Streak Reviews

All CRM Systems should be this powerful and easy!

Comments: I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros:

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons:

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Everything for free

Comments: We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.

Pros:

It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

Cons:

It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far.

LOVE this product!

Pros:

The ease to add and track leads within your pipeline is great! You can easily and quickly update your contacts! The email reminders are great as well!

Cons:

I wish that when you enter a follow up date on the main screen it would automatically set the email reminder instead of going into the contact. (However this could be a user error)

Complete disrespect for loyal users (disgusting price increase/cash grab)

Comments: It's been fine. The tool works, support is sluggish and sometimes completely unresponsive, requiring follow-ups to get things actioned. Would not trust them.

Pros:

It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team. Works really well with Gmail.

Cons:

Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide to stop supporting it. On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very loyal customers; a cynical cash grab. We're talking a 34% increase. Just disgusting. Going back and forth with the FOUNDER, he still couldn't understand our point of view. We have now reduced our spend as much as possible ahead of moving away from them to an alternative platform without the Gmail plugin risks. If I were Streak, I'd be selling ASAP before the whole company tanks. Please think about the above before going with Streak, they have no loyalty, nor should their customers.

The Perfect Match for a Solopreneur

Comments: I've had an outstanding experience with Streak. It definitely serves my needs.

Pros:

As a solopreneur it's frustrating to feel like I'm paying for a lot of features that might be nice if I had a large team but are not needed for myself alone. Streak still gives me A LOT without making me pay for more than I need.

Cons:

I would definitely like it is the android app was more feature rich like the desktop app.

Excellent CRM for Gmail

Comments: Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Pros:

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Cons:

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Live in gmail all day? This is the tool for you

Comments: Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine.

Pros:

1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

Cons:

1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak.

Finally, a easy CRM

Comments: Easy, efficient, definitely help to keep me organized

Pros:

Very flexible. Streak can be as basic or as detailed as needed. I just need something basic but quickly found I can expand its functionality. Their support pages are easy and clear. Video how tos are short sweet and comprehensive

Cons:

No cons yet. Also, if there was a con, I could customize to remove the con

Great Email Tracker

Comments: I use it for cold emailing and it gives me insight into my outreach success and which emails work vs which ones don't.

Pros:

I basically just use this for email tracking and cold email outreach management. It's helpful for keeping that organized and manageable. It also gives follow-up reminders.

Cons:

The CRM is a little confusing for me. I sometimes find it tricky to make Boxes for one person versus one company with several contacts.

Love Streak!

Pros:

Super easy to you and allowed us to manage hundreds of email conversations ensuring that we were staying on top of them all

Cons:

Wish it connected with Outlook, instead of just Google.

Unexpectedly awesome for task tracking

Comments: It made Gmail far more powerful both in general and for task tracking.

Pros:

I'd never really thought of using CRM software before, as I'm not the typical target audience for that kind of product , yet ended up installing Streak for the extra tools in Gmail. After installing and playing around with it a little, I suddenly found I WAS using the CRM features, albeit in a probably unintended way, to manage pretty much all my work. The fact you can completely customise pipelines, very easily, makes it easy to make it fit what you're doing. I ended up using it not just for snoozing emails but as a task tracker, creating stages for who tasks were waiting for responses from (completely ignoring the built in "Assigned To" section since I was the only person using it at that point), which were blocked and which were complete. You aren't limited to using only one pipeline for a single purpose, so you can use it in several different ways. I thought manually adding conversations to boxes would be slow and unworkable, but it really isn't. Add the notes and magic columns and it's REALLY an improvement on Gmail for any emails you're actually at all interested in. The separate naming of boxes from email subjects also makes it easy to find repetitive problems - if the autocomplete when entering a box name comes up with the same thing you're typing, you probably have had that problem before and if you used the Notes feature to record how you solved it, it saves you trying to recreate what you did months back.

