About Dayforce HCM
Cloud-based HCM platform bringing together payroll, time + attendance, and HR for organisations with between 500 and 50,000 employees.
Nice demo with good support. Pricing is a bit out of our budgeted amount.
The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.
Filter reviews (727)
Filter reviews (727)
Our experience with Day force has been great from Implementation on. We never felt alone.
Comments: Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.
I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.
Dayforce realistic review
Comments: It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn.
I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.
You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make
Dayforce - Implementation Beware
Comments: Bumpy at best. Some days I actually say I miss ADP.
I like the 'one' database aspect the best.
Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.
Dayforce HCM Review: A Comprehensive Solution
Comments: Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for businesses looking for a comprehensive solution. It has a wide range of features and is relatively easy to use. However, its cost and complexity may be a hindrance for some businesses.
Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.
Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.
One solution for HR, payroll and scheduling needs
Comments: My overall experience has been wonderful. I and the company have been able to achieve many tasks conveniently with the software and it has increased our growth.
The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.
The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.
My opinion on Dayforce HCM software: a complete solution for human resources management
Comments: Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.
Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.
Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.
A day with Dayforce
Comments: I will continue using this program as long as I’m a practice manager
This software makes it easy to calculate hours and submit payroll. Imputing schedules with ease. Showing associate availability and pto requests.
I honestly didn’t have much to complain about. I feel like every software can be improved but nothing bad to say about this one
Dayforce - one stop HR shop!
Comments: Lately, I would say our overall experience has been positive. Having a good understanding of the backend is crucial to being able to troubleshoot problems before involving support.
As we keep adding modules we are finding we like it more and more. Having more processes and data in the system gives us so many more opportunities to discover and gain efficiencies across the HR team.
Admittedly, our initial go live was a disaster, but it gave us a good opportunity to dive into the back-end and really learn how the system works, and how decisions and processes in one area of the system can have positive (and negative) consequences in other areas of the system.
Dayforce to the Rescue
Comments: We have saved serveral trees with the use of Dayforce. The onboarding process is easier to engage in from the employee, managers, and support personnel.
Dayforce is a very robust system with a single record. I like having one system to send managers, supervisors and employees to use for all of our HR and payroll needs.
I would like to see enhancements in job descriptions in the Org Setup area of Dayforce.
I love that dayforce can be used for scheduling and timesheets by all of our employees and managers. Organizing vacations, sick days, etc.Dayforce is used in our company to keep track of employee benefits, salary changes, and other things. I love that everything is in one place and that you can buy so many more features!
We end up having to enter a lot of data manually because there are some external requirements for our benefits that does not directly connect to Dayforce.
Comments: Dayforce allows our organization to house all of our employee records and performance reviews. Previously we had ADP and we had issues with retaining employee records with accurate information.
Very easy to maneuver through screens once you get the hang of what you want to see.
Terminated employees were not included in the search feature but this has recently changed and a box has been added to show those employees.
Dayforce after 4 years
Comments: It brought HR, Payroll, Benefits into a more team oriented environment, which can be good. I think our implementation and overall experience would have been better if we weren’t rushed to go live.
Dayforce puts information into one platform, HR, Benefits, Payroll.
Functionality and reporting are clunky. It is hard to get information out and into one report. We have had to do more things manually, especially, in payroll than what we had to with a prior vendor.
Dayforce HCM Review
Comments: We have been able to become more paperless with Dayforce. For the most part, payroll processes correctly each pay period. Open Enrollment saved lots of time and paper and the employees seemed to really like the process. I think as we learn to use all of the functionality of the system, we will find more benefits and cost-savings. We are just disappointed that we did not get this information/recommendations from our implementation team. And the fact that modules that should have been live and working properly at the time of implementation are still not functional has been extremely frustrating. Our HR Admins are doing more work now, than they did before implementing Dayforce , where Attendance Management is concerned.
The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.
It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.
Dayforce HCM is a great, single database cloud software, that is constantly adding new features.
Comments: Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.
One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.
The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces. Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).
DayforceHCM - One Year After Implementation
Comments: Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider. Con: We do not have enough time to explore/implement the many features available. Overall Satusfaction: Dayforce provides everything we need! Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.
Similar to Other Solutions, Not Great for Learning Feature
Comments: Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action.
I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.
In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.
Dayforce is Great
Comments: It replaced a prior HCM system that was not doing a good job. Users were not happy with the accessibility to infromation
It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance
There is nothing that i dont like . It is a great platform.
Spend more time on strategic decisions and less time worrying about your software application.
Comments: Summary: Dayforce has an intuitive user interface that is easy to use for people with various technical abilities. Employees can view their time card in real-time and it's easy to view task progress across devices. Reporting could be more robust. Dayforce is very useful in an environment where there is a fast pace and multiple access points such as retail, grocery stores, etc. Places of work that allow the use of mobile devices will really allow the application to shine. Environments, where there isn't reliable network access, may prove difficult. Dayforce support staff is very responsive to customer needs and their level of support is strong. We use Dayforce across 90% of our enterprise. We use Time & Attendance across the entire 90% and Scheduling & Task Management across 75%. As a specialty retailer in the Musical Instrument category, we sell very specific products to customers with very specific needs. That requires knowledgeable employees to be in the right place at the right time. Dayforce is key to making that happen.
