Veribook Reviews

"Very Flexible Booking Software"

Comments: Increased revenue and greater office efficiency

Pros: Super flexible -- so many options to get things configured specifically the way they need to be for each of the people I manage bookings for (I have 6 medical practitioners from different fields who all have very different, and very specific requirements).
In addition Veribook's integrations are super robust!

Cons: So many options makes the UI a bit challenging at times, but definitely usable.
UI for the clients could use a bit of modernization -- but I hear that's in the works for the next version!

"Amazing flexibility"

Comments: Keith and the team at Veribook were the only company that had the flexibility to meet our very unique set of needs.

Pros: It's Flexibility and adjustability.

Cons: Bit of learning curve on the administrative end but one you get used it it's not an issue. This learning curve is expected for software so versatile.

"User friendly software"

Comments: It is a great tool for appointment booking and management.

Pros: It is user friendly and was laid out very clearly. The information around it was also made very clear so to reduce the chance of consumer errors

Cons: I would prefer if fields that are number based (ie OHIP #) trigger the number pad to be used.

"Excellent Product and Customer Support"

Comments: I have been working with Keith at Veribook for a little over two years now. When I was looking for a product to assist our agency with appointment scheduling, I was looking for something with good support, customization, ease of use, and excellent customer service within North America. I chose Veribook because of the care and attention to detail shown in our interactions from the very beginning. Through every iteration of our product, I felt that I was always heard, understood, and clearly communicated with by Veribook staff. Customer service has been excellent throughout our time working together, and the cost is very reasonable. I would, and have, recommended this service many times.

"We provide seasonal flu vaccinations (Australia) and this software is so easy and flexible to use."

Comments: It's good value for money and easy for all to use. Our corporate customers were wanting an on-line booking system and as this booking system could be branded for our company it was an easy and seamless way to do it. No regrets with implementing it and looking forward to expanding it into other services.

Pros: It is very easily adapted to multiple situations and has been welcomed by our customers. The service in customer support is excellence plus - very timely and responsive despite the time difference. The software is easy to learn, even for those who do not have high level computer literacy. A great example of the KISS principle being very effective!

"Excelent scheduling provider"

Comments: Veribook has been a great provider since day 1. Very easy to communicate with, 100% responsive with us and with our patients; their flexibility and knowledge is fantastic. They are experts on their field and they have never let us down. Their booking page has no down time, I think it was down for a less than minute in almost a year. Customer care is courteous and patient.
I would recommend their services to any business. We are grateful to have found them.

"Changes the game for medical reservations"

Pros: Love that I don't have to deal with a receptionist, and that I can book and cancel appointments 24 hours a day, on my phone or on my computer.

Cons: A bit finnicky with LastPass... not sure why the first prompt after making an appointment is to create a new account rather than log-in. Feels like it should be the other way around.

"A step in the right direction"

Pros: Really love that this feature is integrating telehealth into general physician appointments. Really simplifies having to get a doctors note, a renewed prescription, and other things that don’t necessarily need an in-person visit. The interface is a little dated looking but overall I think this is a great tool!

Cons: Dated looking, ease of use is average but not superior (navigation, etc)

"Best Calendaring System Out There!"

Comments: When my business grew beyond "setting up appointments through back and forth e-mail" I knew I needed a system that was cost-effective, user-friendly, customizable, and flexible. I spent an entire day testing at least 8 different systems. The only one that met all my criteria was Veribook. I e-mailed them with several questions to ensure the system would meet my needs. They responded immediately. I decided to give them a try. I had many questions and a lot of customization. They patiently answered each question and responded to each request for customization. And, for customers who like to do it themselves, they're currently beta testing an application that will allow for that too. I am so glad I found Veribook, they have saved me a great deal of time and energy that was previously dedicated to managing my calendar. Now I can focus that time on my business!

Pros: Responsiveness of tech team. Flexibility. Syncing to my existing calendar.

Cons: Glad to see they're beta testing an app to allow the customer to customize on their own!

"Booking Made Easy"

Comments: Overall it's great! Very helpful!!

Pros: Helpful to see working hours of physicians - the automated populating system when booking for patients is also a godsend, as it means we aren't required to fill out all the information repeatedly. Cancelling appointments is also helpful and easy, and the ability to send a message/email to a patient with a cancellation also allows for convenience (and one less step of contacting someone in a separate tab/action).

Cons: Sometimes selecting an appointment 'timeframe' on an individual's "day" screen can be a bit tricky, especially if appointment times are close together. You need to click in just the right spot to prompt the correct 'booking' pop up window, and not accidentally on another patient. It would help if there was more 'space' between the listed timeslots to it's easier to click and add.

"Online booking system - essential for our passport services!"

