:

Nothing so far. Working as supposed with nothing to complain about. If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Nothing to add. The level of service and reliability is unparalleled.

Pros:

Ease of use, reliability, user friendly experience, statistics and its exporting. In 5 years of use, not one problem.

Cons:

Sometimes the user interface is a bit sluggish, but i don't know, it might be a browser problem, because most of the times it runs without a problem.

They have no support at all.

Comments: I raised a ticket #1312623. It’s been four days and they won’t reply. So I raised another ticket for asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting. Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this to the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else. So, please DO NOT buy it, consider others.

Pros:

Cheap in price. Normal dashboard. Kind of easy to use.

Cons:

The support center is a joke. Once you paid, you get no one support.

Mailjet for hosting company

Comments: We are using mailjet services for years, we are hosting company so we send big ammounts of mails, before we started using mailjet, our mails went to spam, and we have been oftenly listed in spamhaus dbl, but since using mailjet, we do not have that problem, and our mail score is now good.

Pros:

Its easy to use, simple, and cheap for ammount of mail they offer.

Cons:

I couldnt find option to read sent mail (to see mail content).

Opinions of Yapi Kurumsal Academy

Pros:

Reporting is user friendly, I could get online help when needed

Cons:

I would like to have more ready to use templates, I want to create better looking ads using this app.

Powerful and easy

Pros:

High deliverability, good configuration options, good account management interface, very good support.

Cons:

Some unexpected blocked emails recently, apparently with no reason; not so easy browsing details of the stats.