Patriot Payroll Reviews

Patriot Payroll

Comments: My overall experience with Patriot Payroll has been positive. The software streamlines payroll processing, it simplifies tax compliance, and offers user-friendly features. It customer support is reliable, and it's particularly well-suited for small businesses seeking an efficient and cost-effective solution for managing payroll tasks.

Pros:

what I like about patriot payroll, it is time saving, user-friendly, cost effective and Tax compliance

Cons:

I observed Patriot Payroll lacks advanced HR features like performance management and benefits administration, making it primarily suitable for basic payroll needs.

Great and Reliable

Comments: Fantastic, never had any issues. Have been using over 6 months.

Pros:

reliable and easy to use, never had any issues

Cons:

sometimes a little difficult to find what I am looking for

Patriot Payroll makes payroll a breeze with its easy setup and user-friendly interface.

Pros:

I love how simple and straightforward Patriot Payroll is to use. It saves me so much time!

Cons:

I wish Patriot Payroll had more robust reporting features, as the current options are somewhat limited.

The BEST payroll software ever!

Comments: Amazing is really the best word. Even when I just have a simple question because I am unsure of something, they are always so kind and helpful, never making me feel less because my question may be "dumb".

Pros:

Patriot's customer service is HANDS DOWN the BEST customer service I have ever experienced in my life. Every single person I have ever talked to has been helpful and kind! Their software is also super user friendly!

Cons:

I can't really say that I have anything that I dislike. I have run into an issue with one of my client's (based on their service industry), but even with the problem at hand, Patriot has been amazing at coming up with interim solutions while they work on a permanent fix. I dislike the issue, but really can't complain since they are rectifying it!

Great Product better then the big brans

Comments: I have been with the company for 5 years

Pros:

The software is user-friendly and the customer service is really responsive. They are rolling out great new product a

Cons:

I wish they had an app to manage payroll

Excellent Company

Comments: Excellent overall. Would definitely recommend.

Pros:

Very easy to use. When issues have arisen they have been dealt with very quickly and the customer support staff have all been pleasant to speak with.

Cons:

The QuickBooks integration could be better

Patriot Full Payroll Service is Outstanding!

Comments: Patriot full-service payroll is a lifesaver to me in my job position and for our company! The ease of use and the customer service are outstanding.

Pros:

Ease of use and customer service is outstanding!

Cons:

I would like to be able to add a different pay period to a company after the company is set up. I need to add a pay period of once every three weeks and I am not able to since the company is already set up.

Great payroll software

Comments: Great experience definitely recommend it to anyone

Pros:

Very easy to use and love the name very patriotic

Cons:

Nothing I can think of honestly it seems like solid software

Payroll for small business

Pros:

This software has given me confidence in paying myself correctly and managing taxes. I appreciate that the software remits taxes on my behalf.

Cons:

Nothing I dislike at this time. Everything has been working well and any challenges were resolved quickly.

Great Payroll tool

Comments: Happy and pretty good so far. I use to pay my contractors

Pros:

Competitive based on pricing . Easy to use

Cons:

Final year tax calculation for business . Difficult to find the location .

Better than Quickbooks

Comments: I enjoy using Patriot and like that they are there to support large and small business.

Pros:

That someone does my accounting plus all the high level features.

Cons:

Easy to mess things up in the payroll portion and that can effect your taxes and other challenges that need to be corrected.

Patriot Payroll is the best move I've made in a long time!

Comments: The Patriot Payroll staff is AMAZING to work with! [sensitive content hidden] has been my guide and coach all the way through. Every time I call with a question, [sensitive content hidden] answers it easily and walks me through to be sure I get what he's teaching me. I can't state enough that Patriot has been a game-changer for me in my office workload. Every month, every quarter, I'm saving HOURS of manual work that I can now apply elsewhere.

Pros:

I love how easy it was to switch my payroll from an annually purchased in-house software package, to the Patriot system. I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and annually. I wasted so much time in the past. Besides being easier, this payroll system is actually less expensive in the long haul for hours of work saved.

Cons:

Having to modify my in-house record keeping on Quicken software. I'd been set up for my manual payroll previously, with automated entry system in quicken. I've had to modify that process over time to be sure and track my tax payments. Not a huge deal, more of a process of transitioning from one system to another. Still a WHOLE LOT EASIER to manage than all the work I did before.

Payroll with Ease

Comments: I can complete payroll in a short time using it. It processes taxes accurately. I can get help quickly with the chat feature. I can find answers to my questions, for example, how to set up a wage garnishment, by using the search feature.

Pros:

I can do the payroll anywhere I have a computer. I like the fact we can print the checks. I appreciate there is a team that can keep up-to-date with tax laws and all returns are submitted electronically.

Cons:

When I made an error in setting up PTO, I couldn't edit it. I had to create a new rule completely and make the one in error, inactive.

Great payroll option for a small company

Comments: It's a very simple, easy to use program, that makes payroll a snap.

