TimeWellScheduled Reviews

Timewell is Great!!!

Pros:

We have been using Timewell for almost 2 years. The functionality of it is amazing and so simple. If we ever have an issue IT is quick to respond and resolves our issue within hours.

Cons:

So far we have no issues with the software

CTC152 TimeWellScheduled

Comments: TimeWellScheduled gives me the freedom to work wherever and whenever I want to schedule employees, approve timecards, check messages and run payroll. Should I ever run into an issue or have questions, I simply send an email and get a response in a very timely manner. It's one of the best, most convenient programs we have ever used.

Pros:

I love the convenience of TimeWellScheduled in that I can access from home, work, or on vacation any time day or night. The program is very inexpensive and support is readily available should questions arise. I have used the program for almost 10 years and would highly recommend it. It's so inexpensive or so convenient for both employers and employees.

Cons:

I cannot think of one negative feature of Time Well Scheduled.

Time Well Scheduled in a Retail Environment

Comments: Has some great advantages, but very clunky software, and lacks flexibility to customize.

Pros:

Allows for staff members to view their schedules on line, and provides immediate notification of any changes.

Cons:

The program is very slow when scheduling. Screen refresh is often many seconds long. Also having to drag the scheduled time down for every day, rather than being able to just drag it horizontally is tedious. For example, if someone is working Monday to Friday 8-5 you have to drag the 8-5 from the top menu for each day. should be able to have it repeat for the five days. Also the day of the week disappears from the top of the schedule as you scroll down. Also cannot write in a reason for lack of availability. just says "Unavailable". Would like to be able to say "Requested Day Off" or something to that effect. You can do this under absence, but not under availability. We still print out a copy of the schedule for our not-very-tech-savvy folks and the printing function is horrible. can't print several small schedules on one page. Too much info in each block makes it hard to read, and no way to customize.

Office Manager Review

Comments: It works well with our business for figuring out employees hours each pay and letting them see their schedules.

Pros:

That it figures out the overtime and statuatory pay for me.

Cons:

That we can't fix an employees time when they tell us they forgot to sign in/out etc. We have to wait until they are punched out for their shift.

Productivity saver

Comments: Overall is has been a good experience over the years of using this product. they also will adapt and help create reports for you. Customer service is top notch

Pros:

Tracking each employees hours and absent. everything is online no more need for a paper trail

Cons:

the timecard reports can be confusing to run and to know which one to use for what you are looking for. needs to be simplified

good for the money

Comments: overall its a good app.

Pros:

its was easy to import details,and easy to use with our payroll.

Cons:

wish it was better with the phone apps that you can do what you can do on desktop pc.whish you could fix some one time card that day.

Timewell scheduled is easy to use

Pros:

Very user friendly and easy to access menus

Cons:

There is nothing that I don’t like about it .

Reliable and Easy to use

Comments: Never have any issues with the software. Always able to reach out to someone if support is neededUser friendly for all ages, which is a great feature

Pros:

Scheduling, attendance management and ability to access it remotely

Cons:

There is nothing that I can think of that I would recommend changing. Great system as mentioned in prior commetns

Amazing tool!

Comments: this tool has allowed us to cut out many processes as it is all in one place now and easy to navigate and I know there is even more we can gain from it should we choose to.

Pros:

this tool is multi-functional which is such a time saver. The amount of information that is right at your fingertips makes one job so much easier.

Cons:

nothing that I can think of at the moment

Saves time and money

Comments: This program has saved me time and money are there are so many features in one program.

Pros:

This is an easy one step program for payroll. reports (including HR issues) scheduling and budgeting.

Cons:

The app seems to need to be updated as employees say it is not user friendly

Great Time Saver

Comments: The biggest problems that we solved are those who would abuse the breaks and take longer than they should. Now with it being tracked, we are easily able to crack down on those employees before it becomes a big issue. Overall everyone loves the system. It is so much easier to keep track of staff and watch the communications between managers and employees to ensure that everything is respectful and proper. The staff love the ability to be able to see their schedules at home and to be able to book time off without fear of a piece of paper being lost. I am very glad I pushed to have this program in our store.

Pros:

I like how it saves me time doing my productivity report where everyone can sign-in in different departments and their hours goes to that department. It also saves time for payroll as well and works great transferring to our Payworks account. One of the other main benefits is knowing who is scheduled for that day, who is on break, etc. In case of an emergency, a roll call is very efficient with this program. I love how easy it is to track the breaks for staff to ensure they are not taking longer than scheduled.

