17 years helping Irish businesses
choose better software

Ireland Local product

Bright Reviews

4.9 (344) Write a Review! Ireland Local product

About Bright

Bright provides a suite of industry-leading software solutions for accountants, bookkeepers and SMEs across the UK and Ireland.

Learn more about Bright

Pros:

Another benefit is that it emails PDF payslips all at once. Integrates with HMRC for RTI, and also for coding notices which is great.

Cons:

I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month.

Bright ratings

Average score

Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.8

Likelihood to recommend

9.6/10

Bright has an overall rating of 4.9 out 5 stars based on 344 user reviews on Capterra.

Have you used Bright before?

Share your experiences with other software buyers.

Filter reviews (344)

Emma
Emma
Director in UK
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent practice management for small accountancy practice

5.0 5 years ago

Comments: Accountancy Manager has helped organise my practice. It keeps all information securely and allows clients to update/check their information anytime; assisting us to meet the GDPR requirements. The secure portal allows us to share information and obtain electronic signature, greatly reducing our postage costs. We’ve also noticed a better efficiency and improved cash flow thanks to a more streamline way of working.

Pros:

Cloud access - I can check my tasks at work/home/on my mobile. Easy search function Good record of deadlines Easy to use portal Regular improvements and updates

Cons:

Sometimes it can be hard to navigate the site. I think clients get confused with logging in to the portal from Accountancy Manager - would love an embedded log in for my own website.

Darren
Director in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Accountancy Manager Review

5.0 5 years ago

Comments: Overall AM is the best around in our opinion and we will not be looking at any other software in this field.

Pros:

AM is very simple to use and easily understood. I like the fact that all the invoices and statements can be emailed out and a copy kept for our records. The money laundering section is also very good to have on record and the HMRC authentication is handy to use and saves time.

Cons:

The only thing about AM that I would love see changed is that you cannot print all statements at once as it only allows individually at the minute

Youssef
Youssef
Teacher in Morocco
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

An easy way to payroll, with BrightPay!

3.0 2 years ago

Comments: Overall, I've tested a lot of payroll software, and BrightPay is the most user-friendly and addresses practically all payroll-related issues.

Pros:

This program simplifies payroll processing. The UI is simple to use, and entering salary data is a breeze. The program automates regular payrolls by rolling over numbers month after month and generating variation indications.

Cons:

Until you learn how to enter all the necessary information, setting up an employer in the middle of the year might be a bit difficult. Otherwise, it is good.

Bright Response

2 years ago

Hi Youssef, thank you for your review of BrightPay. It's great to hear that you find the software so user-friendly, especially compared to our competitors. Take care.

Adil
Senior Accountant in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Practice Management Software

5.0 5 years ago

Comments: Whenever we needed help from the team, they were utmost courteous. If issue was not resolved at the point of first contact, they ensured that call back was made as soon as possible.

Pros:

Ease of use and ease of implementation. Great customer services especially from Customer Support Team. Our clients found it easier to use as well in terms of uploading/downloading documents and e-signing paperwork

Cons:

I would love to see in future time management chart implemented whereby staff diary can be created and seen by the senior team

Michael
Director in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BrightPay brightens up the payroll process!

5.0 4 years ago

Comments: Overall I'm really pleased with the software and they are always brining out new functionality.

Pros:

The user interface is great and very intuitive, the help/support section is very good in helping you get up to speed with the software.

Cons:

The way you have to download and install a new version each year - other providers keep all of your data in one place.

Lauren
Business Support in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great software!

5.0 5 years ago

Comments: Excellent. Brilliant service and it has made processes simpler and easier to use.

Pros:

Software is very useful for our company.

Cons:

There is nothing negative to report on Accountancy Manager, it is a great system to use. Every time there has been issues they have been resolved in an instant.

Alana
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best in market!

5.0 5 years ago

Comments: This software saves us the cost of an extra employee a month - you really can't argue that this!

Pros:

Too many amazing functions to mention but the integration with companies house is a godsend for us. The customer service team are exceptional and come back on all queries quickly.

Cons:

The only area I would improve is the job flow could be more detailed.

Paul
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant CRM

5.0 5 years ago

Comments: It has completely transformed my practice I have already and will continue to recommend this software to my fellow business associates

Pros:

I love it all but the automated emails etc ensure I never for when returns are due.

Cons:

I really like everything about the software

Rob
Director in UK
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Practice management made simple

5.0 5 years ago

Pros:

The ease of using the product, especially the reporting functionality and how easy it it is to get meaningful reports off the system. The ability to have all relevant client information in one place for all of my team to see, access and use.

Cons:

I am yet to find something I don't like about this product but we are still finding our feet with it.

Ram
Accountant in UK
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very good software

5.0 5 years ago

Comments: Very impressive software and best customer service

Pros:

Reminders automated and emails are automated

Cons:

Tasks lists take time to update but has to be done so no cons actually

Wendy
Owner & Licensed Accountant in UK
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Game changer for my practice

5.0 2 years ago

Comments: This software has drastically cut down on onboarding admin time. I can easily manage deadlines, see what WIP I have ongoing. It enables clients to securely send me documents.

Pros:

This software is fabulous, it keeps me organised, enables secure signing of documents, and looks professional. The customer service is great, any issues are dealt with promptly.

Cons:

All pretty straight forward to use, I like the new tasks beta.