Comments: Using this online booking system has allowed our passport agents and library staff to focus on their work and not spend countless hours answering phone calls, making changes and setting up appointments. I also like that the system sends a confirmation email as well as a reminder email with a link included to make cancellations easy. We were able to work with our representative to customize our booking page which is another place to provide more information and reminders to the customer.

Pros: I love how easy this system is to use for both the customer and our staff. I like that we were able to customize our booking page to meet our needs. Although the system is not difficult for our staff to use, I love that tutorials are available to help us with things that we may not use very often.

Cons: Nothing! We love it! I can't think of anything that I would change.

"Easy!"

Pros: Easy to navigate availability, not too many fields to fill out

Cons: I've had no issues. I guess it could be more visually pleasing? But I'm a graphic designer, so not many people will look at it the way I do!

"Veribook review"

Comments: Veribook is a great product. Only thing missing is linking the providers hours directly to a google calendar so double entry is not required.

Pros: Great product, intuitive and easy to use.

Cons: Wish that the provider hours could be easily linked to google calendar or similar

"Veribook helps me book appointments easily"

Pros: I like that it is easy to use and shows you all of the available dates and times. This make it very easy to book an appointment.

Cons: I find it cumbersome to have to input my health card number in each time. We have a password protected login for a reason, confirming the card number that is already on file seems to be an unnecessary step.

"Great scheduling software"

Comments: I've created appointment schedules with other software, but found Veribook to be the most user friendly. The value is great, and customer support is very responsive.

"Great!"

Pros: Good and Easy to use, Great for keeping your scheduling organized!

Cons: The soft does not have any cons, it is great to use!

"What a Fantastic Service!"

Comments: If you have a need for an online reservation system, look no further than Veribook. With their easy to use interface and their fantastic customer service, Veribook has drastically improved day-to-day workings of our car reservation system. Thanks, Veribook!

Pros: We are community service-based organization at Dartmouth College and we use Veribook to manage reservations for the fleet of cars we have available for our volunteers. Veribook allows students to make their own reservations at their convenience. It's also a huge time-saver for us as an organization. Prior to using Veribook, all of our reservations were managed on paper, and this made preparing weekly reports on car usage incredibly time consuming. Veribook's export data feature creates an Excel document, which can easily be manipulated to yield all the information we need. Veribook literally saves us hours every week. Furthermore, the customer service is phenomenal! I don't think I've ever waited more than a few hours to receive an answer to a question, and they basically set up our account after we told them exactly what we wanted. I highly recommend Veribook to anyone who needs some sort of reservation system.

Cons: I actually cannot think of anything negative to say about the product.

"Excellent"

Pros: How available they make themselves to assist me. This is a very necessary characteristic we look in companies we work with, and the support staff makes himself readily available for even my silliest of questions!

"Veribook for medical clinic use"

Pros: Easy to use
Shows available times / next available date & time

Cons: system glitch - unable to cancel appointments at times

"Making an appointment is a breeze!"

Pros: The ability to see alternate available days helps me plan my schedule much better! Can make sure that I am not rushing to get to the doctors.

Cons: Nothing! I've only had positive experiences with this software.

"Great service!"

Comments: We reviewed many online calenders before choosing Veribook. Most of them were difficult to use or the end user couldn't figure out what they needed to do to book a session. Ease of use for the end user was our priority. Veribook checks all the boxes, it is easy for the end user and easy for us to set up, but the surprise bonus is the excellent customer service to support you every step of the way, not only in setting up your account but in customizing it to meet your needs and make it even easier for the end users to understand! Rave reviews for the rare gift of genuine, quality, sincere, customer service.

"Easy to use and understand!"

Pros: I use Veribook to book all of my doctor's appointments, it's quite easy and intuitive to use. I love the automatic add to my calendar of my appointments.

Cons: No complaints so far! The software hasn't let me down yet.

"Veribook review"

Comments: I would recommend this service to anyone looking to automate there booking process. Running my own small business is tough enough. Let Veribook take care of your calendar.

Pros: saves me time and makes it easy for my clients to book an apointment

Cons: cant say anything bad about this service

"Works good!"

Pros: Good calendar for dates, easy to pick out the day you want.

Cons: No issues with Veribook for Dr. appointment bookings.

"Excellent product"

Comments: As a (UK) nationwide provider of corporate annual flu vaccinations for employees, we have been using Veribook for the past 3 years and have found it an invaluable tool allowing our clients to schedule and control their own vaccination appointments on-site. Pros: It is quick to set up with excellent own-brand customisation and a high degree of functionality for differing settings - eg concurrent multiple same-site sessions, multiple practitioner single sessions etc - as well as being very fast and user-friendly for the end user (the employees). As our clients book their vaccination sessions months in advance, it is particularly helpful that the system sends out an automatic email reminder on the day before the appointment. In addition, we have found the helpfulness of the Customer Service Team at Veribook consistently second to none. Cons: None. Fantastic product!!