Cons:

None of these are really serious, just "things to improve": - You can't have emails in multiple boxes - irritating as you sometimes have conversations covering more than one topic, or changing from one to the other (and thread splitting isn't really applicable if you end up discussing multiple things in a single email) - No way to merge boxes except deletion and recreation - along with occasional bug preventing already created boxes from being selected (fixed by refresh) - No easy way to give say a client a way to view a pipeline, except getting them to install it and adding them to the team, which brings up: - Billing / team structure not really suited to freelancers - all team members must be on same plan so it's an active DIS-incentive to move off the paid version, as if I wanted to share a pipeline with a client they'd have to subscribe at the same level as me, which isn't really feasible for smallish or one-time jobs. - If you have more than one pipeline the UI is a little fiddly to select which you want - should be big buttons, not single lines of text. This slows down adding to boxes.

Streak is awesome and the best in class for email integrated CRM.

Comments: Overall experience has been great and it has been a life saver. A lot could be improved though like automating the workflow of adding leads from emails, auto reminding about contacting leads. Streak has features on the free version, which no other crm has (in our knowledge) llike mail merge for your leads, magic columns, clean interface needing very little training, email integrated. Its a blessing!

Pros:

Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail. It has a clean excel like interface & they developed an App and gave it in free version very early on. It is something every self employed must use and can use. It is a no brainer, goto CRM, compared to all other CRMs out there. We evaluated many CRMs 10 years back, when we first started with Streak.

Cons:

For a small company to get onto the paid version, the starting plan is a little expensive for small team. They should make it cheap for upto 3 employees, so a lot more small companies can afford it. They limit upto 50 boxes for leads on free version, that is a little too less, because not all leads are able to convert. With a little ads, you actually get a lot of leads, so a minute of 100 leads should be allowed. Also on the free plan, they don't allow you to share the pipeline with someone above 50 leads, they should allow to share with tleast 1 employee so that it doesn't cripple a small biz and they dont' go hunting for a new crm. Streak doesn't have good videos to boot-up a new customer quickly.

Streak CRM has completely simplified all aspects of Event Management for my Banquet department.

Pros:

I've worked in large hotels that have full and dedicated Catering programs to handle bookings. The hotel I'm working at ran all their banquets using a manual system. Well, I had to change that right away, so I started using everything Google to get a rudimentary system up and running. Then, just by chance, I found Streak CRM in the chrome store and downloaded it. When I had it up and running in Gmail, I noticed they had a pre-defined pipeline for Event Planning. I was sold. Everything I designed in Google Drive integrates into Streak Boxes. All correspondences to conveners have all the email threads, documents, contracts, and catering details are all right there and handy in each Streak Box View. The design team for Streak CRM is very active. Since I've been using Streak for the past 2 years, there have been many upgrades and additional tools added to Streak that just makes it all that more powerful.

Cons:

Streak integrates nicely with Google Drive or G-Suite, but its integration with Google Calendar could use some improvement - for example, I use a separate calendar for each meeting and banquet rooms for booking. When I create a new box in Streak I can send that information to a Streak Calendar. It would be nice to be able to assign specific calendars to send information to from Streak.

How did I ever use Gmail without it.

Comments: Streak is just great. If you write a lot of emails, it's a great solution to stay organized and productive.

Pros:

Streak is so much more powerful than any other email organization solution I've ever used. There are 3 main components of Streak that I find most useful. First, the pipeline system is a very easy way to keep email conversations organized. I like that you can customize parameters for each pipeline, which means you can use it for just about any sort of communication flow, both internal and external to your organization. Sales leads, partnership requests, even legal/financial review are all easily handled by pipelines Second, I like the integration with different productivity apps like Asana and Google Drive. This is a simple feature, yes, but the ability to enter data/tasks into other platforms all from my inbox saves an appreciable amount of time. Third, the email task manager in Streak is also pretty robust. Being able to set priority, make labels and reminders, tag items, and sort by different variables is just fantastic. I really like that these entries live my inbox, so I don't have to use my main task manager with dozens of tiny email tasks.