Chris
Owner in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

This runs my business

5.0 2 years ago

Comments: This now does the majority of the day to day duties involved in running my business

Pros:

Easy to use. Great support. Love the way it keeps sending emails until client responds

Cons:

I would like all the "how to videos" to have a spoken instruction

Kellie
Owner in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Outstanding Software

5.0 5 years ago

Comments: I am so glad I found this piece of software, my life is so much simpler now and I have everything in once place. The support team are quick to answer any queries, I couldn't recommend this piece of software enough

Pros:

This software is very easy to use, saves time, tracks tasks, emails clients for missing records, free document portal. Most of my administration is now automated thanks to Accountancy Manager

Cons:

You can't have more than 1 email address associated with Accountancy Manager. Ie: The accountant uses Accountancy Manager so my client cannot use Accountancy Manager with me for his payroll reports as his email address is already been used.

Andrea
Office Manager in UK
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Best payroll for small companies

5.0 6 years ago

Comments: Very good value for money, not complicated at all.

Pros:

Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

Cons:

There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.

Malek
Semi-Senior Accountant in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Accountants review

5.0 5 years ago

Pros:

The ease if use. Automations invoicing section is great Very professional

Cons:

emails, when you copy and paste to the email box in AM, it does not do a great job at it. Creating tables is not as easy and clean as others.

Kandarp
Manager in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Software

5.0 5 years ago

Comments: It saves a lot of my time.

Pros:

1. Connection with Companies house 2. Automatic emails 3. Ease of creating engagement letters

Cons:

Template customisation. You can't simply copy and paste directly to the software due to the HTML issues. I had to copy the contents first to notepad and then to the software. However, the support team was brilliant. They did a lot of work for many of my templates.

Sharon
Practice Manager in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best thing we ever did

5.0 5 years ago

Comments: The time saved with automatic chasing means that we have more time available for our clients.

Pros:

Easy to use, excellent fro chasing for information automatically which saves us so much time.

Cons:

The implementation process, the import from digita database was not straightforward.

Simona
Bookkeeper in UK
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best helper!

5.0 5 years ago

Comments: Using this software is helping me save time, it brings to my attention tasks that need sorting out daily, monthly and overall I do not see myself working without AM in the future.

Pros:

The fact that I have everything in one place and helps me organize my workload.

Cons:

Can not think of anything, or at least I have not encountered so far any fault.

Martin
Director in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Game Changer

5.0 5 years ago

Comments: Solved admin and time constraints of chasing clients. Allowing me to keep on top of deadlines and onboard so effortlessly has been amazing.

Pros:

The fact it makes my life so much easier and gives a really good impression to clients.

Cons:

I cannot find a con about using this software.

Kristian
Director in UK
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent product for modern accounting

5.0 5 years ago

Comments: Amazing product and excited to see it develop even further.

Pros:

Cloud based, auto tasks. AML. Missing info checks. Client portal.

Cons:

Timsheets are not up to scratch. Too slow.

Paulino
General manager in Mexico
Luxury Goods & Jewelry, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

In my point of view this is the best software when talking about payment methods

5.0 7 years ago

Pros:

It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales

Cons:

Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most

Jaime
Proprietor in UK
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Am review

5.0 5 years ago

Comments: Reminders sent automatically

Pros:

The automation for reminders sent to clients

Cons:

Needs to link to software e.g. xero For invoices

Kayla
admin assistant in US
Used the Software for: 6-12 months
Reviewer Source

I love BrightPays ability to be integrated into other CRM platforms

5.0 7 years ago

Pros:

Can customize and design different features, apps, taps, fields and forms. Providing a customizable platform, this can be mutated whenever the need arises. Responsive website can detect and respond to device need as required, which means flexibility of mobile platforms is available and will provide ease to mobile operators.

Cons:

Customers can be allowed to view tickets related to their sites, and view the status of resolution of their tickets. This will discourage the customers to directly contact their area managers and wasting their time. Customers can provide feedback and acknowledgment of their tickets.

Liz
Owner
Farming, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Review of Brightpay

5.0 8 years ago

Comments: Since discovering Brightpay 2 years ago, I have introduced it to 6 of my clients and have now agreed to take on a Payroll Bureau on the basis that I can use Brightpay for this purpose. It allows me to use sub contractors easily in order to process the payrolls and exchange information very easily. The set up process has been surprisingly easy and the support from Brightpay has been excellent

Pros:

Programme easy to understand. Help pages very straight forward and easy to understand . Support line well staffed and e mails are responded to quickly. The cost of the programme is very good especially for SME's where only 2 or 3 staff but with full AE obligations to comply with.

Cons:

Very easy to end up with a duplicate copy of the same payroll on your PC. Quite easy to replicate a salary increase which can result in an overpayment in the next month if not carefully checked.

Sandra
Propriator
, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

So glad I changed to BrightPay

5.0 8 years ago

Comments: As a self-employed Farm Bookkeeper/Secretary working for a number of businesses, I've used a couple of different payrolls over the years and recently came across BrightPay when looking for a payroll that dealt with pension auto-enrolment seamlessly with out costing a fortune, unlike the payroll program I was using. I found it relatively easy to change over midyear and have now converted several of the farms where I work. I initially talked to some of the BrightPay staff at a seminar for bookkeepers and they were very helpful; I've only had to contact the helpline once during conversion and they were brilliant. The online documentation and video tutorials are a great help, clear and easy to follow. I love the way you have a visual flag that the RTI and Pension return need to be sent - something that was easy to miss on my old software if you got interrupted by phone or someone coming into the office during the payroll run. Option for cloud backup so can access data from a different location and still run payroll if snowed in and can't get to the office!

Pros:

Visual flag that RTI & Pension submissions need sending. Easy to use. Great value for money. Option for cloud backup so no worries about loosing data.

Cons:

On fortnightly pay can only enter 1 x fortnightly figure - the staff are used to seeing 2 x weekly figure on payslip.