- Intuitive user interface that is easy to use for people with various technical abilities - Employees can view their time card in real-time on many different devices - Easily view task progress across devices and with downward visibility throughout the organization
- Dayforce could use more robust reporting within the application but have recently released a new Business Intelligence tool to fill the need
Reasons for using Dayforce
Comments: Faster payroll runs, love year end process which really save time and stress.
It is very user friendly and easy to train new users. Handles or tax filings with little issues. Tax representatives easy to discuss any issue with. Payroll processing is quick and finishes very quickly with no errors if you check your import. Love how easy year end is. Even with having to hit information from HR and our accounts payable department we can close year end with little or no overtime. Support needs some work but they are becoming better in handling issues.
The support answering and helping wth issues. No communication between Dayforce and Source Tax.
Comments: We implemented this system almost a year ago throughout our whole organization and we LOVE it! Our team members appreciate having some of the power in their hands to be able to see their schedules on the mobile app, request time off on the mobile app, managers can approve request on the mobile app, and the system is very easy to navigate. If we had to make the choice again, we would not change a thing!
Dayforce is very intuitive, which is one of the reasons we decided on Dayforce. We looked at the system from the perspective of the team member, who would use it, but most likely not daily. How would they be able to navigate the system? What would be their challenges? We found that Dayforce was able to rise to the challenge and provide many tools that would help our team members out along the way. One of them we like is the great mobile app that appeals to the millennials. Being able to check schedules, time worked, request time off, etc. on the mobile app has been a huge success for the team members as well as the managers who would get the calls to find out what the schedule is, or how much time off is available.
The reporting for someone not as advanced is great, but for those that are more advanced it can be challenging. To be fair, they do have a lot of standard reports that you can tweak, but for those that like to get in and pull various reports, I don't think they have a good way of letting you know what the tables are and where to pull the data from.
Dayforce has everything we need in a HCM product
Comments: I love Dayforce and would highly recommend it to any organization looking for a cloud based Human Capital Management System. (It has lowered our monthly costs for our payroll process.) :)
Dayforce has been great for all our time and attendance needs. We just implemented the payroll module which has now replaced an old outdated system. It has saved us time processing payroll therefore saved us money. It's also been great for allowing our employees to record project coding hours for units they have worked on for the purpose of billing our customers for labor costs. Exporting and importing can be set up automatically or done manual for all reporting requirements. I love Dayforce!
The only issue I have with Dayforce is the reporting aspect. Any reports that are configured that come with the implementation are set up and ready to go. But when trying to make one of my own it's by trial and error. I have taken one of their free training seminars, but need to revisit it to see what I'm doing so I can correct things.
Best HCM I've used!
Comments: Our HR/Payroll functions have improved dramatically. We were 90% paper-based and now I would say we are 15% paper based or less. It was a lot of work to implement Dayforce for a 4000+ employee company but it was so worth it.
Single platform HCM with real time functionality, promotes paperless HR/Payroll processing, makes payroll processing a breeze, Ceridian constantly enhances the product and listens to customer feedback
It's been challenging going from the Silverlight-based functions to the HTML because we were used to using the Silverlight modules but now that we're getting used to the new HTML modules I really like them. The challenging part about getting used to the new HTML modules is we had just implemented Dayforce so we were still getting used to the software itself and then we had to get used to a new version in HTML which had a different look/feel.
4 years ago
Hi Lisa, Thank you kindly for your review! We are delighted you are having a wonderful experience with Dayforce. All the best, Michael
user friendly, all in one platform, system admin
support takes long to resolve a problem sometimes.
Reports on demand
Comments: It's been very positive. The support staff has been phenomenal and they have helped us all along the way. I was shocked at the level of support we received in order to help us with some of our more creative problems.
I love that I'm able to get the reports that I need relating to my department. I'm able to pull reports in real time and get them instantly in excel format where I can manipulate the data to better my department and company. Even better I can write my own reports including the data I need and exclude what I don't need. This has been monumental in pushing my department and company forward in a very competitive market.
Some of the things I need in order to be more successful require an added fee per employee. Advanced scheduling module would be very beneficial for me, but we cannot justify the cost at this time
All in One Software Package for Your Time & Attendance, Payroll and Human Resource Needs
Comments: Make the decision to choose Ceridian Dayforce! It's worth the investment.
Dayforce HCM is a one stop shop to handle our robust business needs. We have over 2,500 employees that work multiple jobs at multiple locations and needed a system to handle our Timekeeping, Scheduling and Payroll alongside our Recruiting, Onboarding and Performance Management needs. This system has great reporting features and the ability to create custom reports that meet specific business needs. Dayforce HCM also has the ability to create several different roles with different permissions and this functionality is a plus for the different management levels we have. I also love the workflow features throughout the system and the ability for forms to be created and routed to the appropriate approver to reduce some of our manual processes.
A new system always requires training and Dayforce HCM is the same. There is a plethora of training that should and needs to be completed to be able to fully use and appreciate all this software has to offer. Great news is Ceridian has a comprehensive training site which houses videos, instructor-led courses, MyPath (hands-on) training, etc. which will be great preparation to use this system.