Pros:

It's much less expensive, and simpler that Quickbooks. I was able to get a live person on the phone when I needed support.

Cons:

I've had issues entering vacation hours because my employees accrue vacation every 2 weeks. I'm not able to track that properly in Patriot

Simple Payroll software

Comments: Love it, Highly recommend to any small business owner who wants to keep track of his or her own payroll, Once setup anyone could run the payroll service if needed

Pros:

Quick and Easy to learn and set up. For someone who does not like to give up control this software lets me keep control of payroll with no worries

Cons:

Setting up Vacation time has been a little tricky Sometimes i vary this policy a bit and hard to keep the service and actual time off correct.

Excellent Customer Support

Comments: Excellent. I've talked to customer support several times and they have been just that supportive and helpful and clear and concise in their statements. The ease in talking with knowledgeable support staff is worth the move from Quickbooks alone!

Pros:

Reports are clearer and more professional in appearance than Paychex

Cons:

No clear deadlines for my payroll schedule. I would love to see a "due date" for completing the payroll on my Dashboard, as well as a "payroll accepted" on my dashboard. I'm never completely sure that everything has been done correctly

Switch now to Patriots

Comments: My overall experience has been that Patriots is an easy system to learn and questions can be answered in a timely manner.

Pros:

I enjoy that it is user friendly and easy to add a new employee.

Cons:

I wish that it had GPS tracking on employees for their location when clocking in.

The best value in payroll services

Comments: I have used Patriot in different settings for over 5 years, and have had no issues. They are the best bang for the buck in payroll processing, and while other companies are outsourcing their customer service (making it essentially worthless), Patriot keeps it US-based, which makes getting help a breeze.

Pros:

The best things about Patriot are (1) the customer service - always pleasant and get our answers easily, (2) the price - it really can't be beat for full service payroll, and (3) ease of use - their web portal is very easy to use and navigate.

Cons:

I do wish there was an actual app for mobile phones to more easily run payroll that way. Going through a browser on a phone can sometimes be clunky. I would like to see more options for customizable payroll reports.

Quick, Easy, Reliable

Comments: smooth, quick,

Pros:

ease of use and customer support

Cons:

not much. terminating employee was challenging and took 3 calls to c/s

Patriot is Affordable Convenience

Comments: Extremely happy with the service they provide for the monthly fees. Nice to have a service that won't crush you in fees.

Pros:

I like the user-friendliness of this product. You do not have to have much payroll experience to be able to use this product. If there is something you can not figure out, the customer service rep will help quickly and efficiently. It is definitely a good value for the amount they charge. I would recommend to anyone looking for a company that won't break the bank.

Cons:

There are some functions that are not available with this software, which can be done with other companies. Sometimes that is agitating knowing something can be done if we were with another company. But I guess there will be some things missing at such an affordable monthly price point. You have to weigh your options. Also, since they service every state, sometimes I question their advice for my state - specifically. So, a little extra research may need to be done on your part. But like I said, it is still a great value.

Very Satisfied

Comments: Overall, it has been very good to use. The customer service is very good. There are times when I've been on a chat with them for over an hour and they work until we have the issue resolved.

Pros:

I love the fact that with the full version, they file all the taxes for you and file tax returns as well.

Cons:

I wish they wouldn't charge extra for employees

Quality Payroll Service Software with Great Customer Support

Comments: The overall experience is very good. The customer service and sales experience is always on point and very helpful. Our small business was with Patriot Software through the venture capital bank collapse, and although Patriot software was involved, their commitment to providing support, transparent communication, and ultimately lessons learned was a huge confidence booster in the quality of the people who make up the company.

Pros:

Patriot Payroll software is a great value for small business owners. It provides great customer service and high quality payroll management software and a very good price for what you are purchasing.

Cons:

The payroll software simplifies the payroll experience as much as possible, but running payroll is a complex task. It is not Patriot's fault as much as the challenge of the web of legal and tax requirements from three levels of government.

Great, Affordable, and easy to use online payroll services

Comments: Have just had a great experience overall.

Pros:

I like the ease of completing payroll on a weekly basis. They take care of all the direct deposit funds and tax compliance items that I do not have to worry about. They also have an on-line portal for the employees to view their W-4's and get their W-2's at the end of the year.

Cons:

They have taken care of most of the Cons by continuously updating payroll functionality. For example, if i had to make an hourly rate change (raise), and had started payroll already, I would have to cancel the payroll to make a change and start over. Now, this can be done right from the payroll page by clicking on their name and the adjustment is saved without affecting the payroll I am working on.

It's got it all

Pros:

Patriot payroll has been my the best it offers everything needed. To efficiently run payroll on a budget

Cons:

It just doesn't have the integrations like it's competition

Family owned and operated small business

Comments: Excellent design and phone support has been superb.

Pros:

Easy to learn and easy to use. Phone support is great.

Cons:

Scrolling to complete each employee entry, but that's because we created too many columns.