--- description: Learn more about Bitrix24 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.ie/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.ie/software/113540/bitrix24?page=2) > Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. > > Verdict: Rated **4.2/5** by 993 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 993 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Attendee Management - Automated Routing - Campaign Management - Capacity Management - Click Tracking - Client Management - Content Publishing Options - Customer Engagement - Dashboard - Data Storage Management - Document Capture - Donation Management - Donor Management - Employee Scheduling - Expense Tracking - Feedback Management - For Insurance Industry - For Religious Organizations - For Salons and Spas - Forms Creation & Design - KPI Monitoring - Labor Forecasting - List Management - Marketing Automation - Mass Texting - Member Database - Membership Management - Multi-Channel Data Collection - Multi-User Collaboration - Pre-built Templates - Price and Cost Calculations - Prioritisation - Private Network - Process Modeling & Designing - Product Configurator - Project Planning/Scheduling - Project Tracking - Quotes/Estimates - Real Time Editing - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Reporting/Project Tracking - Resource Scheduling - Sales Activity Management - Scheduling - Task Management - Visual Analytics - Workflow Automation - Workflow Configuration ... and 277 more features ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.capterra.ie/directory/30657/construction-crm/software) ## Related Categories - [Collaboration Software](https://www.capterra.ie/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.ie/directory/30002/project-management/software) - [CRM for Small Business Software](https://www.capterra.ie/directory/31583/small-business-crm/software) - [AI Marketing Tools](https://www.capterra.ie/directory/34136/ai-marketing-tools/software) - [Project Planning Software](https://www.capterra.ie/directory/31598/project-planning/software) ## Alternatives 1. [monday.com](https://www.capterra.ie/software/147657/monday-com) — 4.6/5 (6050 reviews) 2. [Jira](https://www.capterra.ie/software/19319/jira) — 4.4/5 (15393 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (18785 reviews) 4. [Dynamics 365](https://www.capterra.ie/software/157279/dynamics-365) — 4.4/5 (5825 reviews) 5. [Jobber](https://www.capterra.ie/software/127994/jobber) — 4.6/5 (1457 reviews) ## Reviews ### "Very powerful all-in-one tool, but complex to master" — 4.0/5 > **Elon** | *13 April 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. > > **Cons**: What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 June 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Cons**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 September 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Cons**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "best app to use" — 5.0/5 > **Verified Reviewer** | *7 April 2026* | Building Materials | Recommendation rating: 10.0/10 > > Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. ----- ### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5 > **Remy** | *3 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. > > **Cons**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. > > It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR \& Employee Communications - Sales Management - Automations - Project Management - Website \& Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.ie/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data