Cons:

I really do not have much practical criticism of Streak. However, if I had to choose one thing that could be improved it would be the visual design. The iconography, colors, fonts, and other UI elements do not seamlessly match Gmail's default design language, which means I can always tell what is and is not Streak. This does not interfere with usability or efficiency of Streak, but it would be nice if everything was visually seamless. I think that would make the user experience much nicer.

Always keep up to date and happy your customers with this excellent service

Comments: It is excellent to improve the way in which customers are handled, to automate the mails and to handle the information, it brings many useful tools that will allow you to give a better attention to your clients and project your product.

Pros:

When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to manage your customers, offering first-class features, with contact addresses, sales operations and even management of promotions, this is a perfect CRM for a freelance since it works with a tool known by us as it is gmail, so it will be quick to implement and remove its benefits, with it we can be in contact with our customers, send mail to everyone at specific scheduled times, warn of contracts, promotions or status of the products we sold to them, keep them up to date with the advances of for example web pages or system s that we are building, there are many advantages of this service that you must try since they are of immense utility.

Cons:

It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio.

The best way to enhance your Gmail.

Comments: Excellent applications that allows you to power your gmail by offering a CRM service for email that will speed up your time, simulating a personal deal with each client.

Pros:

Streak is like having an assistant perpetually in your gmail with zero cost, when you want to give a better service to your customers, to make them feel like they are your number one priority, you need to answer their emails instantly writing them in the first hour, and respond at the moment , here where this excellent tool helps you, you can schedule the mail out at the time you want, so all your customers will receive your mail first thing in the morning, making them feel like your priority, you can create templates to streamline the response time and knowing the scope it has also serves to know how many people saw it and who could be interested, there are many possibilities of this tool and it depends on your imagination to give it the best possible use, but it is wonderful.

Cons:

If you want a complete CRM does not work because it is limited to the area of email, but there are many possibilities and also is free.

Manage Customer Path within Gmail in Full Color

Pros:

Great for a visually minded person! I set up my Sales pipeline in rainbow order colors. As an artist, I am very color-motivated. I can see an overview of the progress of each lead to developing the quote, invoicing, paid, in progress in the studio, made, shipped, and follow up for thanks. Each client has their own box where I can put all their gmail communication, and image files and documents are extracted so I don't have to hunt for them. I use the free version, and and as a solopreneur haven't had the need for the functions more suited to a larger company with employee teams.

Cons:

I wish the boxes showed up in my gmail on all my devices. I use Streak on my desktop, and the app for Android doesn't get good reviews.

What would I do without Streak?

Comments: The biggest benefit is being able to schedule an email reminder weeks or months out -- about something I need to take care of at some later date. I'm able to then put that thing out of my mind, freeing up space for things I need to deal with sooner.

Pros:

The biggest value I get from Streak is to schedule emails to re-appear in my inbox at a later scheduled time. I use this feature for all sorts of reasons: 1. to remind myself to check in on tasks I've delegated, or questions I've asked that haven't yet been answered 2. To procastinate emails I don't want to deal with right away -- but still practicing "inbox zero" 3. I'm in fundraising and make a lot of "asks" by email. They often don't get a response, and I have to remind the recipient that I'm waiting for a response. With Streak I'm able to schedule regular check-ins, and can put the request out of my mind, knowing that Streak will take care of it for me.

Cons:

I do get errors from time to time ("Streak failed") and the error reports don't give me sufficient information to track down what happened.

Streak is fantastic!

Comments: I use it manage my client leads and partnerships.

Pros:

It keeps my entire CRM in my inbox, saving me a ton of time. It also has a ton of amazing automated features like 'Date of Last Email' that automatically calculate my last interaction, and then allow me to filter on that later. It has things I didn't even know I needed! My entire team uses it and we can share pipelines across email addresses. It's how all CRMs should be--live directly in your inbox (with you an integration, with out an additional data entry step, it practically does the data entry for you!).