Cons:

We do experience some issues connecting to the server and when that is down it is harder to keep track of everyone. I also would like to see an improvement in the absence request page where it could be adjusted to having no two people whose main department is the same, ask for the same dates off. It would be great for all parties involved if that was an option.

Easy to use

Pros:

I love the dashboard which gives you a quick view of who is in working right now it is also a great tool for employee communications as you can send messages to everyone it is easy for everyone to access their schedule from anywhere at anytime

Cons:

when someone disables the link from the clockin computer it is sometime hard to get back to it

Great Scheduling Tool

Pros:

Some of the best features are within the scheduling like enabling staff to request specific times or shifts, offer and accept shift swaps, being able to create shits blocks and use the drag and drop feature for creating a schedule is a great time saver. We also use it to communicate and send important messages to our staff like daily updates on safety and what is new in the store.

Cons:

The behind the scenes functions could use some adjusting. Time cards get automatically approved or not approved sometimes for the same reasons within the set parameters so you end up looking at every individual time card. There used to be an option to choose "mark this day as a sick day" when approving a time card where the staff member left early, this has been removed but should not have been. This function was used on a regular basis.

Great Overall Scheduling Platform

Comments: Good overall product. Lacks some key features that would make it a Great product.

Pros:

Ease of scheduling for Managers Cost Ease of Use for employees to punch in and out User friendly for booking time off Payroll export features work well

Cons:

- No break scheduling options!! BIG ONE - Lunch break issues causing time cards to manuals require approval and not auto fixing - Management reports very clunky and hard to customize -No reports showing start date of employee -Admin functions have become cumbersome and non user friendly since last update with multiple tabs instead of one easy to see page for adding/editing employees

A great program for any business

Comments: Overall we have felt TWS has saved us time and money. We feel it is a great asset to our Management Team and staff.

Pros:

We love that Managers and Employees are able to access the system from anywhere, and we use it for our main communication board. The support we get with the program is great, if we need it to do something they help set it up.

Cons:

Sometime we lose connection the internet and staff can not clock in.

Makes Scheduling Easier

Pros:

I have liked how easy it is to use the software for myself and for my staff. It is easier for the staff to book time off and for our scheduler to see everything that is going on throughout all departments. It is also helpful that it notifies me when someone hasn't shown up for there shift.

Cons:

I would love to have an app as an administrator that I could use on my phone to complete simple TimeWellScheduled tasks.

Ease of Use

Comments: The benefits that we have realized is that everything we need is in one spot, its easy to use and the reports that can be generated are very helpful.

Pros:

This software is easy to use and understand for all of our staff. It's nice that it includes time clock, messaging, payroll, etc.

Cons:

Our software needs to be rebooted quite often.

Canadian Tire

Comments: Good.

Pros:

It is our punch clock, messaging system, easy to approve hours.

Cons:

No where in the site can type in a question and get a response from a knowledge expert.

Canadian Tire 488 TWS review

Comments: Benefits of quick approvals on time cards. Not getting replies back to my 3 previous emails - sent [SENSITIVE CONTENT HIDDEN] (sent to [email protected])

Pros:

When used correctly, the feature of exporting hours into Payworks is convenient.

Cons:

It has taken some time to get answers on different issues in the previous 2 years when first started using.

Canadian Tire

Pros:

Convenient way to keep track of staff clocking in and out and getting my schedule emailed to me or being able to check time well scheduled from my phone

Cons:

Not difficult to use for the staff and myself to approve and update time cards

CTC 110

Comments: overall the program work great

Pros:

Employee able to get their schedule on line

Cons:

the stat holiday feature need some work

Dans review

Comments: Very positive and overall very happy

Pros:

Ease-of-use in scheduling staff and booking their time off

Cons:

Can be slow at times. Logs out to quickly

Highly Recommended

Pros:

Fairly easy to use. Employees are able to ask for time off easily which we can approve or deny. Easily calculates hours for budgeting. Gives employees easy access to their schedules.

Cons:

Sometimes pages are slow to load both on the desktop, or the app

Best Tools for HR management

Comments: I am highly satified with timewellscheduled

Pros:

Been able to Link TimeSheet with the payroll software

Cons:

improve ''the help option'', so people can learn better how to get through the sofware

Clock in

Comments: Always a great experience

Pros:

Web based , can view from anywhere with my computer

Cons:

Need to learn more about stat pay report