Cons:

It's not super intuitive. Every time I want to set up a new feature I can't just play around with it, I have to watch a video for fear of messing something up or because it's not super clear as to how it works. It's also a bit pricey for a small solo-preneur.

Streak is all you can ask from a CRM right inside your gmail. In fact, it is much more than a CRM!

Comments: Our sales workflow is smooth thanks to streak

Pros:

Streak is ver flexible. It adapts very well to different scenarios. Whether customer relationships, Human Resources hiring, bug tracking, you name it. Basically it is a full stack workflow management tool. The custom columns, email tracking, integration with third party thru Zapier, contact and organizations, collaborative and reactive environment are among the things we most like.

Cons:

Honestly, there aren't many thing I don't like. The contacts in my opinion were not very well handled, but they recently came with a new solution I believe to be spot on. Sometimes I wish I could have a little more control on who sees what.

An excellent service that works with your Gmail and is Free!

Pros:

Streak gives us the ability to manage deals from Gmail and I love it. Everything you need to access the "closed-won" option is stored in your e-mail. Streak captures your deals and extends existing Gmail to a flexible, full-featured CRM. And the intuitive design is another thing I love. Streak is an elegant solution that your entire team will really want to use. The ability to archive emails and find This makes Streak a truly efficient tool. In short, it is an efficient CRM with many features I like.

Cons:

I did not have any problems with Streak, it is a great software that I love to use.

Could improve

Comments: It was supposed to track information on clients but in the end it became super slow. It became a chore to add things to it.

Pros:

It was an inexpensive way to maintain a database of clients and their needs. It also integrated into Gmail which made it easy to use because we didn't have to open one more tab.

Cons:

It was slow, sluggish, it took ages to do anything. It would randomly go down and stay down for half an hour or more.

Amazing tool for sales, customers, leads and more!

Comments: Streak is one of the best CRM I have used to develop new projects for the company, it help us to keep track of how the sales process evolves in order to achieve the objective of new customers. All the people involved (external and internal) will always keep informed in all of the steps. Worth trying it!

Pros:

Best of it, it is basically a plug-in installed, it will super charge your Gmail. It is easily to set up the tracking (in your Gmail) for leads, upcoming prospects, follow ups, quote tracking, and more. It will allow you to create a pipeline of the possible customers and let you follow up through the mails you are sharing and receiving with them. Some additional features worth to mention is that you can track the openings of the emails shared, associations of specific contacts with specific deals, and best of all, setting up the pipeline as you wish for.

Cons:

There are not cons to worth mention related to the features the tool offers, nevertheless, around the visuals could have some improvements to make it nicer and joyful to use. If the visuals as colors, icons and fonts improve I'm sure a lot of more people will love it!

Streak is amazing!

Comments: Overall we love it!

Pros:

We love streak for tracking our customers! We can put them into categories and add notes, attachments, emails and phone calls all in one place. We also have used it for tracking inventory, project budgets, etc. It is a great tool!

Cons:

I wish it was easier to view outside of gmail. If I switch computers, that computer needs to have it downloaded on it to see it. I also wish multiple people could work on a streak account without needing to pay an expensive price for a professional account.

It was a great "starter" CRM

Comments: I found this to be a great sales lead/CRM tool when my business was smaller and cash flow was a huge issue. It integrates so easily with Gmail so you aren't going into yet another program to track emails and sales. If you're looking to keep things simple and integrated then Streak is a great option. I still use and love the email tracking feature which allows me to "know" if my clients have read the emails I sent.

Pros:

I most love the email tracking feature. It is one of the most economical options for this type of service and still use it to this day.

Cons:

Now that I have moved into using another option for my sales processes (it allowed me to automate many tasks where Streak did not) I don't like the fact that I cannot delete the parts of the software that I don't use (the sales pipeline feature).